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Holiday Inn Aberdeen West

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Holiday Inn Aberdeen West
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490 Reviews from our TripAdvisor Community

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Showing 481: English reviews
Aberdeen, United Kingdom
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Had a wedding at this venue yesterday and had an amazing day. Staff had everything so well organised and the meal was fab, could not fault anything. Stayed the night in a lovely big bright and airy room and once again a great selection at breakfast time with food that had just been prepared and put out so was piping... More 

Helpful?
Thank craftk
Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review

Dear craftk, Thank you for your review, I am very pleased you had an amazing day with us and that you thoroughly enjoyed your stay. I do hope we can welcome you back again in the near future. Kind regards, Marc Jones General Manager More 

Buenos Aires
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Easy car access. Very comfortable rooms. Two good restaurants. One is more a Pub/Bar with good easy food. The other is a higher scale Italian restaurant. Excellent Service and Personnel. Especially at the reception desk. I had an unusual situation where I forgot some important business data storage in my room, and one of the receptionists (her name is Emily)... More 

Helpful?
Thank chechango
Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review

Dear chechango, Thanks for your great review, I am very pleased you had a great stay with us and were able to enjoy all of the facilities on offer to you. Thank you for high praise of Emily she is a great member of the team, I am very pleased she was able to assist you in this manner. I... More 

Lossiemouth, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

Never having stayed at this hotel before, I was very pleasantly surprised at the beautiful entrance to the hotel. The reception staff were very professional and dealt with any request or enquiry with a superb attitude. The room was very clean with a few luxurys in it. It was also very quiet in the rooms considering there were weddings on... More 

Helpful?
Thank dorothy j
Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review

Dear dorothy j, A great many thanks for your 5 star review, I was delighted to read that we exceeded your expectations. Thank you for the high praise of the team, they are our greatest asset. I am pleased you had the opportunity to relax and enjoy your time with us, and I am very pleased you will be back... More 

Level Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Went for lunch with 3 friends. We were offered a choice of tables and chose a window booth. The service was efficient with our drinks order taken when we were seated and food order when the drinks were delivered. We opted for toasted bagels: one with beef and horseradish, one with egg mayo and one with chicken. Each was tasty,... More 

Helpful?
Thank Kelly L
Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review

Dear Kelly L, Thank you for taking the time to place a review of your experience on TripAdvisor, I am very pleased you had a great time with us and that the food and service were enjoyable. I do hope we will be able to welcome you back very soon. Kind regards, Marc Jones General Manager More 

Aberdeenshire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I had a tuna and cheese sandwich when it first came it had no cheese in it at all I sent it back. When it came back there was only a teaspoon of cheese, the tuna was horrible, dry and tasteless the cheese was rubbery it tasted like it came from a pound shop!!! My son had the macaroni cheese... More 

Helpful?
1 Thank unknowing
Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review

Dear unknowing, I am very sorry for the lack of service and the quality of food that was provided to you, this is very unusual but, give you my full assurance I will discuss and rectify our failings with the team in the lounge. Yours sincerely, Marc Jones General Manager More 

Aberdeenshire, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed over after a night out at the hotel. The staff were all very helpful and friendly. Our room was modern, very clean and well furnished. Dinner was of a very high standard and the breakfast was buffet style but better than a lot of hotels. I would definitely stay there again.

Helpful?
1 Thank William B
Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review

Dear William B, Thank you for your review I am very pleased you had an enjoyable stay with us, the team was delighted to read that you found them all friendly and helpful. Thank you for your recommendations and I look forward to welcoming you back very soon. Kind regards, Marc Jones General Manager More 

Hutton Rudby
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for one night on way to a wedding. Possibly the best Holiday Inn we have stayed in.Staff all very friendly , helpful and did everything possible to help us enjoy our stay. Specific mention of the lady on reception who was excellent, a real asset to that hotel. Ate in Luigis and food was good with a good... More 

Helpful?
Thank PandC60
Colin G, Manager at Holiday Inn Aberdeen West, responded to this review

Dear PandC60, Thank you for your excellent review, it was great to see you gave us the full five stars and that we are possibly the best Holiday Inn you have stayed in, high praise indeed. We are all delighted with your feedback, it's great to hear you were so well looked after during your stay by the reception team... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Absolutely fantastic day. Could not fault it at all. Food was delicious staff were amazing and Neil Smith my coordinator for the day was first class. Knew exactly what he was doing. Would definitely recommend them and I will be back. Kerry Howden

Helpful?
Thank Mrshowden
Colin G, Manager at Holiday Inn Aberdeen West, responded to this review

Dear Kerry, Thank you for taking the time to review your wedding day with us. We are all delighted with your 5 star review. It really is great to hear that on such a special day you felt our service was 5 star worthy and that you could not fault us at all. Neil really is an asset to our... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Check in was very slow and although the staff seemed polite there was no rush and no real care, we clearly had traveled far and this was just an added extra wait to get to our room. Room was ok, needed updated but did the job. Where the problems started where with was sleep. Staff could be heard chatting and... More 

Helpful?
1 Thank John B
Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review

Dear John B, I am very disappointed to read of your experience, and I offer my sincere apologies for the way in which this was handled. It is very unusual for us to receive negative comment in this manner. Please be assured i will feedback your constructive criticism to our teams. Yours sincerely, Marc Jones General Manager More 

Bucharest
Level Contributor
87 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for one night in our tour to Scotland. The room was very nice, comfortable and very clean. Room and bathroom well equipped. Assortment of pillows - hard and soft - available, lot of lights, unfortunately could not open the window. Hotel has on hall automat machine for snacks and drinks and an ice machine available. Breakfast was... More 

Helpful?
Thank wondereyes
Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review

Dear wondereyes, Thank you for your great review of the hotel, I am pleased you had a great stay with us. I do hope that you will come back and visit us again in the future. Kind regards, Marc Jones General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Luigi's
Luigi's
Cuisines: Italian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Holiday Inn Aberdeen West* European Holiday Inn Hotel of the Year 2012* Scottish Brand Hotel of the Year 2011,2012,2013Centrally loacted in Westhill (Surf City) and ideally located only 10-minutes drive from Aberdeen City Centre and Aberdeen International Airport. Prime Four Business Park at Kingswells and the Westhill Business Park are all within easy reach of the hotel. This is a modern and stylish hotel offering the very best and latest in Holiday Inn standards and facilities. The hotel boasts cutting edge concepts in design, comfort and technology for todays modern traveller. 86 Comfortable bedrooms are all equipped to the very highest standard, including 42"flat screen TV's, in-room safes,complimentary Wi-Fi high speed fibre optic internet access and air conditioning. The hotel is serviced by a 24-hour food and beverage operation that includes a Luigi's Italian Restaurant, the relaxing Glentanar Lounge Bar, Scots Corner themed bar, 24-hour Room Service and a full conference and banqueting facility. The hotel also has a fully equipped gymnasium, sauna facility and beauty salon. ... more   less 

Additional Information about Holiday Inn Aberdeen West

Address: Westhill Dr, Westhill, Aberdeen AB32 6TT, Scotland
Location: United Kingdom > Scotland > Aberdeenshire > Aberdeen > Westhill
Price Range: $74 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Aberdeen West 4*
Number of rooms: 86
Reservation Options:
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Also Known As:
Holiday Inn Aberdeen West Hotel Aberdeen
Aberdeen Holiday Inn
Holiday Inn Aberdeen West Westhill, Scotland
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