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NH Frankfurt Airport West

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NH Frankfurt Airport West
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315 Reviews from our TripAdvisor Community

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Showing 103: English reviews
Hong Kong, China
Level Contributor
42 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Quite disappointed with the overall quality as it didn't match that of another experience I had with the NH brand. If I had to stay next to Frankfurt airport next time, I will likely choose another hotel. We checked in at 1am and notified the staff at the front desk that I would like to check out at 1pm as... More 

Helpful?
Thank Patty L
Vilnius, Lithuania
Level Contributor
59 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 1 week ago

We got to sleep in this hotel because our flight got canceled. We arived a bit late (after 23:00), and the restaurant service was horible: there were some food leftovers, but no hot drinks! We had a single cup in the room, with a single bag of tea. Beds had some very weird coverings, which made us sweat a lot.... More 

Helpful?
Thank Vytautas A

Travelers are raving about these Raunheim hotels

Hamburg, Germany
1 review
3 of 5 stars Reviewed 1 week ago

No Sockets near bed, that creates problem with phone charging overnight. Really bad Wifi. For better option you have to pay , that is really free in all other hotels. Breakfast is ok. Staff is friendly.

Review collected in partnership with NH Hotels

Helpful?
Thank travellerZ4388QR
Manchester, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Very nice clean and efficient hotel, with all you need for a short break. Highly recommended for business stays or short breaks for the local area, short taxi/shuttle to the airport and local links to Frankfurt city.

Review collected in partnership with NH Hotels

Helpful?
Thank 440beny
Brussels, Belgium
1 review
3 of 5 stars Reviewed 1 week ago

I have stayed at NH hotels before and my stay at this one was again pleasant and went as expected. Staff were professional and friendly. Rooms were clean. Good noise insolation so a good nights sleep.

Review collected in partnership with NH Hotels

Helpful?
Thank adamsJ2737VQ
Sven F, Manager at NH Frankfurt Airport West, responded to this review

Dear adamsJ2737VQ, thank you very much for taking the time to give us a review on trip advisor. We are happy that you had a pleasant stay in our NH Frankfurt Airport West and we would be also happy to see you hear again soon. We wish you a nice day. Best Regards More 

Christchurch, New Zealand
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a basic but very decent little airport hotel. The rooms are well equipped and the staff are professional and helpful. The frequently running airport shuttle is great. This hotel was immaculately clean with the exception of the breakfast dining room. The floor was filthy. I watched the staff repeatedly wipe spilt food off of the used tables and... More 

Helpful?
Thank notknowmeyet
Sven F, Manager at NH Frankfurt Airport West, responded to this review

Dear notknowmeyet, thank you very much for taking the time to share your experiences with us after your stay in our NH Frankfurt Airport West. Your Comments are really important for us because they are helping us to improve our service. We are happy that you have been satisfied with the stay in our hotel. The point you have written... More 

Mumbai (Bombay), India
Level Contributor
57 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The in airport travel for connecting flights needs is well managed, more food options suiting the international palette needs to be increased. Ensure connecting flights are well timed and there is adequate time between 2 flights as estimating the walking can be difficult.

Helpful?
Thank Pranavdesai92
Sven F, Manager at NH Frankfurt Airport West, responded to this review

Dear Pranavdesai92, thank you very much for taking the time to share your experiences with us. We hope you had an pleasant stay in our NH Frankfurt Airport West and wish you a nice weekend. Hope to see you again next time in Raunheim. Best Regards More 

Hamburg, Germany
1 review
2 of 5 stars Reviewed 4 weeks ago

for this price not worth it............ Location not bad if you need to be close to the airport not enough parking space no friendly staff at the counter while checking in NH use to be better in the past

Review collected in partnership with NH Hotels

Helpful?
Thank JMHamburg
Sven F, Manager at NH Frankfurt Airport West, responded to this review

Dear JMHamburg, thank you very much for taking the time to give us your feedback. We regret for not covering you exceptions at all. However, it surprises me a lot your comment referring to the friendly staff as we are very often praised about our friendly staff. We will verify what could have happened on the day of your stay... More 

Downtown Dubai, United Arab Emirates
2 reviews
2 of 5 stars Reviewed 4 weeks ago via mobile

Although the staff were friendly and had no issue with anyone, generally I was really surprised how can such a hotel be rated as 4 stars ! Unbelievable. High price, Same breakfast everyday, no other food choice than the only one restaurant in the hotel, air conditioning system does not work in hot days! Don't know what is the use... More 

Helpful?
Thank essacip
Sven F, Manager at NH Frankfurt Airport West, responded to this review

Dear essacip, Thank you very much for taking the time to share your experiences with us after your stay in our NH Frankfurt Airport West. I would like to apologize for not covering your expectations at all. I am also really sorry for the inconveniences caused to you regarding our air condition which did not work this days 100% because... More 

1 review
1 of 5 stars Reviewed June 23, 2016 via mobile

This is worst WiFi I have ever seen. One decade old 11g still in service, can't even write the review there. Don't even dream about online videos or music. When I checked in, lobby is hot, air condition isn't working, lots of people queuing. , the room, nonsmoking room, smells bad. I'll never ever consider this NH group hotel.

Helpful?
Thank Kell Lin
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The NH Frankfurt Airport West is ideally located close to the Frankfurt International Airport. Our airport shuttle guarantees our guests easy arrival and departure, with just a 15-minute ride to the hotel. ... more   less 

Additional Information about NH Frankfurt Airport West

Address: Kelsterbacher Str. 19-21, 65479 Raunheim, Hesse, Germany (Formerly NH Frankfurt Rhein Main)
Location: Germany > Hesse > Raunheim
Price Range: $56 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Frankfurt Airport West 4*
Number of rooms: 306
Reservation Options:
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Also Known As:
Nh Frankfurt Rhein - Main Hotel Raunheim
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