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London Chigwell, BW Signature Collection by Best Western

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Manor Road Woodford Bridge, Chigwell IG8 8AE England
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Traveler (71)
Room & Suite (76)
Dining (40)

About

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Service
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London Chigwell Prince Regent Hotel, Signature Collection by Best Western is in a great location close to London and the O2 arena, with easy access to the city just 30 minutes away via London underground, as well as to main road routes out of the city. Located within the picturesque area of Chigwell on East London-Essex borders, we have 61 comfortable rooms and 1 suite set within a converted Georgian house and a chapel, 22 of which have recently been completely refurbished. Outdoor areas include a summer terrace and plenty of onsite parking for our guests. London Chigwell Prince Regent, Signature Collection by Best Western is renowned in the area for hosting large conferences, dinners and weddings. Be it a corporate meeting for up to 325 delegates, or your wedding day, we have great flexible facilities and an experienced team to make your event a truly memorable one. Please contact us directly to find out more, we'd be delighted to help you out.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Nightclub / DJ
Taxi service
Business Center with Internet Access
Conference facilities
Baggage storage
Paid public parking on-site
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kids' meals
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
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Room features
Housekeeping
Room service
Safe
Bottled water
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English

Location

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40Car recommended
Grade: 40 out of 100
16Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
312Reviews9Q+A52Room tips
Traveler rating
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Popular mentions
Roisin S wrote a review Nov 4
Loughton, United Kingdom7 contributions1 helpful vote
Me and my partner had a 2 night stay here and found the staff to be very polite, but the food was very over priced so we ended up eating elsewhere. Also during our first evening there were at least 5 mosquitos in our room and we felt the room hadn’t been cleaned to a hgh enough standard. E.g. dead fly in the bathroom, some form of liquid splatter on our hotel room door. It is a good location as you are near London but a little over priced for an average experience.
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Date of stay: September 2020
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janess wrote a review Oct 2020
London, United Kingdom40 contributions8 helpful votes
Hotel has changed hands but made no difference Shane was extremely helpful before I arrived in making sure by the bride to be had a nicely decorated room & we were next door Reception staff were great
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Date of stay: October 2020Trip type: Traveled with family
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Lisa M wrote a review Sep 2020
2 contributions2 helpful votes
Stayed here as we were travelling home from central London to stop off at Sheesh. First of all when we arrived we were checked into a room that had a horrific smell coming from the bathroom - it actually smelled like something had died in there. There was also no toilet roll in the room and the bathroom was dirty. When we complained at reception the lady was very polite and moved us immediately and upgraded us for the inconvenience. This room was better however it smelled very strongly of paint fumes. There was only one bath towel and one hand towel provided. To make things even worse when I was getting ready to go out that evening I hung my dress on the hook on the back of the bathroom door only to discover it was covered in paint! My dress was completely ruined. I told reception the next day but they said there was no manager available to speak to me about it and they said they would call me. I’m still waiting. Awful experience. I definitely won’t be returning and I have no idea how this place is supposed to be 4 stars. It’s more along the lines of a 2 star.
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Date of stay: September 2020Trip type: Traveled as a couple
1 Helpful vote
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JANE DOE wrote a review Mar 2020
Essex, United Kingdom32 contributions9 helpful votes
The event staff were AMAZING. Went above and beyond before, during and after the event. Great customer service, attention to detail and responsiveness. The reception staff seemed disinterested and to not like each other, sniping at each other visibly. The rooms were great, spacious, well kept, good bathroom. For a huge hotel that seemed relatively quiet we were placed SUPER far away. 2 separate lifts and about 500 metres walk at least to our rooms, doesn't seem far but trust me it is. Breakfast was fantastic. Worth paying for in your room rate and not on the day however. Really good quality, and variety. Would recommend this place and was happy with our stay and the value for money.
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Date of stay: March 2020
Location
Service
Sleep Quality
Room Tip: Some rooms are REALLY far away from main entrance.
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Response from ShaneTownsendGM, General Manager at London Chigwell, BW Signature Collection by Best Western
Responded Mar 31, 2020
Dear wtfwhy123 Thank you so much for your feedback following an event at the hotel. It's great to hear the events team looked after you so well. Your breakfast feedback is also very much appreciated, as the most important meal of the day, it's a key service that we offer at the hotel so delighted you enjoyed. With regards to your bedroom allocation regrettably all but 11 of our rooms are located in the chapel building which as you experienced is a bit of a walk from reception, however hopefully you was able to enjoy the view of our stunning garden along the corridor when travelling to and from the room. We look forward to welcoming you back in future. Kind regards Shane Townsend General Manager
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Hilary B wrote a review Mar 2020
Cambridge, United Kingdom344 contributions122 helpful votes
A popular Hotel. I was impressed by the e mail to welcome me and the follow up e mails. My room was spacious and comfortable. Most importantly it was warm and obvious how to control the heat which responded. What wasn't obvious was how to work the shower and I struggled with understanding the controls. I went for room service for dinner which was a little pricey but came promptly. I was not very impressed with the food and thought the portions small. So, a fairly good Hotel with fairly average food is how I would sum up my experience.
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Date of stay: March 2020Trip type: Traveled on business
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Response from ShaneTownsendGM, General Manager at London Chigwell, BW Signature Collection by Best Western
Responded Mar 31, 2020
Dear Hilary B Many thanks for taking the time to share your experience at the hotel. Although great to hear you enjoyed your stay and the hotel overall it is disappointing to hear you did not feel the meal represented good value for money. With a menu change coming soon feedback such as yours is much appreciated and will enable us to make the relevant tweaks to ensure next time we wow you with the food. Thanks again for the valuable feedback. Kind regards Shane Townsend General Manager
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PRICE RANGE
$77 - $171 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
menzies prince regent hotel chigwell, regent menzies prince, regent hotel london, regent london, london regent
FORMERLY KNOWN AS
Hallmark Hotel London Chigwell Prince Regent
LOCATION
United KingdomEnglandEssexChigwell
NUMBER OF ROOMS
62
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Frequently Asked Questions about London Chigwell, BW Signature Collection by Best Western
Which popular attractions are close to London Chigwell, BW Signature Collection by Best Western?
Nearby attractions include Redbridge Lakes (0.6 miles), Claybury Park (0.4 miles), and St Mary the Virgin (0.7 miles).
What are some of the property amenities at London Chigwell, BW Signature Collection by Best Western?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at London Chigwell, BW Signature Collection by Best Western?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at London Chigwell, BW Signature Collection by Best Western?
Yes, free parking and paid public parking on-site are available to guests.
What are some restaurants close to London Chigwell, BW Signature Collection by Best Western?
Conveniently located restaurants include Jaipur of Chigwell, Casa Pipino, and Crown & Crooked Billet.
Are any cleaning services offered at London Chigwell, BW Signature Collection by Best Western?
Yes, dry cleaning and laundry service are offered to guests.
Does London Chigwell, BW Signature Collection by Best Western offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to London Chigwell, BW Signature Collection by Best Western?
Many travelers enjoy visiting Valentines Mansion & Gardens (2.4 miles), Gants Hill Station (2.1 miles), and Redbridge's Town Hall (3.4 miles).
Is London Chigwell, BW Signature Collection by Best Western accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.