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Orsett Hall

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Orsett Hall
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455 Reviews from our TripAdvisor Community

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Showing 453: English reviews
London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed February 14, 2016

I booked a spa & afternoon tea day for a birthday treat. Spa treatmens t were excellent. A relaxing tranquil environment with efficient staff. Next afternoon tea... We arrived at the Garden Restaurant to be told we were not booked in. Our booking was for the previous day, I had phoned to confirm the booking & was assured it was... More 

Helpful?
1 Thank taichi2011
Andrea I, Marketing Manager at Orsett Hall, responded to this review

Dear Reviewer Many thanks for taking the time to leave a review and for your constructive feedback which I have referred to our Management Team. We are reviewing our booking process for Spa Packages to avoid any confusion on bookings and I apologise for the confusion you experienced on your recent visit. Our Afternoon Tea menu does change every 3... More 

Mold, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed February 10, 2016

The hotel itself is really quite lovely, the grounds are beautiful, the rooms are great, spacious, clean, well equipped and I particularly like the toiletries in the bathrooms, they smell great and very unisex and they are wall mounted dispensers which I really like - it's such a waste having the tiny plastic bottles and individually wrapped soap (and a... More 

Helpful?
1 Thank YHD2007
Andrea I, Marketing Manager at Orsett Hall, responded to this review

Dear Reviewer Many thanks for your comments which we have taken on board and referred to our Management Team. We are taking action to improve the WiFi which we hope will improve the level of service to guests. Best wishes Andrea Ince Marketing Manager More 

London, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed February 10, 2016

Our daughter got married at Orsett Hall on the 29th January 2016. The whole experience was truly wonderful from the first visit to the day itself. The wedding coordinators were really helpful and knowledgeable and made everything less stressful. The day itself went without a hitch due to the staff, from the booking in of our guests through to the... More 

Helpful?
Thank stevelovescuba
Andrea I, Marketing Manager at Orsett Hall, responded to this review

Dear Reviewer Many thanks for taking the time to leave a review and for your kind comments, which I will pass onto the relevant staff. We are pleased that we helped to make your Daughter's Wedding Day so special and we wish her many future years of happiness. Please come back and see us again very soon. Best wishes Andrea... More 

1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed February 10, 2016

This hotel fits nicely with the RIP OFF culture that seems to be developing in the UK. Hidden charges on the menu! Hidden charges at check out and a general Couldn't care less attitude towards guests! That said, when I did check out (early morning) the two guys on reception were comedy genius. Did not have a clue.... The chuckle... More 

Helpful?
5 Thank Anthony L
Andrea I, Marketing Manager at Orsett Hall, responded to this review

Dear Reviewer Many thanks for taking the time to leave a review as feedback is very important to us. I have noted your comments and passed them to our Management Team. All charges made at Orsett Hall are clearly placed on literature, menus and emails to guests and should also be explained to guests at check-in/check-out. If on this occasion,... More 

Romford, United Kingdom
Level Contributor
121 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed February 9, 2016

We booked the New Years Eve Gala dinner, a black tie affair. We decided to stay to prevent driving home and booked 2 rooms and dinner in July of 2015. We were not advised of any other functions being held on that night at the time of booking. Upon arrival we were checked in and our room was on the... More 

Helpful?
2 Thank EssexPhotonut
Andrea I, Marketing Manager at Orsett Hall, responded to this review

Dear Reviewer Many thanks for taking the time to leave a review as feedback is very important to us. I understand that our General Manager Victoria Milbank did speak to you and offer you some compensation. She has asked me to assure you that we do in fact take all feedback very seriously and review our operational processes all the... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 9, 2016

There were quite a large group of us that went for afternoon tea here to celebrate an 80th birthday. The birthday girl was easy to identify by the badge she was wearing and the flowers and balloons at her place setting. In spite of this when the sandwiches etc were brought to us, none were placed within her reach. When... More 

Helpful?
2 Thank Corrinne D
Andrea I, Marketing Manager at Orsett Hall, responded to this review

Dear Reviewer Many thanks for taking the time to leave a review as feedback is very important to us. I have noted your comments and these have been passed to our Operations Team for review. I am sorry that you were disappointed with your visit on this occasion as we do receive many letters, reviews and emails from very satisfied... More 

