Throughly enjoyed every moment from our arrival to our departure. The staff were sharp, obliging, and instrumental to the absolute meticulous attention to every detail that was included in our stay. Check-in was a breeze thanks to the quick valet and helpful concierge. The two women (sorry I wish I remembered their names they were so great) who helped us check-in were so kind. They helped us get a reservation at the Japanese restaurant. Also, they gave us a tour of the first floor so we wouldn't have to guess where to go for our dinner or other activities. They also accompanied us to our room and helped us understand how to use the tablet to control the temperature, the lighting, the fireplace etc. They offered great recommendations on all of our questions. I was blown away by the design of the entire place from the lobby, the spa, the restaurants. However, we were not ready for that room. I wish I could make it my home. The fireplace now that is a smart idea! The beautiful bathtub and dream bathroom, the control tablet, and of course the view from the balcony! Also, the complimentary wine was such a nice touch! After the journey to get there it was nice to take a moment, slip on the most comfortable robes, have a delicious glass of red wine, sit on the balcony and take in the beauty all around us. Ugh just I CAN’T even, as the kids say these days. The spa was such a treat. The staff in the spa kept the spa so clean and neat and I loved that the communication was clear on sanitizing before entering and the limit on the number of people in each area due to coronavirus. The design of the spa is the most beautiful I have ever seen. We spent one day having treatments (Deep tissue massage & Tata Harper Recovery Body Treatment - 90 mins) Highly recommend both of those and we hope to come back and try the other treatments. Our Japanese dinner was a one of a kind experience. There are things I tried at this dinner that I’m sure I wouldn’t have been able to try anywhere else. The breakfast is so lovely and the staff for breakfast and lunch were all really great too. Especially at our breakfast and lunch. We weren't sure what to do with all the cheese (we're not on the Swiss level of cheese eating yet :) ) However, the breakfast server (a woman whom again I wish I remembered her name !! I'm so sorry) she recommended so many ways to eat the different cheeses and was so attentive. In general, just top notch all the way around. Thank you to all of the staff at the Chedi for making our quick trip so enjoyable. We really appreciate you!

Since the moment that we arrived at The Chedi, we felt the highest level of hospitality. The staff who is extremely welcoming, fun, and professional will make you feel super welcomed. We arrived in a car and for a very reasonable price we used their valet service, the lobby and other common areas are beautiful, and more amazing was the staff that took us around on a little tour on the way to our room. The room was breathtaking, with wonderful Swedish beds from Hästens and the interior design was outstanding. The only minor thing for me was that the bathroom (even if gorgeous) had quite low lightning, which makes it hard to do your make up. The Spa area was so nice, all parts of it, a very complete spa! We enjoyed massages as well and the therapist was extremely professional. One of the biggest highlights of The Chedi was the way in which all the staff members were synchronized, everything went so smooth and easy. We can't wait to be back!

We have been to Chedi several times and are looking to forward to going again. The rooms are very spacious with 2 coatrooms. 1 Coatroom by the entrance of the room for your ski clothes/ sports clothes and 1 by the bathroom where you can get dressed. Great shower, ect. The beds are also from Hästens, just amazing. I would fully recommend to always explicitly request a room in the main building facing the "pond" the otherside is looking onto the parking. The SPA, gym, check- in/ out, restaurants are all directly accessible by elevator from the main building. The are quite a few buildings and not being in the main building can be quite a walk... Throughout the hotel including the rooms the hotel design is kept. All materials are of top quality. What looks like metal, stone, wood or leather is also the "real" deal. Good room infotainment, light, temperature, chimney, music settings all can be managed through the ipad in the room. Food to recommend is the spicy beef salad as well as the pepper beef. When it comes to the breakfast, the food is good but when staying several nights it can get a bit boring. Some daily specials additional to the "normal" selection would "freshen" things up.