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Hotel Fire & Ice

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#2 of 17 Hotels in Neuss
Certificate of Excellence
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104 Reviews from our TripAdvisor Community

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Showing 38: English reviews
Gurgaon, India
Level Contributor
13 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Have visited this place twice in last 3 years Wonderful indoor skiing facility Away from city traffic, Neuss is beautiful place. There is a church near to the hotel fire and ice which is good place to visit. There is nothing else around the hotel but it offers good indoor facilities and worth staying for 2-3 days

Helpful?
Thank gauravdba
Aldershot, United Kingdom
1 review
5 of 5 stars Reviewed May 24, 2016 via mobile

We came for a family ski break and all had an amazing time. The hotel staff could not have done more to make us welcome and the children even got to go in the piste basher which was the highlight of their trip. Would thoroughly recommend. Will definitely be returning

Helpful?
Thank clairmunro
Frank T, Manager at Hotel Fire & Ice, responded to this review

Dear Clairmunro, thank you very much for your review. We are looking forward to welcome you back soon. Best regards from Neuss More 

Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 24, 2016

We ended up in this hotel by pure chances a couple of years ago, not knowing it was a sort of mini ski resort. The kids grew to the right age and wanted to go back, so we did. We all loved it. Great instructors that were patient enough to speak english, acceptable slopes (well, not the Alps...); really cool... More 

Helpful?
Thank Marc_NL_1967
Frank T, Manager at Hotel Fire & Ice, responded to this review

Dear Marc, thank you very much for choosing Hotel Fire & Ice again and your review. We are looking forward to welcome you back soon. Best regards from Neuss More 

Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed January 13, 2016 via mobile

We came here just before Xmas after a night in Cologne to visit Xmas markets. The suite we had was lovely, beautifully decorated and spotlessly clean. The beds we're comfy and the fire was cosy. The coffee machine in the room was a nice touch. The skihalle is great for a day or two activity and quite well priced. Unfortunately... More 

Helpful?
Thank Charly78x
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 10, 2016

This unique Hotel is not just a place where the service team reads all your need without saying, the rooms have style, the beds are very comfortable, the Restaurant (Hochalm) has a spirit of Austria and "urig" . The Spa area is very well maintained, has long opening hours and gives you the privacy and relaxing feeling you look for.... More 

Helpful?
Thank Wilhelm S
Huntington Beach
Level Contributor
78 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed October 21, 2015

I do business in Cologne and Dusseldorf and often look for a convenient hotel that let's me take public transport to either. Neuss can be really convenient that way and I have stayed in most of the hotels. I always thought Fire and Ice seemed a little odd and avoided it. This past summer they had an internet special that... More 

Helpful?
Thank HBSponger
Bucharest, Romania
1 review
3 of 5 stars Reviewed October 14, 2015

I stayed 4 days in the hotel. Services were ok except the internet... if you like to go back in time in dial-up era its the best place to go.. I will not come back there until they will fix the internet services (internal infrastructure and ISP)

Helpful?
Thank Liviu C
Zurich, Switzerland
Level Contributor
567 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 1,544 helpful votes
4 of 5 stars Reviewed October 11, 2015 via mobile

We came to the Fire and Ice hotel as part of a larger group. The hotel has a direct connection to the skiing hall as well as the party places nearby. All rooms were very clean, neat and well maintained. Serve was very attentive and friendly. Need to come back!

Helpful?
Thank FrankGeisler
Kuwait City, Kuwait
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed August 30, 2015 via mobile

We stayed in Hotel Fire and Ice for four nights. Since we were traveling with our three children, we took two rooms with a connecting door. The rooms were large, clean and with comfortable beds. The staff are very nice and very helpful. Great quite location. Housekeeping was PERFECT. And I can say for sure it is a highly recommended... More 

Helpful?
Thank Yaqoub81
Level Contributor
53 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed August 2, 2015 via mobile

It is quite good hotel .. But it is in the middle of nowhere location wise..If you ski , that's good but if you not do not spend time there.. It is also good option for business meeting as I attended..I wish they would help more food options for non locals..

Helpful?
Thank Wertyui
Frank T, Manager at Hotel Fire & Ice, responded to this review

Dear Guest, thank you very much for your kind review. We are looking forward to welcoming you back, soon. Best Regards More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Pistenlounge Hotel Fire And Ice
Pistenlounge Hotel Fire And Ice
Cuisines: Austrian, Bar, European, Pub, German
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hottest Hotel with Spectacular Views of the Pistes With its extraordinary room design concept, here are just a few of the highlights that await you at the "Neuss Glacier"; a thousand square meters of high-tec conference and banqueting facilities featuring the latest in High-Definition equipment available, as well as two fantastic saunas with spectacular views of the slopes. The JEVER FUN SKIHALLE and the SalzburgerLand Climbing Park cordially invite you to experience the new Alpine-Lifestyle hotel - the innovative centrepiece of the allrounder mountain resort. We - the allrounder - are thoroughly looking forward to welcoming you to the hottest alpine hotel! ... more   less 

Additional Information about Hotel Fire & Ice

Address: An der Skihalle 1, 41472 Neuss, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Neuss
Price Range: $110 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Fire & Ice 4.5*
Number of rooms: 79
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