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Parkhotel Adler

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281 Reviews from our TripAdvisor Community

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Showing 107: English reviews
Sierentz, France
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 days ago NEW

5 stars from the oldies. Stayed two nights in a suite for a wedding. No hot water the first day (my wife and I had a cold shower) and no explanation nor excuse from hotel staff. Disappointing, severe need for modernisation and improved client focus.

Helpful?
Thank Julien H
ParkhotelAdler, Manager at Parkhotel Adler, responded to this review

Dear Julien, first of all we would like to thank you for your stay with us on the occassion of a wedding. It makes us very upset to see that we obviously couldn´t meet your expectations at all. With regards to the missing hot water in the morning, we would like to let you know, that once our front office... More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 28, 2016 via mobile

Given that this was our 7th visit to Parkhotel Adler, I think we could safely say it is our favourite. The hotel itself is just beautiful, historic but not stuffy. The staff are superb, very welcoming and helpful. The rooms are quirky and extremely comfortable. In our 7 visits we've not stayed in the same room twice so we can... More 

Helpful?
Thank Elaine M
ParkhotelAdler, Manager at Parkhotel Adler, responded to this review

Dear Elaine, thank you so much for your great review. It makes us very happy, that you enjoyed your stay with us once again. Please be sure, that we will forward your compliments to our staff. It´s highly motivating to our staff and us if guests are happy and love to come back. We are very much looking forward to... More 

Tunisia
1 review
Reviewed August 20, 2016

We had a lovely time. The service was top-notch, the food and drink of very high quality. Hinterzarten itself is charming. We had some great walks and really enjoyed seeing a part of Germany which we had not previously visited. A special shout-out to the Deputy Manager, Ulli, who made us particularly welcome. But all the staff were most friendly... More 

Helpful?
Thank Gwennie-7
ParkhotelAdler, Manager at Parkhotel Adler, responded to this review

Dear Gwennie, what a pleasure to read your fantastic review. It makes us all very proud and happy, that we were able to meet your expectations. Our priority number one are happy and satisfied guests. Thanks as well for your opinion regarding the gym. We will keep this in mind and check, wether we will be able to change and... More 

Paris, France
Level Contributor
91 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed August 13, 2016

In mountain resort town Hinterzarten, time seems to fly at a much slower pace. Coming here is usually like a special time dimension, of quietness, softness... and pure air. Parkhotel Adler has been here for ages (even Marie Antoinette is said to have stopped here before reaching France... maybe she ought to have stopped if she had known what would... More 

Helpful?
Thank Jean H
ParkhotelAdler, Manager at Parkhotel Adler, responded to this review

Dear Jean, we would like to thank you so much for sharing your experience with us online. Our guest´s opinion is highly appreciated and helps us to go ahead improving our offer and service. We are more than happy to read that we were able to meet your expectations. Your compliments are very valuable to us, showing us that we... More 

Herrenberg, Germany
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 17, 2016

Second visit to this property. Was very happy to be here again. Great suite with lots of room for both the kids and us. Fantastic menu - the first night duck appetizer was so good we wished for a main course...then came our main course and we just wished it would never end. Kids loved the private park with playground,... More 

Helpful?
Thank jerhild
ParkhotelAdler, Manager at Parkhotel Adler, responded to this review

Dear guests, what a pleasure to read about your great experiences at our place for the second time. You are making our staff and us really happy and we would therefore like to thank you very much for sharing this wonderful review on Tripadvisor. The best motivation for all of us are happy and satisfied guests. If guests are feeling... More 

Fishers, Indiana
Level Contributor
388 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
Reviewed July 12, 2016

If you want the lap of luxury in the Black Forest, then this is it. If you want a good value, this is not the place. This is a very nice, quality property. We made the mistake of staying here only 1 night, arriving around 5:30 pm and checking out the next morning. Due to the rainy weather, we were... More 

Helpful?
Thank hellmbeck
Zurich, Switzerland
Level Contributor
57 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 10, 2016 via mobile

Super service. All is very familiar! Place to be if you ate not looking for to much "shicki micki" (posh) place! Good service, nice and friendly people at the front desk! The vice director Uli, is amazing and she is friendly and a attentive spirit. Very exclusive rooms, super spa area, new gym, and the park are is big and... More 

Helpful?
Thank derekkotara
Antwerp, Belgium
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 3, 2016

old established hotel , and no Air condition , I was told warm days don't appear too often , cooling down in the night makes the room temperature bearable on a warm day (like we had ) ,it is however recommended not to stay at the top floor , at least not in the summer . Otherwise functional ,big rooms... More 

