Waldhaus Flims Wellness Resort
Via dil Parc 3, Flims 7018 Switzerland
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About
#5 of 14 hotels in Flims
Location
4.8
Cleanliness
4.7
Service
4.5
Value
4.0
Travelers' Choice
At Waldhaus Flims Wellness, breathe the rejuvenating air of Switzerland and revivify your spirit. Join us for energizing activities at our 24-hour gym or relax at Waldhaus Flims Spa, our facility encircled by calming parkland and mountains. Be pleasantly surprised by our lap pool, steam room, therapy bath and spa services such as body wraps, facials and in-suite massages. Our resort has a story to tell, from the crystal gallery to our hotel's very own museum in the Pavilion. Choose from four restaurants, each distinctly elevating your experience with local produce and fine-tuned tasting menus. Take your family to Pomodoro, our casual Italian restaurant, or treat your significant other to a romantic Thai dinner at Siam. As you settle into Grand Hotel or Villa Silvana, feel spoiled by the beautiful designs, generous room sizes and stunning views of Flims, Switzerland. Your escape awaits at Waldhaus Flims Wellness Resort, Autograph Collection.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Ski rentals
Babysitting
Paid private parking on-site
Parking garage
Wifi
Hot tub
Indoor pool
Outdoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Skiing
Tennis court
Squash offsite
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Massage
Steam room
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Butler service
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Desk
Housekeeping
Interconnected rooms available
Minibar
Cable / satellite TV
Bath / shower
Bathrobes
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Romantic
Languages Spoken
English, French, German
Location
65Somewhat walkable
Grade: 65 out of 100
34Restaurantswithin 0.75 miles
7Attractionswithin 0.75 miles
Via dil Parc 3, Flims 7018 Switzerland
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Just simply terrible. Starts off with no staff to clean the rooms at check in. No staff at spa to give basic things like towels etc. No turn down service and then they don’t believe you and they keep arguing about it especially a gentlemen named Mr Werner. Extremely extremely rude person. Now he wants to charge me for the water after spending 2000 euros a night . The point is not the cost but the fact that he does not believe you and at 11 in the night argues about it…just simply terrible service
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Date of stay: April 2023
Value
Location
Service
Room Tip: Don’t think the management is serious and there is no seniormanager here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I stayed in January in this magnificent hotel. This structure is certainly one of the most beautiful historic hotels in Switzerland. The common areas have retained the charm of the golden age of travl. The staff is friendly and very helpful in all areas of the hotel. The room, a Junior Suite, was perfect. Very spacious, tastefully furnished and certainly in line with what can be expected from a 5-star hotel. Very pleasant SPA with simply magnificent outdoor pool. In my opinion, breakfast is another great strength of the hotel: great choice with many regional products. I think it is important to find local regional products in hotels. There is also a shuttle service to the village of Flims and to the ski lifts. The Caumasee can easily be reached on foot. A real 5 star in one of the most beautiful regions of Switzerland. Absolutely recommended.…
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Date of stay: January 2023
Rooms
Service
Sleep Quality
Room Tip: if possible Junior Suite
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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We spent three nights here in early October 2022, three of us travelling from England with the fourth family member a resident of Switzerland. We had been a bit concerned having seen the film Youth, filmed here on location, where the hotel came across as a bit grim, but we need not have worried! It was very comfortable, the staff were without exception friendly and helpful, and although it was not cheap we felt it was fair pricing for what was on offer. (The parking seemed expensive for what it was, but that was relatively minor in the grand scheme of things.) Early October was low season, and some of the restaurants were closed. We did not particularly rate the off-site (but hotel-recommended) Pomodoro Italian, and if we had had our time again we would have gone elsewhere in the village. However, the hotel itself has a good bar and the breakfasts were really superb. We enjoyed many of the other facilities on offer, including the spa with its indoor and outdoor pools, sauna, steam room, etc. Also the grand piano, the pool table and other various things to do. Free coffees and other drinks (tea, water) are always available, both in the rooms and all around the hotel. Many reviews comment on how they were upgraded to better rooms. That did not happen to us, but as we were four adults (married couple, brother-in-law, adult son), we were given two adjoining rooms with a connecting door, which worked very well for us. The mattresses were on the soft side for our taste, but the room was otherwise perfect for our needs with free mini bar (not including alcohol), TV, safe, tables, chairs, and so on. The rooms and all other areas of the hotel were spotlessly clean. I always feel that running a hotel must be a nightmare job, but they have really got it to a fine art here. The staff never overwhelmed us but were always on hand if needed, and there were lots of nice little touches that made our stay thoroughly enjoyable. We were lucky that the weather was superb for our stay here, and we really enjoyed some of the local scenery, both on foot and in our car. One small detail is that I like to charge my phone overnight, but also have it by the bed to check the time if waking up. The charging area was across the room. Again, though, that is minor in the overall context.…
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Date of stay: October 2022
Value
Location
Service
Room Tip: For us, early October worked very well (though we were perhaps lucky with the weather).
