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#1 of 22 hotels in Pontresina
Location
4.8
Cleanliness
4.9
Service
4.9
Value
4.5
2022 Travelers' Choice Best of the Best
The Grand Hotel Kronenhof stands in the very heart of Pontresina and has a rich and interesting history, having first opened its doors in 1848. At 1,800 meters guests can enjoy 112 elegant, partly newly renovated rooms and suites, three restaurants, recently refurbished public areas on the bel étage with the magnificent lobby lounge, the Fireplace lounge and the Kronenhof Bar, as well as one of the most impressive wellness facilities in the Alps. As the only superior hotel in town, it combines a great location with impressive architecture, breath-taking views and excellent cuisine. Up to 11 event facilities offer space for meetings, receptions and many other events up to 400 persons. .
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Bowling
Babysitting
Paid private parking on-site
Secured parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Indoor pool
Heated pool
Shallow end in pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Game room
Golf course
Hiking
Horseback riding
Ski rentals
Ski school
Skiing
Aerobics
Billiards
Patio
Tennis court offsite
Waterslide
Board games / puzzles
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Airport transportation
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Solarium
Steam room
Waxing services
Ski In / Ski Out
Baggage storage
Concierge
Newspaper
Outdoor fireplace
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Bidet
Soundproof rooms
Bathrobes
Fireplace
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Romantic
Languages Spoken
English, French, German, Italian
Location
67Somewhat walkable
Grade: 67 out of 100
13Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
Contact
Via Maistra 130, Pontresina 7504 Switzerland
Name/address in local language
Getting there
Rental CarsSee all Pontresina rental cars
1199Reviews7Q+A87Room tips
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+1
This was our second stay at this most perfect hotel, both times a big get together with our Swiss family. The hotel is gorgeously appointed and situated in the most beautiful setting. Every detail is meticulously seen to whether it be the elegant, delicious dining, the spa, transportation to and from the slopes or requests for the room. The staff is warm and friendly and always looking to accommodate a guest’s requests. We really can’t wait to return.
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
My husband and I enjoyed a wonderful visit to the Grand Hotel Kronenhof at the end of October, 2022. From the moment we arrived we were greeted warmly and treated with kindness. Each day the concierges helped us organize our hikes, prepped us with helpful advise and provided us with maps and a backpack. When I realized I had forgotten contact wash we were driven to a store! Our Labrador was received with love and cuddles. Our meals in the main dining room were delicious and the maître d'hôtel continued the trend of highly competent and incredibly kind service. (Add the bonus to having vegetarian options for me!!) The property itself is beautiful, with lovely rooms and spas, but what made our holiday truly memorable are the professionals who made us feel like family. We are already looking forward to our next visit!…
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Date of stay: October 2022Trip type: Traveled as a couple
Room Tip: Bring a bathing suit, as some of the spa areas require suits.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Marc Eichenberger, Geschäftsführer at Grand Hotel Kronenhof
Responded Nov 3, 2022
Dear guest reneemariej, Thank you very much for taking the time to review our property. It is always heartwarming to hear that guests enjoyed the stay, but we even more appreciate that you loved the service and kindness of our staff. We attach great importance to that. We are glad you were satisfied with our cuisine and the vegetarian options. Hoping to welcome you soon again, we are already looking forward to your next visit. Kind regards from Pontresina, Marc Eichenberger, Managing Director Grand Hotel Kronenhof
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent and professional service as can be expected from a Grand Hotel. Attended a large wedding which perfectly organized by hotel. Magnificent surrounding and ambience. Exquisite food and wonderful presentation. Convenient starting point to excursions to the surrounding mountains
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Marc Eichenberger, Geschäftsführer at Grand Hotel Kronenhof
Responded 2 days ago
Dear guest michaelhph, Thank you for this great review! We are very pleased that you enjoyed your stay with us on the occasion of the wedding and hope to welcome you back in the near future. Best regards Marc Eichenberger, Managing Director Grand Hotel Kronenhof Pontresina
