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NH Frankfurt Airport West

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NH Frankfurt Airport West
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388 Reviews from our TripAdvisor Community

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Showing 124: English reviews
Hong Kong, China
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

The hotel is not bad overall, the main problem is this hotel seem to cater towards group tour travelers. The staffs are usually too busy to have time to help you. Checkout took forever as they are under-staffed, internet was slow.

Helpful?
Thank tgiaa01112016
Sven F, Manager at NH Frankfurt Airport West, responded to this review

Dear tgiaa01112016, thank you very much for taking the time to share your experiences with us after your stay in our NH Frankfurt Airport West. Your comments are really important for us so we take them really seriously and use them to improve our service. I would also like to let you know that we have just connected our Glas... More 

Tokyo, Japan
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

We have stayed at this hotel several times in the past. It is located close to Frankfurt Airport, which makes it an ideal hub to explore the Rhein-Main area on day trips. You can go jogging in the forest nearby or along the Main river, each a few minutes away.

Helpful?
Thank wepito2016
Coventry, United Kingdom
Level Contributor
86 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 5 weeks ago via mobile

It's a short (but expensive ) hop in a taxi - looks modern on the outside - foyer fine - small bar area - open plan restaurant lacking in atmosphere - rooms a little basic and shabby with a musty smell - very very busy - took a long time to be served at reception - ok cheaper than the... More 

Helpful?
Thank hgrifbell
Sven F, Manager at NH Frankfurt Airport West, responded to this review

Dear hgrifbell, Thank you for taking the time to share your experiences after your stay with us. We constantly aim to provide our guests with the finest of facilities and services and we very much regret that we did not meet your expectations at all. We hope you will give us another Chance so that we can convince you of... More 

Travelers are raving about these Raunheim hotels

Trophy Club, Texas
Level Contributor
80 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed October 29, 2016

I stayed in this hotel by recommendation of my client as it was close to their office. However, there is one serious weakness in this hotel and my colleague shared the same experience. You can't work with the current Internet connection, it was extremely slow and the upgrade option did not work, even if I was ready to pay an... More 

Helpful?
Thank DrSalonen
Level Contributor
3 reviews
3 hotel reviews
Reviewed October 27, 2016 via mobile

A very interesting option in case of a stopover in Frankfurt. Actually the hotel is able to get 5 stars, the only reason to get only 4 is because it's missing the wow. To start with the rooms, it's exactly what you would expect from such a hotel, nothing more, nothing less: It's clean, , a confortable bed, a desk... More 

Helpful?
Thank Constantin R
Leesburg, Virginia
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 21, 2016

First the good points. Very nice neighborhood, easy walk to train, easy walk to the river, and free shuttle to the airport. I think I received an upgraded room, although I did not book one. It was a nice large room with coffee/tea making facility. The room was clean, and the bathroom was nice. Comfortable bed, pillows and linens weren't... More 

Helpful?
Thank jstrahler
Sven F, Manager at NH Frankfurt Airport West, responded to this review

Dear jstrahler, thank you very much for taking the time to share your experiences with us after your stay in our NH Frankfurt Airport West. We appreciate your lovely comments about our Services and the friendliness of our members of staff. Please be informed that if you turn the small lever on the lock our cleaner and made can’t open... More 

Plymouth, United Kingdom
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 21, 2016 via mobile

Looked very basic outside but inside good decor and smart rooms, it would have been good to have had coffee making in the room but other than that a good stay, prompt shuttle service to the airport and very helpful staff.

Helpful?
Thank Cornishrob
Auckland, New Zealand
1 review
Reviewed October 19, 2016

I feel it would be good to either have tea/coffee making availability in the rooms or be able to access a cup of coffee from the cafetariea downstairs Most of us are tired and don't want to visit the dining room Otherwise Imthought the hotel was great very clean and spacious Well Done!

Review collected in partnership with NH Hotels

Helpful?
Thank annettec804
Cornworthy, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 12, 2016

There for 2 nights, a one from top floor room. Public areas are nice, the corridors have a transit hotel feel to them - lots of short stays. My particular room (one from top floor, on the left of the hotel) suffered from a steady low frequency hum, as did some colleagues rooms. It kept me awake the first night,... More 

Helpful?
Thank Mark H
Sven F, Manager at NH Frankfurt Airport West, responded to this review

Dear Mark H, thank you very much for taking the time to share your experiences with us after your stay in our NH Frankfurt Airport West. I really appreciate the lovely comments about our Services. Thank you also for your recommendation to other guests and we will also be happy to welcome you again soon in Raunheim. I wish you... More 

Denver, Colorado
Level Contributor
59 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 6, 2016 via mobile

Great for an overnight. Rooms are decent size, clean, comfy beds. Quiet as well which is always a good thing.. courtesy vans run about every 10 minutes.. There are at least 4 different NH hotels in the area. This van is number 2. This one is a bit further away but a bit more reasonable..

Helpful?
Thank milehidi
Sven F, Manager at NH Frankfurt Airport West, responded to this review

Dear milehidi, thank you very much for taking the time to share your experiences with us after your stay in our NH Frankfurt Airport West. I really appreciate the excellent comments, that I have shared with our staff. We look forward for the opportunity of welcoming you again soon. Best Regards More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The NH Frankfurt Airport West is ideally located close to the Frankfurt International Airport. Our airport shuttle guarantees our guests easy arrival and departure, with just a 15-minute ride to the hotel. ... more   less 

Additional Information about NH Frankfurt Airport West

Address: Kelsterbacher Str. 19-21, D-65479 Raunheim, Hesse, Germany (Formerly NH Frankfurt Rhein Main)
Location: Germany > Hesse > Raunheim
Price Range: $57 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Frankfurt Airport West 4*
Number of rooms: 306
Reservation Options:
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Also Known As:
Nh Frankfurt Rhein - Main Hotel Raunheim
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Questions & Answers

Here's what travelers have asked, with answers from NH Frankfurt Airport West staff and other travelers.
4 questions
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Questions? Get answers from NH Frankfurt Airport West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Go right and lower”
 of 5 bubbles X3603ZZmarkh, Oct 12, 2016 | Read review
“Free shuttle - take #1(2 hotels) Instructions said catch shuttle @ Terminal 1 - Hall A. Stand in front of Hall B to catch shuttle.”
 of 5 bubbles Ronda3503, Sep 24, 2016 | Read review
“If you need to be connected, then just not book here. Also, the phones in rooms cannot dial external.”
 of 5 bubbles rajeshshin, Sep 14, 2016 | Read review
“I guess all rooms are similar.”
 of 5 bubbles cosmopolitanforlife, Jun 12, 2016 | Read review
“Opposite side to rail lines”
 of 5 bubbles AndrewD28, Apr 12, 2016 | Read review
5 of 5
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