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Rooms and breakfast as quite average. One of the problems is the lack of sufficient parking space, hotel parking was full and even the neighboring streets were blocked entirely by hotel guests. Furthermore, the wireless is useless: All devices constantly loose the IP address and...More
Staff are extremely nice, rooms are clean, but to offer a meal while sitting on the bar chairs...could offer the tables in the breakfast area, just saying.
Breakfast should get more attention, since it would take a bit too long to replace some items.
The Best Western Troisdorf is conveniently located South of the Cologne/Bonn Airport. Overall it is a disappointment though.
What we liked
- Convenient bed but rather on the small side
- Large rooms
- Free WiFi
- Modern shower with nice water pressure
Response from Sandra Z, Geschäftsführer at Best Western Hotel Cologne Airport TroisdorfResponded September 5, 2017
Dear teaki78089, First of all we would like to thank you for your stay and for your detailed feedback. I am really very sorry to learn that you experienced the mentioned inconveniences during your recent stay. Please accept my sincere apologies. I will talk to...More
We came to the hotel to celebrate the birthday. We chose the hotel just because it had (according to the websites) a restaurant and that there is a consideration of exercise constraint. In hotel we feeling that everything is just big "robberry" and the level...More
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Response from Sandra Z, Manager at Best Western Hotel Cologne Airport TroisdorfResponded August 16, 2017
Thank you very much for your stay and your detailed review. We do apologize that our services have not met your expectations. We would be pleased if you would give us the oppotunity to welcoming you again in the near future. We are...More
Yesterday we wiped in the hotel to stay. We got a room with a dirty ceiling like water stains but we are tiredness and we did not change the room.
In this morning around 10:30 o'clock we wanted to eat breakfast and we wait 15...More
Response from Sandra Z, Manager at Best Western Hotel Cologne Airport TroisdorfResponded July 7, 2017
I am really very, very sorry for the incidents during your recent stay with us. This is absolutely inacceptable and we do kindly ask you to accept my sincere apologies. This will for sure never happen again, as we took all necessary steps...More
$70 - $183 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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