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Holiday Inn Frankfurt Airport - Neu-Isenburg

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Wernher-von-Braun-Str. 12, 63263 Neu-Isenburg, Hesse Germany
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (95)
Room & Suite (36)
Dining (4)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Frankfurt Airport - Neu-Isenburg
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 12 hotels in Neu-Isenburg
Location
Cleanliness
Service
Value
The Holiday Inn Frankfurt Airport - Neu-Isenburg is ideally located nearby all local companies as well as the major highways A3, A5 and A661. Also Frankfurt fair ground and Frankfurt International Airport are only a few minutes away and an airport-shuttle is available. The Holiday Inn offers excellent meeting facilities for 2 to 170 delegates. No matter if you are planning a meeting for 2 or a training for 20, our experienced staff will help you to make your funktion a success. To get a good night's sleep we offer 164 quiet and comfortable guest rooms and suites. Enjoy the space offered in our bright and airy bed rooms as well as complimentary upgraded movie channels and complimentary coffee and tea facilities. The restaurant AMAROSO with summer terrace serves a wide range of local and international specialities as wel as our Quick Business Lunch. The Lobby Bar is an ideal place to relax and unwind with a speciality cocktail or just your favourite drink and watch your favorite football matches on a big screen. For your relaxation and inspiration we invite your to visit our newly refurbished sauna with relaxation area.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Golf course
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Paid private parking on-site
Parking garage
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Solarium
Baggage storage
Currency exchange
Newspaper
Non-smoking hotel
Sun terrace
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English, German
255Reviews0Q+A16Room tips
Traveler rating
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Popular mentions
mlin32 wrote a review Aug 2020
Frankfurt, Germany109 contributions14 helpful votes
I've stayed in this property a couple times over the years, the rooms are okay but could use a freshening/modernisation. Most recently I took a night before a flight out of the airport. During the heat wave, the air con had been left off so when I arrived the room was very hot (30°), and despite opening the windows and turning on the air con to maximum, it was still far too hot after an hour. Mentioned this then to the receptionist but he didn't offer to do anything, didn't have a fan or offer a different room, so it wasn't much sleep that night. Brought it up during check-out but nothing was done. Overall a poor experience, previous stays were passable but the rooms really could be newer.
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Date of stay: August 2020
Value
Service
Sleep Quality
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Response from IHG Service, Owner at Holiday Inn Frankfurt Airport - Neu-Isenburg
Responded Sep 10, 2020
Hello mlin32, I appreciate you taking the time to share your review of your recent visit. I am sorry to read your disappointment with your overall experience due to the issues encountered with the air conditioning unit and the service provided by our staff. I have shared your comments with the hotel management, and I'm confident that steps will be taken to ensure we avoid this from happening again. We hope that you will give us another chance to show that your unsatisfactory was an exception! Best regards, Dianne L. Case Manager IHGService
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Jovana S wrote a review Jul 2019
19 contributions1 helpful vote
Hotel is nice, in great condition, staff is pleasant and very professional. It’s quite far from the airport, 35€ taxi, but very peaceful. Room very comfortable, clean and tidy. Around area has shopping mall and different options for everyone if you need anything.
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Date of stay: June 2019Trip type: Traveled on business
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sactokid wrote a review Jul 2019
sacto5 contributions2 helpful votes
This hotel advertised as a Frankfurt Airport hotel. They are a 33.5 euro cab ride from airport. Hotel is located in business park suburb with no nearby restaurant. Hotel wants 15euro for shuttle back to airport. Horrible business plan. Shame on Holiday Inn for having their name associated with this hotel.
