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Swissotel Dusseldorf/Neuss

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Rheinallee 1, 41460 Neuss, North Rhine-Westphalia, Germany
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504 Reviews from our TripAdvisor Community

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Showing 196: English reviews
De Punt
2 reviews
5 of 5 stars Reviewed yesterday NEW

A beautiful Hotel with an excellent breakfast! Nice rooms and wellness, everything you need. Close to the Rein. Close to a lovely city Neuss and Dusseldorf that we didn't see at all. We save that for the next time!

Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank Roelie V
Fareham, United Kingdom
Level Contributor
62 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

I'm usually a huge fan of Swissotels but this one wasn't amazing. Restaurant and bar way over priced and drain in the shower was blocked. Staff okay, did what they had to do but that's it. Bed was good and had a nice river view. Because I expect so much from a Swissotel, I can't help but feel a bit... More 

Helpful?
Thank Setti21
Frankfurt, Germany
Level Contributor
83 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Our friends wedding in Neuss placed the group booking at the Swissotel - location only works for convenience to the Autobahn, otherwise I have no idea why anyone would stay here. 10 EUR cab to Neuss center, 20 EUR to Düsseldorf. Rooms were comfortable, but an odd mix of dated and new - and INCREDIBLY small (if you ignored the... More 

Helpful?
Thank joegold80
Munich, Germany
Level Contributor
201 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

This stay was a real disappointment. I had high hopes for my stay here but the room I was in really needed renovating. The towels were grey and thin, all of them. They didn't look fresh and clean which I am sure they were. Public areas of the hotel were nice, view from the room very nice as was breakfast... More 

Helpful?
Thank grwpl
Brussels, Belgium
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel is in poor location but if you are here only for a business trip location is very good. Breakfast was OK with friendly and all so professional service staff. I really like the indoor pool and sauna area. Negative part is a poor wifi connection in the room. I stayed room number 1143 which has a nice view over... More 

Helpful?
Thank UMUTCESMECI
Flevoland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were at the Swissotel Neuss for a weekend in Düsseldorf. Stayed in a standard double room on the 14th floor, with a very nice view over the Rhein and the city of Düssedorf. Taking into account that the hotel was renovated for over 8 years ago it has a modern feeling inside, the room was clean and well equiped.... More 

Helpful?
Thank Ekleedv
Barbara B, Guest Relations Manager at Swissotel Dusseldorf/Neuss, responded to this review

Dear Ekleedv, thank you so much for your detailed discription of your stay here at the Swissôtel. We are very lucky to learn, that you enjoyed your stay, and that especially our teams made it almost perfect for you. I'm also happy to tell you, that we are planning to work on the pool and the Spa area in August.... More 

Europe
Level Contributor
155 reviews
132 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Check in and welcome: Professional and fast Room: Very small room and bathroom, water and wifi for free, mattress, pillows and linens could be of better quality (I had Problems with my cervical spine the day after) Bar area: Friendly staff, drinks are quite expensive Check out: Asked for a taxi, which was in time, staff requested only the credit... More 

Helpful?
Thank mitzideluxe
Barbara B, Guest Relations Manager at Swissotel Dusseldorf/Neuss, responded to this review

Dear Mitzideluxe, it is really nice of you, to give us such a detailed feedback of your stay. We are glad to hear, that the checkin was how you liked it. Unfortunately our rooms were not as you exspected it. I will take your feedback to the next quality meeting and we will discuss it there and hopefully find a... More 

Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed June 15, 2016 via mobile

We arrived for the drupa2016 exhibition and stayed at the hotel for about two weeks. The breakfast was superb. The indoor pool and facilities were great. The rooms are very small for a stay that long. And the location just wasn't good - it's a long walk to the isolated tram station especially when it rains (and it rained a... More 

Helpful?
Thank Guy B
Barbara B, Guest Relations Manager at Swissotel Dusseldorf/Neuss, responded to this review

Dear Guy B thank you so much for your feedback. Maybe I get the chance here to give you some useful tip, so your next stay would be even more pleasant. We are really happy to learn, that you enjoyed your breakfast. We are constantly improving our buffet so that you will find some change in selection. We also offer... More 

Broadstairs, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed May 30, 2016

The hotel was top class. All the facilities surpassed our expectations and the staff were brilliant. The views are stunning and the rooms very comfortable, spacious and clean. Breakfast was outstanding. I would love to visit again.

Helpful?
Thank Tone444
Barbara B, Guest Relations Manager at Swissotel Dusseldorf/Neuss, responded to this review

Dear Tone444, the entire team at Swissôtel Dusseldorf/Neuss would very much like to thank you for the brilliant evaluation of your stay with us. We are always excited to be receiving such compliments. I will gratefully share your comment with the entire team. We of course hope to be welcoming you once again. Should there be anything we can do... More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 28, 2016

Our room at Swissotel Dusseldorf was clean and comfortable. It was not as big as it appears in the pictures online but still conveniently sized for two people. The bathroom had all the amenities (one caveat, if you are someone who has trouble climbing in and out of bathtubs, the height of the tub might make it difficult for you,... More 

Helpful?
Thank Vestalvirgin
Barbara B, Guest Relations Manager at Swissotel Dusseldorf/Neuss, responded to this review

Dear Vestalvirgin, thank you very much for evaluating your stay at the Swissôtel Düsseldorf/Neuss. We are happy to read that you had a great time while visiting us. Hopefully you could rest well in your room and enjoy the views over the river and the city's skyline. Maybe you even got the chance to explore the area a bit. I... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Banquet Room
Official Description (provided by the hotel)
This hotel offers a free spa with pool, a restaurant and modern rooms with flat-screen TV. It is quietly located in Neuss, overlooking the River Rhine and Dusseldorf’s city centre. All rooms at the Swissotel Dusseldorf/Neuss are air conditioned. They include a white marble bathroom and free Wi-Fi access up to 512 KB. The Riverside restaurant offers views of the Rhine. Regional and international dishes are served for lunch and dinner. Drinks are available at the stylish Riverbar. All guests have free use of the RiverSpa during their stay. This includes a gym, sauna and pool. The A57 motorway is 4 minutes from the Swissotel Dusseldorf Neuss. The Neuss Rheinparkcenter S-Bahn (city rail) station is a 10-minute walk away. It provides direct connections to Dusseldorf’s airport and central station. ... more   less 

Additional Information about Swissotel Dusseldorf/Neuss

Address: Rheinallee 1, 41460 Neuss, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Neuss
Price Range: $67 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swissotel Dusseldorf/Neuss 4*
Number of rooms: 246
Reservation Options:
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Also Known As:
Swissotel Duesseldorf / Neuss Hotel Neuss
Swissotel Dusseldorf Neuss
Swissotel Dusseldorf Hotel Neuss
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