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What is Travelers’ Choice Best of the Best?
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#1 of 22 in Pontresina
Location
4.8
Cleanliness
4.9
Service
4.9
Value
4.5
2022 Travelers' Choice Best of the Best
The Grand Hotel Kronenhof stands in the very heart of Pontresina and has a rich and interesting history, having first opened its doors in 1848. At 1,800 meters guests can enjoy 112 elegant, partly newly renovated rooms and suites, three restaurants, recently refurbished public areas on the bel étage with the magnificent lobby lounge, the Fireplace lounge and the Kronenhof Bar, as well as one of the most impressive wellness facilities in the Alps. As the only superior hotel in town, it combines a great location with impressive architecture, breath-taking views and excellent cuisine. Up to 11 event facilities offer space for meetings, receptions and many other events up to 400 persons. From December 19th, 2021, only those guests who have been vaccinated or have recovered from Covid-19 can enjoy their holidays at the Grand Hotel Kronenhof until further notice.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Bowling
Babysitting
Paid private parking on-site
Secured parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Indoor pool
Heated pool
Shallow end in pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Game room
Golf course
Hiking
Horseback riding
Ski rentals
Ski school
Skiing
Aerobics
Billiards
Patio
Tennis court offsite
Waterslide
Board games / puzzles
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Airport transportation
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Solarium
Steam room
Waxing services
Ski In / Ski Out
Baggage storage
Concierge
Newspaper
Outdoor fireplace
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Bidet
Soundproof rooms
Bathrobes
Fireplace
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Romantic
Languages Spoken
English, French, German, Italian
Location
Full view
63Somewhat walkable
Grade: 63 out of 100
13Restaurantswithin 0.3 miles
6Attractionswithin 0.3 miles
Contact
Via Maistra 130, Pontresina 7504 Switzerland
Name/address in local language
Getting there
Rental CarsSee all Pontresina rental cars
1133Reviews7Q+A80Room tips
Reviews
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Popular mentions
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Let me just tell You that, to me, the geographical site of my stay is as important as the hotel. As regards The Grand Hotel Kronerhof, I would call it a Palace. The reasons: excellence in everything, STAFF, always ready to help and give advice, from the Lady at the reception that showed me to my room at arrival with whom I had a nice chat, and the Lady that came to reset the room,Martha, from Poland, and all the staff at the concierge, at room service and at the restaurant and bar, who, like "Angels in Paradise", where always there with a smile; FOOD, genuine and tasty and of the best quality; the Finesse of the halls, the ceilings, the carpets, the chairs and armchairs and all the rest gave me the impression that I had entered the Engadine version of VERSAILLES. Will I return? Oh YES! …
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Date of stay: March 2022Trip type: Traveled
Room Tip: If you love perfection and elegance, this is the place!
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Helpful
Response from Marc Eichenberger, Geschäftsführer at Grand Hotel Kronenhof
Responded Apr 13, 2022
Dear guest 260paolaz, Many thanks for your fantastic review and all the compliments! We are more than happy that you enjoyed your stay with us and look very much forward to welcome you back! Best regards Marc Eichenberger, Managing Director Grand Hotel Kronenhof Pontresina
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Hotel's Favorite
This was our third time to stay at this hotel. We had friends joining us to extremely important, all would enjoy. This hotel caters to their guests. The service is fabulous, the rooms are all appointed and staff is exceptional. We enjoyed the spa and their services as well as the dining facilities. Our friends just thought it was a perfect place! Now they want to come back and bring other friends to enjoy the resort experience! Marc Eichenberger, the Manager of the resort hotel has certainly prepared his staff to delight the guests!
