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246 Reviews from our TripAdvisor Community

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Showing 36: English reviews
Hamburg, Germany
Reviewed August 16, 2016 via mobile

It was a present so I shouldn't judge. But I need to - it was a great time we had at this hotel. We booked a wellness evening on top of 1 night for a special occasion and were very well surprised how relaxing it all was. The breakfast in bed surprise was arranged with friendly staff and the breakfast...

Thank A. S
San Antonio, Texas
Reviewed August 10, 2016

We stayed two (2) nights at the Marchen Hotel. What a great place. The hotel was built in the 1600's and is small and quaint. Limited rooms of substantial size. We stayed on the top floor. Be advised no elevator. The staff will assist with luggage. Our room was large and had both seperate walk in shower and large jacuzzi...

2Thank TerryGranade
Reviewed May 18, 2016

We visited Bernkastel for a long weekend in May 2016 and stayed at the hotel, in the Ashenputel (Cinderella) suite. The Marchenhotel building is a very old property and it is clear that significant effort has been put in to create interesting rooms. I would say that the ensuite to our room was functional rather than luxurious and because it...

Thank ncm1965
Brisbane, Australia
Reviewed January 9, 2016

We love it! My husband and I arrived for one night only the weekend before Christmas. We are leading busy lives in Australia and being able to drop the little one of at the grand parents in germany was a treat in itself. Arriving at the hotel you immediately feel relaxed. We had the most amazing room ( Schmetterling) with...

Thank DannyandKim
Reims, France
Reviewed December 15, 2015

We wanted to visit a typical German Christmas market, and Bernkastel-Kues was our choice for this year. Märchenhotel is in the center of this little town, three minutes walk from the Christmas market. The rooms are very romantic, each of it in the theme of a fairy tail. Our room was Cinderella, spacious, romantic, typical German and very comfortable. The...

Thank Katarzyna_11
Reviewed September 6, 2015

sorry for the tardy review but wanted to comment on this hotel. This was our 3rd stay at this property over the last 4 years. My wife and I stayed this time in the Snow White room. The room did not have A/C so had to open the windows to survive the hot nights and was a little noisy because...

Thank Steve-JL.a.
Reviewed September 28, 2014

We had a quick lunch at Märchenhotel before going to a wine tasting at Markus Molitor. Had flamkuchen, which was good and the pancakes. The wine we ordered was sold out, but had another good White wine. The restaurant has a relatively small wine Card. We were serviced by Patrizio who did his very best.

1Thank Olla2566
weinstube, Inhaber at Marchenhotel, responded to this review

Dear guest, thank you for your comments following your recent lunch at our restaurant. It is wonderful to read that you enjoyed our fine food and our services - especially the service of Patrizio. I will inform him about your positive, of course, and I am happy he was able to make your lunch a more comfortable one. I am...

Philadelphia, Pennsylvania
Reviewed September 23, 2014

We stayed for two nights in the Snow-Queen Room which was roomy and comfortable. The decor is distinctive but not extreme. The family has been in the restaurant/Hotel business at this site for around 10 generations and it shows. Very attentive. We had a package with an evening meal, very well done with a waiter who spoke perfect English, good...

Thank Edward e
weinstube, Inhaber at Marchenhotel, responded to this review

Dear Edward, thank you for taking the time to public your experience here on TripAdvisor. Our utmost aim is to offer an extraordinary stay with exceptional services and culinary delights to our guests.This is our most important matter of concern and what our whole team is working for every day. Therefore, it is a great pleasure for me to read...

London, United Kingdom
Reviewed August 25, 2014

A great little hotel, which delivers a rare homely charm. All of the staff were incredibly friendly and helpful, and it was a joy to be in a hotel where so many people cared. First class. We stayed in the 'snow queen' room, which had very comfortable beds a nice bathroom and a comfortable seating area. I wasn't quite convinced...

Thank mark121
weinstube, Inhaber at Marchenhotel, responded to this review

Dear Mark, thank you for your comments following your recent stay at the Märchenhotel. Feedback from our guests is the best way to improve our performance constantly and to increase customer satisfaction. Therefore I appreciate your honest review, the positive and the critical aspects, very much. It is a great pleasure to read that you enjoyed the time with us...

Brussels, Belgium
Reviewed July 13, 2014

We arrived at Märchenhotel on May 19, for a 3-day stay. This is a historical house in the center of Bernkastel city, on the Mosel river borders. At first, you have to remember that you may not drive through the city with your car, but Märchenhotel can supply you with a designated park space quite near, for a few Euros...

Thank PINK48_11
weinstube, Inhaber at Marchenhotel, responded to this review

Dear guest, I appreciate your kind comments very much. Thank you for taking the time to rate our hotel on TripAdvisor. I am delighted to hear that you liked the historic atmosphere of our little city and that the room "Dreams of the Night" met your expectations. We pride ourselves on our fine food and helpful service. It is always...

Questions? Get answers from hotel staff and past guests. Ask a question

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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
Official Description (provided by the hotel)
Marchenhotel and Restaurant anno 1640 - Bernkastel-Kues, Mosel So, you'd like to spend more time with your loved-one, shortly forget your day-to-day life and stress? How about a trip to cozy Bernkastel-Kues? This romatic city on the Moselle river is perfect for a romatic get-away!Nestled between unending vineyards you can find the historic city-center of Bernkastel-Kues. With its winding roads, small shops and beautiful wood-timbered houses, this is a perfect opportunity for extensive shopping. ... more   less 

Additional Information about Marchenhotel

Address: Kallenfelsstr. 25 - 27, 54470 Bernkastel-Kues, Rhineland-Palatinate, Germany
Location: Germany > Rhineland-Palatinate > Bernkastel-Kues
Price Range: $111 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marchenhotel 4*
Number of rooms: 16
Reservation Options:
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Hotel Style:
#2 Luxury Hotel in Bernkastel-Kues
#3 Romantic Hotel in Bernkastel-Kues
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Questions & Answers

Questions? Get answers from Marchenhotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ask for the quieter side”
 of 5 bubbles Steve-JL.a., Sep 6, 2015 | Read review
“The Snow Queen Room worked well. View the hotel's own website for the individual rooms.”
 of 5 bubbles Edwarde518, Sep 23, 2014 | Read review
“Do not hesitate to visit their Internet page, it is very useful to make your choice.”
  • Bernkastel view from the hill
  • Bernkastel view from the wineyards
 of 5 bubbles PINK48_11, Jul 13, 2014 | Read review
“Go to the hotel website and look at pictures of each room before you pick.”
 of 5 bubbles RussellH905, Apr 14, 2014 | Read review
“If turning up on spec make sure you see the room first. If not ask for the largest room they have”
 of 5 bubbles Worldtraveller0908, Sep 3, 2013 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question