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Yesterday we wiped in the hotel to stay. We got a room with a dirty ceiling like water stains but we are tiredness and we did not change the room.
In this morning around 10:30 o'clock we wanted to eat breakfast and we wait 15...More
Response from Sandra Z, Manager at Best Western Hotel Cologne Airport TroisdorfResponded 2 weeks ago
I am really very, very sorry for the incidents during your recent stay with us. This is absolutely inacceptable and we do kindly ask you to accept my sincere apologies. This will for sure never happen again, as we took all necessary steps...More
I Have been in this hotel for 1 night.
The position is good respect the Cologne airport.
the hotel is a normal one but with some small problems .:
- there was only 1 small Towel (No washer towel)
- in the breakfast area there...More
1 Thank Gianluigi B
Response from Sandra Z, Manager at Best Western Hotel Cologne Airport TroisdorfResponded 3 weeks ago
Dear Gianluigi, First of all we would like to thank you for your stay, but also for the detailed feedback, which helps us to improve our services. We are very sorry for the inconveniences you experienced during your recent stay and kindly ask you to...More
I can't complain too much as if you're looking to stay at a hotel right by the airport, it's only a 10 minute drive there. However if you're looking to get to the city it's a few hops on transit and about a 45 minute...More
Response from Sandra Z, Manager at Best Western Hotel Cologne Airport TroisdorfResponded May 23, 2017
Thank you for the very detailed review. We are glad to learn that our services met your expectations. We would be more than happy to welcoming you soon again in Troisdorf. In the meantime we send you our best wishes, Bettina Alberts and...More
Nothing special to say. Standard hotel. The room is ok except that the bed blanket was pretty small and the shower towells also.
The breakfast was also ok. The location is convenient near a busy road.
Its a hotel to stay in a business trip...More
Thank Rui B
Response from Sandra Z, Manager at Best Western Hotel Cologne Airport TroisdorfResponded April 18, 2017
Thank you very much for your stay and the feedback. We are very sorry that not all our services were to your full satisfaction. Should you travel to Troisdorf again in the near fututre, we would be pleased to welcoming you again. In...More
Great comfortable hotel convenient for Cologne-Bonn airport and surrounding cities such as Düsseldorf
Friendly staff and very clean hotel, may have just had a refurbishment. Beds are uber comfortable
Wifi is free on in lobby and rooms
I would happily use again.More
Thank Sean O
Response from Sandra Z, Manager at Best Western Hotel Cologne Airport TroisdorfResponded March 27, 2017
Dear Sean O,
Thank you for choosing our Hotel for your recent stay. We are very glad to hear that we fully met your expectations!
Visit us again if you travel to this area in the near future. We look forward to welcoming you soon...More
$61 - $154 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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