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Update from hotel: This property has indicated that they are taking safety precautions against COVID-19 and is temporarily closed until 12/09/2020.Read more
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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 11/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Hotel Kronenhof
Updated 11/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#1 of 22 hotels in Pontresina
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
The Grand Hotel Kronenhof is located in the heart of the Swiss mountain village Pontresina and has more than 170 years of history. At 1,800 meters, guests can enjoy 112 elegant rooms and suites, as well as one of the most impressive wellness facilities in the Alps, with a swimming pool with underwater music, a wide range of saunas, steam baths and spa treatments. As the only five-star superior hotel in town, it combines a great location with impressive architecture, breathtaking views and excellent cuisine. Awarded the title GaultMillau Hotel of the Year in 2009, it has three restaurants: the elegant Grand Restaurant, the Gourmet Restaurant Kronenstübli and the informal Le Pavillon. In 2020, Conoissseur Circle crowned the hotel as number one of the "Romantic Hotels" in Switzerland and Tripadvisor awarded the Grand Hotel Kronenhof in the categories "Best Top" and "Best Luxury" in Switzerland. The Swiss economic magazine Bilanz categorized the hotel as a top 10 ranking of the best Swiss holiday hotels.
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Room & Suite (143)143
Full view
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Bowling
Babysitting
Paid private parking on-site
Secured parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Indoor pool
Heated pool
Shallow end in pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Game room
Hiking
Horseback riding
Ski rentals
Ski school
Skiing
Aerobics
Billiards
Patio
Tennis court offsite
Waterslide
Board games / puzzles
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Airport transportation
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Solarium
Steam room
Waxing services
Ski In / Ski Out
Baggage storage
Concierge
Newspaper
Outdoor fireplace
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Desk
Dining area
Fireplace
Coffee / tea maker
Cable / satellite TV
Bidet
Soundproof rooms
Bathrobes
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
English, French, German, Italian
Location
Full view
65Somewhat walkable
Grade: 65 out of 100
14Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
Contact
Via Maistra 130, Pontresina 7504 Switzerland
Name/address in local language
Getting there
Rental CarsSee all Pontresina rental cars
1,047Reviews7Q+A77Room tips
Reviews
Traveler rating
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Popular mentions
+1
Half board is absolutely fabulous! We were excited the warm and friendly staff at every moment of our stay - our kids 10 years rated a 10 on a 0 to 10 scale. Suggest that TripAdvisor stops asking for a minimum of 200 characters!
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Date of stay: October 2020Trip type: Traveled with family
Helpful
Response from Marc Eichenberger, Geschäftsführer at Grand Hotel Kronenhof
Responded Oct 14, 2020
Dear guest EEK-ZH, Many thanks for this excellent review! We are more than delighted that you and your family enjoyed your stay with us and hope to have the pleasure to welcome you back soon! Kind regards Marc Eichenberger, Managing Director Grand Hotel Kronenhof Pontresina
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Hotel's Favorite
One of these few flawless hotel experiences. From arrival to welcome to food to room to interior to service throughout. And it is even more spectacular in times like these with all the restrictions and for sure less staff as usual. But you all made us feel like being in a place where the world is still alright. Thank you!
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Date of stay: September 2020Trip type: Traveled on business
Value
Location
Service
Room Tip: For sure one on top of the towers.
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Helpful
Response from Marc Eichenberger, Geschäftsführer at Grand Hotel Kronenhof
Responded Oct 1, 2020
Dear guest mvons, We are delighted to learn that you enjoyed your stay with us and that you felt comfortable! Thank you so much for this fantastic review! Hoping to have the pleasure to welcome you back soon and wishing you meanwhile all the best, we remain with best regards. Marc Eichenberger, Managing Director Grand Hotel Kronenhof Pontresina
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Hotel is Highest level, place, building, spa, staff, everything. I highly suggest half board treatment, with "connection" with Kulm hotel in S.Moritz. Dinner and Breakfast are superlative A special thanks to Mr Salvatore of the main restaurant
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Date of stay: August 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from Marc Eichenberger, Geschäftsführer at Grand Hotel Kronenhof
Responded Aug 27, 2020
Dear guest 183filippoc, Thank you so much for this fantastic review! We are very pleased that you enjoyed your stay with us and we would be delighted to welcome you back in the near future. Kind regards Marc Eichenberger, Managing Director Grand Hotel Kronenhof Pontresina
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I have been travelling and staying at the Kronenhof for more than 5 years, it feels like going home, the staff are welcoming, friendly and caring and my son and I love visiting. Rooms are sumptuous and beautifully decorated and the breakfasts full and filling.
