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Waldhaus Flims Wellness Resort, Autograph Collection

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Via dil Parc 3, Flims 7018 Switzerland
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Traveler (632)
Room & Suite (159)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#4 of 14 in Flims
Location
4.8
Cleanliness
4.7
Service
4.5
Value
4.0
Travelers' Choice
At Waldhaus Flims Wellness Resort, Autograph Collection, breathe the rejuvenating air of Switzerland and revivify your spirit. Join us for energizing activities at our 24-hour gym or relax at Waldhaus Flims Spa, our facility encircled by calming parkland and mountains. Be pleasantly surprised by our lap pool, steam room, therapy bath and spa services such as body wraps, facials and in-suite massages. Our resort has a story to tell, from the crystal gallery to our hotel's very own museum in the Pavilion. Choose from four restaurants, each distinctly elevating your experience with local produce and fine-tuned tasting menus. Take your family to Pomodoro, our casual Italian restaurant, or treat your significant other to a romantic Thai dinner at Siam. As you settle into Grand Hotel or Villa Silvana, feel spoiled by the beautiful designs, generous room sizes and stunning views of Flims, Switzerland. Your escape awaits at Waldhaus Flims Wellness Resort, Autograph Collection.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Ski rentals
Babysitting
Paid private parking on-site
Parking garage
Wifi
Hot tub
Indoor pool
Outdoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Skiing
Tennis court
Squash offsite
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Massage
Steam room
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Butler service
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Bath / shower
Bathrobes
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Quiet
Languages Spoken
English, French, German
Hotel links
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1044Reviews6Q+A52Room tips
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Rui Silva wrote a review May 2022
1 contribution
Bought a 1 night stay + dinner for a family on an internet offer and added a second night. It turned out to be the best thing I could have done. The location and its views are wonderfull. Staff is friendly, helpfull and attentive to details. At arrival I was informed that for some reason that I couldn't fully understand, I had been upgraded to a Deluxe Junior Suite for free, which is a superb room. Outside heated pool was, for us, the cherry on top of the cake. Both adults and kids loved it. Don't know when but will come back for sure.
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Date of stay: May 2022
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Starry wrote a review Oct 2021
Switzerland33 contributions4 helpful votes
+1
Hotel's Favorite
This resort is beautiful; old classic style, mixed with modern details. The breakfast is lovely, and the facilities are just beautiful. The horse and carriage you can get from the hotel to go to a restaurant or do a tour with, is such a nice touch! We had a meeting in one of the side buildings, which was beautiful too - with panorama views of the Swiss alps (both from the conference room and the restaurant). I was staying here for work, but will definitely return with the family!
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Date of stay: February 2021
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Trip type: Traveled
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Response from Jessica Frey, Guest Services / Front Office at Waldhaus Flims Wellness Resort, Autograph Collection
Responded Jan 13, 2022
Dear Madam / Sir, I really appreciate the time and effort that you have spent writing such a nice review from our hotel. It is nice to read, that though your stay was business related, you have found opportunities for relaxation as well. The fact, that you would love to come back with your family makes us even more confident, that we can offer good experiences to business and family related stays as well. Hope to see you and your family soon. Best regards, Waldhaus Flims Team
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ATYPickyButFair wrote a review May 2022
61 contributions78 helpful votes
My husband and I had a superb weekend getaway at Waldhaus, and never found reason to leave the premises aside from a short hike! Compared to other resorts in the area, it's a really excellent value. Our room overlooking the mountains was lovely and luxurious, but the real draw was the spa. We had a wonderfully relaxing time at the heated outdoor pool and saunas (though foreigners beware, there are some mixed nudist areas), and enjoyed the various restaurants and bars on the premises. Knocking off one star because we found the staffing inconsistent: non-existent at times in the spa area, but overbearing at the front desk.
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Date of stay: January 2022
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Alla K wrote a review Apr 2022
1 contribution
A marvelous stay at the hotel Waldhaus Flims with a wonderful staff. The food was divine and the room very cozy and clean. I greatly recommend it. Special thanks to Gaëtan and his amazing services! :)
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Date of stay: April 2022Trip type: Traveled
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binajimster wrote a review Mar 2022
Brentwood, United Kingdom156 contributions85 helpful votes
We went to Waldhaus on a company business trip. It is a great hotel that prides itself in it's history. There is a nice museum setup and displays of mined minerals throughout the underground corridors between buildings. The staff, reception, housekeeping and management are very professional and helpful. The spa was great too. It is quite booked up though so you'll need to book in advance. We loved the Lebanese restaurant located at the hotel. It also has a Thai restaurant, but we didn't get the chance to try it. I gave a 4 rating instead of a 5, because a day earlier we booked a horse carraige ride over the phone through the concierge who said it was confirmed. However, when we arrived at the location it wasn't there to pick us up. When we returned to the hotel and asked about it, we were told it had not been booked after all. Since we needed to book 24 hours in advance we couldn't book another by the time we left. Overall, we had a great time.
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Date of stay: February 2022Trip type: Traveled
1 Helpful vote
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Ana Rocío Mendoza wrote a review Mar 2022
Ehrendingen, Switzerland4 contributions3 helpful votes
Our friends, my husband and me, recently stayed for the weekend in this fabulous hotel! We went to Flims as we had plans for skiing, and we couldn't have chosen a better hotel than this one. We were received by Gaetan, who was super friendly and helpful in many ways. He explained to us the spa and shuttles services for the ski slopes, which are for free, he showed us the hotel, some restaurants, and a relaxation area which is used after skiing. Every time he saw us in the hall, he was always so welcoming with a big smile and asking if everything was alright. He definitely did our stay so wonderful! The hotel is huge and has everything. The breakfast variety is amazing and delicious. Due to our limited time there, we only visited a restaurant with great ambience and live music, which followed by a visit at the bar with a pool table. The spa has an incredible view and many areas to enjoy! We will absolutely recommend it and come back!