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We are from USA and we found this resort on Bonvoy site. Since we were in the area (Zurich going to Jungfraujoch region) we decided to spend a few days at this resort. We got there by our rented car. The hotel offers two paid parking options: under cover and no cover (half the price), both are valet. The hotel seemed very empty, quiet,and clean. The front desk young man was one of the nicest polite and curious front desk people ever! He made us fee welcome and walked us to our room to show things. We got upgraded to a suite room with living room and extra sink room. We received a basket of fruit and a bottle of either wine or champagne. Minibar nonalcoholic drinks were included. The rooms were big, beds very comfy, bedding was amazing. Bathroom was spacious, the only odd thing was toilet was located in a separate room than the shower, I mean you have to walk through the bedroom to get to the toilet. The hotel provides bathrobes and slippers, and changed those every day. The breakfast was very good. High quality food, tons of cheese. You can order eggs of any kind. Buffet was included for everyone. We used the outdoor pool, which was heated and one of the best pools with jets ever. The indoor pool was very cold and unpleasant. During our stay the only time we saw other guests was at breakfast time, that's it. Also they offer umbrellas and hiking sticks to borrow. We would definitely return there again if we were in the area.…
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Date of stay: June 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Bought a 1 night stay + dinner for a family on an internet offer and added a second night. It turned out to be the best thing I could have done. The location and its views are wonderfull. Staff is friendly, helpfull and attentive to details. At arrival I was informed that for some reason that I couldn't fully understand, I had been upgraded to a Deluxe Junior Suite for free, which is a superb room. Outside heated pool was, for us, the cherry on top of the cake. Both adults and kids loved it. Don't know when but will come back for sure.
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Date of stay: May 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
My husband and I had a superb weekend getaway at Waldhaus, and never found reason to leave the premises aside from a short hike! Compared to other resorts in the area, it's a really excellent value. Our room overlooking the mountains was lovely and luxurious, but the real draw was the spa. We had a wonderfully relaxing time at the heated outdoor pool and saunas (though foreigners beware, there are some mixed nudist areas), and enjoyed the various restaurants and bars on the premises. Knocking off one star because we found the staffing inconsistent: non-existent at times in the spa area, but overbearing at the front desk.
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Date of stay: January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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A marvelous stay at the hotel Waldhaus Flims with a wonderful staff. The food was divine and the room very cozy and clean. I greatly recommend it. Special thanks to Gaëtan and his amazing services! :)
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Date of stay: April 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We went to Waldhaus on a company business trip. It is a great hotel that prides itself in it's history. There is a nice museum setup and displays of mined minerals throughout the underground corridors between buildings. The staff, reception, housekeeping and management are very professional and helpful. The spa was great too. It is quite booked up though so you'll need to book in advance. We loved the Lebanese restaurant located at the hotel. It also has a Thai restaurant, but we didn't get the chance to try it. I gave a 4 rating instead of a 5, because a day earlier we booked a horse carraige ride over the phone through the concierge who said it was confirmed. However, when we arrived at the location it wasn't there to pick us up. When we returned to the hotel and asked about it, we were told it had not been booked after all. Since we needed to book 24 hours in advance we couldn't book another by the time we left. Overall, we had a great time.…
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Date of stay: February 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Our friends, my husband and me, recently stayed for the weekend in this fabulous hotel! We went to Flims as we had plans for skiing, and we couldn't have chosen a better hotel than this one. We were received by Gaetan, who was super friendly and helpful in many ways. He explained to us the spa and shuttles services for the ski slopes, which are for free, he showed us the hotel, some restaurants, and a relaxation area which is used after skiing. Every time he saw us in the hall, he was always so welcoming with a big smile and asking if everything was alright. He definitely did our stay so wonderful! The hotel is huge and has everything. The breakfast variety is amazing and delicious. Due to our limited time there, we only visited a restaurant with great ambience and live music, which followed by a visit at the bar with a pool table. The spa has an incredible view and many areas to enjoy! We will absolutely recommend it and come back!…
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Date of stay: February 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Not a 5 star experience at all. Too many guests and rooms and the infrastructure are not set to cope with such a volume. As a result the spa is overcroweded so that you cannot find a bed nor a seat. It feels like being in a public pool. The breakfast is also disastrous as the buffet is just too small in size and you have to wait 15min for table to end up eating in the dark in the hotel's corridor. Finnaly, the gastronomic restaurant "Epoca" is overrated, the service is poor and the staff does not put client at first (even questioned basic definitions of allergies!!). You pay for a 2 star micheling and barely get one ok your plate. The outstanding part is the locations, the rooms and the hotel staff! The brasserie restaurant is nice and good value. I will not come back.
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Date of stay: March 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$452 - $764 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
waldhaus flims, mountain hotel flims, waldhaus flims, mountain resort and spa
FORMERLY KNOWN AS
Waldhaus Flims Wellness Resort
LOCATION
SwitzerlandSwiss AlpsCanton of GraubundenFlims
NUMBER OF ROOMS
143
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Claim Your ListingWALDHAUS FLIMS WELLNESS RESORT - Updated 2023 Prices & Hotel Reviews (Switzerland)
Frequently Asked Questions about Waldhaus Flims Wellness Resort
Which popular attractions are close to Waldhaus Flims Wellness Resort?
Nearby attractions include Caumasee (0.7 miles), Alpen Arena (0.7 miles), and Das Gelbe Haus Flims (0.7 miles).
What are some of the property amenities at Waldhaus Flims Wellness Resort?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Waldhaus Flims Wellness Resort?
Top room amenities include a minibar, a flat screen TV, and blackout curtains.
What food & drink options are available at Waldhaus Flims Wellness Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Waldhaus Flims Wellness Resort?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Waldhaus Flims Wellness Resort?
Conveniently located restaurants include Restaurant Chesa, Restaurant Cavigilli, and Epoca.
Are there opportunities to exercise at Waldhaus Flims Wellness Resort?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Waldhaus Flims Wellness Resort have an airport shuttle?
Yes, Waldhaus Flims Wellness Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Waldhaus Flims Wellness Resort have airport transportation?
Yes, Waldhaus Flims Wellness Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Waldhaus Flims Wellness Resort located near the city center?
Yes, it is 0.7 miles away from the center of Flims.
Are any cleaning services offered at Waldhaus Flims Wellness Resort?
Yes, dry cleaning and laundry service are offered to guests.