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FireLight Lodge

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1 room 2 adults 0 children
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FireLight Lodge
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51 Reviews from our TripAdvisor Community

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Showing 51: English reviews
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Reviewed 2 weeks ago via mobile

No hot water, every two or three rooms are using one hit water tank, so you need to check with the rooms next door if it's ok to take a shower; and good luck to get a hold of any one at the front desk when you have a problem. Stay away from this place there are tons of other...

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Helpful?
Thank foxy ox f
Reviewed 3 weeks ago

As a solo traveller, booking a studio was adequate. The room had a refrigerator and coffee maker so I could make breakfast and dinner in the room. The walls are thin and felt like I could hear every word of the conversations of my neighbors. My only complaint of my room is that there was no closet, no hangers, no...

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Helpful?
Thank Sevoflo
Canberra
Reviewed January 19, 2017 via mobile

This is our second time we have stayed. This time we were in a bachelor room on the ground floor. The room is great,modern facilities, very well equipped, great amenities close to everything and staff are friendly and helpful, on that alone it would rate a 5. The issue we have is with the sound proofing above, you can hear...

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Helpful?
Thank Ken E
Okanagan, British Columbia, Canada
Reviewed December 25, 2016 via mobile

Great location. A 5 minute walk to the village. Underground heated parking was very nice. Connected to the bowling alley which the kids loved. Over looking the pond/ skating rink which is right next to tube town and skidoo rentals for little kids. Outside hot tub was nice as well. Rooms were clean and comfortable.

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Helpful?
1Thank Gary O
Towny mctown
Reviewed August 2, 2016

Attractive appearance, good parking. Hot tub not working so I asked to be moved to a room with a working tub and was informed that once the cleaning staff got one cleaned the next day they would contact me. They didn't contact me I had to contact them. Then they claim there are no available rooms. I'm no dummy, the...

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Helpful?
Thank Ralph S
Revelstoke, Canada
Reviewed July 20, 2016

The room was very nice, with all the amenities that you could wish for. The hot tub seemed well-maintained and the hotel staff were very friendly. We felt that the hotel was a good value for the price we paid, perhaps because they are still trying to build their summer business. There was one major issue, however. On our second...

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Helpful?
Thank _Chris0A0P_
Jesse C, Hospitality Director at FireLight Lodge, responded to this review

Thank you for taking the time to share your comments. I am sorry to hear about your experience and can say this is not the typical experience at Firelight Lodge. We have many families that stay with us over the summer and do not experience difficulties. We will discuss your scenario with the Firelight team and improve on how this...

Reviewed April 2, 2016 via mobile

Location: although not in the center of the village it is only a short walk away and as a result the ambient noise outside is low. It is very close to tube town, ice skating, beginner's ski runs, Nordic & snow shoe trails and bowling. Accommodation (1 bedroom): nice clean rooms with plenty of space for a family of four....

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1Thank Jerv A
Redmond, WA
Reviewed February 18, 2016

This was the first ski vacation for our family of four, and the FirelIght Lodge was great. It is a short walk across the parking lot to the village, but you can ski directly to the Silver Queen chair. We had a two bedroom unit, with a full kitchen and a fold-out couch and fireplace. The beds were comfortable and...

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Helpful?
2Thank jenfromseabeck
Jesse C, Hospitality Director at FireLight Lodge, responded to this review

Dear Jen, Thank you for taking the time to share your experience. We are very proud of Firelight Lodge as we agree it is a great place for a family to stay with so many activities nearby. The great thing about SilverStar is the all inclusive "My1Pass" day or multi-day ticket as it includes down hill skiing, Nordic trails, snowshoeing,...

Edmonton, Canada
Reviewed February 17, 2016

We stayed in a two bedroom unit for several nights and the unit was comfortable and well equipped for cooking meals. Inside the door there is lots of room for storing boots and coats. The bedrooms have lots of space for luggage and hanging clothes. In the master bathroom there was a small all-in-one washer/dryer which was great for small...

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Helpful?
Thank hydehaven
Jesse C, Hospitality Director at FireLight Lodge, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay. We take pride in Firelight Lodge and providing the best stay possible. We will take your points into consideration and will discuss your housekeeping service points with the team. We do provide daily service and I can comfortably say that your experience is not normal in...

mt baldy
Reviewed February 11, 2016

The property is conveniently located for restaurants, skiing and non-ski activities. We had 6 people in a 2 bedroom unit and it was only crowded when waiting for 1 bathroom. The unit was very clean with a well stocked kitchen. The staff were friendly and helpful. I would definitely stay here again.

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Thank mtbaldymaryann
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
Official Description (provided by the hotel)
Experience the newest resort property at Silver Star. Smartly decorated condos located right next to the fun at the skating pond and Tube Town Adventure Park. Also featuring a bowling alley and restaurant on the lower level of the hotel. This is a perfect base for access to the Silver Queen Chair. Underground parking available at an extra fee. ... more   less 

Additional Information about FireLight Lodge

Address: 30 Monashee Road | Silver Star Mountain, Silver Star, British Columbia V1B 3M1, Canada
Location: Canada > British Columbia > Okanagan Valley > Silver Star
Price Range: $131 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — FireLight Lodge 2.5*
Number of rooms: 38
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Questions & Answers

Here's what travelers have asked, with answers from FireLight Lodge staff and other travelers.
6 questions
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Sydney, Australia
over a year ago
Saskatoon, Canada

See all questions (6)

Questions? Get answers from FireLight Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get a room on the top floor and facing the parking lot.”
 of 5 bubbles Sevoflo, 3 weeks ago | Read review
“Stay somewhere else”
 of 5 bubbles 519ralphs, Aug 2, 2016 | Read review
“Ask for a room facing the main entrance so you don't get the noise from people on the path behind the hotel.”
 of 5 bubbles hydehaven, Feb 17, 2016 | Read review
“Choose the top floor overlooking the pond for better views and reduced noise.”
 of 5 bubbles TennismomVancouver, Jan 25, 2016 | Read review
“Ask for room with balcony and view of pond.....”
 of 5 bubbles ricco65, Aug 24, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question