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Holiday Inn Frankfurt Airport - Neu-Isenburg

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Wernher-von-Braun Strasse 12, 63263 Neu-Isenburg, Hesse, Germany
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Holiday Inn Frankfurt Airport - Neu-Isenburg
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172 Reviews from our TripAdvisor Community

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Beijing, China
Level Contributor
194 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed 1 week ago

position: near to airport, 20 min by driving if no traffic. 20min. driving to exhibition center. hotel offer paid airport shuttle . supermarket and some rest. is 1 km away. staff: friendly and helpful. one reception did help me to arrange a birthday surprise to her home on her birthday. breakfast: lots of choices, eggs sausage fruits yogurt and kinds... More 

Helpful?
Thank oceanpearl1222
HI-Neu-Isenburg, Sales Manager at Holiday Inn Frankfurt Airport - Neu-Isenburg, responded to this review

Dear oceanpearl1222, Thank you very much for sharing your impression about your stay at the Holiday Inn Frankfurt Airport Neu-Isenburg. I was more than glad to read you had a pleasant time with us and it will be an honour for me to share the bunch of compliments with the whole team. If there is anything we can do to... More 

Catlett, Virginia
Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed January 2, 2016 via mobile

Great location , good price that includes breakfast . Nice clean rooms , friendly staff & only minutes from the airport , they also offer a shuttle . They charge 13 euro for parking , but it still put our whole stay at under 100.00 US for the night .

Helpful?
Thank cmecamp
HI-Neu-Isenburg, Sales Manager at Holiday Inn Frankfurt Airport - Neu-Isenburg, responded to this review

Dear cmecamp, thanks a lot for the nice and friendly review of your stay in our Holiday Inn Frankfurt Airport Neu-Isenburg. We are glad to see that you enjoyed your stay with us, ecspecially the nice and clean rooms, our friendly staff and the good price. We wish you all the best for 2016 and we would be glad to... More 

Saint Paul, Minnesota
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed October 16, 2015

I stayed here for a business trip back in August. From the outside the hotel actually looks very dreary, but the inside is nice. Receptionist desk was very friendly, even though a little disorganized. Rooms were very large, but clean. With a small fridge (just don't try to fit in something too big). Loved the body wash and soap in... More 

Helpful?
Thank G K
HI-Neu-Isenburg, Sales Manager at Holiday Inn Frankfurt Airport - Neu-Isenburg, responded to this review

Dear G K, Thank you very much for sharing your nice and friendly feedback about your stay at the Holiday Inn Frankfurt Airport which is very much appreciated. We are glad to read your compliments regarding our friendly staff, the large and clean rooms with its amenities, the breakfast buffet and especially your nice compliments for our airport shuttle. We... More 

Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed September 23, 2015 via mobile

Rooms are spacious and clean. Hotel decor a bit dated but kept in good shape. Restaurant ok, nothing beyond that. Precarious complimentary wifi connection. Location is good though. Close to the airport and 15-20min walking distance to the city centre.

Helpful?
Thank Katrin D
HI-Neu-Isenburg, Sales Manager at Holiday Inn Frankfurt Airport - Neu-Isenburg, responded to this review

Dear Katrin D. Thank you very much for sharing your opinion about your stay at our Holiday Inn Frankfurt Airport Neu-Isenburg on Tripadvisor, which has been gratefully received. Your time and your opinion are very much appreciated. Even though we are glad to read your compliments regarding the clean and spacious hotel rooms, I'm sorry to see that we did... More 

Ramsden Heath, United Kingdom
Level Contributor
141 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed September 17, 2015

Stayed here on business. Really expensive due to the motor show being in Frankfurt. Staff were helpful, room clean and functional. Breakfast was really not up to scratch by German standards and was eye wateringly expensive at €17.

