Alpenhof Murnau
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About
#1 of 14 hotels in Murnau
Location
4.5
Cleanliness
4.7
Service
4.3
Value
4.0
Our hotel, located directly by the Murnau Nature Reserve and not far from the impressive Murnau lakes, with a fantastic view of the nearby Alps, enjoys an incomparable natural setting. Situated between Munich and Garmisch-Partenkirchen, we will take you into a world in which body, mind and spirit find peace.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Bicycles available
Indoor play area for children
Valet parking
Paid private parking on-site
Wifi
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Boating
Game room
Hiking
Horseback riding
Mini golf
Archery offsite
Bicycle tours
Billiards
Tennis court offsite
Walking tours
Board games / puzzles
Children Activities (Kid / Family Friendly)
Kids pool
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Steam room
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Desk
Housekeeping
Interconnected rooms available
Private balcony
Minibar
Flatscreen TV
Bathrobes
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Private bathrooms
Wake-up service / alarm clock
Radio
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Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Charming
Languages Spoken
English, German
Location
Ramsachstr. 8, 82418 Murnau, Bavaria Germany
Name/address in local language
Alpenhof Murnau
Getting there
Somewhat walkable
Grade: 53 out of 100
53
26 Restaurants
within 0.75 miles
461Reviews0Q+A35Room tips
Reviews
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Alpenhof is a nice enough hotel, but so many little things were off, there’s no way it can compare to other five star hotels in the Alps. Starting with the arrival by car - greeted by a phalanx of no stopping signs in the entrance, best just to drive directly into the parking garage and unpack there. The how-fast-can-I-say-my-greeting speech introduction to the hotel from the lady checking us in. The varying levels of maintenance on the walls, furniture etc (brown stain in the porcelain sink, mirror damaged, screen door opens and slams shut in the wind, random little hook sticking out of the wall in the hallway, …) Being woken on Sunday around 830 to what sounded like construction but turned out to be the maids pushing their trolleys across tiles in the hallway. The outlandish prices in the restaurant for food that was ok but nothing else (fish overcooked, portion tiny) A breakfast buffet with “everything” but not at a quality I’d expect of 5*. Seemed more like what you’d get if you did your shopping at Aldi, bread and cheese included (meaning not bad, but also not special) The narrow hallway connecting the spa with the outside pool with showers you may or may not find, where you can dry off after your shower as people press by you. That said there were also little gems. Some of the staff was very friendly (especially at the restaurant for breakfast but also some front desk staff too)! The outdoor and indoor pool were both nice. Eating breakfast in the gardens was lovely. And to be fair, those other 5* places cost a bunch more. So I guess it’s a mix of broken expectations caused by the rating, some unfriendly staff at the front desk (though there were really friendly ones there too!) plus a lack of attention to detail that I’d expect from 4* too that made this a disappointment in general.…
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Date of stay: June 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Alpenhof Murnau, Sonstige at Alpenhof Murnau
Responded Jul 11, 2023
Dear davidkA8103UH, thank you for taking the time to rate your stay at Alpenhof. We are sorry to hear that your expectations were not met and that you encountered several issues during your stay. At Alpenhof we strive to provide you with an unforgettable experience with impeccable hospitality, so it is very unfortunate to hear about the inconveniences you encountered during your stay. Of course, we will discuss them in the team and continue to work on us. We very much appreciate your kind words about our staff and the outdoor and indoor pool. We hope you will give us another chance in the future so we can provide you with an even more positive experience. Kind regards Anja Junghans Communication & Media Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
enjoyed a few days when visiting Oberammergau Festival.... Rooms are ok, servicer and front desk super nice, helpful, thankyou. Maybe the dinner was a bit on the up-side pricewise.... But all in all enjoyed the stay. might be back, Rented an ebike and had fun, too.
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Date of stay: August 2022
Value
Location
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Anja Junghans, Sonstige at Alpenhof Murnau
Responded Sep 5, 2022
Dear guest, thank you very much for your nice feedback. Great that you felt so comfortable. We are very happy about your promise that you would like to come to us again. We are gladly there for you. Best regards Anja Junghans Communication & Media Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wonderful hotel in an absolutely beautiful environment! Lovely rooms, great wellness and pool areas and lots to do!! The food was fantastic as were the amazing cocktails at the friendly and cosy bar with fireplace! Felt very comfortable and welcome with our 3 kids. And what really stands out is the quality of the staff - extremely helpful and friendly and motivated. We had a fantastic time and hope to come back soon!
