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Grand Hotel Kronenhof

Traveler (727)
Room & Suite (144)
Videos (1)
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About

#1 of 21 hotels in Pontresina
Location
4.8
Cleanliness
4.9
Service
4.9
Value
4.6
2023 Travelers' Choice Best of the Best
Das unter Denkmalschutz stehende Grand Hotel Kronenhof befindet sich im Herzen von Pontresina und blickt auf eine über 175-jährige Geschichte zurück. Auf 1.800 m kommen die Gäste in den Genuss von 112 eleganten Zimmern und Suiten sowie einer der eindrucksvollsten Wellnessanlagen der Alpen, mit einem Schwimmbecken mit Unterwassermusik, Saunen, Dampfbädern und Spa-Behandlungen. Als einziges Fünf-Sterne-Superior-Hotel im Ort verbindet es eine großartige Lage mit imposanter Architektur, atemberaubenden Ausblicken und ausgezeichneter Kulinarik. Das Grand Hotel Kronenhof bietet ausserdem die freie Nutzung des Kulm Golf und Tennis, E-Bike Verleih im Sommer, Ermäßigungen auf Skipässe im Winter, personalisierte Fitnessprogramme, einen eigenen Kinderbereich mit spannenden Aktivitäten und vieles mehr.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Bowling
Babysitting
Paid private parking on-site
Secured parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Indoor pool
Heated pool
Shallow end in pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Game room
Hiking
Ski rentals
Ski school
Skiing
Aerobics
Billiards
Patio
Waterslide
Board games / puzzles
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Airport transportation
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Solarium
Steam room
Waxing services
Ski In / Ski Out
Baggage storage
Concierge
Newspaper
Outdoor fireplace
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Bidet
Soundproof rooms
Bathrobes
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
Mountain view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Centrally Located
Romantic
Languages Spoken
English, French, German, Italian
1,255Review7Q+A89Room tips
Traveler rating
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Elmira L wrote a review Apr 1
1 contribution
This is excellent place to relax for a family with a dog. Everyone has something to do: from billiard, kids club, swimming pool, SPA to a fine dining. Food was excellent. We were taken care by Mario during our dinings, who was very attentive and professional.
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Date of stay: March 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Claudio Laager, General Manager at Grand Hotel Kronenhof
Responded 2 weeks ago
Dear Guest Elmiral We are very pleased that you enjoyed your stay with your family here at the Grand Hotel Kronenhof and that you were all completely satisfied with it. We are very happy to pass on your praise to our staff and are already looking forward to hopefully seeing you again soon. Warm regards, Claudio Laager, Managing Director Grand Hotel Kronenhof
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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aprilsk wrote a review Mar 2023
New York City, New York8 contributions1 helpful vote
+1
Hotel's Favorite
This was our second stay at this most perfect hotel, both times a big get together with our Swiss family. The hotel is gorgeously appointed and situated in the most beautiful setting. Every detail is meticulously seen to whether it be the elegant, delicious dining, the spa, transportation to and from the slopes or requests for the room. The staff is warm and friendly and always looking to accommodate a guest’s requests. We really can’t wait to return.
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marc Eichenberger, Geschäftsführer at Grand Hotel Kronenhof
Responded Apr 7, 2023
Dear guest aprilsk, Thank you for this fantastic review! We are more than happy to learn that you and your Swiss family enjoyed the stay with us and hope to have the pleasure to welcome you back in the near future! Best regards Marc Eichenberger, Managing Director Grand Hotel Kronenhof Pontresina
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Daniela D wrote a review Mar 2024
2 contributions
I use to spend one week in Pontresina at the Kronhenoff in March every year and could not expect a better experience. The SPA is just amazing with a wonderful view and relaxing athmosfere, the service is at a very high standard particularly at the Grand Restaurant where excellent food and fine wine are ready to spoil you. I suggest also for just a week end
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Claudio Laager, General Manager at Grand Hotel Kronenhof
Responded 3 weeks ago
Dear Guest DanielaD5047 Thank you for sharing your experience at Grand Hotel Kronenhof! We are delighted to hear that you had an amazing time and enjoyed your stay. Our team will be thrilled to hear your compliments and we are looking forward to welcoming you back, whether for a weekend getaway or your annual March visit to Pontresina. Best regards, Claudio Laager, Managing Director Grand Hotel Kronenhof
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Anne wrote a review Mar 2024
Chisinau, Moldova68 contributions4 helpful votes
+1
Always a pleasure to come back to Kronenhof with family. One of the best kids friendly hotels we have ever been. The room is spacious, clean, the food is tasty and the flowers in the hotel are always a lot and fresh. The reception is big and welcoming, as well the staff. All people that work for this hotel are nice and polite.
