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Palace Backpackers Hervey Bay

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172 Reviews from our TripAdvisor Community

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Showing 158: English reviews
Milan, Italy
Reviewed February 26, 2014 via mobile

I stayed in this hostel the night before and after my trip to Fraser Island - it was included in the package. the first room where I slept was small and too hot but the second one was good, with a big window and fan. there is a lot of space to chill out in each unit's common area, which...

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Helpful?
Thank Matilde P
Palace_Backpackers, Manager at Palace Backpackers Hervey Bay, responded to this review

Thanks for your review Matilde P! We're glad you loved the island - it's a magical place.

London, United Kingdom
Reviewed February 23, 2014

Too much to say and not enough time to say it. Great staff, spacious rooms, nice communal areas , clean bathrooms and kitchens and of course a great location. We stayed here for a few days after our Fraser Is trip and was a great way to unwind

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Helpful?
Thank mary g
Palace_Backpackers, Manager at Palace Backpackers Hervey Bay, responded to this review

Thank you for the review Mary, we are glad that you enjoyed you stay with us

London, United Kingdom
Reviewed February 22, 2014

I did my Fraser Island trip with palace and stayed there the night before and after the tour. I loved every minute, the staff was helpful and the facilities where good and clean. The tour itself was amazing. The camp has everything you need and is right on the beach. The tour guide was amazing, and he knew everything there...

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Helpful?
Thank MannieKhatkar
Palace_Backpackers, Manager at Palace Backpackers Hervey Bay, responded to this review

Thanks Mannie, we are pleased that you enjoyed our hostel and Fraser Island tour.

Yorkshire, United Kingdom
Reviewed February 19, 2014

Stayed here for in february 2014. Palace was extremely clean and the facilities were great. The reception and management team were always happy to help and couldnt do enough for us throughout our stay. Loved the layout of the hostel and its in a great location being 2mintutes away from the beach, bars and resturants. We went to fraser island...

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Helpful?
Thank emilyroberts2
Palace_Backpackers, Manager at Palace Backpackers Hervey Bay, responded to this review

Thank you for the nice review Emily, we do have a great team here at Palace and we are proud of the customer service they provide. We do hope you can make it back at some stage.

Sydney, Australia
Reviewed February 19, 2014

Palace is a great place to stay. Clean, tidy and only a 5 min walk to the main stretch of beach and shops. The people who worked there are great. Really helpful when we had questions to ask. The trip it's self is probably the best trip down the east coast. We had a great group of people and the...

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Helpful?
Thank Milly2424
Palace_Backpackers, Manager at Palace Backpackers Hervey Bay, responded to this review

Thanks for the great review Milly, We will pass on this on to Craig.

Cardiff, Wales, United Kingdom
Reviewed February 8, 2014

We booked a Palace Fraser Island trip through Wicked travel. The hostel itself could do with some work - the kitchens were so poorly equipped that there was only a single fork in ours to cater for around 30 people! We also had to share an apartment the night before our trip with lots of people who had just got...

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Helpful?
Thank Alice T
Palace_Backpackers, Manager at Palace Backpackers Hervey Bay, responded to this review

Thank you for your review, Each of our 8 units sleep 17 people in 5 rooms and each has its own kitchen. As groups get together we generally find that our plates,cups and cutlery all end up in one of the other units and a lot of people don't have the consideration for others by returning them to the correct...

Reviewed January 21, 2014

I stayed here for a night before and after the cool dingo tour the 1st night wasn't so bad but when I got back at 10.30pm the 2nd night they hadn't left me a key out or any bedding like they said they would have and it took ages to get in the room after ringing around. Also the kitchen...

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1Thank Sammy C
Reviewed January 20, 2014 via mobile

Positives.... Regular shuttle buses. Pool. Own kitchen for each block. Large TV room. Own balcony. Dorms decent sizes. Global gossip WiFi Fraser Island tour was so good. Wicked travel failed to book us on the trip but luckily Palace managed to fit us on the trip. Thank you Palace! Negatives.... Dirty kitchens lacking cooking equipment, cutlery, everything. (but signs were...

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Helpful?
Thank Lindsey P
Palace_Backpackers, Manager at Palace Backpackers Hervey Bay, responded to this review

Thanks for the review

Auckland, New Zealand
Reviewed January 18, 2014

We stayed for two nights at Palace before going to Fraser Island with them. The staff was nice, and rooms were ok, but the kitchen was disgusting! One of the worst I've seen, and completely untolarable.The wi-fi was expensive and didn't work outside of the reception. The free shuttle-buses going to the supermarket was much appriciated. Going to Fraser Island...

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Thank Sriyaka
London, United Kingdom
Reviewed January 17, 2014 via mobile

The owners were lovely and accommodating and the hostel itself is good. I especially liked the hammocks for just laying and chilling in! However I felt I had to write a review due to the state of the kitchen. It has been the worst kitchen I've come across during my travels. It was totally unequipped for cooking properly. There were...

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Helpful?
1Thank rrn10
Palace_Backpackers, Manager at Palace Backpackers Hervey Bay, responded to this review

Hi Thank you for your review, it is a difficult task of keeping all of the equipment in each kitchen as some people feel the they need it more than we do but most of the time it all ends up in one of the other 8 kitchens as people get together in the other units.

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Amenities

Highlights
  • Free Parking
Room types
  • Kitchenette
  • Non-Smoking Rooms
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Palace Backpackers Hervey Bay is located a 50m from the beach and across the road of the Greyhound Bus stop! We offer dorm (4 beds to 10 beds) and private rooms. We are also happy to provide you 24-hour television access, secure lockers, communal laundry and entertaining areas. At Palace, we like to ensure you feel right at home during your stay. So why not check out one of our dorm, twin or double rooms and stay a night! ... more   less 

Additional Information about Palace Backpackers Hervey Bay

Address: 184 Torquay Rd, Scarness, Hervey Bay, Queensland 4655, Australia
Location: Australia > Queensland > Fraser Coast > Hervey Bay > Scarness
Price Range: $19 - $42 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Palace Backpackers Hervey Bay 2.5*
Number of rooms: 17
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Also Known As:
Palace Backpackers Hervey Bay Australia - Scarness
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Questions & Answers

Here's what travelers have asked, with answers from Palace Backpackers Hervey Bay staff and other travelers.
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Questions? Get answers from Palace Backpackers Hervey Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get a room at the first floor”
 of 5 bubbles felixs107, 5 weeks ago | Read review
“Smaller rooms better”
 of 5 bubbles ArchieCamb, Jun 25, 2016 | Read review
“Private room was really nice”
 of 5 bubbles alinam230, Mar 11, 2016 | Read review
“Don't stay here - that's my advice!”
 of 5 bubbles 986nicholac, Mar 3, 2016 | Read review
“Ask for smaller room if possible, large ones had 2 plugs between 10”
 of 5 bubbles verityt2013, Mar 2, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question