Helpful?
Thank arielaviner
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 3, 2016

My wife and I stayed here for our 5th wedding anniversary (only for one night). The food in the hotel's own restaurant was exceptional. The spa area was large and we thoroughly enjoyed the outdoor jacuzzi! The room and bathroom were of a very high standard as you would expect. The staff were very professional and friendly. The breakfast included... More 

Helpful?
Thank David S
Pompano Beach, Florida
Level Contributor
81 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed May 5, 2016

When it snowed unexpectedly in late April, this was the most beautiful hotel! Our room was nice, my pillow was small and flat so I ordered an extra couple which helped a lot. Our room was a very nice size with a sitting area separate from the bedroom section. The key was so pretty - but also hard for me... More 

Helpful?
Thank jackieflpowerboat
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Ski-In / Ski-Out
Food & drink at the hotel
Parkhotel Adler
Parkhotel Adler
Cuisines: German, European, Central European, Mediterranean
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Golf course
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
This since 1446 family owned 5-star Boutique Resort belongs to the "Small Luxury Hotels of the World" and is located in one of the most beautiful areas of Germany, the Southern Black Forest in the little village of Hinterzarten. The family owned hotel is headed by Katja Newman in the 16th generation. She combines both in a perfect way, tradition and modernity, Supported by her Deputy General Manager Ulrike Trejo-Ketterer and a professional team of 90 members, she combines both in a perfect way, tradition and modernity. A very individual and cordial service makes guests feel at home. The 56 non smoking rooms and suites had all been renewed only a few years ago. The individually styled rooms and suites are mainly located in the main building. Allergy sufferes will find some very cosy rooms with the typical Black Forest House low room height (around 1,90m) in the historical Black Forest House just in front. It was built in 1639 and you will find there as well the two restaurants, the "Wirtshus" and the elegant Gourmet restaurant "Marie Antoinette". The hotelbar "Leo Lounge", the Breakfast Pavillon as well as the ballroom "French" are also located here. Also kids will find a lot of space to play. If the weather is nice they can enjoy discovering the outdoor playground, ping pong and volleyball in the hotelpark. Mountainbike and slides can be rented out for free. For indoor activities the hotel offers an indoor playground with pool billard and a table football. The spacious family suites are available for families with up to 3 children. The modern Wellness Pavillon with its 1.500 Sqm is located in the beautiful private 4 acres hotelpark. Relax and enjoy a heated indoor and outdoor pool (both opened the whole year round), an indoor and outdoor jacuzzi, different saunas, a steambath, a gym, solarium, a beauty centre with a selected offer of beauty and health treatments, last but not least a hairdresser. The Parkhotel Adler is rich in tradition. It is the perfect place for guests seeking for relaxation or an action-packed break. Another highlight for Parkhotel Adler guests: Free greenfee on the 18-hole golfcourse "Hochschwarzwald", only a 10 minutes drive away from the hotel. The Parkhotel Adler offers so much more. We can't await to welcoming you soon! ... more   less 

Additional Information about Parkhotel Adler

Address: Adlerplatz 3, 79856 Hinterzarten, Baden-Wurttemberg, Germany
Location: Germany > Baden-Wurttemberg > Hinterzarten
Price Range: $237 - $454 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Parkhotel Adler 5*
Number of rooms: 56
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Also Known As:
Parkhotel Adler Hinterzarten, Germany - Baden-Wurttemberg
Parkhotel Adler Hotel Hinterzarten
Hotel Style:
#1 Ski-In / Ski-Out Hotel in Hinterzarten
#1 Spa Hotel in Hinterzarten
#1 Luxury Hotel in Hinterzarten
#4 Romantic Hotel in Hinterzarten
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Questions & Answers

Here's what travelers have asked, with answers from Parkhotel Adler staff and other travelers.
2 questions
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Questions? Get answers from Parkhotel Adler staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay in the old building. Real character and excellent rooms full of space.”
 of 5 bubbles Gwennie-7, Aug 20, 2016 | Read review
“rooms looking over the park have a great view”
 of 5 bubbles jerhild, Jul 17, 2016 | Read review
“in the summer not to stay at the top floor , there is no air condition.”
 of 5 bubbles arielaviner, Jul 3, 2016 | Read review
“Ask for a room with a good WiFi signal if that's important to you”
 of 5 bubbles Z9994PWdavids, Jun 3, 2016 | Read review
“We had nice room facing the pool and garden. Pleasant outlook.”
 of 5 bubbles howardR109, Oct 8, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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