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Date of stay: September 2021
Helpful
Response from Marc Eichenberger, Geschäftsführer at Grand Hotel Kronenhof
Responded Oct 12, 2021
Dear guest TemporaryEuropeans2, Many thanks for all your compliments and the fantastic review! We are delighted to learn that you and your friends enjoyed your stay with us and we look forward to hopefully welcome you back in the near future. Kind regards Marc Eichenberger, Managing Director Grand Hotel Kronenhof Pontresina
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Grand Hotel Kronenhof is breathtaking in every sense of the word. It represents an impressive symbiosis of tradition and modern comfort. Every aspect of hotel services is brought to perfection, starting from cosy rooms, perfectly maintained and carefully tailored best to serve every guest's particular needs and preferences, to an incredible, formal but unburdening dining experience. The wellness area is among the best ones. It includes a swimming pool with a breathtaking panoramic view of the mountains. The lobby and the bar area were recently spectacularly refurbished. There's also a cigar room with a great choice of cigars and even better ambient. The hotel is very child-friendly with an exceptionally organised kids club and many creative children's activities throughout the week. The hotel is indeed, in its entirety, flawless. This is our third stay in the Grand Hotel Kronenhof, and we intend to make it our tradition to spend at least one week of our holidays in it every upcoming year. …
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Date of stay: March 2022
Helpful
Response from Marc Eichenberger, Geschäftsführer at Grand Hotel Kronenhof
Responded Mar 16, 2022
Dear guest ivang321, Thank you for this fantastice review! We are delighted to learn that you enjoyed your stay with us and look forward to welcome you back next year! Best regards Marc Eichenberger, Managing Director Grand Hotel Kronenhof
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+1
The views from just about any window are absolutely breathtaking! To top it all off the staff is all very friendly and they were all able to communicate with us in Spanish! We booked the meal packages for breakfast and dinner and the food did not disappoint. In our next visit we will only do breakfast to make sure to explore Pontresina and St. Moritz culinary scene a little bit more. Shuttles for the mountains are always on time the ski storage room is always clean and warm. Our room had a great view, and all the necessary heating options available. The best part of our stay is the service of the team, I can't speak any higher of Angel, Ernesto and Alexander. They recommended restaurants to dine in in St. Moritz!
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Date of stay: February 2022
Rooms
Location
Service
Helpful
Response from Marc Eichenberger, Geschäftsführer at Grand Hotel Kronenhof
Responded Feb 25, 2022
Dear guest Imayto, Many thanks for this fantastic review and all the compliments! We would be delighted to welcome you back in the near future and wish you meanwhile all the best. Kind regards Marc Eichenberger, Managing Director Grand Hotel Kronenhof Pontresina
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Great hotel with beautiful location. The lobby is very inviting and super stylish, with nice cosy rooms and a great spa. Service is really dedicated to detail, very friendly and goes way beyond to accommodate special requests. We will be back.
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Date of stay: January 2022
Value
Cleanliness
Service
Helpful
Response from Marc Eichenberger, Geschäftsführer at Grand Hotel Kronenhof
Responded Feb 4, 2022
Dear guest 891philippm, Many thanks for this fantastic review! We are very happy that you enjoyed your stay with us and hope to welcome you back soon! Best regards Marc Eichenberger, Managing Director Grand Hotel Kronenhof Pontresina
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+1
We went to this hotel in July with a group of friends for 2 days, then we extended our stay for another 3 days. The property is a mid size hotel hidden in the middle of Pontresina, very well located, with beautiful mountain and river views. We had half board, and dinner was served in the grand ballroom, where everyone has to be dressed up, an opportunity for ladies to display their elegant wardrobe. So make sure to bring some with you. The breakfast buffet is gorgeous, with a magnificent selection of high quality fresh fruit, salad, ham, cheese, bread and all kinds of eggs to be ordered. The egg Benedictine is worth a try. We especially liked the Italian salami and made a special order to bring back home. Coffee is great. The staff are very professional and attentive. We mentioned our dietary restrictions before arrival, and all the restaurant staff were aware of them. The General Manager, Marc Eichenberger, always on site, and making sure personally that guests are well taken of, is doing a great job. When he talks about the hotel and its history, you can feel how passionate he is about his work! The hotel is nearby the Muottas Muragl. The free pass from the hotel allows you to take a cable car to go to the top, where is a hotel and restaurant with breathtaking views. From there starts a series of hiking trails suiting everyone. The hotel Spa area is stunning. A full size indoor swimming pool with adjacent smaller pools are the highlight. The premises are very well kept and maintained. Rooms are well appointed, classic, and with a modern touch. The small village of Pontresina is lovely. The hotel is a short drive away from St. Moritz, Pontresina’s big sister. Kronenhof is definitely our hotel of choice in the St. Moritz area.…
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Date of stay: September 2021Trip type: Traveled
Helpful
Response from Marc Eichenberger, Geschäftsführer at Grand Hotel Kronenhof
Responded Sep 23, 2021
Dear guest Stellaycyin, Thank you very much for your marvellous feedback and all your compliments regarding your stay with us in July. We would be delighted to welcome you back in the near future and wish you meanwhile all the best. Kind regards Marc Eichenberger, Managing Director Grand Hotel Kronenhof Pontresina
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Kronenhof is a hotel where everything is perfect in a way you very seldom experience. It offers true luxury with a modern and relaxed atmosphere. It was the second time my husband and I visited the hotel and this time together with our daughter, her husband and two girls. They loved it too. We received an excellent and kind service by all members of the staff, our rooms (superior) were beautifully appointed and at the same time very cosy. The food in the Grand Restaurant was so delicious. Also, we enjoyed the newly renovated Bar with its dark blue and red colour scheme. We hope to be back soon!
