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Ringhotel Giffels Goldener Anker

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92 Reviews from our TripAdvisor Community

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Showing 13: English reviews
Beringen, Belgium
Reviewed October 31, 2016 via mobile

Good located hotel with nice facilities. This could be a 4 star hotel but certainly isn't. It's a understaffed hotel with some(not all) unfriendly waiters and everything looks very used. It seems like it is run on the least money possible to get as much profit as possible. There were stains on the sheets of the table at the restaurant...

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Helpful?
Thank WintersFL
NFreund, Leiter Öffentlichkeitsarbeit at Ringhotel Giffels Goldener Anker, responded to this review

Dear WintersFl, thanks for your stay with us. We are very sorry you did not like our Hotel. We really do our best to habe satisfied customers and our staff is very friendly. Last week we had a lot of them to stay at home because of sickness. We are only humans - please forgive us! Best regards Your Anker-Team

Ilkley, United Kingdom
Reviewed October 5, 2016

our first visit in 2011 we sent back cold food and they "reheated" it. We always give a second chance everyone can have a bad day. This year however was not the food but uninvited things in our bathroom. Cockroaches. One was swimming around in the toilet bowl. we showed that one the quick way out and two others were...

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Helpful?
Thank John D
NFreund, Leiter Öffentlichkeitsarbeit at Ringhotel Giffels Goldener Anker, responded to this review

Dear John D, we thank you very much for giving us a second Chance aftre your bad experience and are therefore very sad we failed again. Please believe us, the cockroaches have nothing to do with our cleanliness or poor hygiene. In some parts of the year, all Hotels - and I really mean all hotels, even the most luxurious...

Edmond, OK
Reviewed July 20, 2016

We stayed there for 2 nights with a group of student musicians from Oklahoma. It's an older style hotel that is basically well maintained and can give you that feel of hospitality in Germany from years ago. It's not the cookie cutter American hotel that you see all over Europe. They take you to your room as they all are...

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Helpful?
Thank rhowell92
NFreund, Leiter Öffentlichkeitsarbeit at Ringhotel Giffels Goldener Anker, responded to this review

Dear rhowell92, thank you very much for your comment here on tripadvisor. We are happy you had a nice stay in our hotel. It is good to hear you got a feeling of the German hospitality. We hope to see you again. Best regards Your Anker-Team

Portsmouth, England, United Kingdom
Reviewed April 20, 2016

Booked this through Booking.com and really pleased.Needed particular requirements and had nice email responses direct from the hotel in advance. Lovely room, individual but spacious and well furnished. Staff really friendly and efficient. Had booked breakfast for 6 days as well. Huge choice, beautifully presented and kept well stocked even during the latter stages of service. Would definitely book here...

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Helpful?
Thank musicmanhampshire
NFreund, Leiter Öffentlichkeitsarbeit at Ringhotel Giffels Goldener Anker, responded to this review

Dear musicmanhampshire, thank you very much for your visit in our Hotel. We are glad you had a nice and pleasant stay and plan to book again. We appreciate your comment here on tripadvisor very much. We hope to welcome you in our Hotel soon. Best regards Your Anker-Team

Antwerp, Belgium
Reviewed December 30, 2014

The hotel is very clean and nicely decorated. It was the Christmas period and everything was perfectly decorated in the Christmas spirit. The buffet (morning and evening) was impeccable, and was constantly filled up. The tables were nicely set, with all the details such as a candle, flower, etc. Also the service was very friendly and good. The wellness area...

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Helpful?
Thank wendy P
NFreund, Leiter Öffentlichkeitsarbeit at Ringhotel Giffels Goldener Anker, responded to this review

Dear WendyP, thank you very much for your comment here on tripadvisor. We are glad you had a nice stay in our hotel. We always make big efforts to welcome our guests on Christmas and let them feel the special Christmas spirit. We are glad you felt it! We are happy you liked our food and our friendly staff. We...

St. Andrews, United Kingdom
Reviewed June 9, 2014

I booked this hotel last minute for my daughter and her friend who have been travelling around Europe. They needed some luxury after spending several weeks travelling. Some place to recharge before continuing on their adventure. This was a perfect choice. My daughter and her friend loved the spa. The owner was friendly and extremely helpful - she even organised...

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1Thank Elaine3355319
NFreund, Leiter Öffentlichkeitsarbeit at Ringhotel Giffels Goldener Anker, responded to this review

Dear Elaine, we thank you very much for choosing our hotel. We are very glad your daughter and her fried had a good time in our hotel. We always try to care about our guests especially if they are foreigners who need some help, since we want to make every guest happy. Thank you very much for writing this comment...

Miami, Florida
Reviewed March 26, 2014

My name is Gerardo Larrea French and I do travel a lot as part of my job since I am in the Restaurant Industry. I also travel a lot for pleasure and I can honestly say that I have never been in a worse hotel than this one. This hotel is sold as a **** Four Star Hotel and I...

