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The Dom Hotel

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247 Reviews from our TripAdvisor Community

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Showing 104: English reviews
NYC
Reviewed January 28, 2016

Fantastic centrally located hotel. Everything was great including service, cleanliness, room. Staff is extremely helpful & pleasant. Pick up at the parking garage is quick & easy when traveling with luggage. Easy walk to slopes, shops, restaurants. The hotel restaurant is also excellent. Only possible complaint would be the mattress is too hard.

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Thank Rita G
Montreal, Canada
Reviewed January 24, 2016 via mobile

The Dom offers amazing service. The location is perfect to enjoy every aspects of sass-fee. Not quite "on" the slopes, yet their shuttle service is incredible. The breakfast is generous and delicious. They also have an amazing network within Saas-fee. You can go to their partner hotel for the spa, without additional charges. We had many pleasant surprises during our...

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Thank JF_Ouellette
Reviewed January 13, 2016

This 4star hotel is in a very positive sense a no-thrill place in the center of the village. It has recently been renovated with an emphasis on stone and wood. The rooms come with a clever lighting system that can highlight very nicely part of a wall that has open masonry. The bed is one of the most comfortable I...

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Thank Donat A
Martin B, Manager at The Dom Hotel, responded to this review

Good afternoon Donat A, We thank you for this really nice statement. We are glad, that you have enjoyed your stay with us and liked what we did during the renovation. We thank you for the feedback concerning the time to be picked up on the phone, we will try to improve this. We would be glad if we may...

Reviewed December 31, 2015 via mobile

My wife, our two adult sons and I picked a night in The Dom Hotel to allow us two snow sure days of skiing in Saas Fee. We reserved a Superior and a Standard room. The whole experience from the pick up at the parking garage to the drop off was friendly and efficient. We arrived 9:30 in the morning...

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Thank Orux101
Simone W, Manager at The Dom Hotel, responded to this review

Dear Orux101 thank you very much for this very kind and extensive review. It was a pleasure having you and your family with us and we would be greatful if you choose to stay with us again. Kind regards, Simone

Munich, Germany
Reviewed December 30, 2015

It started off well, we arrived at the parking lot and was picked up by the hotel driver. The hotel is nicely located in the center of the town. Upon briefly being introduced to the hotel amenities and the need to reserve a table at their restaurant, we were ushered to our room. The room is new and gorgeous to...

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Thank tkamth
Simone W, Manager at The Dom Hotel, responded to this review

Dear tkamth thank you very much for your review and the suggestions to improve, which we always strive for. I am analyzing all problems which have occured during you stay and I would like to answer on some of them. A more detailed introduction to the room is surely something that needs to be improved. Another training session for all...

Reviewed December 25, 2015 via mobile

Pros Central position Nice bedrooms Wifi in all rooms Helpful staff - very polite and accommodating and are a real asset to the hotel. Cons Church directly opposite who's bells chime every 15 mins all day! (But not all night) Christmas Eve ruined as half board guests were put in a large soulless room for their meal. Only 3 tables...

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Thank Andy H
Simone W, Leiter Front Office at The Dom Hotel, responded to this review

Dear Mr. Hitchman We thank you for your nice statement We are glad, that you have felt well with us. We are really sorry, but for the church bell and the sun, we can't do nothing. We would be glad if we may welcome you again with ourselves in march or april, when the sun is shinning much longer. We...

Zurich, Switzerland
Reviewed December 21, 2015

There was an iPad in the room with hotel-app to use to control light, music and TV but .. it doesn't work .. we told the staff at the reception from the first day we arrived .. and tell them every day ... we stayed here for 5 days ... went to talk to the reception staff everyday.. 2 times...

