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Mercure Hotel Frankfurt Airport

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Mercure Hotel Frankfurt Airport
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865 Reviews from our TripAdvisor Community

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Showing 449: English reviews
Tel Aviv, Israel
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Good hotel, close to airport, the staff were very kind and helpful, excellent rich breakfast, clear room, good WiFi. Parking cost is 15 euros per night. I book two rooms and got both of them close one to another.

Helpful?
Thank Dmitry_XYZ
Pecs, Hungary
1 review
3 of 5 stars Reviewed 2 weeks ago

Hotel is a bit old fashioned but well maintained business hotel. You can have a good sleep, expect a helpful staff and an expensive restaurant with limited choice of food. Bed is comfortable, but bathroom is a cheep plastic shower block that rather fits to the style of a low cost hotel. Hotel is a 10 minutes ride from Frankfurt... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank O6596BXpeterm
Toronto, Ontario
1 review
3 of 5 stars Reviewed 3 weeks ago

This particular hotel was below Mecure's standards. We were appalled by the dirty carpets in the common areas plus marks on walls and need for painting. This was a first impression before we even went to our room. The hotel needs extensive renovations in common areas. Our dinner was tasty, and the staff professional; however, we cannot comment on the... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank MaryfromCanada2016
Saint Peters, Missouri
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Everyone was very nice and helpful except the shuttle driver. He was very grumpy and seemed "put off". We did not spend much time at the hotel as we were out enjoying the sites but we thought it was nice, clean and comfortable. The only other thing is there is very limited parking and we had to wait quite a... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank bev928
TheMGMT, General Manager at Mercure Hotel Frankfurt Airport, responded to this review

Thank you very much for your review, bev928. We're sorry about your experience with the driver. We've contacted our bus provider to immediately handle the situation. We're glad that you enjoyed our hotel and hope to welcome you again soon. Kind regards. More 

Blanes
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Great location,so close to F/Furt Airport with shuttlebus provided.Woul stay again.Only negative was the badly stained carpet in the dining room-a disgrace to the Accor brand.In 10 weeks of travel in Europe the worst,by far, we have experienced

Review collected in partnership with Accorhotels.com

Helpful?
Thank spencerh0
TheMGMT, General Manager at Mercure Hotel Frankfurt Airport, responded to this review

Thank you very much for your review, spencerh0. Our dining room will be refurbished in the fall, occupancy permitting. Please return again soon. Kind regards. More 

Ghent, Belgium
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had chosen Mercure Airport Frankfurt for practical and financial reasons: we were able to book a room at a low rate that included a parking for our car and a free shuttle from and to the airport. The price we had to pay was therefore very reasonable. Rooms are a bit used but nevertheless clean. Despite its proximity to... More 

Helpful?
1 Thank Yves1974
TheMGMT, General Manager at Mercure Hotel Frankfurt Airport, responded to this review

Thank you very much for your good review, Yves1974. Thank you especially for praising our fine associates. Please return again soon to the Mercure Hotel Frankfurt Airport. Kind regards. More 

Besancon, France
1 review
2 of 5 stars Reviewed 4 weeks ago

Hotel Need renovation - and a new wifi ( very slow ) I know you Can Bay higher speed - but not on a 4 Star hotel. And is allso poor that you pay for parking - the gest have Payed for the room. Thing new and look on Best Western hotels

Review collected in partnership with Accorhotels.com

Helpful?
Thank FredericFTram

Travelers are raving about these Kelsterbach hotels

De Kwakel, The Netherlands
Level Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 20, 2016 via mobile

Lovely room need and clean and close to airport. Shuttle services available. Friendly welcoming staff with excellent knowledge. My preferred hotel in Frankfurt. Food and bar available at fair prices. Schnizels always do go well here.

Helpful?
Thank Jacques v
TheMGMT, General Manager at Mercure Hotel Frankfurt Airport, responded to this review

What a superb review, Jacques! Thank you very much. We look forward to welcoming you again soon at the Mercure Hotel Frankfurt Airport. Kind regards. More 

Level Contributor
32 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 19, 2016 via mobile

Park your car for free for a long stay. So close to the airport with a free shuttle. The staff is friendly and efficient. Rooms large, nice shower, nice amenities, comfy beds that can sleep four, mini bar, wide range of tv channels, Bar and restaurant. Great deal!

Helpful?
Thank Anastasia B
TheMGMT, General Manager at Mercure Hotel Frankfurt Airport, responded to this review

Thank you for your awesome review, Anastasia! Please return again soon to the Mercure Hotel Frankfurt Airport. Kind Regards. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The refurbished 4 star Mercure Hotel Frankfurt Airport offers 150 airconditioned rooms, 7 airconditioned conference rooms, an indoor pool with sauna and a private car park. Our New York restaurant is open from 12 noon to 2.30 p.m. and from 6 to 11 p.m. every day. The Zeppelin Lounge bar is open from 5 a.m. to midnight. Our free airport transfer service runs to Terminal 1, 4 km away, between 5.40 a.m. and 11.10 p.m. The hotel is 15 km from the city centre and 20 min drive from the exhibition centre. ... more   less 

Additional Information about Mercure Hotel Frankfurt Airport

Address: Am Weiher 20, 65451 Kelsterbach, Hesse, Germany (Formerly Novotel)
Location: Germany > Hesse > Kelsterbach
Price Range: $60 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Frankfurt Airport 4*
Number of rooms: 150
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Also Known As:
Mercure Frankfurt Airport
Mercure Hotel Kelsterbach
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