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It’s now few years that I spent one week in March in Pontresina at the Khronenhof It is an amazing hotel with outstanding spa and unique restaurant The staff is incredibly professional, as a 5 stars standard requires and is at the same time able to let you feel confortable as if you were at home I suggest this hotel to anyone what’s to have unforgettable days in Pontresina.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Marc Eichenberger, Geschäftsführer at Grand Hotel Kronenhof
Responded 2 days ago
Dear guest DanielaD5047, Thank you very much for this fantastic review! We are more than happy to have the pleasure to welcome you every year in March and look forward to your next visit! Best regards Marc Eichenberger, Managing Director Grand Hotel Kronenhof Pontresina
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
My trip was in October, the height of the Alp's golden season which is always the most colorful and picture perfect time of the year! Those warm autumn days in charming Pontresina couldn't be that relaxed if I would not stay at this amazing property. I loved sitting at the sofas by the huge windows overlooking the fabulous panorama of the mountains, browsing the rooms where I can feel the long years of history of this well preserved building. Spending time in the pool was one of my favourite daily activities. The food was delicious and the restaurant was chic and inviting. I had a chance to try some of the local specialties and I was really impressed. Winer Schnitzel from the Bar menu was the best I have ever tried!!! The location was perfect for me, as I could easily access the hiking trails. I also had the opportunity to explore the nearby village and enjoy the stunning views of the mountains from the bar’s terrace. Overall, my stay at this property was one of the most memorable experiences of my Swiss trip. I would definitely recommend it to anyone looking for a relaxing and enjoyable holiday in the Alps during any season.…
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Date of stay: October 2022
Location
Cleanliness
Service
Room Tip: The rooms overlooking the valley offer amazing views
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Marc Eichenberger, Geschäftsführer at Grand Hotel Kronenhof
Responded 2 days ago
Dear guest inTropics, Thank you for all the compliments and this fantastic review! We are more than happy that you enjoyed your stay in October with us and hope to have the pleasure to welcome you back in the future! Best regards Marc Eichenberger, Managing Director Grand Hotel Kronenhof Pontresina
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My boyfriend and I traveled around Switzerland and this was undoubtably our favorite stop. The hotel itself and, more importantly; the service, was flawless. Since the moment we arrived we were greeted by a concierge, Angel Blanco, who made us feel at home until we left. He was happy to fulfill our every need and went out of his way to do so. He helped us organize our hikes and our dinner and lunch reservations. The dinning room was beyond beautiful and the buffet full of variety and quality. The waiter, Federico was attentive and always thinking ahead to fulfill our, and other guests needs. It was an overall wonderful experience and we are looking forward to our next visit.
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Date of stay: November 2022Trip type: Traveled as a couple
Room Tip: Don’t forget your swimming suit for the Spa
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Marc Eichenberger, Geschäftsführer at Grand Hotel Kronenhof
Responded Jan 2, 2023
Dear guest 614adaf, Thank you very much for this fantastic review! We are more than happy that you and your boyfriend enjoyed your stay with us and also look forward to your next visit! Best regards Marc Eichenberger, Managing Director Grand Hotel Kronenhof Pontresina
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We are only here 1 day so far, however have been traveling through Italy for several days. We love to travel and have been many places, the service here is probably the best that we’ve experienced (ever). We were worried when we were traveling through northern Italy that it may be difficult speaking only English, but not at all. From the second we came in we were welcomed so warmly, and Angel helped us book lunch, skiing and a train tour, once we came back from the absolutely perfect lunch that he recommended, he had all of our tickets at hand. My husband wanted a cigar, he brought us to a smoking room that looks like a room from the Titanic, impeccably decorated and so nice to relax after a very long day! This hotel is absolutely beautiful!! I am in awe of the service so far, so had to share!! If you have the opportunity to visit the Swiss Alps, I highly recommend it here!!…
