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Hotel Schloss Wellness & Family - TH Resorts

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330 Reviews from our TripAdvisor Community

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Showing 35: English reviews
Zurich, Switzerland
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 9, 2016

If you enjoy Italian culture/language/customs- a perfect place to stay. If you either don't like Italians or prefer an authentic Swiss experience, then this hotel is not for you. 100 % staff and 90% of the guests are Italian, so it's a very unusual dolce vita immersion in a small alpine village Things we enjoyed the most: 1. Amazing cousine-... More 

Helpful?
Thank GlobetrottingMari
Shipston on Stour, United Kingdom
Level Contributor
102 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed January 28, 2016

We arrived quite late on Sunday evening after a slow journey from Zurich due to the wintry conditions and were warmly welcomed by the reception staff - having not eaten we asked if the restaurant was still open and they offered us the buffet service - I have to say it was disappointing but in the hotels defence it was... More 

Helpful?
Thank Kevin B
St. Gallen, Switzerland
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed January 10, 2016 via mobile

Good breakfast buffet with wide choice, nice Spa area (reservation required) Rooms with new bathroom but we left with a generally bad impression due to very thin walls in the rooms that drastically disturb the comfortability. (We can not recommend it for families with children or peiole who like to sleep in peace and quiet.) We wer not satisfied with... More 

Helpful?
Thank SherpaTensing
HotelSchloss, Responsabile relazioni con la clientela at Hotel Schloss Wellness & Family - TH Resorts, responded to this review

Dear Sherpa We are glad that you enjoyed our special breakfast and the spa with the amazing beautiful views. We hope to see you again in our hotel. More 

Hamburg, Germany
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 25, 2015

The hotel staff is very nice and especially friendly towards the kids. The rooms are very different, since this is an old building, there are probably very nice rooms, but also some very dark rooms. We had a room with a very small window which had a panoramic view. The food at breakfast is great, we had a lot of... More 

Helpful?
Thank Echologist
Lugano, Switzerland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 4, 2015

Very kind and welcoming staff, always trying to help and flexible. Excellent hotel, clean, very comfortable. Food was outstanding. Very nice SPA and very good location, well served by buses to reach the ski resorts. I stayd with my 3 daughters and my son and we had an unforgettable time: thank you to the entire staff and to the very... More 

Helpful?
1 Thank Paolo B
Sheffield, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed February 7, 2015

We stopped for 5 nights at this hotel and we were happy with every aspect of our stay. The room was clean, bed comfortable and service excellent. We were especially happy with the opportunity to take a hot power shower at the end of each day. Ski equipment is available from Giovanni Braga just across the road (ask at reception... More 

Helpful?
Thank CraigBJDB
Stockholm, Sweden
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed January 29, 2015

We visited Pontresina for a 4-days cross-country ski vacation. The hotel is located just by the tracks and are easily accessed from the back of the hotel (via a very slippery hill though). The food is tasty and the restaurant offers several dishes to choose from at its buffet. The service is quick and helpful. However, almost every night the... More 

Helpful?
1 Thank Elsa E
HotelSchloss, Responsabile relazioni con la clientela at Hotel Schloss Wellness & Family - TH Resorts, responded to this review

Dear Customer, Thank you for taking the time to review Hotel Schloss Wellness & Family. We truly value the opinions of our customers. We are glad that you appreciated the 4 saunas, pools, showers and relax area in our spa. We are pleased that you liked the variety of food and the service of the restaurant. We are sorry your... More 

Zurich, Switzerland
Level Contributor
164 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed January 24, 2015

We got a really good deal from an agent and stayed here for 4 nights with half-board. The stay turned out to be much better than we have expected. The location of the hotel was excellent, we left our car in the garage and used the public bus for our whole stay. The bus stop is just a few steps... More 

Helpful?
Thank SiuMui
HotelSchloss, Responsabile relazioni con la clientela at Hotel Schloss Wellness & Family - TH Resorts, responded to this review

Dear Customer, Thank you for taking the time to write the review. Your desire to come back to Hotel Schloss Wellness & Family means a lot to us. You described really well some of our strengths: nice and practical location, good service, wellness area and swimming pool. More 

1 review
5 of 5 stars Reviewed January 21, 2015 via mobile

Very nice hotel with lovely food and very friendly staff. Rooms always perfectly clean, lovely variety of food in Italian style, polite and helpfull staff. Pontresina very close to St.Moritz and the prices are more resonable. 👍👍👍👌👌👌

Helpful?
Thank Andrej M
Firenze, Toscana, Italy
Level Contributor
121 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed December 30, 2014

Christmas is the time to spend with family and the Schloss hotel is the perfect place. A Disney castle look alike, the hotel is spacious, clean, and well organized for the large number of guests it can accommodate. Located in the quaint town of Pontresina, there is ($$$) public transportation that takes you to any of the ski areas in... More 

Helpful?
1 Thank Bonnie Marie B
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service

Additional Information about Hotel Schloss Wellness & Family - TH Resorts

Address: Maistra, Pontresina 7504, Switzerland
Location: Switzerland > Swiss Alps > Canton of Graubunden > Engadin St. Moritz > Pontresina
Price Range: $88 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Schloss Wellness & Family - TH Resorts 4*
Number of rooms: 142
Reservation Options:
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Hotel Style:
#1 Best Value Hotel in Pontresina
#4 Luxury Hotel in Pontresina
#8 Family Hotel in Pontresina
#14 Romantic Hotel in Pontresina
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