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Date of stay: July 2019Trip type: Traveled with friends
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Response from HI-Neu-Isenburg, Assistant Front Desk Manager at Holiday Inn Frankfurt Airport - Neu-Isenburg
Responded Jul 24, 2019
Dear sactokid, thank you very much for sharing your opinion about your stay at Holiday Inn Frankfurt-Airport Neu-Isenburg on Tripadvisor, which has been gratefully received. Your time and your opinion are very much appreciated. I’m very sorry for the misunderstanding regarding the “airport” in our hotel name and the distance to the airport you have not been expected. We are officially declared as an “airport hotel”, that means that we met the international requirements to be allowed to call the hotel an airport hotel, although we are not directly located at the airport. You can find the information about the distance from our hotel to the airport and some other details on our website www.hi-ni.de. We do also provide an airport shuttle for our guests: Price for 1 transfer: 1 person: € 15,00 per person 2 person: € 25,00 per person 3 and more person: € 30,00 per person This is more favorable than using a taxi and you can book the shuttle in advance. The information about the nearby restaurants is wrong. We have our own restaurant "Amaroso" as well as our Hotelbar which offers small meals. In addition there is a plenty of restaurants in the nearer area (about 10 minutes to walk). It would be a pleasure to welcome you back at our Holiday Inn should your travels bring you back to Frankfurt. With best regards Dirk Daniel Jonas Assistant Front Desk Manager
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peter_DJ66 wrote a review May 2019
Essen, Belgium115 contributions14 helpful votes
Stayed in a comfort type Room. The room was clean and had all required comfort, including mini bar. Shower was small. Bed with firm matras, so for me ok. Breakfast was included and also good quality. Restaurant menu had limited choise. Hotel has an underground parking facility.
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Date of stay: May 2019
Location
Cleanliness
Service
Trip type: Traveled on business
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Response from IHGService, Guest Relations Manager at Holiday Inn Frankfurt Airport - Neu-Isenburg
Responded Jun 9, 2019
Hello peter_DJ66 Thank you for your feedback regarding your stay at Holiday Inn Frankfurt Airport-Neu-Isenburg, Germany. I appreciate you nice comment about cleanliness and breakfast selection. On behalf of the hotel, I'm sorry we fell below your expectation regarding the the shower and restaurant menu choices. I understand that these are basic amenities and we failed you. I have shared your comment to the hotel's management for review and have this addressed. I hope you give us a chance in the future to show you how great our hotel is. Sincerely, Orlando Case Manager IHGService
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jebeldog wrote a review May 2019
Wishaw, United Kingdom74 contributions24 helpful votes
Chose this hotel as it was close to the office I was visiting. Friendly and efficient staff. Breakfast was ok but nothing special. Didn't eat there for dinner though. My main concern that the room was uncomfortably warm during the night. The A/C was warm and so I put it off and left my window open all night. It was very busy in the small bar one night and with only 1 lady serving made it a very long wait. I probably wouldn't use this hotel except for visits to my head office.
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Date of stay: May 2019Trip type: Traveled on business
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Response from IHGService, Guest Relations Manager at Holiday Inn Frankfurt Airport - Neu-Isenburg
Responded Jun 9, 2019
Hello jebeldog, Thank you for your stay and for taking the time to leave us feedback. I want a comfortable stay for you, and I am sorry to learn about the warm temperature during the night of your visit. I have alerted the hotel maintenance team, to ensure thorough and regular inspection of the room amenities. I trust that the measures taken will make your next stays with us better than the last. I hope you stay with us again! Best regards, Clayton G. Case Manager IHGService
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PRICE RANGE
$68 - $133 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn frankfurt airport - neu-isenburg hotel neu-isenburg, holiday inn neu isenburg, neu-isenburg holiday inn
LOCATION
GermanyHesseNeu-Isenburg
NUMBER OF ROOMS
164
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Frequently Asked Questions about Holiday Inn Frankfurt Airport - Neu-Isenburg
Which popular attractions are close to Holiday Inn Frankfurt Airport - Neu-Isenburg?
Nearby attractions include Isenburg-Zentrum (0.7 miles), Sportanlage Buchenbusch (0.4 miles), and Rundgang Alter Friedhof - Neu-Isenburg (0.5 miles).
What are some of the property amenities at Holiday Inn Frankfurt Airport - Neu-Isenburg?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Holiday Inn Frankfurt Airport - Neu-Isenburg?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Holiday Inn Frankfurt Airport - Neu-Isenburg?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Frankfurt Airport - Neu-Isenburg?
Yes, free parking, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to Holiday Inn Frankfurt Airport - Neu-Isenburg?
Conveniently located restaurants include El Paso, Joe's Burger, and Green Thai (Neu-Isenburg).
Are there opportunities to exercise at Holiday Inn Frankfurt Airport - Neu-Isenburg?
Yes, guests have access to a fitness center and a sauna during their stay.
Does Holiday Inn Frankfurt Airport - Neu-Isenburg have an airport shuttle?
Yes, Holiday Inn Frankfurt Airport - Neu-Isenburg offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Frankfurt Airport - Neu-Isenburg?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Frankfurt Airport - Neu-Isenburg?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Frankfurt Airport - Neu-Isenburg offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.