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Mercure Hotel Offenburg am Messeplatz

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Mercure Hotel Offenburg am Messeplatz
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664 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Reviewed 2 days ago NEWvia mobile

Arriving at the hotel (we had a reservation) after a hard day driving and the man at the reception, not very friendly, tells there is no room available(fully booked). And we are... sorry, were usual guests.

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Helpful?
Thank Lluvivi
Prague
Reviewed 3 weeks ago

We were in this hotel twice time this year during our trip to south France. Both times we booked the privilege suite with separate living and sleeping area. Quite luxury accommodation for acceptable price. free minibar and coffee facility was included Hotel offers payed parking place close to the hotel main door. I had few beers at adjacent restaurant with...

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Helpful?
Thank Jindra
Emmen, The Netherlands
Reviewed 4 weeks ago via mobile

I stayed here for one night and booked because accord member. would have rated good to excellent for the overall experience, my minimum three requirements 1. good sleeping quality between soft and hard. 2. good internet connection. good and wide assorted breakfast. What really turned me down is the fact they don't allow member points, if not booked through accord...

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Helpful?
Thank globetravelerNL
Scotland
Reviewed October 27, 2016

We know what to expect as we have stayed at this hotel a number of times in the last few years. Decent size and clean room, attentive staff and well placed for our needs. Only concern was that we felt the room could have been warmer but we were travelling from the south of Italy!

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Helpful?
Thank Scottie89
Modiin, Israel
Reviewed October 18, 2016 via mobile

We enjoy staying at the hotel. Great breakfast, good service. Reception crew is kind and helpful. Nice pool and facilities. Clean rooms. Not very new but nice. The design is a little bit old at the floors. The lobby is nice and inviting.

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Helpful?
Thank taliaidesign
MercureOffenburg, Leiter Front Office at Mercure Hotel Offenburg am Messeplatz, responded to this review

Dear taliaidesign, thank you for taking your time to write a review after your departure! We are glad that you had an enjoyable stay with us and that you shared your positive experience about our breakfast buffet, our staff, the pool and the clean rooms. We would be happy to welcome you back at the Mercure Hotel Offenburg am Messeplatz....

Macclesfield, United Kingdom
Reviewed September 30, 2016 via mobile

I don't speak very good German and having made an attempt at reception they were happy to speak to me in English which was a relief. The room and bed was comfy and the bathroom had a good shower. I ate in the restaurant and the food was good. They also had a selection of local beers that were very...

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Helpful?
Thank Neill24
MercureOffenburg, Leiter Front Office at Mercure Hotel Offenburg am Messeplatz, responded to this review

Dear Neill24, thank you for taking your time to write a review after your departure! We are glad to see that you fully enjoyed your stay at our hotel. Thank you so much for your positive comments about our breakfast & restaurant quality as well as our team. You can be sure that we will pass them on! We would...

Tarragona, Spain
Reviewed September 29, 2016 via mobile

This hotel is very nice and very comfortable. It is easily spotted from the main road and access is very good.Entry is through a barrier into the front carpark..a charge of 10 Euros a night.The whole place is well furnished and clean.Helpful staff and good restaurant on site.

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Helpful?
Thank Rob S
MercureOffenburg, Leiter Front Office at Mercure Hotel Offenburg am Messeplatz, responded to this review

Dear Rob S., thank you for taking your time to write a review after your departure. We are glad to read that you enjoyed your stay at our hotel! We would be happy to welcome you back at the Mercure Hotel Offenburg am Messeplatz. With kind regards, Andreas Kahl (Front Office Manager) on behalf of Anja Hillerich (General Manager)

Reviewed September 23, 2016 via mobile

The hotel is perfect clean&the brakfest is very good good place to all direction crew very nice &halpful the parking is on charge the pool we diden use yet so i cant tell abaut but its look nice we recomen this hotel to all my frinds

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Helpful?
Thank Guy N
MercureOffenburg, Leiter Front Office at Mercure Hotel Offenburg am Messeplatz, responded to this review

Dear Guy N., thank you for taking your time to write a review after your departure. We appreciate your positive comments about our clean rooms, the good breakfast you had and the helpful staff. You can be sure that we will pass it on! We would be happy to welcome you back at the Mercure Hotel Offenburg am Messeplatz. With...

Lincolnshire, United Kingdom
Reviewed September 19, 2016

We visited the Mercure Hotel at Offenburg while on a road trip across Germany. It was easy to find on the outskirts of Offenburg, but a bit of a challenge to actually get to, because of the nearby road network! Once you get there, there is a car park which is reasonably priced at 10 Euros for the night. The...

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Helpful?
Thank Jon P
MercureOffenburg, Leiter Front Office at Mercure Hotel Offenburg am Messeplatz, responded to this review

Dear Jon P. thank you for taking your time to write a review after your departure! We are glad that your basic experience in our hotel was satisfying you. However we would like to apologize for the unsatisfying experience while trying to use our hotels WiFi. We will pass on your comment to our WiFi provider to ensure to improve...

Reviewed August 28, 2016

This hotel has Friendly staff, a pool with a rooftop sunbathing area, a paid laundry service and free iron that you can take to your room. The room provided all of the basics and was cleaned daily. The reason this isn't a 5 star review is the breakfast buffet in the morning, the cooked option wasn't very nice.

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Helpful?
Thank Kieran M
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Mercure Offenburg Messeplatz is next to the trade show centre (just 100m away) and only a 10 minute walk from the city centre. It offers 132 airconditioned rooms, 7 meeting rooms, swimming pool, sauna, steam bath, restaurant and wine bar. With its central location and proximity to Strasbourg this 4 star hotel is popular with business and leisure guests alike. Event organisers provide professional conference service with the added attractions of the Black Forest and Alsace region. ... more   less 

Additional Information about Mercure Hotel Offenburg am Messeplatz

Address: Schutterwaelder Str. 1A, 77656, Offenburg, Baden-Wurttemberg, Germany
Location: Germany > Baden-Wurttemberg > Offenburg
Price Range: $69 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Offenburg am Messeplatz 4*
Number of rooms: 132
Reservation Options:
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Also Known As:
Accor Hotel Offenburg Am Messeplatz
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Hotel Offenburg am Messeplatz staff and other travelers.
5 questions
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San Gwann, Malta
over a year ago

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Questions? Get answers from Mercure Hotel Offenburg am Messeplatz staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Eat Out 10 minute walk”
 of 5 bubbles Hoops202350, Aug 22, 2016 | Read review
“Ask for a dressing gown.”
 of 5 bubbles corkdave, May 12, 2016 | Read review
“Rooms on the entrance side have a panoramic / roads view.”
 of 5 bubbles 627ronc, Sep 1, 2015 | Read review
“Ask for a quiet room.”
 of 5 bubbles gnbob, May 17, 2015 | Read review
“Superior room are good.”
 of 5 bubbles Xavdeb, Apr 7, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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