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Best Western Hotel Frankfurt Airport Neu-Isenburg

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Traveler (65)
Room & Suite (34)
Dining (10)
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Overview
  • Excellent10%
  • Very good29%
  • Average44%
  • Poor10%
  • Terrible7%
Travelers talk about
“huge room”(2 reviews)
“stayed here”(4 reviews)
“shopping mall”(2 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
3 Star Hotel
All hotel details
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Reviews (88)
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1 - 5 of 26 reviews
Reviewed 2 days ago

Close to the airport, very nice & confortable room Team is reaaly friendly & perfect welcome In case of the restaurant is closed, you can go to the El paso just behind the hotel, cheap & very good simply perfect

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Thank aengel860702
Reviewed 4 weeks ago

My room was on 13th floor. Upon entering the room I was amazed how big it was with a view on Frankfurt Skyline. Room is comfortable equipped with seating. The breakfast area is on the 19th. Be aware your elevator travel to the restaurant can...More

Thank PoggiBonsi2012
Response from Best Western F, Rezeption at Best Western Hotel Frankfurt Airport Neu-IsenburgResponded 3 weeks ago

Dear PoggiBonsi2012, thank you very much for your feedback. We are pleased that you like our new, big rooms. At peak times it is possible, that there can be longer waiting periods for the elevator. kinds regards Salam Boudali

Reviewed February 18, 2018

I booked this hotel very last minute at a reduced price of 110€ but when looking at the original price of 179€ I never would pay it. The hotel does not look very new and modern on the outside and the reception area looks like...More

Thank DavyDS
Response from Best Western F, Front Office Manager at Best Western Hotel Frankfurt Airport Neu-IsenburgResponded February 26, 2018

Dear guest, thank you for your stay and your ranking and your important comments. We have forwarded them to the responsible departments, to improve our service. The rooms has been renovated last year, though they have a modern standard. Soon we will carry out a...More

Reviewed February 17, 2018 via mobile

The property is under renovation and so which we were not aware of while booking and so I feel the rates are too high.Complimentary breakfast is there till 10.30 am but when I was there at 9.30 there was hardly anything left and even when...More

Thank Padmini15
Response from Best Western F, Front Office Manager at Best Western Hotel Frankfurt Airport Neu-IsenburgResponded February 26, 2018

Dear guest, thank you for your stay and your ranking and your important comments. We have forwarded them to the responsible departments, to improve our service. The rooms has been renovated a year ago, and there is nomore renovation ongoing. The hotel is 13km away...More

Reviewed February 4, 2018 via mobile

This hotel is pretty cool to stay in after a long flight. The rooms are super big and the biggest I’ve ever stayed in. This is great after a long flight and the hotel is only 10min drive from the airport. Breakfast is pretty much...More

Thank 499frikkies
Response from Best Western F, Front Office Manager at Best Western Hotel Frankfurt Airport Neu-IsenburgResponded February 26, 2018

Dear guest, Thank you for your stay and your comments. We are glad that you enjoyed our hotel and the service. It would be nice to welcome you soon again in our hotel. With kind regards Michael Thumerer Front Office

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Best Value Properties in Neu-Isenburg, Germany
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Hotel Amenities
Airport Transportation
Dry Cleaning
Laundry Service
Meeting Rooms
Shuttle Bus Service
Room Service
Business Center with Internet Access
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Details
Price range
$69 - $166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
$69 - $166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveler (65)
Room & Suite (34)
Dining (10)
Questions & Answers
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Room Tips
"The higher up the room the better"
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"A re-formed room is best but I don't think they were booking out the un-refurbished ones as they were..."
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"Don't bother - go elsewhere. You cannot hear the airport which is probably the only good thing about it."
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