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Date of stay: February 2022
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Matthieu wrote a review Mar 2022
Switzerland147 contributions113 helpful votes
Not a 5 star experience at all. Too many guests and rooms and the infrastructure are not set to cope with such a volume. As a result the spa is overcroweded so that you cannot find a bed nor a seat. It feels like being in a public pool. The breakfast is also disastrous as the buffet is just too small in size and you have to wait 15min for table to end up eating in the dark in the hotel's corridor. Finnaly, the gastronomic restaurant "Epoca" is overrated, the service is poor and the staff does not put client at first (even questioned basic definitions of allergies!!). You pay for a 2 star micheling and barely get one ok your plate. The outstanding part is the locations, the rooms and the hotel staff! The brasserie restaurant is nice and good value. I will not come back.
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Date of stay: March 2022Trip type: Traveled
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nat b wrote a review Feb 2022
Zurich, Switzerland49 contributions33 helpful votes
Hotel is nice but the value for money is not there. Compared with similar hotels across Switzerland it’s definitely lagging behind by a lot. - Rooms are extremely small and spartan, which is a shame given the enormous volume available, the choice was probably made to have more but smaller rooms - SPA is nice but shows already signs of major wear and tear, doesn’t always look super clean. - Housekeeping service is haphazard at best, sometimes the bed was prepared in the evenings, sometimes not. - Common areas were not always clean, in particular the glass elevator will give you a view of a thousand spider corpses - Staff is nice but oftentimes casual - Payed for the parking garage, quite expensive, but the car sat outside until the early evening In general you notice the lack of coordination across the hotel, usually a telltale sign of absent general management. If you’re looking for a nice and relaxing alpine stay, I would look further, I know we certainly will.
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Date of stay: January 2022Trip type: Traveled
Room Tip: If you do get the parking garage, make sure they actually park your car there
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howie002012 wrote a review Feb 2022
Haslemere, United Kingdom22 contributions13 helpful votes
We recently stayed 3 nights at Waldhaus to Ski/Spa, and there is no better place to do both. The hotel has been refurbished and improved since our last visit over 10 years ago, and I think it is better for it. The hotel has retained its charming elegance, while adding some good features. There are now more restaurants and bars, and all are good, nice food, atmospheric. The rooms now have high quality modern ensuite bathrooms. The setting of the hotel with its extensive grounds, elegant canopied walkways and beautiful forested backdrop, is spectacular and beautiful. All best enjoyed from the terrace bar with its sumptuous couches. The new Brasserie has a stunning view out to the old Flims and mountain backdrop. The SPA is gorgeous, the outdoor heated pool is beyond amazing, sitting on the bubble racks, starring at the snow covered trees as the snow drifts down on you, wow! It is all expensive, but then Switzerland is, but this is a place to save up for and come to if you want to enjoy lifes great pleasures.
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Date of stay: February 2022Trip type: Traveled
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Triana V wrote a review Jan 2022
Dubai, United Arab Emirates109 contributions81 helpful votes
The hotel is in the charming village of Flims. The rooms are lovely and elegant and have amazing views of the forest and mountains. We went in December and it was all covered in snow. It was beautiful. The grounds are beautiful with lovely walking trails. The staff are very friendly and nothing is to big of an ask. The breakfast is delicious with lots of choice for every person. I would come back here in a heart beat.
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Date of stay: December 2021
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PRICE RANGE
$360 - $529 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
waldhaus flims, mountain hotel flims, waldhaus flims, mountain resort and spa
FORMERLY KNOWN AS
Waldhaus Flims Wellness Resort
LOCATION
SwitzerlandSwiss AlpsCanton of GraubundenFlims
NUMBER OF ROOMS
35
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Frequently Asked Questions about Waldhaus Flims Wellness Resort, Autograph Collection
Which popular attractions are close to Waldhaus Flims Wellness Resort, Autograph Collection?
Nearby attractions include Caumasee (0.7 miles), Alpen Arena (0.7 miles), and Das Gelbe Haus Flims (0.7 miles).
What are some of the property amenities at Waldhaus Flims Wellness Resort, Autograph Collection?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Waldhaus Flims Wellness Resort, Autograph Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Waldhaus Flims Wellness Resort, Autograph Collection?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Waldhaus Flims Wellness Resort, Autograph Collection?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Waldhaus Flims Wellness Resort, Autograph Collection?
Conveniently located restaurants include Restaurant Chesa, Restaurant Cavigilli, and Epoca.
Are there opportunities to exercise at Waldhaus Flims Wellness Resort, Autograph Collection?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Waldhaus Flims Wellness Resort, Autograph Collection have an airport shuttle?
Yes, Waldhaus Flims Wellness Resort, Autograph Collection offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Waldhaus Flims Wellness Resort, Autograph Collection have airport transportation?
Yes, Waldhaus Flims Wellness Resort, Autograph Collection offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Waldhaus Flims Wellness Resort, Autograph Collection located near the city center?
Yes, it is 0.7 miles away from the center of Flims.
Are any cleaning services offered at Waldhaus Flims Wellness Resort, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.