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Holiday Inn Express Luzern

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Holiday Inn Express Luzern
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202 Reviews from our TripAdvisor Community

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Showing 136: English reviews
Cheshire
Level Contributor
128 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed one night and found the staff very friendly and helpful. The hotel is very handy for the motorway as it is next to the service station. We found the instructions on how to find it very good and there was plenty of free car parking. The room was typical Holiday Inn with everything clean and practical. There was... More 

Helpful?
Thank PrestburySK
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

Rooms were clean and the staff (both cleaning and front desk) very helpful. However it is pricey compared to other hotels in europe (mind u, switzerland is expensive period). No AC is a big drawback on a hot day since windows dont have a screen and opening the windows will let flies in (lots of flies since u are in... More 

Helpful?
Thank eric e
IHGService, Guest Relations Manager at Holiday Inn Express Luzern, responded to this review

Dear eric e, Thank you for choosing our hotel for your recent family trip. It makes us happy to learn that the location of our hotel and staff service contributed to making your stay that much more enjoyable. Our staff members strive to create a welcoming and relaxing visit for our guests and we are happy to know we succeeded... More 

military
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My family stayed here for Christmas 2015. Very nice hotel beside the highway and a short drive to downtown Luzerne, the Alps and the famous Lake Luzerne. Breakfast was very European and adequate for us. Adequate parking and free wifi. Room was a little tight with sleeper sofa but we made it work. Overall, a nice experience.

Helpful?
Thank Military_Traveller
Helsinki, Finland
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 6, 2016 via mobile

We stayed here for two nights and found it to be a good basic hotel. The room was ok even tho it basically had no space after the sofa bed was in use. The sofa bed was big enough for two kids. The bed was ok. There is no airconditioning but it was not a problem during our stay. There... More 

Helpful?
Thank TripJenn
Edinburgh area
Level Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed June 20, 2016

Well placed on the A2 motorway and only 12km from Lucerne. Quiet location with farm road at side away from motorway. The breakfast is basic as with other express hotels - only hot item is boiled eggs. The breakfast room can be very busy but there is a conveniently situated high quality Marche restaurant adjacent for lunch/dinner and a Coop... More 

Helpful?
Thank Alan B
IHGService, Guest Relations Manager at Holiday Inn Express Luzern, responded to this review

Dear Alan B, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and I apologize for any... More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 17, 2016 via mobile

Hotel located at parking along the A2 Highway ( accessable from both sides of the Highway) Family room offers a bed bench which fits two childeren well. Three does not fit, no space for extra bed. Rooms are small but in very good condition. With window closed you dont hear the Highway. Bathroom has shower, toilet and sink. Again, small..... More 

Helpful?
Thank Tom-ehv-nl
State College, PA
Level Contributor
106 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed June 13, 2016

First, this hotel is much further from the city center than we anticipated. Finding a taxi driver to take a credit card was an issue 90% of the time, so ask first. Even when the hotel arranged a taxi for us, confirming a price of 40.00 Swiss Francs, once we got to the train station the driver demanded Euro 50... More 

Helpful?
Thank TravelingBZ
IHGService, Guest Relations Manager at Holiday Inn Express Luzern, responded to this review

Dear TravelingBZ, Thank you for taking the time to share your comments with us about your recent visit. I am disappointed to learn that your experience with us did not go smoothly due to the issues experienced with the room that you were provided. Rest assured, your comments will be passed on to the appropriate departments to consider for improvements.... More 

Austin, Texas
Level Contributor
35 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed June 1, 2016 via mobile

Very nice Holiday Inn Express off highway. Though not too close where traffic an issue. Room had nice mountain and pasture view. Some rooms are suitable for family of four. Grocery store next door with healthy choices. No alcohol sold at gas station or grocery store presumably due to law against selling off highway. If enjoy nightcap pick up something... More 

Helpful?
Thank AustinTexn
San Francisco, California
2 reviews
5 of 5 stars Reviewed June 1, 2016 via mobile

You must get off the toll expressway A2, else you will miss the hotel! Must have a car and take the A2 freeway, eits located at a reststop off the freeway. Remodeled and clean hotel, good breakfast. Rooms feel spacious and functional. Staff is friendly.

Helpful?
Thank WorldTwirls
Burton, Ohio
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 28, 2016

Stayed here for 6 nights in May 2016. This is a great base location if you have a car and want to explore surrounding area. We traveled to France, Germany, northern Italy, Liechtenstein, and Austria and stayed each night at this hotel. Beautiful drive from hotel to the beautiful Lauterbrunnen valley (take the northern route along the lake through Brienz).... More 

Helpful?
Thank gpodboy
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free Breakfast
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Express by Holiday Inn Luzern is your hotel ideally located on the rest area Luzern-Neuenkirch on the Highway A2/E35 (Germany-Switzerland-Italy) between the exits Sempach and Emmen-Nord, only 12 km north of the world famous city of Lucerne. ATTENTION: There is no public transport to the hotel from the city. You can reach us by taxi or rented car. The hotel can be reached from either direction via the overhead bridge. Free parking spaces are available in front of the hotel. Zug is a 30 minutes drive away; Zürich and Basel an hour. You can reach Lugano in 2.5 hours. The Express by Holiday Inn Luzern is the ideal starting point for various day trips in Switzerland - visit Lucerne with the Chapel bridge, the old town and other sights - or take a boat trip on Lake Lucerne and enjoy the breathtaking scenery of this fascinating region - or spend a day in the alps - Pilatus, Rigi, Jungfraujoch, Titlis to name a few peaks. All the 60 modern rooms are equipped with Wireless LAN (WiFi), Pay TV and a Coffeemaker. The hotel also offers family rooms with one queensize bed and one queen size Sofa bed, meeting rooms and a bar. Children under 18 years sleep free of charge on the sofa bed in the parent's room. Complimentary breakfast is served every morning in the Great Room. ... more   less 

Additional Information about Holiday Inn Express Luzern

Address: Raststaette Neuenkirch Ost 2, Rothenburg 6023, Switzerland
Location: Switzerland > Canton of Lucerne > Rothenburg
Price Range: $129 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Luzern 3*
Number of rooms: 60
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Also Known As:
Holiday Inn Express Luzern Hotel Rothenburg
Holiday Inn Express Rothenburg
Holiday Inn Rothenburg
Rothenburg Holiday Inn
Holiday Inn Express Luzern Canton Of Lucerne, Switzerland - Rothenburg
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