Maybe it’s because we just came from a splendid hotelZ maybe it’s because we are used to better Mercure hotels. This hotel was ok, but we felt like it could do better. The room was ok, nice complimentary bottle of water on the table, very welcome in this heatwave. Too bad the airco made a lot of noise but failed to produce any cold. Had to sleep with the windows wide open which of course let the sun in at 5 am that awake us. The decoration in the elevator said: spring, while it has been summer for over a week now. And that sums it all up, no body seems to really care here. Breakfast was ok, but no one there to great us, no laid ready, the used ones waiting to be cleaned. There seemed to be just one lady working who did her best but was just too alone. It was fine for a stay over it could do better.…
Had suite. Room was spacious and clean. Beds comfortable. Only negative was shower. Very difficult to get in and very slippery. An accident waiting to happen The breakfast buffet was fantastic. It rated a 10
Pools are usually located somewhere downstairs in hotels, this Mercure has got pool and sauna on their 5th floor with very nice view. Definitely worth visiting. Ad usual in Mercure hotels very good breakfast.
A good place to stay in offenburg. Staff were courteous and great. A good place to stay and explore black forest. Facilities are also good. Didnt try the breakfast so unable to comment on it. Stay here if you are looking for a stay in the city
Stayed here for work one late night arrival and early departure so brief but average hotel and rooms ok but not great could do with modernization but was ok, car parking charged for? Staff spoke good English and close to autobahn so ok