Essex, UK
Level Contributor
77 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
2 of 5 stars Reviewed February 5, 2016 via mobile

Attended a wedding here recently ~ after reading the website, expected more. The ceremony was held in the chapel. The chapel building is fine but it's decorated and adjourned with plastic flowers, no expense spared! After the ceremony onto the bar ~ had a drink while we waited and waited for the wedding breakfast ~ hardly any seating so we... More 

Helpful?
3 Thank Eastwick58Essex
Andrea I, Marketing Manager at Orsett Hall, responded to this review

Dear Reviewer Many thanks for taking the time to leave a review as feedback is very important to us good and bad. As you say at the end of your review, the Bride and Groom and family members were happy with Orsett Hall as are many of our visitors. Our decor may not have been to your taste but I... More 

South East England, United Kingdom
Level Contributor
58 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed February 4, 2016 via mobile

I attended a co-workers dinner & dance on the 23rd of January and boy we were all impressed with the service & food 👌! I chose the potato & leek soup to start followed by the beef for main (I originally wanted the turkey but was informed by the lovely waitress that I wouldn't get a Yorkshire Pudding with it... More 

Helpful?
Thank Billy H
Andrea I, Marketing Manager at Orsett Hall, responded to this review

Dear Reviewer Many thanks for taking the time to leave a review and for your kind comments which I will pass onto the relevant teams. I am pleased that you enjoyed your party - please come back and see us again soon. Best wishes Andrea Ince Marketing Manager More 

Bishops Stortford, United Kingdom
Level Contributor
245 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed January 31, 2016 via mobile

I stayed here for a function recently and found a real mixed bag. The room I had was first class. Clean, well presented and with all of the home comforts/amenities you can wish for. However, the main areas are very bland in layout and decor which is such a shame. The property sits on a fair bit of land and... More 

Helpful?
Thank Chris C
Andrea I, Marketing Manager at Orsett Hall, responded to this review

Dear Reviewer Many thanks for taking the time to leave a review - I am pleased that you enjoyed your recent stay. We are presently adding a brand new Spa which will include 6 treatment rooms, a steam room, a sauna, a jacuzzi and a spa pool as well as a new lounge/cafe area and 17 further bedrooms, which will... More 

Grays Thurrock, United Kingdom
1 review
5 of 5 stars Reviewed January 30, 2016

Just spent the evening at Orsett hall and had a wonderful time from start to finish. The friendly greeting given by reception staff as we walked in was continued by their staff all evening,they could not of been more helpful.The function room was beautifully laid out and the food was first class.Top marks to the chef for the fantastic duck... More 

Helpful?
Thank michellehI6430UG
Andrea I, Marketing Manager at Orsett Hall, responded to this review

Dear Reviewer Many thanks for taking the time to leave a review and for your kind comments which I will pass onto the relevant staff. I am pleased that you had a great evening and we hope to see you again very soon. Best wishes Andrea Ince Marketing Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
The Garden Brasserie
The Garden Brasserie
Cuisines: British
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Situated in the beautiful Essex countryside within easy access of the M25 and only 40 minutes from Central London, Orsett Hall is a stunning 4 star Hotel set in 12 acres of landscaped gardens with 56 luxurious bedrooms, 5 bridal suites, chapel, elegant function rooms, on site hair salon, state-of-the-art boutique Kukana spa and a gym. The Hotel has all the advantages and facilities of a new, purpose built hotel and friendly, polite staff to cater to our customer's every need, The Garden Brasserie at Orsett Hall is open to both residents and non-residents to enjoy British cuisine in a warm, relaxed and friendly atmosphere. Café Sartoria at Orsett Hall offers relaxed dining whether you are looking for breakfast, coffee and cake with friends, a lunchtime bite or an evening meal or snack. Orsett Hall is conveniently situated within a short drive of the new London Gateway, Tilbury Cruise Terminal and Intu Lakeside Shopping Centre in Thurrock. ... more   less 

Additional Information about Orsett Hall

Address: Orsett Hall Prince Charles Avenue, Orsett RM16 3HS, England
Location: United Kingdom > England > Essex > Orsett
Price Range: $115 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Orsett Hall 4*
Number of rooms: 56
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Also Known As:
Orsett Hall Hotel Orsett
Orsett Hall Essex
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