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Date of stay: May 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Anja Junghans, Sonstige at Alpenhof Murnau
Responded May 8, 2022
Wow, what a great feedback. A big THANK YOU! It is so nice to read that you went home with these many positive memories in your luggage. If everyday life catches up with you again too much: we are very happy to be here for you and every staff member would be very happy to welcome you as our guest again. Best regards Anja Junghans Communication & Media Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was our third visit to the Alpenhof Murnau with our two kids age 2 and 5. We were very positively surprised how well the staff managed covid precautions and I was very happy there were no compromises in terms of quality and service. Spa and pools were open as usual. I would even say service has improved since our last stay in Dec 2019. Staff are very helpful, attentive, caring, and friendly - many thanks for their hard work. Facilities are very clean and a very relaxing environment. So much nature right in front of the door. One thing I learned from our past visit is that they do not have any coffee machine or cups in the room so I brought my own coffee (being a morning coffee addict I cannot even make it to breakfast without some caffeine). You can get a coffee downstairs in the restaurant, but service is at least for us a bit too slow just for a cup of coffee. Their breakfast is very good - not the largest spread but good quality and well organized. Really like their Wiener Schnitzel at the restaurant. We stayed in an Alpenhof Panorama Room - Room 12 (bathroom a bit dated but is in a good condition). We will definitely be coming back in the future.…
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Date of stay: August 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Marc Speer, Sonstige at Alpenhof Murnau
Responded Aug 17, 2021
Dear Anthony, thank you very much for this great review and the wonderful feedback. Each of our employees is really happy about your praise. If you give us a short note about the coffee machine when you make your next reservation, we are now happy to have some on site that we will put in your room. It would really be a great pleasure for us to be able to welcome you and your family again soon. Best regards Anja Junghans Communication & Media Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very good position in front of the mountains. Rooms good furnished and provided with all conforts. SPA well done, even if could be bigger compared with the number of guests. Restaurant elegant and good quality food. Incredible list of good wines (sometimes too pricey). The materasses are really too hard, we couldn´t sleep very well. Service not at the 5 Star Hotel level in some areas: - Bar Aperitif without any snack or even nuts - Concierge didn´t ask feedback on our stay - Restaurant service good but not at the level of the ambience and price. The hotel is very much used for business conventions. Considered the price, I would have expected something more.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Marc J, Manager at Alpenhof Murnau
Responded Jan 20, 2020
Dear guests, thank you for your great review and detailed feedback. We are very pleased that you basically felt so comfortable. Of course it would be nice if we could welcome you again. We can surely do some of your points better. In case to the mattress, we would ask you to give us a brief note when making a reservation, we can make it softer. Hopefully we see you soon in Murnau. Best regards Anja Junghans Communication & Media Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here for a couple of days when in Murnau. Friendly, clean and helpful. Nice to be offered a complimentary glass of wine on arrival - I've not had that elsewhere! Our room had fantastic alpine views and was very comfortable. Only downside, no tea or coffee facilities in the room. Good breakfast as well, with lovely views of the gardens. We didn't have time to avail ourselves of the spa facilities etc. but I am sure they're up to the standard of the rest of the place. Not in the centre of town but that's just a 20 minute walk away.
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Date of stay: December 2019
Rooms
Service
Sleep Quality
Room Tip: Ask for mountai views, top floor.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Marc J, Manager at Alpenhof Murnau
Responded Dec 18, 2019
Dear guests, we are very pleased that you felt so comfortable in our house. On request, we are also happy to provide a coffee machine in the room, or orders of this kind are always possible via room service. Out of respect for the environment, we do not provide the capsule machines as standard. We hope to see you again soon. Best regards Anja Junghans Communication & Media Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A quite unassuming village is Murnau but it has everything including a great cake shop. This hotel is just 5 minutes drive in a most serene location. Quality staff and amenities with a gorgeous garden all around. The rooms are super comfy and a very good breakfast. Only negative they charge 9 euro for parking and when you pay top money for a room , that's a bit much to charge , also not impressed with the fish cakes for dinner, nevertheless, if you avoid dinners then it's all good.
