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Mercure Hotel Frankfurt Airport

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Mercure Hotel Frankfurt Airport
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885 Reviews from our TripAdvisor Community

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Showing 455: English reviews
Durham, UK
Level Contributor
60 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed yesterday NEW

One night before a red eye out of Frankfurt airport. I'd emailed the hotel in advance about the shuttle and they'd sent a copy of the timetable. This was useful as when i arrived at the airport, I didn't see a schedule (I may have missed it). Check in was very friendly and I booked my shuttle for 0455 (ouch.... More 

Helpful?
Thank D6AMS

Travelers are raving about these Kelsterbach hotels

Tenerife, Spain
Level Contributor
128 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Back on my travels again and we stopped in the hotel again for 2 nights .. Service and food as usual very good ..The only thing I didn't like this time is.... there is like a level just above the reception area with stairs ONLY and we where put in a room on this level......so its a bit awkward to... More 

Helpful?
Thank robertah2014
TheMGMT, General Manager at Mercure Hotel Frankfurt Airport, responded to this review

Dear robertah2014, Thank you very much for your great review. Please return again soon to the Mercure Hotel Frankfurt Airport. Kind Regards More 

santa clara
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Room average at best, free shuttle from airport. Room was quite warm, tried cooling down and had little luck. A/C did not cool properly. Restaurant at hotel was good, walking trails ok. Early check in was honored.

Helpful?
Thank plars77
Singapore, Singapore
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for one night on a Friday during my transit from Asia to Austria. Convenient and free hotel-airport transfer provided by the hotel. Room is clean, spacious and comfortable. Only complaint is that the free wifi is woefully slow, even when I was surfing the Internet early in the morning at 4am. My mobile 4G data connection provided faster... More 

Helpful?
Thank nuttyalmond_TK
TheMGMT, General Manager at Mercure Hotel Frankfurt Airport, responded to this review

Dear nuttyalmond_TK, Thank you very much for your excellent review. We're glad that you enjoyed your stay with us. Unfortunately, our free wifi offers less band width than our payable high speed access. Please return again soon. Kind regards. More 

White Rock, Canada
Level Contributor
234 reviews
150 hotel reviews
common_n_hotel_reviews_1bd8 463 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Our tour group stayed at this hotel near the airport for one night. The rooms are decorated in a modern retro theme. Very functional, clean and comfortable. Shower is best ever. Free wifi but no safe or bottled water. Shopping mall is a 2 minute walk, not upscale but a variety of affordable stores. Restaurants in the area - many... More 

Helpful?
1 Thank Hosta_La_Vista
Tel Aviv, Israel
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Good hotel, close to airport, the staff were very kind and helpful, excellent rich breakfast, clear room, good WiFi. Parking cost is 15 euros per night. I book two rooms and got both of them close one to another.

Helpful?
Thank Dmitry_XYZ
TheMGMT, General Manager at Mercure Hotel Frankfurt Airport, responded to this review

Thank you very much for your review, Dmitry! We're delighted that you enjoyed your stay and that you were especially pleased with our fine associates. We look forward to welcoming you again soon at the Mercure Hotel Frankfurt Airport. More 

Pecs, Hungary
1 review
3 of 5 stars Reviewed August 10, 2016

Hotel is a bit old fashioned but well maintained business hotel. You can have a good sleep, expect a helpful staff and an expensive restaurant with limited choice of food. Bed is comfortable, but bathroom is a cheep plastic shower block that rather fits to the style of a low cost hotel. Hotel is a 10 minutes ride from Frankfurt... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank O6596BXpeterm
Toronto, Ontario
1 review
3 of 5 stars Reviewed August 4, 2016

This particular hotel was below Mecure's standards. We were appalled by the dirty carpets in the common areas plus marks on walls and need for painting. This was a first impression before we even went to our room. The hotel needs extensive renovations in common areas. Our dinner was tasty, and the staff professional; however, we cannot comment on the... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank MaryfromCanada2016
Saint Peters, Missouri
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 2, 2016

Everyone was very nice and helpful except the shuttle driver. He was very grumpy and seemed "put off". We did not spend much time at the hotel as we were out enjoying the sites but we thought it was nice, clean and comfortable. The only other thing is there is very limited parking and we had to wait quite a... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank bev928
TheMGMT, General Manager at Mercure Hotel Frankfurt Airport, responded to this review

Thank you very much for your review, bev928. We're sorry about your experience with the driver. We've contacted our bus provider to immediately handle the situation. We're glad that you enjoyed our hotel and hope to welcome you again soon. Kind regards. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The refurbished 4 star Mercure Hotel Frankfurt Airport offers 150 airconditioned rooms, 7 airconditioned conference rooms, an indoor pool with sauna and a private car park. Our New York restaurant is open from 12 noon to 2.30 p.m. and from 6 to 11 p.m. every day. The Zeppelin Lounge bar is open from 5 a.m. to midnight. Our free airport transfer service runs to Terminal 1, 4 km away, between 5.40 a.m. and 11.10 p.m. The hotel is 15 km from the city centre and 20 min drive from the exhibition centre. ... more   less 

Additional Information about Mercure Hotel Frankfurt Airport

Address: Am Weiher 20, 65451 Kelsterbach, Hesse, Germany (Formerly Novotel)
Location: Germany > Hesse > Kelsterbach
Price Range: $68 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Frankfurt Airport 4*
Number of rooms: 150
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Also Known As:
Mercure Frankfurt Airport
Mercure Hotel Kelsterbach
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