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Marc Eichenberger, Geschäftsführer at Grand Hotel Kronenhof
Responded Dec 13, 2022
Dear guest Christina O, Thank you very much for this fantastic review! We are delighted to learn that you and your husband enjoyed your stay with us and hope to welcome you back in the near future! Best regards Marc Eichenberger, Managing Director Grand Hotel Kronenhof Pontresina
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Hotel is one of the most beautiful and prestigious places in St Moritz, the staff is very professional and extremely polite, the service is 5 stars by all means. The SPA area is relaxing and so beautiful. I will highly recommend this place and I hope i will come back soon
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Date of stay: November 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Marc Eichenberger, Geschäftsführer at Grand Hotel Kronenhof
Responded Dec 13, 2022
Dear guest elenap591 Thank you for this fantastic review! We would be delighted to welcome you back soon and wish you in the meanwhile all the best! Kind regards Marc Eichenberger, Managing Director Grand Hotel Kronenhof Pontresina
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Grand Hotel Kronenhof, is simply superb. The decor is beautiful, the location is perfect, and the facilities are excellent. Above all, the service was fantastic. I would highly recommend this hotel
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Date of stay: November 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Marc Eichenberger, Geschäftsführer at Grand Hotel Kronenhof
Responded Dec 13, 2022
Dear guest H4969UQguyd, Thank you for this fantastic review! We would be delighted to welcome you back soon! Best regards Marc Eichenberger, Managing Director Grand Hotel Kronenhof Pontresina
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TripMember050120171 wrote a review Oct 2022
Beverly Hills, California443 contributions249 helpful votes
I booked the Kronenhof Suite and was not disappointed. The suite was large and comfortable and had a great view of the mountains and glacier. There was a huge TV and there were many English channels to watch. All staff were friendly throughout the hotel and service at breakfast was flawless.The breakfast buffet was plentiful and you could also special order items.We ate lunch a few times at the hotel and enjoyed what we ordered.Our favorite dinner was at a restaurant in the village called Deco Thai And Sushi, where both the Thai food and sushi were amazing..a must go to if you are in the mood for something different. If you like hanging out at a luxury hotel,this is a nice place to do so
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Date of stay: October 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Marc Eichenberger, Geschäftsführer at Grand Hotel Kronenhof
Responded Nov 3, 2022
Dear guest TripMember050120171, Thank you very much for staying with us and for taking the time for reviewing our property. We are glad you liked the room with its amazing view, our cousine and the kindness of our staff. We would be happy to welcome you again in the not too far future. Kind regards, Marc Eichenberger, Managing Director Grand Hotel Kronenhof
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$545 - $701 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hotel pontresina
LOCATION
SwitzerlandSwiss AlpsCanton of GraubundenEngadin St. MoritzPontresina
NUMBER OF ROOMS
112
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Claim Your ListingGRAND HOTEL KRONENHOF - Updated 2023 Prices & Reviews (Pontresina, Switzerland)
Frequently Asked Questions about Grand Hotel Kronenhof
Which popular attractions are close to Grand Hotel Kronenhof?
Nearby attractions include Ibex Paradise (0.09 miles), SportBar (0.2 miles), and Ski & Snowboard (0.09 miles).
What are some of the property amenities at Grand Hotel Kronenhof?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Grand Hotel Kronenhof?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hotel Kronenhof?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Hotel Kronenhof?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to Grand Hotel Kronenhof?
Conveniently located restaurants include Gianottis, Giodi Vegetarian and Co., and Gourmet Restaurant Kronenstubli.
Are there opportunities to exercise at Grand Hotel Kronenhof?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Grand Hotel Kronenhof have airport transportation?
Yes, Grand Hotel Kronenhof offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Grand Hotel Kronenhof located near the city center?
Yes, it is 0.05 miles away from the center of Pontresina.
Are any cleaning services offered at Grand Hotel Kronenhof?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Grand Hotel Kronenhof?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.