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Hotel Bergstrom

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Hotel Bergstrom
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377 Reviews from our TripAdvisor Community

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Showing 72: English reviews
Heidelberg, Germany
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for a night en route to another destination. Very nice professional ('corporate') hotel with very good service. Beautifully located on the waterfront. Rooms appointed to a very high standard and immaculate. Excellent breakfast but catering to a lot of guests it was all a bit too hectic for my liking. Rather amusing/tacky was the 'history' of the hotel,... More 

Helpful?
Thank gnasher72
1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

I am currently staying in the hotel and went for luner muhle restaurant for dinner .... I asked one of the staff if it is open in English and he replied in German ... So of course I ask him politely if he speaks English , he in turn asks his fellow staff member that does he speak English ...... More 

Helpful?
Thank Niki_W25
HoteldirektorBS, Manager at Hotel Bergstrom, responded to this review

Dear Niki_W25 first of all we would very much like to thank you for sharing your experience with us. For the inconveniences due to either lack of willingness or ability in our restaurant Lüner Mühle we want to apologize honestly. The experiences you made are not representative for our standards and we thank you for showing up so detailed, so... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 22, 2016

When you sleep, you feel like beaging in Heaven. Very clean and confortable rooms. In the morning enourmous options for breakfeast with extremely nice stuff. Hotel makes you feel the athmosphere with nice combination of old and new. in the evening live piano music makes it easier to relax.

Helpful?
Thank Sebastijan K
1 review
4 of 5 stars Reviewed August 22, 2016

Room clean and luxurious, great continental breakfasts, bar service a little slow for the British guest. Gym very small with no A/C, however the gym available at the Hotel Altes Kaufhaus has better facilities and is a 2 minute walk away

Helpful?
Thank Simon G
Level Contributor
128 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed August 17, 2016 via mobile

Great service and friendly checkin greeted us at the hotel. Free parking also. Wonderful rooms, large and spacious, with excellent views of the river and church and village. Lovely to stroll around, nice shops and restaurants nearby. Lovely.

Helpful?
Thank Todd S
Gothenburg, Sweden
Level Contributor
51 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed August 3, 2016

We stayed in a Junior Suite and it was very nice. Rock hard bed though so you have to like that. Easy to park, great location, service was ok and the breakfast was good. Nice bar with the possibility to sit both outside and in a library with a fireplace.

Helpful?
Thank Jocke F
Zeeland, Michigan
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 26, 2016

This was a beautiful hotel. It is made up of multiple buildings and they are all well maintained. The outside dining is complemented by a glass roof to keep any tree droppings off the tables, yet it is open for breezes and sounds... a nice set up. The breakfast was typical European and very well stocked in variety and freshness.... More 

Helpful?
Thank Beezhjack
Chicago, Illinois
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 23, 2016

Picturesque town of Luneburg just steps from this very nice hotel. Hotel is situated on the banks of a river and riverside dining with 5 different restaurants with variety of dining options just around the corner. Staff at hotel were very attentive and friendly.

Helpful?
Thank Brid77
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 26, 2016 via mobile

We stayed in this hotel during the Easter weekend. The hotel has a sauna area with lockers, which hotel guests can use free if charge! The rooms are nice and cosy and clean, staff is very friendly and helpful. Unfortunately the restaurant was very busy in the mornings during breakfast, so we had to manouvre our way around the buffet.

Helpful?
1 Thank Judith S
Newbridge England
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed March 24, 2016

We stayed here for one night, using the hotel as a stopover. Although the greeting on arrival was good and the room was reasonably comfortable, we had issues with service in the restaurant and the bar and car parking. After a long drive, we headed for the restaurant in the evening to have dinner. It clearly had staffing problems with... More 

Helpful?
Thank Francis47
HoteldirektorBS, Manager at Hotel Bergstrom, responded to this review

Dear Francis47, first of all we would very much like to thank you for sharing your experience with us. It makes us happy to hear, that you received a warm welcome and enjoyed your room. For the onward following inconveniences in our restaurant and bar we want to apologize honestly. The experiences you made are not representative for our standards... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Our historical and lovingly renovated hotel buildings form a unique waterfront setting in the heart of the medieval town of Lüneburg. The comfortable guest rooms, junior suites and suites of our 4-star-superior property are integrated in medieval water mills, water towers and warehouses all located on the historical harbour front of the 1000-year-old hanseatic city. The hotel complex, consisting of 7 buildings with 2 restaurants, piano bar, wine shop, beer garden, waterfront deck, indoor pool, sauna, solarium and fitness, offers breathing space, diversity and relaxation for all seasons. ... more   less 

Additional Information about Hotel Bergstrom

Address: Bei Der Luner Muhle, 21335, Luneburg, Lower Saxony, Germany (Formerly Hotel Luneburg)
Location: Germany > Lower Saxony > Luneburg
Price Range: $187 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Bergstrom 3.5*
Number of rooms: 125
Reservation Options:
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Also Known As:
Bergstrom Hotel lüneburg
Hotel Style:
#1 Business Hotel in Luneburg
#2 Romantic Hotel in Luneburg
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