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Date of stay: September 2019Trip type: Traveled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Marc J, Manager at Alpenhof Murnau
Responded Oct 17, 2019
Dear guests, thank you for your positive review. We are very pleased that you felt so comfortable and enjoyed it. Reffering to the parking fee we stand for an open cost statement, so that each guest can see what he really pays. Many hotels hide the parking fee in the room rates. In this case, however, guests who arrive without a car also pay this price and we would like to avoid that. We ask for your understanding. It would be really nice if we could welcome you back soon. Best regards Anja Junghans Communication & Media Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a lovely hotel. We had a room with a valley view and it was stunning with mountains in the distance. The grounds are really lovely and unique. Flowers and garden art wherever you look. The heated pool outside is great and we also took advantage of the sauna which is in a building of its own as well as a Keli room where you could just relax and enjoy the views. The staff was great. The morning breakfast buffet was also all you could want. I hope to return!
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Date of stay: October 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Marc J, Manager at Alpenhof Murnau
Responded Oct 6, 2019
Dear guests, thank you for this nice feedback. We sincerely hope that we will be able to welcome you once again and that you can once again relax with us. Best regards Anja Junghans Communication & Media Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was a stop off on a road trip en-route to Vienna. Nice room with veranda overlooking the garden pool & towards the Bavarian mountains, it was quite rainfall when we arrived, but I guess the views when the sun shines will be beautiful. The room was a good size, nice linen, as is the case in Germany, bags were at the ready with bathrobes, slippers & towels for the pool, love this , only ever seen this in German hotels. Also a backpack for loan for those wanting to wander off into the countryside. Very modern interior, parking for cars on-site. Nice little bar area , if you are a gin aficionado they have 40 plus to choose from.
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Date of stay: September 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Marc J, Manager at Alpenhof Murnau
Responded Oct 1, 2019
Dear guest, thank you very much for this positive feedback. It would be a pleasure for us to welcome you once again. Maybe you have not done all the 47 gin testing this time. Best regards Anja Junghans Communication & Media Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here two nights as part of a driving tour of Alpine passes. We found it to be a very inviting, hospitable place. Our room was comfortably large, with an excellent bathroom and nice mountain views from the balcony. The layout was a little awkward in that getting to the room entailed a considerable walk from the front desk, and a somewhat bewildering path to the swimming pool. The staff were uniformly friendly and accommodating, and the food was varied and tasty.
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Date of stay: September 2019
Value
Service
Sleep Quality
Room Tip: ASk for a room closer to the front desk and restaurant.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Marc J, Manager at Alpenhof Murnau
Responded Oct 1, 2019
Dear guest, thank you very much for this positive feedback. It would be a pleasure for us to welcome you once again. Best regards Anja Junghans Communication & Media Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$304 - $379 (Based on Average Rates for a Standard Room)
LOCATION
GermanyBavariaUpper BavariaMurnau
NUMBER OF ROOMS
105
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Frequently Asked Questions about Alpenhof Murnau
Which popular attractions are close to Alpenhof Murnau?
Nearby attractions include Münter-Haus (0.4 miles), Schlossmuseum Murnau (0.7 miles), and Schokoladenmanufaktur Barbara Krönner (0.5 miles).
What are some of the property amenities at Alpenhof Murnau?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Alpenhof Murnau?
Top room amenities include a minibar, a flat screen TV, and blackout curtains.
What food & drink options are available at Alpenhof Murnau?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Alpenhof Murnau?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Alpenhof Murnau?
Conveniently located restaurants include Schlossgarten, Grissini da Alfredo, and Karg Braeustueberl.
Are there opportunities to exercise at Alpenhof Murnau?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Alpenhof Murnau located near the city center?
Yes, it is 0.6 miles away from the center of Murnau.
Are any cleaning services offered at Alpenhof Murnau?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Alpenhof Murnau?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Alpenhof Murnau offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.