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Kempinski Hotel Frankfurt Gravenbruch

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Traveler (605)
Room & Suite (508)
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Overview
  • Excellent61%
  • Very good22%
  • Average11%
  • Poor3%
  • Terrible3%
Travelers talk about
“sra bua”(5 reviews)
“spa area”(5 reviews)
“small lake”(5 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Heated pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from Kempinski Hotel Frankfurt Gravenbruch
Offers & Announcements: €169 (EUR)
Hotel deals
Offers from Kempinski Hotel Frankfurt Gravenbruch
Offers & Announcements: €169 (EUR)
Hotel deals
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Reviews (522)
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102
50
22
6
3
Show reviews that mention
All reviewssra buaspa areasmall lakemain restaurantbeautiful hoteloutdoor poolgreat showerconference facilitieshotel premisesunderfloor heatingquiet areaconference roomricelarge hotellebanese restaurantdouble sinksbig smile
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1 - 5 of 183 reviews
Reviewed 3 days ago

The room was good, really spacious. It was located on the ground floor. The only "issue" was, that it was far away from the entrance and the spa. The outdoor area was really nice, as well as the spa. Staff was really friendly.More

Thank SabelaGO
Response from KempinskiFRA, Manager at Kempinski Hotel Frankfurt GravenbruchResponded 2 days ago

Dear guest, many thanks for reviewing your recent stay. We are very happy to read that we could convince you of our spa area and the team. For your next stay we recommend our Deluxe or Grand Deluxe rooms which are located closer the lobby...More

Reviewed 4 days ago via mobile

Our late flight home was cancelled and Lufthansa sent us to this hotel for the night. We got there around 9.30 pm and had to wait forever to check in. Then we had to rush to dinner as they had to close the buffet at...More

Thank Kjersti S
Response from KempinskiFRA, Manager at Kempinski Hotel Frankfurt GravenbruchResponded 3 days ago

Dear Kjersti, many thanks for sharing your thoughts. We hope you had a safe trip back home. We are very sorry to read that you did not enjoy your unplanned stay with us. Our buffet is served until 22:00 at our restaurant. For guest who...More

Reviewed 5 days ago

This five star hotel is located about 8 miles outside Franbkfurt centre near the small village of Gravenbruch and aout three miles fron Neu Isenburg. There is little in the predominately high rise apartment village but a good range of services and a large shopping...More

Thank James F
Response from KempinskiFRA, Manager at Kempinski Hotel Frankfurt GravenbruchResponded 4 days ago

Dear James, in the name of the entire team we would like to thank you for your lovely feedback and the invested time. It was really a pleasure reading your comments and we hope to welcome you again back soon here in Gravenbruch. Best wishes...More

Reviewed 3 weeks ago

I stay at this hotel every 6 months when I fly through Frankfurt. While it has always been comfortable, in the past there have been small glitches. While these were always addressed, they had occurred regularly enough for me to look elsewhere for lodging. I...More

Thank waiake1
Response from KempinskiFRA, Manager at Kempinski Hotel Frankfurt GravenbruchResponded 3 weeks ago

Dear guest, in the name of the entire team we would like to thank you for your feedback. We are very happy to read that you enjoyed your stay and that we could convince you of our service attitude. Please be sure that we will...More

Reviewed 4 weeks ago via mobile

The intention was to go to Frankfurt city but thank goodness we did this hotel close to the city. With stunning location benifits, nice staff, three restaurant inside, spa, pools and a fair share of sun this Kempinski is great. Unlike the Dubai hotel this...More

Thank TomWildenburg
Response from KempinskiFRA, Manager at Kempinski Hotel Frankfurt GravenbruchResponded 3 weeks ago

Dear Tom, thank you very much for your laudatory feedback and the kind words. We are all very happy to read that you fully enjoyed your stay. It would be our pleasure to welcome you again back soon. Best wishes Management Team

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Meeting Rooms
Shuttle Bus Service
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Airport Transportation
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
$133 - $367 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
$133 - $367 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveler (605)
Room & Suite (508)
Dining (97)
Pool & Beach (62)
Amenities (20)
Business Center & Event Rooms (10)
Family and Play Areas (1)
Questions & Answers
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BLo216
The Kempinski management responded to my review. This is my response to their questions. I appreciate their concern. History: My friend insisted we stay at the Kempinski when I told her we were visiting Frankfurt. She said the buffet with the fresh baked bread and the honey straight from the honeycomb were a MUST have. We went over budget to book the room but I did check the website and saw a picture of the bread and honey (it's not there now but maybe it was another Kempinski). When we checked in I should have asked which restaurant offered this feature. Instead I took a self guided tour of the entire hotel the following morning. After going down many hallways I met a hostess who said the food I described had been discontinued and to try the buffet at another restaurant in the hotel. Being disappointed, we left. Unfortunately the pictures won't download here but I didn't see a smoking lounge nor was I able to see any of the restaurants (which many of the pictures on the website are of) nor the conference room. Perhaps issuing a map of the premises upon check-in with amenities listed would help. We didn't know there were bikes available nor could we find the restrooms located in the lobby area. We feel this hotel may have had much more to offer and we are sorry we missed so much of it.
October 10, 2015|
AnswerShow all 2 answers
Response from KempinskiFRA | Property representative |
Dear guest, thank you very much for your reply. We are very sorry, that you did not find all of our restaurants and the smoker's lounge. During your upcoming stay our Lady in Red will be more than happy to show you around... More
0
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amir s
March 20, 2015|
Answer
Response from KempinskiFRA | Property representative |
Dear Amir, many thanks for your request. By taxi you will need approximately 15 minutes to reach the city centre. The costs are about 15 - 20 Euro / per way. The other possibility would be the public transportation... More
0
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Google Translation
HongKongPaulC
March 16, 2015|
AnswerShow all 2 answers
Response from KempinskiFRA | Property representative |
Dear guest, many thanks for your question. From the Airport and from the Central Main Station you can reach us via public transportation. Please have a look at our webpage. Under Overview > Hotel Location you will find... More
0
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Room Tips
"Rooms at the back have a lake view"
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"lake view is good"
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"The hotel is only 3 floors so there are rooms close to the elevator or you have to walk."
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"If possible ask for the room to be up front. It's a very long and large hotel."
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