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Mercure Duesseldorf Neuss

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Mercure Duesseldorf Neuss
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394 Reviews from our TripAdvisor Community

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Showing 92: English reviews
Grypskerke
1 review
4 of 5 stars Reviewed 1 week ago

Quiet location but far from Dusseldorf citycentre. Without green sticker not possible to drive to this centre by own car. Hotel elevator (to the rooms and restaurant) only to be reached by short staircase. Children enjoyed the hotel-pool and the ski-hall in Neuss and wanted to stay for more days or come back in short time.

Review collected in partnership with this hotel

Helpful?
Thank 233willemm
Waldshut-Tiengen, Germany
Level Contributor
8 reviews
7 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Very good bed, and large television set with optimal room size. Enough space for 2 people plus storage space. Generous free parking space. 2 minutes from Autobahn without any noise problems! Problems: Lingering cigarette stench in corridors, hotel room are though free from those smells. You will have to carry luggage up one flight of stairs, which is no good... More 

Helpful?
Thank arnonetter
France
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Refurbished room, excellent bathroom. Coffee maker but no fridge. New but relatively hard mattress. Breakfast is superb, with full english as well as large variety of other items. Dog allowed, also in breakfast room, a plus for us.

Review collected in partnership with this hotel

Helpful?
Thank ons68
Breda
1 review
1 of 5 stars Reviewed 2 weeks ago

Terrible breakfast bread was at least one day old. Beds were too hard and pillows were too small we hardley could sleep. Communication was poor room not available on time. This was a terrible experience not to be recommended

Review collected in partnership with this hotel

Helpful?
Thank 933fs

Travelers are raving about these Neuss hotels

Hoogerheide
1 review
1 of 5 stars Reviewed July 18, 2016

The bed was terrible its killing your back. Also the pillows are flat. Then we also have neighbours who thinking that the hotel is a bordeel. Screeming and the bed was verry noising. We have sleep maybe 2 hours. The only what we get frome the hotel whas i"m sorry i think that oure mony back is more than fair

Review collected in partnership with this hotel

Helpful?
Thank 555anton
Mercure_TeamNeuss, Front Office Manager at Mercure Duesseldorf Neuss, responded to this review

Dear 555anton, Thank you for the review of your stay in our house. We regret that we were not able to meet your expectations regarding our beds. But we have good news for you: Since 21th of july we have in all rooms new and bigger beds including new mattrasses. We hope to welcome you again as a guest in... More 

Villeneuve D Ascq
1 review
1 of 5 stars Reviewed July 15, 2016

Although I haven't been asked about it, I got a smoking room. As I am a non smoker and it was impossible to stay more than one second in this stinking room, I went back to the reception where I have been abruptly told I should have said my non-smoking preference during the reservation. After I had to present my... More 

Review collected in partnership with this hotel

Helpful?
Thank jeanfrancoisep
Mercure_TeamNeuss, Front Office Manager at Mercure Duesseldorf Neuss, responded to this review

Dear jeanfrancoissep, Thank you very much for your time and the effort to report your impression on your recent stay in our hotel. We're extremely sorry that you have been first posted on a smoking room. Regarding our booking situation on that day, we first had no other option. But since 1 week we are a Non smoking hotel. This... More 

Almere
1 review
4 of 5 stars Reviewed July 5, 2016

Decided on a weekend in Germany with my wife and daughter. Got a great deal on 2 nights in the hotel. Very nice staff, nice room, the bed was a bit too soft but all in all an ok room. Good breakfast. Nothing to do in the neighboorhood, but in 15 minutes you are in the center or the Neuss... More 

Review collected in partnership with this hotel

Helpful?
Thank 520pr
Mercure_TeamNeuss, Front Office Manager at Mercure Duesseldorf Neuss, responded to this review

Dear 520pr, Thank you for your review. With large joy we noticed that your stay was to your satisfaction. We hope to see you again,soon. Your Mercure Düsseldorf Neuss Team More 

Norwich, United Kingdom
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 9, 2016 via mobile

The location is not central - hence the lower price - there is an s bahn station nearby but no tram (u bahn). The room was comfortable and the bathroom was fine. Outside the bar/restaurant there is a quiet and attractive terrace which makes a good spot for outdoor eating and drinking. There was also an outdoor pool. It's all... More 

Helpful?
Thank Paul H
Mercure_TeamNeuss, Front Office Manager at Mercure Duesseldorf Neuss, responded to this review

Dear Paul H, Thank your for your review. With large joy we noticed that your stay was to your satisfaction. We hope to see you again,soon. Your Mercure Düsseldorf Neuss Team More 

Logan Central
1 review
2 of 5 stars Reviewed June 8, 2016

344 euro for one night we are staying in Frankfurt for 4 nights for that price take look at your self ( Drupa?) meals great staff helpful. Rooms had nothing. Taxi 50 euro to Dusseldorf. Charge a fair price and the hotel is ok.

Review collected in partnership with this hotel

Helpful?
Thank bobkV4491XR
Mercure_TeamNeuss, Front Office Manager at Mercure Duesseldorf Neuss, responded to this review

Dear guest, thank you for your feedback. Please check the rates and visit us again when we have no big fair in Düsseldorf! Your team of Mercure Hotel Düsseldorf Neuss More 

Warrington
1 review
3 of 5 stars Reviewed June 5, 2016

This hotel really needs a face lift. Dated decor and smells old. This week it was also very hot and humid outside and the lack of air conditioning made it very unpleasant in the night. Pillows and mattresses were too soft and after a few nights several of our party were suffering from back ache. On the plus side the... More 

Review collected in partnership with this hotel

Helpful?
Thank michellesQ455YP
Mercure_TeamNeuss, Front Office Manager at Mercure Duesseldorf Neuss, responded to this review

Dear Michelles, thank you for youre feedback. We are sorry, that your stay was not to your satisfaction! In may we finished the renovation of all our bathrooms and we will get new beds, too. Your team of Mercure Hotel Düsseldorf Neuss More 

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Neuss, the green city, is conveniently located close to highway A57 and only 30 minfrom fairs, airports, Düsseldorf, Cologne and Europes biggest indoor-skitrack. 4-star hotel with 115 rooms, meeting rooms, restaurant, bar, terrace, and outdoor swimming pool. ... more   less 

Additional Information about Mercure Duesseldorf Neuss

Address: Am Derikumer Hof 1, 41469 Neuss, North Rhine-Westphalia, Germany (Formerly Novotel)
Location: Germany > North Rhine-Westphalia > Neuss
Price Range: $58 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Duesseldorf Neuss 4*
Number of rooms: 115
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Also Known As:
Accor Duesseldorf Neuss
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