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Thank Tedwong1977
Simone W, Leiter Front Office at The Dom Hotel, responded to this review

Dear tedwong1977 Thanks for your honest words. We are sorry for the mistake and the inattentiveness with the I-Pad. We checked this Problem now carefully and have to Change the whole i-pad System. We have looked at the problem with the cleaning with the house lady directly and would like to apologise for it sincerely. Kind regards Anja Feist

Reviewed December 16, 2015

All of the Dom staff were fantastic and went the extra mile to make sure we enjoyed our stay. From meeting our taxi, the welcome drinks at reception, the waiting staff at breakfast serving additional items and making tea/coffee, through to looking after our bags on our departure day. All of this meant that the whole family had the best...

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Thank Darren G
Simone W, Leiter Front Office at The Dom Hotel, responded to this review

Dear Darren We thank you for this really nice statement We are glad, that you and your family have felt very well with us and you use all advantages of our hotel and could enjoy. We would be glad if we may welcome you soon again with ourselves. Yours sincerely Anja feist

Nyon, Switzerland
Reviewed December 8, 2015

This was our second stay at The Dom, and it was as exquisite as the first. Lovely warm welcome upon being collected from the parking lot in the hotel's little electric car and taken to the hotel for a welcome drink upon arrival. Such a simple gesture but it wins people over immediately! Fantastic staff working hard for guests in...

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Thank Cara R
Simone W, Leiter Front Office at The Dom Hotel, responded to this review

Dear Cara We are glad, that you have felt very well with us and you use all advantages of our hotel and could enjoy. We would be glad if we may welcome you soon again with ourselves. Kind regards Anja Feist

London, United Kingdom
Reviewed November 19, 2015

I booked an early season snowboard trip to Saas Fee and had originally picked the Hotel Berghof but was upgraded to The Dom as it wasn't open. Fantastic! The room was amazing, you need a degree to control the lights, TV etc with the suppied iPad or touch screen by the door! Large TV with loads of channels, excellent bathroom,...

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Thank Tailblock
Simone W, Leiter Front Office at The Dom Hotel, responded to this review

Dear Taliblock Thank you for this really nice comment to our Hotel. We are really happy, that you could enjoy your stay and hope to see you again soo. Kind regards Anja Feist

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Ski-In / Ski-Out
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Hotel The Dom - Where tradition and today meet Our hotel is situated in the center of Saas-Fee, a location with the best-possible guarantee of snow in Europe, and embedded in the typical architecture of the 19th century, when tourism was dominated by the English. In 2011 we restored this historical building, the oldest hotel in the village, at great effort and, at the same time, with great care. The interior captivates with its modern elegance paired with antique elements. Our lovingly furnished 28 rooms also offer you technological comfort of the highest standard. Each room comes with an iPad, and thus for the duration of your stay in our hotel you have access to a diverse and individually tailored information and entertainment offering. ... more   less 

Additional Information about The Dom Hotel

Address: Dorfplatz 2, Saas-Fee 3906, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Saas-Fee
Price Range: $151 - $518 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Dom Hotel 4*
Number of rooms: 28
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Also Known As:
Unique Hotel Saas Fee
Hotel Style:
#4 Ski-In / Ski-Out Hotel in Saas-Fee
#4 Luxury Hotel in Saas-Fee
#6 Romantic Hotel in Saas-Fee
#9 Family Hotel in Saas-Fee
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Questions & Answers

Questions? Get answers from The Dom Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a corner room if you book Standard.”
 of 5 bubbles 811ericd, Sep 17, 2016 | Read review
“Rooms facing away from the church are quieter.”
 of 5 bubbles Tessie028, Aug 28, 2016 | Read review
“Look for a room with view on the Allalin mountains and the Dom.”
 of 5 bubbles Lulu1_B, Aug 11, 2016 | Read review
“Families:take the family arrangement with 2 double rooms with patio in between. Upper rooms are more quiet (lounge bar on the ground floor).”
 of 5 bubbles Clevermind73, Feb 16, 2016 | Read review
“higher up away from the church with view on the mountains”
 of 5 bubbles donata11, Jan 13, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question