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The Chedi Andermatt

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Traveler (1105)
Room & Suite (283)
Dining (119)

About

Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
Alpine chic meets Asian zen Surrounded by the natural beauty of the Swiss Alps, The Chedi Andermatt offers an extraordinary blend of traditional local hospitality and Asian grace and elegance and sets new standards in the international luxury-hotel market. Be enchanted and inspired by this unique atmosphere. The Chedi Andermatt is both captivating and striking in its otherness - in the unusual combination of Alpine chic and Asian elements. Glossy Alpine wood, smooth leather sofas, over 200 fireplaces and numerous panorama windows offer a warm and cosy spot to linger a while. This perfect harmony bears the signature of star architect Jean-Michel Gathy and was planned and designed by renowned architecture firm Denniston International Architects & Planners Ltd. Located 1,447 metres above sea level, this five-star deluxe hotel enchants guests with its 123 elegant rooms and suites, meeting rooms equipped with the latest technology, award-winning restaurants and bars, a modern Spa and Health Club and a spa area that is probably unique in Switzerland - an oasis of calm and relaxation.
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Property amenities
Pool
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room Service
Spa
Restaurant
Bar/Lounge
Breakfast included
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Golf course
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Great View
Charming
HOTEL CLASS
Hotel links
Visit hotel website