Helpful?
Thank TerryOB
HI-Neu-Isenburg, Sales Manager at Holiday Inn Frankfurt Airport - Neu-Isenburg, responded to this review

Dear TerryOB, Thank you very much for the evaluation of your stay in our Holiday Inn Frankfurt Airport Neu-Isenburg which has been gratefully received. Even though I was very glad to hear your compliments regarding our helpful staff and the clean and functional room, I regret that we could not fulfill your expectations at all. The “Internationale Automobilausstellung – IAA”... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 14, 2015

+ Close Airport (only with car or taxi, public transportation is not direct) + Kind&helpful receptionists (Management should appreciate the value of their personnel) o Price/Quality average - WLAN is just 11MBps sharing many users. Extreme slow.... - Breakfast is below average for normal Holiday Inn (not express)

Helpful?
Thank hakeen
HI-Neu-Isenburg, Sales Manager at Holiday Inn Frankfurt Airport - Neu-Isenburg, responded to this review

Dear hakeen, thank you very much for taking the time to review your stay in our Holiday Inn Frankfurt Airport Neu-Isenburg. Even though I was very glad to hear your compliments regarding our kind and helpful receptionists, I regret that we could not fulfill your expectations at all. You mentioned the bad WLAN connection in our hotel and I’m glad... More 

New Forest National Park, United Kingdom
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed September 12, 2015

If you want to go back 20 years this is the place. A 90's hotel, set on an industrial estate. The introduction (if driving) is to follow the sign for parking - which takes you to an underground car park. You don't see the front of the building - and it's a depressing arrival. Not that the concrete and tired... More 

Helpful?
Thank David_Ben454
HI-Neu-Isenburg, Sales Manager at Holiday Inn Frankfurt Airport - Neu-Isenburg, responded to this review

Dear David_Ben454, Thank you very much for sharing your opinion about your stay in the Holiday Inn Frankfurt Airport Neu-Isenburg on Tripadvisor. I’m sorry to see that you did not enjoy your stay with us. You are absolutely right that the main building and the front of the hotel seems to be old fashioned. We unfortunately cannot change the location... More 

UK
Level Contributor
59 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed July 7, 2015

Comfortable, clean hotel, spacious room with perfectly fine bathroom. Stayed here a couple of weeks ago as a last minute booking as our other hotel reservation had a slight hiccup, due to my colleague not actually booking it. I had a room out the back which was pretty large and very quiet. There is a mini Fridge in the room... More 

Helpful?
Thank dirchy
State of Sao Paulo
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 6, 2015 via mobile

I stayed in hotel during 07/02 until 07/07 the temperature was 104°F and the hotel didn't have ar condition, they told was a tecnical problem but they didn't solve it during a week, the room was hot then a oven.

Helpful?
1 Thank Andreia2016
HI-Neu-Isenburg, Director of Sales at Holiday Inn Frankfurt Airport - Neu-Isenburg, responded to this review

Dear Andréia P., thank you very much for taking the time to write your experience of your stay here on tripadvisor. We are very sorry about your bad experience with our air conditioning! Each hotel room, the public area and our meeting space is equipped with air conditioning but due to technical problems, the whole system is not running constantly.... More 

Travelers are raving about these Neu-Isenburg hotels

Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed June 25, 2015

Strangely this is my most expensive night in a hotel this year... probably due to a convention in the city. I stayed there as all other airport hotels were booked and expensive. It is not close to the airport. A good 15 minutes drive. Rooms are small - bathrooms minuscules.

Helpful?
Thank Julien G
HI-Neu-Isenburg, Director of Sales at Holiday Inn Frankfurt Airport - Neu-Isenburg, responded to this review

Dear Julien G., Thank you very much for sharing your opinion about your stay at our Holiday Inn Frankfurt Airport on Tripadvisor, which has been gratefully received. Your time and your opinion are very much appreciated. I’m sorry that you found the hotel rooms to small. All of our rooms have a minimum size of 18 sqm, most of them... More 

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