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Hotel Metropol

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#15 of 52 Hotels in Saas-Fee
Certificate of Excellence
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Hotel Metropol
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122 Reviews from our TripAdvisor Community

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Showing 48: English reviews
Ireland
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 29, 2016

I used Hotel Metropol for a series of meetings and for breakfast and dinner in February 2016. The food and service were excellent and the staff notably friendly to a solo traveller. I cannot comment on rooms as I didnt stay overnight. The central location and quiet professional style were ideal for my purposes especially meeting people in the spacious,... More 

Helpful?
Thank Alsuth
Ursula H, Manager at Hotel Metropol, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ursula Hess-Zurbriggen More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 20, 2016 via mobile

We had been last week for ski Holidays. Not only were we mystified with the beauty of the snow classed glacier Alps, but with the friendliness and hospitality of the hotel. Quick check-in with welcome drinks, lovely view from the window of the scenic village,wellness centre was perfect after a long tiring day of skiing. Food was outstanding and so... More 

Helpful?
Thank Irene V
Ursula H, Inhaber at Hotel Metropol, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ursula Hess-Zurbriggen More 

Canton of Neuchatel, Switzerland
Level Contributor
64 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed February 24, 2016

It's my third stay in this hotel, and hopefully not the last. The hotel is very conveniently located in the village, a few minutes walk from the "Alpin Express" toward the slopes. The staff is very friendly. It's a family-run hotel and you can chat with the owners if you want to. Saas-Fee is a car-free village. The hotel's electric... More 

Helpful?
Thank Jerome B
Ursula H, Manager at Hotel Metropol, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ursula Hess-Zurbriggen More 

Switzerland
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed February 22, 2016

Nice place for a ski getaway with affordable Swiss prices and hospitality. The breakfast was very good and plentiful while the location is a 7 minute walk from the main ski lift. The owner was very nice and accommodating as well as her staff. The rooms were fairly sized but clean. I would stay here again and highly recommend to... More 

Helpful?
Thank George E
Ursula H, Manager at Hotel Metropol, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ursula Hess-Zurbriggen More 

Basel, Switzerland
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed January 3, 2016

First the good things: - Excellent location; right in the middle of the village and walking distance to the lifts - Friendly and helpful hotel staff; they are always smiling and willing to go the extra mile to help the guests with their needs Now the problems: - This is very old property and it urgently needs to be upgraded... More 

Helpful?
1 Thank Somani N
Ursula H, Manager at Hotel Metropol, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

Level Contributor
81 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed March 23, 2015 via mobile

Staying their will give you the chance to observe how a family run business is, staff was very helpful, owner was always involved and offering solutions - loved the spirit. Room, pool and breakfast were very good. The hotel is a bit expensive but still very good, I will recommend having bed and breakfast so u can try restaurants in... More 

Helpful?
Thank Mohamed H
Ursula H, Manager at Hotel Metropol, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ursula Hess-Zurbriggen More 

1 review
5 of 5 stars Reviewed March 13, 2015

The Metropol Hotel in Saas Fee is one of the best places to go to, if you want a relaxing, happy vacation. The owners and staff are friendly and always happy to give a bit extra and provide in your needs. Every evening there's a different delicious 6 courses meal. The spa is also amazing. After a long day of... More 

Helpful?
Thank Astrid S
Ursula H, Owner at Hotel Metropol, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ursula Hess-Zurbriggen More 

Derby, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 20, 2015

Excellent value for money, good food and very comfortable surroundings. Staff all go out of their way to please. Walk back from ski lift/church a little awkward with boots/skis. Hotel taxi service or details of ski room at lifts on arrival would "add the icing on the cake". Maybe down to Crystal Ski.

Helpful?
Thank john E
Ursula H, Inhaber at Hotel Metropol, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ursula Hess-Zurbriggen More 

bristol
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed February 1, 2015

The Metropol hotel is rather stuck in a time warp but is very pleasant all the same. It would appear that the rooms were last refurnished in the 60's but this was done to a high standard and the bedrooms remain smart and very comfortable. I rather enjoyed the "retro chic". Most importantly, the hot water is instant and everything... More 

Helpful?
Thank bristol54
Ursula H, Manager at Hotel Metropol, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ursula Hess-Zurbriggen More 

London, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed January 11, 2015 via mobile

I stayed at the Metropol on a half-board basis with my family for a weeks skiing in Saas Fee. Very professionally run with friendly and helpful staff. Comfortable rooms with an excellent restaurant serving very good food. Beautiful and wonderfully equiped Wellness Center and excellent swimming pool complex. Transport provided to ski lifts in the morning, however, (my only criticism)... More 

Helpful?
Thank SottoVoce620
Ursula H, Manager at Hotel Metropol, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ursula Hess-Zurbriggen More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
Official Description (provided by the hotel)
A warm welcome in our Hotel Metropol Saas-Fee Arriving and feeling directly at home. Spread yourself out in our cosy and comfortable rooms. Find everything you need and even something more. The personal led 4-star hotel in the carfree village center of Saas-Fee offers you a perfect view to our majestic Glacier and Mountains. Get new energy in our holiday hotel with personal ambiance. Start your day with a big and well balanced breakfast buffet. After varied and active hours, relax in our Best Wellness or with a Massage. ... more   less 

Additional Information about Hotel Metropol

Address: Untere Dorfstrasse 35 | 3906 Saas-Fee, Saas-Fee 3906, Switzerland (Formerly BEST WESTERN Metropol Grand Hotel)
Location: Switzerland > Swiss Alps > Canton of Valais > Saas-Fee
Price Range: $135 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Metropol 4*
Number of rooms: 51
Reservation Options:
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Hotel Style:
#8 Romantic Hotel in Saas-Fee
#8 Luxury Hotel in Saas-Fee
#18 Family Hotel in Saas-Fee
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