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Date of stay: March 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Claudio Laager, General Manager at Grand Hotel Kronenhof
Responded Mar 12, 2024
Dear Guest annapatic Thank you for your kind and complimentary words about your recent stay at the Grand Hotel Kronenhof. We are delighted to hear that you and your family thoroughly enjoyed your stay. It is our top priority to provide our guests with an enjoyable and memorable stay. We look forward to welcoming and pampering you again in the future. See you again soon! Warm regards, Claudio Laager, Managing Director Grand Hotel Kronenhof
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Eric O wrote a review Mar 2024
Canterbury, United Kingdom15 contributions5 helpful votes
The Kronenhof does not disappoint! From the piano music in the lovely lobby lounge to the wonderful swimming pool and spa area to beautifully appointed rooms and very helpful and pleasant staff, it again lives up to its five star reputation. The shuttle service to the ski slopes worked perfectly and the convenience of having the skiroom area immediately adjacent to the loading of the shuttle busses was much appreciated!
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Claudio Laager, General Manager at Grand Hotel Kronenhof
Responded Mar 10, 2024
Dear Guest I5649LCerico Thank you so much for taking the time to share your experience at Grand Hotel Kronenhof. We are absolutely thrilled to hear that you had a wonderful stay and that our hotel lived up to its five-star reputation. We truly appreciate your kind words about our helpful and pleasant staff. It was a pleasure serving you, and we hope to welcome you back for another magical winter (or summer!) wonderland experience. Best regards, Claudio Laager, Managing Director Grand Hotel Kronenhof
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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RYYS wrote a review Feb 2024
New York City, New York691 contributions78 helpful votes
+1
During our week long drive through Switzerland we stayed here for two nights and it was a great location to stay prior to the drive to Stelvio Pass. The aesthetic was straight out of a Wes Anderson film as were the idiosyncratic characters we met during our time here. We felt transported to a world frozen in time — an Old World that may have existed at one point but felt out of sync with the present. But for many I’d imagine that is the appeal. Dinner in the restaurant was very much about the experience of being served and it was quite memorable. Very glad we stayed here as we will never forget it, but it’s not necessarily the kind of hotel we typically choose. We’re likely not the target demographic but for those looking for what’s served there, we would strongly recommend.
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Date of stay: June 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Claudio Laager, General Manager at Grand Hotel Kronenhof
Responded Feb 14, 2024
Dear Guest RYYS, Thank you for taking the time to share your experience at Grand Hotel Kronenhof and for recommending our hotel. We are delighted to hear that you enjoyed your stay and that you had a memorable experience and a lasting impression. We wish you all the best and hopefully many more impressive and unforgettable trips - which will perhaps lead you back to us again. Best regards, Claudio Laager, Managing Director Grand Hotel Kronenhof
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Shahyad E wrote a review Jan 2024
Lausanne, Switzerland20 contributions36 helpful votes
My wife and I spent 7 nights at the hotel. This was our 4th stay in in 4 years. We had half board and therefore enjoyed dinner every night in the grand restaurant. The staff were great as usual. The spa and pool area is among the best around. I would recommend this hotel to everyone.
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Claudio Laager, General Manager at Grand Hotel Kronenhof
Responded Jan 31, 2024
Dear Guest Shahyad E, Thank you for taking the time to share your experience with us at Grand Hotel Kronenhof. We are delighted to hear that you and your wife enjoyed your stay with us and that you appreciated not only to dine in our Grand Restaurant as part of the half-board menu but also enjoyed our spa and pool area. Your recommendation means a lot to us. We hope to welcome you back soon and celebrate your fifth stay with us! Warm regards, Claudio Laager, Managing Director Grand Hotel Kronenhof
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sasa N wrote a review Jan 2024
Radomlje277 contributions124 helpful votes
Excellent hotel in beautiful Pontresina with great service and super friendly staff. The Fireplace suite was spacious with everything you might need and more and beautiful views on top. Very good breakfast and great pool and spa. Kronenhof Bar is one of the best looking hotel bars I have seen. Well recommended!
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Claudio Laager, Geschäftsführer at Grand Hotel Kronenhof
Responded Jan 22, 2024
Dear guest SasaNemanic, Thank you for your wonderful review of your recent stay at Grand Hotel Kronenhof. We are delighted to hear that you had an excellent experience with us, enjoying our spacious Fireplace Suite, the beautiful views and great service. We are also pleased to know that you enjoyed our breakfast, as well as our pool and spa facilities. We truly appreciate your recommendation. Kind regards and best wishes, Claudio Laager, Managing Director Grand Hotel Kronenhof
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Casey S wrote a review Jan 2024
2 contributions
Absolute 10/10 experience! The room, service, and facilities were all incredible. The hotel is one of the most elegant and gorgeous we have stayed in but incredibly welcoming as well. We cannot wait to return!
