We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 41 hotels in Crans-Montana

Crans Ambassador

232 reviews
Save
Traveler (134)
Room & Suite (42)
Dining (7)
Overview
  • Excellent72%
  • Very good18%
  • Average5%
  • Poor3%
  • Terrible2%
Travelers talk about
“ski shop”(6 reviews)
“sunny day”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (232)Write a Review
Filter reviews
91 results
Traveler rating
65
19
4
1
2
Traveler type
Time of year
LanguageEnglish
More languages
65
19
4
1
2
Show reviews that mention
All reviewsski shopsunny daybreathtaking viewsroom temperatureluxury hotelski equipmentgym and swimming pooloffered freeset the tonemain terracein houseother hotelsturn down servicereception deskexcellent receptionrestaurant foodroom was spotless
FilterEnglish
Updating list...
1 - 5 of 91 reviews
Reviewed 6 days ago via mobile

This was WORST hotel that I’ve ever stayed in!!! Do your self a favor and find somewhere else to stay in Crans Montana. It’s absolutely NOT LUXURY if that is what you are looking for. I will give it maybe 3 stars for the views...More

2  Thank Princess_Tam
Response from CAH_didierbru, Directeur général at Crans AmbassadorResponded 2 days ago

Dear Mrs White, I've taken the time to share with all the staff your comments and wish to give you the following explanation : When we came in the room, our staff noticed that you unplugged the telephone and once plugged again it worked normally...More

Reviewed 1 week ago via mobile

Everything about this hotel is exceptional! From the modern look that still blends well into the surrounding nature to the spectacular view on the mountains and down into the valley to the location steps from the cable car, the ice rink, quiet nature walks or...More

Thank Swiss-Sandra1968
Reviewed 3 weeks ago

Avoid absolutely this hotel. The service is completely disorganized. Almost impossible to be served in the restaurant in less than 1 hour to 1 hour and a half. We had booked for one week with my family, after 3 days we have decided to go...More

1  Thank PierreChappaz
Reviewed April 29, 2017

Great location, a bit far from city center walking but great views . Great decoration, smart, modern. The room was Spotless clean, cosy bed . One big problem for me was that the the room temperature is regulated centrally, so impossible tu regulate or lower...More

Thank delphinedoc
Response from Cransambassador S, Directeur général at Crans AmbassadorResponded May 3, 2017

Dear delphinedoc Thank you very much having taken the time to publish your review on TripAdvisor. It was a real pleasure to have you at our hotel, and we are delighted that you enjoyed our SPA and the breakfast buffet. We are very concerned about...More

Reviewed April 22, 2017

Definitely the best hotel in the area despite being quite pricey. It's worth it! Breathtaking views, beautiful decor, great staff. Luxury ambience, and a must-visit terrace with a fireplace overlooking the valley. It's sad the hotel closes during the off-season :( Thanks for the experience!More

Thank Merry A
Response from Cransambassador S, Directeur général at Crans AmbassadorResponded April 25, 2017

Dear Merry A, Thank you for your kind message and the time taken to publish your review on your stay with us. It was our pleasure to have you in our hotel and we must admit that we are sad as well, now that you...More

View more reviews
PreviousNext
12345619
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Free Parking
Breakfast included
Hotel Amenities
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Breakfast included
Business Center with Internet Access
Babysitting
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Indoor pool
Details
Price range
$311 - $907 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Crans-Montana
#4 Spa Hotel in Crans-Montana
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
$311 - $907 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Crans-Montana
#4 Spa Hotel in Crans-Montana
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveler (134)
Room & Suite (42)
Dining (7)
Pool & Beach (3)
Hotel & Grounds (110)
Bathroom (7)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
caf17
March 9, 2016|
Answer
Response from Jayjade | Reviewed this property |
Hi Caroline, I don't think the hotel offers shuttle service. We rented a car and drove to the hotel. Otherwise you might want to take a train to Sierre then take the funicular to go up the mountain. But you will have to walk... More
0
Votes
Jayjade
August 28, 2015|
AnswerShow all 4 answers
Response from CAH_didierbru | Property representative |
Dear Jayjade, Thank you for your question and your interest in the Crans Ambassador. We are pleased to offer in all our rooms slippers, bathrobes and shower caps. As well, there is a Nespresso machine with complimentary tea... More
0
Votes
Google Translation
Room Tips
"Looking over Montana"
Read review
"Book the mountain view south - so memorable!"
Read review
"if possible the alp view ones"
Read review
"Select the rooms facing the mountains for the best view.."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite