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Mercure Hotel Frankfurt Airport

Am Weiher 20, 65451 Kelsterbach, Hesse, Germany (Formerly Novotel)
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851 Reviews from our TripAdvisor Community

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Showing 442: English reviews
De Kwakel, The Netherlands
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Lovely room need and clean and close to airport. Shuttle services available. Friendly welcoming staff with excellent knowledge. My preferred hotel in Frankfurt. Food and bar available at fair prices. Schnizels always do go well here.

Helpful?
Thank Jacques v
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Park your car for free for a long stay. So close to the airport with a free shuttle. The staff is friendly and efficient. Rooms large, nice shower, nice amenities, comfy beds that can sleep four, mini bar, wide range of tv channels, Bar and restaurant. Great deal!

Helpful?
Thank Anastasia B
Level Contributor
55 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel was okay, nothing better, nothing worse. However, for the price and a Mercure I would have expected a bit more. The hotel shuttle was okay, despite having to wait for it about for 45 mins. Anyway, it was free. The staff is nice and they are pleased to help. The hotel room was okay, I would say it... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank AudreyKathy
Glasgow, Scotland, United Kingdom
Level Contributor
67 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

A well situated hotel with easy access from the airport. The staff were all very pleasant and accommodating and the restaurant has a good selection of menu items and drinks. The swimming pool and gym, although not large, are clean and pleasant. I found my stay comfortable and had easy access to my meeting nearby.

Helpful?
Thank Hani_Rae
TheMGMT, General Manager at Mercure Hotel Frankfurt Airport, responded to this review

Thank you for your excellent review, Hani_Rae. Please return again soon to the Mercure Hotel Frankfurt Airport. More 

Geneva, Switzerland
Level Contributor
143 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

While this officially says it's an airport hotel, it's actually a 10 minute bus ride away. The good point is that you don't hear the airplanes. The bad point is that there's nothing to do around the hotel. It's a good place to rest for a layover though. The pool is a nice little extra. The restaurant food is actually... More 

Helpful?
Thank Daniel1200
TheMGMT, General Manager at Mercure Hotel Frankfurt Airport, responded to this review

Thank you for your review, Daniel1200. More 

Saint-Leu, Reunion Island
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We have realized our annual convention in this hotel. Excellent relationship with Nicole sales manager and above all perfect work and really good service from Orsola and Fatih. Always available they make your wishes come true. Thank to you both. See you soon. Matthieu

Helpful?
Thank MatthieuPont
TheMGMT, General Manager at Mercure Hotel Frankfurt Airport, responded to this review

Thank you for your excellent review, Matthieu. Thank you especially for praising our fine associates. Kind regards. More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My global impression is good. The Front Desk employees are very friendly and helpful. The hotel is 5 minutes walking distance from the commercial area of the village. Breakfast is good quality and the restaurant is clean and well decorated. The hotel's management should definitely pay more attention to the Chinese groups with heavily smoking and loudly speaking people.

Helpful?
Thank Nicolas D
TheMGMT, General Manager at Mercure Hotel Frankfurt Airport, responded to this review

Thank you for your great review, Nicolas! More 

Jakarta
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel after had a long flight. This hotel has a free shuttle bus from frankfurt airport altough i was waited for quite long time. Room quite oldies but still clean and have good appliances. it can say balance between price and accomodation.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Wong T
TheMGMT, General Manager at Mercure Hotel Frankfurt Airport, responded to this review

Thank you very much for your review, Wong T. We look forward to welcoming you again soon. More 

Puchong,
1 review
5 of 5 stars Reviewed 4 weeks ago

The hotel is comfortable, staff is pleasant and restaurants are nice. The location is good as it is not so far from the airport and train station. It is also provides a good shuttle service. This is my third stay in the last 8 months and look forward to being there again.

Review collected in partnership with Accorhotels.com

Helpful?
Thank rsrivastava68
TheMGMT, General Manager at Mercure Hotel Frankfurt Airport, responded to this review

Thank you for your excellent review, rsrivastava68! We look forward to welcoming you again soon at the Mercure Hotel Frankfurt Airport. More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The refurbished 4 star Mercure Hotel Frankfurt Airport offers 150 airconditioned rooms, 7 airconditioned conference rooms, an indoor pool with sauna and a private car park. Our New York restaurant is open from 12 noon to 2.30 p.m. and from 6 to 11 p.m. every day. The Zeppelin Lounge bar is open from 5 a.m. to midnight. Our free airport transfer service runs to Terminal 1, 4 km away, between 5.40 a.m. and 11.10 p.m. The hotel is 15 km from the city centre and 20 min drive from the exhibition centre. ... more   less 

Additional Information about Mercure Hotel Frankfurt Airport

Address: Am Weiher 20, 65451 Kelsterbach, Hesse, Germany (Formerly Novotel)
Location: Germany > Hesse > Kelsterbach
Price Range: $58 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Frankfurt Airport 4*
Number of rooms: 150
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Also Known As:
Mercure Frankfurt Airport
Mercure Hotel Kelsterbach
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