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Helpful?
1Thank JERRY1985
NFreund, Leiter Öffentlichkeitsarbeit at Ringhotel Giffels Goldener Anker, responded to this review

Dear Mr. Gerardo Larrea French, thank you very much for staying in our hotel. We regret you did not like our hotel. Firstly, we have to say that we are a family run hotel and not a chain hotel like the Hyatt Hotels. A lot of things are totally different in these two hotel worlds. We are not standardized but...

Zonhoven, Belgium
Reviewed November 2, 2013

Very good location, Many things so see and to visit in the area. We took the little train for a city trip and went to Bonn by car. The kids loved the swimming pool. The were also showers with special effect and special effect sin the pool as well. Excellent german food!

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Thank wwerckx
NFreund, Leiter Öffentlichkeitsarbeit at Ringhotel Giffels Goldener Anker, responded to this review

Dear Sterretje, thank you very much for your response. We are very glad you had a nice trip to our hotel and liked our beautiful region. It is also very good to hear you liked our food. Perhaps we may welcome you again in our hotel. Have a good time! The Anker-Team

Bad Neuenahr-ahrweiler
Reviewed October 14, 2013

The whole staff was very friendly and made a good Job. Breakfast and meals were delicious. The room was a little bit "old-fashioned" but "cosy". As a smoker, I liked the Palmengarten best - least nothing, perhaps the fact, that we had kind of a "glass-wall" over the door, where the floorlight was to be seen whole night through -...

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Thank Hans-werner M
NFreund, Director of Sales at Ringhotel Giffels Goldener Anker, responded to this review

Dear Hans-Werner, thank you very much for your response. We are very glad you had a nice stay and liked our staff as well as our meals. We are indeed not a modern and designed, but very traditional hotel with many individually furnished rooms. Some of them have glass-walls, but there are nearly always alternative rooms available. Since we still...

Anniston, Alabama
Reviewed May 10, 2013

On a tour last summer, my wife and I dropped anchor at this charming little hotel in Southwest Germany, on the recommendation of friends, and it proved to be a great weekend getaway for us. Bad Neuenahr is an old spa town on the Ahr River, with many exclusive shops clustering around the major hotel. The "Golden Anchor" is on...

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1Thank tbonejim
NFreund, Director of Sales at Ringhotel Giffels Goldener Anker, responded to this review

Dear Tbonejim, we would like to thank you very much for choosing our hotel and writing your recommendation. We are very glad you had a nice stay and liked Bad Neuenahr in Southwest Germany. Our house is in the middle of the "Kurzone", very near by the city center with many shops and restaurants. The friendliness of our staff is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Smoking rooms available
  • Accessible rooms
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Conference Facilities
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The ringhotel Giffels Goldener Anker is located in the Ahr-Valley, a great German red wine area, at the edge of the Eifel. The hotel is in the middle of the "Kurzone" in Bad Neuenaher-Ahrweiler, where you find the big SPA with thermal sources, the park and the casino. The city center with a lot of cafes and shops is in walking distance (5 minutes).Our hotel offers 4 star standard and has 82 individually furnished and located rooms. It is a very traditional hotel, familiy onwned since 1869, with a lot of annexes to the original building. It has a restaurant, a bar, a wine-tasting-room, a summer-terrace as well as great spa and wellness-center with indoor-pool, whirlpool, sauna, steambath, and many other attractions. The beauty farm which is directly connected to the hotel and its wellness-area offers a wide variety of different applications and massages. ... more   less 

Additional Information about Ringhotel Giffels Goldener Anker

Address: Mittelstr. 14, 53474 Bad Neuenahr-Ahrweiler, Rhineland-Palatinate, Germany
Location: Germany > Rhineland-Palatinate > Bad Neuenahr-Ahrweiler
Price Range: $124 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ringhotel Giffels Goldener Anker 4*
Number of rooms: 82
Reservation Options:
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Also Known As:
Ringhotel Giffels Goldener Anker Germany/Bad Neuenahr-Ahrweiler
Hotel Style:
#6 Luxury Hotel in Bad Neuenahr-Ahrweiler
#9 Spa Hotel in Bad Neuenahr-Ahrweiler
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Questions & Answers

Questions? Get answers from Ringhotel Giffels Goldener Anker staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“My name is Gerardo Larrea French and I do travel a lot as part of my job since I am in the Restaurant Industry. I also travel a lot for pleasure and I can honestly say that I have never been in a worse hotel than this one. This hotel is sold as a **** Four Star Hotel and I would not give them one star, I have worked many years in the Hotel Industry including Hyatt Hotels. The rooms are extremely dirty, the bathroom is microscopic and the cost$$$ vs. value is not there. The General Manager and the Front Desk Manager are extremely rude towards Americans and Latin people and very unhelpful. The only nice people were the restaurant staff. The internet is a disaster the lights in the rooms would go out because of electrical problems. The sheets and pillows were dirty. The food was not good at all with the exception of the breakfast which is very good. Needless to say I do not recommend this hotel to anyone. Gerardo Larrea French”
 of 5 bubbles JERRY1985, Mar 26, 2014 | Read review
“No chance to select good room.”
 of 5 bubbles J0zefL, Mar 10, 2012 | Read review
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