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Update from hotel: This property has indicated that they are taking safety precautions against COVID-19 and is temporarily closed until 06/24/2021.Read more
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What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 02/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Hotel Kronenhof
Updated 02/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#1 of 22 hotels in Pontresina
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best
The Grand Hotel Kronenhof is located in the heart of the Swiss mountain village Pontresina and has more than 170 years of history. At 1,800 meters, guests can enjoy 112 elegant rooms and suites, as well as one of the most impressive wellness facilities in the Alps, with a swimming pool with underwater music, a wide range of saunas, steam baths and spa treatments. As the only five-star superior hotel in town, it combines a great location with impressive architecture, breathtaking views and excellent cuisine. Awarded the title GaultMillau Hotel of the Year in 2009, it has three restaurants: the elegant Grand Restaurant, the Gourmet Restaurant Kronenstübli and the informal Le Pavillon. In 2020, Conoissseur Circle crowned the hotel as number one of the "Romantic Hotels" in Switzerland and Tripadvisor awarded the Grand Hotel Kronenhof in the categories "Best Top" and "Best Luxury" in Switzerland. The Swiss economic magazine Bilanz categorized the hotel as a top 10 ranking of the best Swiss holiday hotels.
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Room & Suite (157)157
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Bowling
Babysitting
Paid private parking on-site
Secured parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Indoor pool
Heated pool
Shallow end in pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Game room
Hiking
Horseback riding
Ski rentals
Ski school
Skiing
Aerobics
Billiards
Patio
Tennis court offsite
Waterslide
Board games / puzzles
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Airport transportation
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Solarium
Steam room
Waxing services
Ski In / Ski Out
Baggage storage
Concierge
Newspaper
Outdoor fireplace
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Bidet
Soundproof rooms
Bathrobes
Fireplace
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
English, French, German, Italian
Location
Full view
65Somewhat walkable
Grade: 65 out of 100
15Restaurantswithin 0.3 miles
4Attractionswithin 0.3 miles
Contact
Via Maistra 130, Pontresina 7504 Switzerland
Name/address in local language
Getting there
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1076Reviews7Q+A79Room tips
Reviews
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Popular mentions
This was our best hotel stay in Switzerland. Phenomenal service, great room, super clean, amazing food, great spa, fitness, and a wonderful kids club. We are a family of 5 and how the kids are treated at a hotel is extremely important. Our kids every day could not wait until 4 pm to join the kids club activities. The hotel is a historical jewel and the kids club staff even offer a treasure hunt all around the hotel, so the kids feel a part of this amazing place. Having their own special dining room, beautifully set up, added to the kids’ experience. We loved spa - amazing! the quality of treatments are of the highest standard, spa staff is very knowledgeable. Lovely fitness classes. The food was sooooo good. We had a half-board rate and dinner was amazing - every day. Every day it was different and absolutely perfect, with choices for each course. I really could go on and on how lovely this place was. It is a bit far of a drive for us, otherwise, we would be there every weekend.…
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Date of stay: February 2021
Value
Cleanliness
Service
Room Tip: We stayed int he Diavolizza Suite - it is newly refurbished, large enough for all of us with a...
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Helpful
Response from Marc Eichenberger, Geschäftsführer at Grand Hotel Kronenhof
Responded Apr 20, 2021
Dear guest FamilyTravelerO, Thank you so much for this marvellous review and all the compliments! We are delighted to learn that you enjoyed your stay with us and hope to have the pleasure to welcome you back soon! Kind regards Marc Eichenberger, Managing Director Grand Hotel Kronenhof Pontresina
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+1
Hotel's Favorite
The Kronenhof was an absolute great. We are family with two young kids under 3 and have to say that this hotel is very good in making sure all is arranged for parents to also enjoy their vacation! They are very good in small details; the kids club, the variety of restaurants and entertainment with also a weekly program, special kids amenities in the room (love the baby slippers, gifts, toys) The staff was very attentive and professional. The food is of high quality, the lobster club sandwhich was my favourite:) We had one fine dining experience in the grand sale, fantastic dinner too! The massage, spa, pool, ice skating, all made it the prefect destination for us to escape to. The engadin is truely winter wonderland and eventhough we needed to be very concious on the covid situation, i felt we were very safe by the measurements the hotel took and its staff who were very consistent on the matter. Thank you Kronenhof we will be back!!…
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Date of stay: January 2021Trip type: Traveled with family
Helpful
Response from Marc Eichenberger, Geschäftsführer at Grand Hotel Kronenhof
Responded Jan 11, 2021
Dear guest jwjvdv, Thank you so much for all your compliments and this excellent review! We were delighted to have you with us and hope to welcome you and your family back soon! Kind regards Marc Eichenberger, Managing Director Grand Hotel Kronenhof Pontresina