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Claudio Laager, Geschäftsführer at Grand Hotel Kronenhof
Responded Jan 22, 2024
Dear Casey S, Thank you so much for your kind words! We truly appreciate your positive feedback about our rooms, service, and facilities. We are delighted that you found our hotel elegant and welcoming. We look forward to meeting you soon again! Warm regards from Pontresina, Claudio Laager, Managing Director Grand Hotel Kronenhof
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Clara K wrote a review Nov 2023
2 contributions
Our stay took place toward the end of summer and the views are literally breathtaking once you are there in person, standing in the middle of it all. Even though I would have loved to see the fall foliage and winter snow landscapes, the distant mountains lit by moonlight was magical. The spa and sauna melted my troubles away. A swim in the indoor pool was an elevated experience with a huge outdoor view. Our room was comfortable and kept tidy and clean by housekeeping, twice a day. Every morning in the sunny ballroom, there was a huge array of breakfast foods to choose from, complete with dairy-free and gluten-free options (which my lactose-intolerant self very much appreciated). Every night, the dinner had a different menu but I couldn’t seem to ever choose a dish that wasn’t a 5-star culinary experience in thoughtful portions (and I tried both vegetarian and regular menus). Each course was served straight to our candlelit table by professional wait staff while we were serenaded by the talented pianist who never played the same music twice. The theme of the hotel embodied “elegance” which was immediately apparent in the lounges and bar room, furnished with luxurious but comfortable pieces and tasteful floral arrangements. If you’re looking for THE warm, lavish, and classy hotel experience, this is it. What you don’t see in the pictures here is the level of hospitality and service the concierge and staff possess. After a series of unfortunate airline events, my husband and I realized one of our checked bags did not fly with us to the airport and was deemed missing - the one that had, among other travel necessities, our suits and evening dresses. Worrying about the dress code for the dinners at the hotel, we immediately notified the concierge about what happened and we were assured that we could be accommodated. Once we arrived, they were able to provide us with quite a few replacements for the essentials and toiletries we lost and helpfully offered to send someone to the nearby pharmacy in town with a list of whatever else we needed. For the dinners, they provided a spare jacket for my husband (and I happened to have just the one semi-formal outfit in our luggage) so that we could still adhere to the dress code and enjoy the experience, which we were and still are very grateful for. Even after our stay concluded, we still felt the same level of care from the staff. After returning home, my husband and I realized that the hiking trails map of Muottas Muragl (highly recommended to hike, by the way, it’s relatively easy with amazing views throughout) that we wanted to keep as a souvenir was accidentally thrown out. My husband wrote to the hotel, asking if they could send us another copy, and they happily obliged by sending us THREE maps with a thoughtful note - this should give you an idea of their hospitality. The note and one of the maps is currently framed and ready to be hung on our walls. I regret not paying more attention to remember specific names among the concierge staff to thank for the magical experience at Grand Hotel Kronenhof, especially our Porto friend. But, I’ll make a second chance to do so because we are definitely going back!
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marc Eichenberger, Geschäftsführer at Grand Hotel Kronenhof
Responded Dec 1, 2023
Dear Guest 525clarak, Thank you so much for taking the time to provide feedback on your experience at the Grand Hotel Kronenhof. We are delighted to learn that you enjoyed your stay with us, and we are thrilled to have contributed to making your visit truly memorable. Thank you again for choosing Grand Hotel Kronenhof, and we look forward to welcoming you back for another magical experience in the future. Should you require any assistance with your next visit, please do not hesitate to contact us. Warm regards from Pontresina, Marc Eichenberger, Managing Director Grand Hotel Kronenhof
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$473 - $648 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hotel pontresina
LOCATION
SwitzerlandSwiss AlpsCanton of GraubundenEngadin St. MoritzPontresina
NUMBER OF ROOMS
112
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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GRAND HOTEL KRONENHOF - Updated 2024 Prices & Reviews (Pontresina, Switzerland)

Frequently Asked Questions about Grand Hotel Kronenhof
Which popular attractions are close to Grand Hotel Kronenhof?
Nearby attractions include Ibex Paradise (0.09 miles), SportBar (0.2 miles), and Ski & Snowboard (0.09 miles).
What are some of the property amenities at Grand Hotel Kronenhof?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Grand Hotel Kronenhof?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hotel Kronenhof?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Hotel Kronenhof?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to Grand Hotel Kronenhof?
Conveniently located restaurants include Restaurant Sportstübli, Gianottis, and Gourmet Restaurant Kronenstubli.
Are there opportunities to exercise at Grand Hotel Kronenhof?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Grand Hotel Kronenhof have airport transportation?
Yes, Grand Hotel Kronenhof offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Grand Hotel Kronenhof located near the city center?
Yes, it is 0.05 miles away from the center of Pontresina.
Are any cleaning services offered at Grand Hotel Kronenhof?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Grand Hotel Kronenhof?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.