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Mercure Hotel Frankfurt Airport Neu-Isenburg

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Mercure Hotel Frankfurt Airport Neu-Isenburg
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204 Reviews from our TripAdvisor Community

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Showing 108: English reviews
Reviewed 3 weeks ago via mobile

Nice clean rooms, friendly staff, it's really has everything that you need. The only downfall is that the hotel is slightly far from the centre of town. However, it's easy enough to get around with the public transport.

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Helpful?
Thank 661celestew
Manila
Reviewed 4 weeks ago

This hotel is okay. The room is smaller than most European hotels. The beds are comfortable, very clean, smells fresh. The hotel has a modern design. The breakfast buffet was included in our stay and it was good. Isenburg Zentrum Mall is just about 5 minute walk which has a REWE supermarket. I think only the heater is ON during...

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Thank Junix19
Reviewed November 1, 2016 via mobile

Stayed one night in mercure hotel Frankfurt Hotel,The hotel is not walking distance to the airport,we have to take a taxy to the airport. The room is very clean not to big bathroom is mercure standard they have extra blanket for us,Breakfast is standards,there are a big shopping mall nearby the Hotel,you can find a food and Supermarket (rewe) for...

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Helpful?
Thank kimstet
New Ash Green, United Kingdom
Reviewed October 10, 2016 via mobile

On arrival the staff were very pleasant and helpful I was checked in within just a few minutes. The room is very spacious and comfortable. To top it off the food in the Resteraunt is amazing. So tasty with generous portion size. If this hotel is near where you need to be then go for it.

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Helpful?
Thank pg003
mercure99, Manager at Mercure Hotel Frankfurt Airport Neu-Isenburg, responded to this review

Dear Guest, Thank you very much for your stay and for your positive comment ! I am very pleased that you enjoyed your stay here and will share your impressions with our team. This is an important motivation for us and helps us to further improve our service. We would be glad to have the opportunity to welcome you again....

Hamburg, Germany
Reviewed October 6, 2016

Friendly and fast reception, good breakfast, good water pressure in the shower. It's directly at a street junction, so with open windows it may be a little loud. But with closed windows quiet enough. Nearby is a shopping mall with a large range of shops, you you buy your nescessities and food there. Rooms on the smaller side, but more...

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Helpful?
Thank c0t0d0s0org
mercure99, Manager at Mercure Hotel Frankfurt Airport Neu-Isenburg, responded to this review

Thank you very much for your stay at the Mercure Hotel Frankfurt Airport Neu-Isenburg and for your comment. Nice to see that you enjoyed your stay here. We will share your impressions with our team as a motivation for the future and would be glad to have the opportunity to welcome you again. Kind regards, Mercure Hotel Frankfurt Airport Neu-Isenburg...

Thann, France
Reviewed October 4, 2016 via mobile

A one night stay. This hotel is ok. A bit too warm in the room, no air con as it turn to heater... So I had to open window all night to get more fresh air... Also single bed are to narrow for me. But overall good.

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Thank blondema36
Forest of Dean, United Kingdom
Reviewed September 28, 2016

The hotel was clean and spacious and the Staff in reception were curteous and efficient. The bed was extremely comfortable - a good sturdy mattress. As we only overnighted the only meal we ate was breakfast which buffet-style, consisted of scrambled eggs, sausage, various meats, cheese slices, many different breads / rolls, cereals, yoghurts.

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Helpful?
Thank Sandra N
mercure99, Manager at Mercure Hotel Frankfurt Airport Neu-Isenburg, responded to this review

Dear Guest, Thank you very much for your stay at the Mercure Hotel Frankfurt Airport Neu Isenburg and for your time to answer. We appreciate your comments and are very pleased to know that you enjoyed your stay with us. I will share your comments with our team, as an encouragement to all, as we strive to continuously improve the...

Ghent, Belgium
Reviewed September 26, 2016

I stayed here one night for business travel. The hotel is located on a junction with traffic lights in the Frankfurt area....I found the room rather small, but suitable for a short stay. The carpet could do with some TLC, as it was quite stained. I had dinner at the bar, my compliments to the bartender.

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Thank J0han1969
Manchester, United Kingdom
Reviewed September 16, 2016 via mobile

Stayed at the hotel for a week while attending a nearby training course. The room was clean and had all the mod cons you would expect from a Mecure. The restaurant / bar area is nice but there are some better restaurants within walking distance of you want to stretch your legs.

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Thank Barkis1
mercure99, Manager at Mercure Hotel Frankfurt Airport Neu-Isenburg, responded to this review

Dear Guest, Thank you very much for your stay at the Mercure Hotel Frankfurt Airport Neu Isenburg and for your comment. We are very pleased to know that you enjoyed your stay with us. I will share your comments with our team, as an encouragement to all, as we strive to continuously improve the quality of our services. Thank you...

Singapore
Reviewed August 15, 2016 via mobile

Basic hotel that provides the necessary amenities - coffe making facilities in room, shampoo and shower gel and fridge to give us a comfortable stay. The taxi fare from airport cost us 25euros. Breakfast was alright. Beds are comfortable and windows and rooms are sound proof. There's a huge mall Isenburg-Zentrum, 4 minutes walk away with super market and lots...

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Helpful?
Thank Aki_07
mercure99, Manager at Mercure Hotel Frankfurt Airport Neu-Isenburg, responded to this review

Thank you very much for your stay and for your comment. We are very pleased to see that you were satisfied with our service and with the hotel and surroundings. Thanks again and we look forward to welcoming you again in Neu-Isenburg / Germany. Sincerely, Manager and Team Mercure Hotel Frankfurt Airport Neu-Isenburg

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The modern 4 star Mercure Hotel Frankfurt Airport Neu Isenburg is close to Frankfurt am Main and only 9 km from the exhibition centre and Frankfurt Airport. Offering 143 well appointed rooms, the hotel benefits from excellent transport connections and direct access to the A3, A5 and A661. Enjoy regional and international cuisine in our Olive Tree restaurant and Mainhatten bar or out on the terrace. The hotel also features five conference rooms and a smoking room. ... more   less 

Additional Information about Mercure Hotel Frankfurt Airport Neu-Isenburg

Address: Frankfurter Str. 190, 63263 Neu-Isenburg, Hesse, Germany
Location: Germany > Hesse > Neu-Isenburg
Price Range: $76 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Frankfurt Airport Neu-Isenburg 4*
Number of rooms: 143
Reservation Options:
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Also Known As:
Mercure Neu Isenburg
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Hotel Frankfurt Airport Neu-Isenburg staff and other travelers.
3 questions
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Questions? Get answers from Mercure Hotel Frankfurt Airport Neu-Isenburg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“high floor can have less car noise”
 of 5 bubbles Junix19, 4 weeks ago | Read review
“make your advance reservation, because this place has very limited options for travelers. Prefer a room on the front side”
  • An evening view from the outside
  • An entrance view
 of 5 bubbles indian302, Apr 13, 2016 | Read review
“5th floor are perfekt.”
 of 5 bubbles HenrikFlygerW, Mar 19, 2016 | Read review
“Ask for a room on the side of the private homes and gardens”
 of 5 bubbles ParisFTraveller, Oct 4, 2015 | Read review
“Request a non-smoking room and make sure you get it!”
  • Room
  • Bathroom
  • Bathroom
  • Room
  • Room
  • Room
  • Room
  • Room
 of 5 bubbles s0uthc0ast, Dec 24, 2014 | Read review
5 of 5
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