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Date of stay: August 2020
Rooms
Cleanliness
Service
Helpful
Response from Marc Eichenberger, Geschäftsführer at Grand Hotel Kronenhof
Responded Aug 27, 2020
Dear guest costandinac, Many thanks for your fantastic review! We are excited to learn that you and your son always feel at home with us and we look forward to hopefully welcome you back soon! Kind regards Marc Eichenberger, Managing Director Grand Hotel Kronenhof Pontresina
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We stayed here for 4 nights at the end of July. We are 2 adults, a nearly 5 year old and our little dog. For space we needed a premium suite in the Bellavista wing which is the newer section near the spa. We had a terrace with access to the garden which was great with the dog. It was also very near the spa/pool and kids club. An all round great room location for us. We preferred the decor of the suite we stayed in last summer but this certainly gave us more space. The kids club is very well equipped and Ilonka and Lucie were super friendly. They managed the impossible task of making our anxious daughter comfortable enough to stay on her own and did some great activities. Angel in concierge is fabulous. He has an infectiously fun and happy personality. Him and the rest of the concierge and reception team are very helpful. Our spa is treatments were fantastic and the pool and kids pool is brilliant. We had room service several times and ate in the lounge bar on another occasion. The food is very good and the choice relatively large. As we were with our daughter we didn’t want to eat in the stubli or the grand restaurant. Our one suggestion for the hotel would be to consider a relaxed brasserie style restaurant that suits families as the other two are very formal and gourmet orientated. The pavilion is open for lunch and coffee during the afternoon in summer and is lovely. We biked along the Val de Roseg which was really stunning and easy with a trailer. The hotel and restaurant at the end is a destination unto itself and was packed. We also biked to the lake of Staz and swam and had a fabulous beach style lunch. The biking trails around Pontresina are great and suitable for the whole family. We also wanted to take a horse and carriage ride but ran out of time. Although the hotel is quite grand, the staff are formal but friendly and the feel is actually that of a much smaller hotel. We love it there, particularly for the facilities and area. Can’t wait to go back.…
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Date of stay: July 2020
Value
Rooms
Service
Helpful
Response from Marc Eichenberger, Geschäftsführer at Grand Hotel Kronenhof
Responded Aug 5, 2020
Dear guest Exosphere01, I would like to thank you personally for your detailed and marvellous feedback! We are more than delighted to learn that you and your family enjoyed your stay with us! Wishing you all the best and hoping to have the pleasure to welcome you again in the near future. Kind regards Marc Eichenberger, Managing Director Grand Hotel Konenenhof Pontresina
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PRICE RANGE
$321 - $688 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hotel pontresina
LOCATION
SwitzerlandSwiss AlpsCanton of GraubundenEngadin St. MoritzPontresina
NUMBER OF ROOMS
112
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Claim Your Listing Frequently Asked Questions about Grand Hotel Kronenhof
Which popular attractions are close to Grand Hotel Kronenhof?
Nearby attractions include Ibex Promenade (0.09 miles), SportBar (0.2 miles), and San Niculò (0.05 miles).
What are some of the property amenities at Grand Hotel Kronenhof?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Grand Hotel Kronenhof?
Top room amenities include a minibar, a flat screen TV, and a bidet.
What food & drink options are available at Grand Hotel Kronenhof?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Hotel Kronenhof?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to Grand Hotel Kronenhof?
Conveniently located restaurants include Gianottis, Pitschna Scena, and Gourmet Restaurant Kronenstubli.
Are there opportunities to exercise at Grand Hotel Kronenhof?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Grand Hotel Kronenhof have an airport shuttle?
Yes, Grand Hotel Kronenhof offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Grand Hotel Kronenhof located near the city center?
Yes, it is 0.05 miles away from the center of Pontresina.
Are any cleaning services offered at Grand Hotel Kronenhof?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Grand Hotel Kronenhof?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.