Location

Full view
84Good for walkers
Grade: 84 out of 100
21Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
1,301Reviews
1,269Photos
13Q+A
65Room tips
Traveler rating
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Popular mentions
WOW! Amazing lodge feel mixed with luxury every step of the way. Check in was fast attentive ( don’t miss out on the Chedi tea !) Take a tour around the resort before going to the room bc it’s a large property. The pools/spa were breathtakingly beautiful esp the outdoor heated
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Response from TheChediAndermatt1, Geschäftsführer at The Chedi Andermatt
Responded yesterday
Dear CLEGo, Thank you so much for your kind visit and we are thrilled to learn that you fully enjoyed your stay with us. The entire team will certainly take pleasure in this positive feedback posted on Tripadvisor. Please do not hesitate to contact us should you require any assistance for the organization of your next vacation in Central Switzerland. Thank you again for kind visit and we are looking forward to welcoming you back to The Chedi Andermatt very soon. Warmest regards, Jean-Yves Blatt General Manager & The Chedi Andermatt Team
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Where to start, the Chedi Andermatt is such a unique and great resort; for sure it is in race for best resorts in the Alps. It is the perfect place to improve and enjoy ski, the gondola is 2-3minutes walk away from the resort, equipment rental can be done in the resort where
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Response from TheChediAndermatt1, Geschäftsführer at The Chedi Andermatt
Responded 3 days ago
Dear Francis T, Thank you very much for your kind visit as well as for taking some of your precious time for sharing your feedback. We are delighted to learn that you had such a relaxing time with us and we truly appreciate your most charming words on our property. As mentioned in your feedback, Andermatt is an Alpine Resort and The Chedi is a five star deluxe property, which has a certain dress code. A smart casual dress would be sufficient, but tong or slippers are not allowed in our restaurants, and this applies to all of our guest, disregarding their nationality. On this subject, we are deeply astonished about your discriminating and subjective comment. Thank you very much for your attention and wishing you all the best for now, Sincerely, Jean-Yves Blatt General Manager & The Chedi Andermatt Team
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The Chedi Andermatt is a mid-size ski luxury resort but in a sense it feels more boutique, more personalized and of course luxurious but never pretentious. The service could use some upgrading, we just did not feel that “extra special” treatment that many other luxury hotels
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Response from TheChediAndermatt1, General Manager at The Chedi Andermatt
Responded 2 weeks ago
Dear hebsiq Thank you very much for staying at The Chedi Andermatt and for sharing your experience. We are happy to learn that you liked the style and architecture of the hotel and would like to thank you as well for the compliments regarding our Spa and the Michelin star awarded Japanese restaurant. In the same time we are sorry to hear that you felt - unlike the majority of our guest - that our service is missing the "extra touch". It would be our pleasure to welcoming you back in the not too distant future. Kindest regards from Andermatt Jean-Yves Blatt General Manager & The Chedi Andermatt Team
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We decided to spend our saturday lunch at the Chedi since we remembered our wonderful experience of 2 years ago. Unfortunately we did not have the same experience. The service at the restaurant was a pity. After waiting for the menù and the wine list (asked twice) we have been
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Response from TheChediAndermatt1, Geschäftsführer at The Chedi Andermatt
Responded 2 weeks ago
Dear 144giudittas, Thank you for your kind visit at The Restaurant. Please accept our apologies for the waiting time of twenty minutes and the missing attention of our service employees, which is very unusual in our property, as you can see in the different guests feedback. However, we sincerely hope that the taste of your meals has been enjoyable. Wishing you all the best for now. Sincerely, Jean-Yves Blatt General Manager & The Chedi Andermatt Team
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The Chedi Andermatt, Switzerland and Vegan Food Options. It’s all about communication in Life and being Vegan can be quite a challenge in some places.. I am such a taste Bug and my feathers are always a bit ruffled when I walk into a new Place, Restaurant or Resort because you
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Response from TheChediAndermatt1, General Manager at The Chedi Andermatt
Responded 3 weeks ago
Dear vegan_chic_overdose Thank you very much for sharing your Chedi experience with us on Tripadvisor. We are thrilled to learn that you enjoyed each and every single minute of your stay and we would like to thank you for your compliments, especially regarding our vegan food options, our skin care brands and the entire hotel facilities. We are more than happy to share your positive feedback with the entire team and we are already looking forward to welcoming you back soon. Warm regards from Andermatt and all the best in the meantime! Jean-Yves Blatt General Manager & The Chedi Andermatt Team
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Photo provided by managementThe Chedi Andermatt
Schlafzimmer
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Photo provided by managementThe Chedi Andermatt
Grand Deluxe Room
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We drove up from Zug, which seemed like a good option, but there is also a train you can take to Andermatt. I do not know about the golf cart options, as we were there in Winter. They do have several hotel shuttles, though, which can probably take you around.
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Dear DrHabib We are happy to inform you that a stay during summer time is just as beautiful as during winter. During the sumemr months there are lots of activities to do in Andermatt, such as hiking and cycling in the beautiful mountain surroundings. As well we do have a beautiful Golf course nearby the hotel where you can play 18 wholes. Or you may just enjoy your day at our The Spa & Health Club, followed by a delcious dinner in one of our Restaurants at The Chedi Andermatt. We would be happy to welcome you already soon to The Chedi Andermatt. Warm regards, Jean-Yves Blatt General Manager & The Chedi Andermatt Team
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Dear guest Please excuse our late answer. We do have a professional ski rental service at the hotel with all kind of equipment. Our Ski Buteler team will be happy to help you as soon as the ski region opens the slopes (approx. by the end of November). We also offer free shuttle services to the two sifferent stations. Nätschen/Oberalp is 2 minutes from the hotel, Gemsstock is 5 minutes from the hotel by shuttle. Ski instructors can be booked with us as well. Please don't hesitate to contact our Concierge if you have any further question. It would be our pleasure to welcome you soon at The Chedi Andermatt. Thank you Warm regards from Switzerland The Chedi Team
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123
"Slightly hidden access directly across train station. No need to go to the main entrance should you cam by train."
"Rooms on the third floor"
"I don't think you can go wrong with any choice of room there ... :)"
"Almost any room has a "good view" ... however, the rooms facing the "Urserntal" are really the best ..."
"It won't matter, they are all amazing. If you can afford the suite, then definitely choose that."
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PRICE RANGE
$573 - $2,481 (Based on Average Rates for a Standard Room)
LOCATION
SwitzerlandSwiss AlpsCanton of UriAndermatt
NUMBER OF ROOMS
123
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