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Date of stay: August 2021
Helpful
Response from Marc Eichenberger, Geschäftsführer at Grand Hotel Kronenhof
Responded Sep 7, 2021
Dear guest Aachmann, We are delighted to learn that you and your family did enjoy your recent stay with us and we hope to have the pleasure to welcome you back soon. Thank you for this fantastic review and all the compliments! Kind regards Marc Eichenberger, Managing Director Grand Hotel Kronenhof Pontresina
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Great ambiance, beautiful historic rooms, luxurious spa with sauna, Kneipp path and hammam and last but not least very kind and thoughtful staff, which is the biggest and most important part of a 5* hotel. We were well pampered and had a lovely time.
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Date of stay: August 2021Trip type: Traveled
Helpful
Response from Marc Eichenberger, Geschäftsführer at Grand Hotel Kronenhof
Responded Aug 25, 2021
Dear guest DBG2662, We are more than happy to learn that you had a lovely time with us! Thank you very much for this excellent review! Hoping to have the pleasure to welcome you back in the near future, we remain with kind regards. Marc Eichenberger, Managing Director Grand Hotel Kronenhof Pontresina
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We booked the hotel very last minute as we had planned a trip to the UK but it got cancelled so we waned to cheer ourselves up. Well this is THE best place for that. The hotel is impressive as you drive up but even more so as you enter the wonderful reception and are greeted by the lovely staff,. As we arrived there was a man playing the piano in the lobby. Wow. Its like stepping back in time but with modern interiors. The spa was lovely, the treatments amazing. The room was so comfortable and spacious even though we just booked the standard room. The view out of our window was a postcard. Any question we asked was immedietly answered by Angel in reception, who was the friendliest man ive met in Switzerland :) Definately eat dinner once in the grand dining hall. The breakfast was incredible. We are coming back again.... and hopefully again and again!…
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Date of stay: July 2021
Location
Cleanliness
Service
Helpful
Response from Marc Eichenberger, Geschäftsführer at Grand Hotel Kronenhof
Responded Jul 22, 2021
Dear guest 188lucindac, Many thanks for this fantastic review! It was a great pleasure having you with us and we look very much forward to have the pleasure to welcome you back! Best regards Marc Eichenberger, Managing Director Grand Hotel Kronenhof Pontresina
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+1
An indescribable atmosphere that is found only in the palaces of another era and who has transported us through centuries as magic. A special mention for the extremely friendly concierge and for all staff, including the bartender and pianist who helped make this two-day stay truly unforgettable. It also mentions for the beauty of the spa and the pool with an incredible view of the plain and the mountains.
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Date of stay: July 2021Trip type: Traveled
Helpful
Response from Marc Eichenberger, Geschäftsführer at Grand Hotel Kronenhof
Responded Jul 22, 2021
Dear guest 266yvant, We are delighted that you enjoyed your two-day stay with us and hope to welcome you back soon! Thank you for this great review and all the compliments! Kind regards Marc Eichenberger, Managing Director Grand Hotel Kronenhof Pontresina
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PRICE RANGE
$421 - $574 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hotel pontresina
LOCATION
SwitzerlandSwiss AlpsCanton of GraubundenEngadin St. MoritzPontresina
NUMBER OF ROOMS
112
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Claim Your Listing Frequently Asked Questions about Grand Hotel Kronenhof
Which popular attractions are close to Grand Hotel Kronenhof?
Nearby attractions include Ibex Paradise (0.09 miles), SportBar (0.2 miles), and Reformierte Kirche San Niculò (0.05 miles).
What are some of the property amenities at Grand Hotel Kronenhof?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Grand Hotel Kronenhof?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hotel Kronenhof?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Hotel Kronenhof?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to Grand Hotel Kronenhof?
Conveniently located restaurants include Gianottis, Giodi Vegetarian and Co., and Gourmet Restaurant Kronenstubli.
Are there opportunities to exercise at Grand Hotel Kronenhof?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Grand Hotel Kronenhof have airport transportation?
Yes, Grand Hotel Kronenhof offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Grand Hotel Kronenhof located near the city center?
Yes, it is 0.05 miles away from the center of Pontresina.
Are any cleaning services offered at Grand Hotel Kronenhof?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Grand Hotel Kronenhof?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.