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Hotel Grand Kronenhof is a hotel that will offer you a dream holidays. It's outstanding beauty and feel of history will make you fall in love with it at the first sight. The hotel interior is absolutely unique and spectacular, so being inside hotel make you feel quite noble. The location is excellent, as the hotel itself. The staff is incredibly warm, kind and helpful and everyone were always ready to help us or advise us, with kindness and non pushy manners. Everyone fluently speak English and Italian and communication was super easy. The food in the hotel was fantastic, breakfast especially. Kids club and Rondelle restaurant for kids were really awesome and the ladies who work in Kids club are incredible. Our kids still miss them. Le Pavillion restaurant was also superb with its lake, great food and incredible views. The Spa and Pool are fabulous in every possible way and we all fully enjoyed it. We will surely return to this hotel next winter and we cannot wait for it.…
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Date of stay: March 2021
Rooms
Service
Sleep Quality
Helpful
Response from Marc Eichenberger, Geschäftsführer at Grand Hotel Kronenhof
Responded Mar 13, 2021
Dear guest IvanaSG75, Many thanks for this fantastic review and all the compliments! We are delighted to learn that you enjoyed your stay with us and look very much forward to your next visit! Kind regards Marc Eichenberger, Managing Director Grand Hotel Kronenhof Pontresina
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Negatives: none Positives: friendly and thorough staff on arrival who discretely transfer the bags and skis and park the car in the garage. Skis go into very modern electronic, individual & heated lockers in the surface level ski room. Room fine in good condition, quiet & with nice bathroom. Bed comfortable. Fruit platter replaced every 3 days with complimentary bottled water. Concierge happy to make bookings and shuttle service is helpful. Lots of fresh flowers everywhere, subtle but a nice feature. Nice 65 foot swimming pool, and hydroherapy area with various saunas. Spa treatments were good. The hotel is very well maintained and modern despite being 1890 vintage, wifi hood everywhere, breakfast buffet varied. Staffing levels are good. Snacks etc served in the large high ceilinged lounge with plenty of space snd excellent views. We had afternoon tea several times which was more than adequate. One lounge room has a host of very comfortable Eames chairs too. Well located for cross country skiing (10 minute walk) and the shuttle will take you to the slopes too. Nice outdoor restaurant when the sun is shining for lunch as well as an ice rink. We will return. Thoroughly enjoyable, congratulations to management & staff.…
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Date of stay: February 2021Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from Marc Eichenberger, Geschäftsführer at Grand Hotel Kronenhof
Responded Feb 17, 2021
Dear guest CecilGgibley, Many thanks for all your compliments and this fantastic review! We are delighted to learn that you enjoyed your stay with us and look very much forward to welcome you back! Kind regards Marc Eichenberger, Managing Director Grand Hotel Kronenhof Pontresina
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The location was excellent as was the hotel. The attention the staff paid was brilliant - always at hand to help and advise. During these trying Covid times, the Kronenhof ensured that we enjoyed our stay and ensured that the hotel and guests were kept safe and that hygiene standards were always adhered to. Highly recommend this hotel - the attentive staff, high quality of the food, the Spa cleanliness and overall general atmosphere is positively memorable.
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Date of stay: February 2021
Cleanliness
Service
Sleep Quality
Helpful
Response from Marc Eichenberger, Geschäftsführer at Grand Hotel Kronenhof
Responded Feb 17, 2021
Dear guest Accumia, Thank you very much for this excellent review! We are delighted to learn that you enjoyed your stay with us and hope to have the pleasure to welcome you back soon. Kind regards Marc Eichenberger, Managing Director Grand Hotel Kronenhof Pontresina
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PRICE RANGE
$321 - $688 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hotel pontresina
LOCATION
SwitzerlandSwiss AlpsCanton of GraubundenEngadin St. MoritzPontresina
NUMBER OF ROOMS
112
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Claim Your Listing Frequently Asked Questions about Grand Hotel Kronenhof
Which popular attractions are close to Grand Hotel Kronenhof?
Nearby attractions include Ibex Paradise (0.09 miles), SportBar (0.2 miles), and Reformierte Kirche San Niculò (0.05 miles).
What are some of the property amenities at Grand Hotel Kronenhof?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Grand Hotel Kronenhof?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hotel Kronenhof?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Hotel Kronenhof?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to Grand Hotel Kronenhof?
Conveniently located restaurants include Gianottis, Giodi Vegetarian and Co., and Gourmet Restaurant Kronenstubli.
Are there opportunities to exercise at Grand Hotel Kronenhof?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Grand Hotel Kronenhof have an airport shuttle?
Yes, Grand Hotel Kronenhof offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Grand Hotel Kronenhof located near the city center?
Yes, it is 0.05 miles away from the center of Pontresina.
Are any cleaning services offered at Grand Hotel Kronenhof?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Grand Hotel Kronenhof?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.