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The receptionist was very unfriendly and arrogant at first. No possibility to park our 9 bikes for 15 min outside the hotel. We should pay 3 euro for one bike to park in the garage and we couldn´t use the garage after 6pm.
Thank Ywa D
Response from Hotel H, Manager at Hotel HollResponded September 9, 2017
We are unfriendly? You wanted a paid service for free, the save garage. Anyone who wants to park safe, must pay for Safety, all bikers make this, only cyclists think they can have everything for free. 3 EUR per bike was too much invested? Ridiculous....More
The rooms are very clean. The breakfast is a nice spread. The staff at this hotel is very nice, but not very accommodating. I asked to be moved to a back room due to the traffic noise, but was not given a reason as to...More
The good thing about this hotel is it's location, just a short walk from the city centre. They advertise with free parking, but we had to pay 10€. The room was clean and OK, the bathroom was very small.
The breakfast was unimpressing, poor selection...More
Response from OS1213, Manager at Hotel HollResponded April 10, 2018
Thank you for your review, we would be very happy to welcome you back to us.
You can save 10% if you book via email or personal contact.
Parking is not free, we are sorry that you misunderstood this.
We met in Cochem for a family reunion. We picked the "Pfingst" weekend, which of course made hotels a little more expensive and a bit harder to book.
I would have liked to give this family run business a higher rating, however there were a...More
This is a very out dated Hotel with no lift, hit & miss WiFi, uncomfortable beds, noisey room, & anything but free parking.
We had room 13 & was this an terribly noisey room. Garbage pickup during the night echoed so loud in the room...More
Response from Hotel H, Manager at Hotel HollResponded October 7, 2016
So ein SCHWACHSINN, wir schreiben nirgendwo dass wir einen Aufzug haben: LESEN HILFT DABEI, wir sind ein Stadt-Hotel und kein...More