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NH Frankfurt Airport West

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NH Frankfurt Airport West
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335 Reviews from our TripAdvisor Community

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Showing 107: English reviews
Dubai, United Arab Emirates
1 review
2 of 5 stars Reviewed 1 week ago

The size of the connected rooms were too small The service was poor The cleanliness was poor The breakfast buffet was not bad but there was no variety No staff to help with the luggege when check in or check out it is self service so it is difficult for a family with many bags

Review collected in partnership with NH Hotels

Helpful?
Thank Ali H
Auckland, New Zealand
1 review
4 of 5 stars Reviewed 2 weeks ago

All was very ok (room size / features / cleaneness, breakfast, overall friendliness), accept the internet connection was hardly available, so I changed hotels as I do need daily contact to the office.

Review collected in partnership with NH Hotels

Helpful?
Thank wolfgangd999
Ellesmere Port, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel was very good, staff were very friendly, food and drinks service was excellent, Gym and swimking pool was excellent , considerring the location to the airport there was very little noise, a great position for the train station, overall a good stay for the busines trip. Very impressed for my first stay.

Review collected in partnership with NH Hotels

Helpful?
Thank C452JHdavidw
Burghausen, Germany
Level Contributor
115 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I have to say that breakfast was very good. Room clean and beds ok. Quiet enough. Wifi sucked either because the place was full or simply connection ain't good enough. Airport Transfer is not free (5 Euros per person). Just take the S-Bahn. 10 minutes walking distance and only 2 stations away (in 25 minutes you'll be in the airport).... More 

Helpful?
Thank CARLO C
Hong Kong, China
Level Contributor
42 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Quite disappointed with the overall quality as it didn't match that of another experience I had with the NH brand. If I had to stay next to Frankfurt airport next time, I will likely choose another hotel. We checked in at 1am and notified the staff at the front desk that I would like to check out at 1pm as... More 

Helpful?
Thank Patty L

Travelers are raving about these Raunheim hotels

Vilnius, Lithuania
Level Contributor
61 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed July 22, 2016

We got to sleep in this hotel because our flight got canceled. We arived a bit late (after 23:00), and the restaurant service was horible: there were some food leftovers, but no hot drinks! We had a single cup in the room, with a single bag of tea. Beds had some very weird coverings, which made us sweat a lot.... More 

Helpful?
Thank Vytautas A
Sven F, Manager at NH Frankfurt Airport West, responded to this review

Dear Vytautas A, Thank you very much for taking the time to share your experiences with us after your stay. I am very sorry for the unlovely impressions you have become by entering the restaurant. Because of our restaurant closing times (23:00h) we start to clean up slowly and go to close if there are no new guests. We do... More 

Hamburg, Germany
1 review
3 of 5 stars Reviewed July 22, 2016

No Sockets near bed, that creates problem with phone charging overnight. Really bad Wifi. For better option you have to pay , that is really free in all other hotels. Breakfast is ok. Staff is friendly.

Review collected in partnership with NH Hotels

Helpful?
Thank travellerZ4388QR
Sven F, Manager at NH Frankfurt Airport West, responded to this review

Dear travellerZ4388QR, Thank you very much for taking the time to share your experiences with us after your stay in our NH Frankfurt Airport West. I understand your point with the missing Sockets near the bed and will forward this Comment to our responsible colleagues in our HQ. Our Wi-Fi will be upgraded in the coming weeks and we hope... More 

Manchester, United Kingdom
1 review
4 of 5 stars Reviewed July 21, 2016

Very nice clean and efficient hotel, with all you need for a short break. Highly recommended for business stays or short breaks for the local area, short taxi/shuttle to the airport and local links to Frankfurt city.

Review collected in partnership with NH Hotels

Helpful?
Thank 440beny
Sven F, Manager at NH Frankfurt Airport West, responded to this review

Dear 440beny, Thank you very much for taking the time to share your experiences with us after your stay in our NH Frankfurt Airport West. WE are very pleased that you have enjoyed your stay and evaluated our services in detail. We look forward for the opportunity of welcoming you again in Raunheim. Best Regards More 

Brussels, Belgium
1 review
3 of 5 stars Reviewed July 20, 2016

I have stayed at NH hotels before and my stay at this one was again pleasant and went as expected. Staff were professional and friendly. Rooms were clean. Good noise insolation so a good nights sleep.

Review collected in partnership with NH Hotels

Helpful?
Thank adamsJ2737VQ
Sven F, Manager at NH Frankfurt Airport West, responded to this review

Dear adamsJ2737VQ, thank you very much for taking the time to give us a review on trip advisor. We are happy that you had a pleasant stay in our NH Frankfurt Airport West and we would be also happy to see you hear again soon. We wish you a nice day. Best Regards More 

Christchurch, New Zealand
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed July 15, 2016

This is a basic but very decent little airport hotel. The rooms are well equipped and the staff are professional and helpful. The frequently running airport shuttle is great. This hotel was immaculately clean with the exception of the breakfast dining room. The floor was filthy. I watched the staff repeatedly wipe spilt food off of the used tables and... More 

Helpful?
Thank notknowmeyet
Sven F, Manager at NH Frankfurt Airport West, responded to this review

Dear notknowmeyet, thank you very much for taking the time to share your experiences with us after your stay in our NH Frankfurt Airport West. Your Comments are really important for us because they are helping us to improve our service. We are happy that you have been satisfied with the stay in our hotel. The point you have written... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The NH Frankfurt Airport West is ideally located close to the Frankfurt International Airport. Our airport shuttle guarantees our guests easy arrival and departure, with just a 15-minute ride to the hotel. ... more   less 

Additional Information about NH Frankfurt Airport West

Address: Kelsterbacher Str. 19-21, 65479 Raunheim, Hesse, Germany (Formerly NH Frankfurt Rhein Main)
Location: Germany > Hesse > Raunheim
Price Range: $56 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Frankfurt Airport West 4*
Number of rooms: 306
Reservation Options:
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Also Known As:
Nh Frankfurt Rhein - Main Hotel Raunheim
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