Hotel Los Portales
Pan-American Highway, Rotonda Los Encuentros 500 Metros al Norte, Chinandega Nicaragua
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Avg. $94 /night, 3/18 - 3/19
$101
per night
$96
per night
$91
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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About
#1 of 3 hotels in Chinandega
Location
4.6
Rooms
4.7
Value
4.4
Cleanliness
4.8
Service
4.5
Sleep Quality
4.8
Hotel Los Portales is an excellent choice for travelers visiting Chinandega, offering a luxury environment alongside many helpful amenities designed to enhance your stay.
You’ll enjoy relaxing rooms that offer a refrigerator, air conditioning, and a kitchenette, and you can stay connected during your stay as Hotel Los Portales offers guests free wifi.
The hotel features a 24 hour front desk, room service, and a concierge. Plus, Hotel Los Portales offers a pool and breakfast, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available.
During your visit, be sure to check out a popular Chinandega cafes such as La Esquina, which is a short distance from Hotel Los Portales.
If you are interested in exploring Chinandega, check out Parroquia Santa Ana (1.2 mi), which is a short walk from Hotel Los Portales.
Enjoy your stay in Chinandega!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free breakfast
Babysitting
Airport transportation
Business Center with Internet Access
Secured parking
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Car hire
Conference facilities
Banquet room
Meeting rooms
Full body massage
Massage
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Room service
Kitchenette
Flatscreen TV
Bath / shower
Safe
Telephone
Bottled water
Wake-up service / alarm clock
Microwave
Refrigerator
Complimentary toiletries
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Family
Languages Spoken
English, Spanish
Location
Pan-American Highway, Rotonda Los Encuentros 500 Metros al Norte, Chinandega Nicaragua
Getting there
Augusto C Sandino Airport
72.4 mi•
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Rental Cars
16 Restaurants
within 5 miles
Reviews
Traveler rating
- 139
- 60
- 14
- 9
- 3
Time of year
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Detailed Reviews
The best hotel in Chinandega. Staff very friendly and professional. Rooms very nice. Food always good. Avoid the bar though. Drink prices are highest in Nicaragua. Buy beer or other liquor in Pali Maxi or La Colonial stores. Much cheaper.
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Review collected in partnership with this hotel
Date of stay: February 2018Trip type: Traveled on business
Room Tip: All are nice. 2 bedroom suites exceptional.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This lovely hotel feels like something else. best rooms and suites, location is very good and breakfast is good. the hotel has a nice bar at the entrance which is a bit difficult to spot as it is behind closed wooden doors.
My first choice when i'm in Chinandega.
My first choice when i'm in Chinandega.
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Date of stay: August 2014Trip type: Traveled on business
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed at Los Portales for 1 month with my family. We were visiting family we have in Chinandega. We had the Momotombo Suite and found it very luxurious. There was plenty of space for us and our family to visit. The apartment was private, clean and very spacious. The beds were heavenly (even better than my own bed - which I can rarely say!) and the pillows made for a perfect night sleep.
The architecture of building is beautiful and keeps with the Nicaraguan style. The service was excellent - especially Antonio who welcomed us for a delicious breakfast with his infectious smile every morning! Housekeeping were helpful in every way and with Osman always welcoming with his wonderful smile and caring nature, we had a fabulous stay! All the staff paid real attention to detail.
The hotel is wonderful and I would definitely recommend it and will definitely return there next time I visit. It really only lacks one thing to make it perfect - a visible manager. Even though the staff are brilliant, it would be nice to see a senior person chatting with guests, as well as a visible presence of someone in authority. Perhaps my expectations are too great - but in England (where we live) this is necessary in all 5 star hotels.
All in all, it was my best stay ever in Nicaragua and I look forward to staying at Los portales in the near future. Congratulations to all involved in making our stay luxurious and with many happy memories!!
Having visited Managua and stayed in many hotels there (Princess, Intercontinental, Crowne Plaza, Barcelo and Holiday Inn) it is the BEST hotel in nicaragua! Thank you :-)
The architecture of building is beautiful and keeps with the Nicaraguan style. The service was excellent - especially Antonio who welcomed us for a delicious breakfast with his infectious smile every morning! Housekeeping were helpful in every way and with Osman always welcoming with his wonderful smile and caring nature, we had a fabulous stay! All the staff paid real attention to detail.
The hotel is wonderful and I would definitely recommend it and will definitely return there next time I visit. It really only lacks one thing to make it perfect - a visible manager. Even though the staff are brilliant, it would be nice to see a senior person chatting with guests, as well as a visible presence of someone in authority. Perhaps my expectations are too great - but in England (where we live) this is necessary in all 5 star hotels.
All in all, it was my best stay ever in Nicaragua and I look forward to staying at Los portales in the near future. Congratulations to all involved in making our stay luxurious and with many happy memories!!
Having visited Managua and stayed in many hotels there (Princess, Intercontinental, Crowne Plaza, Barcelo and Holiday Inn) it is the BEST hotel in nicaragua! Thank you :-)
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Date of stay: April 2013
Value
Rooms
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A large clean room but very noisy (though effective) air-con. Safe in the room, but no fridge or coffee.
Nice bar and the food in the restaurant was good. Service was not. While staff were very polite they had no concept of how to serve a meal and were surprised that serving the starter after the main course was considered odd. All food took over an hour and a half to arrive. Better to go to the nearby pizza/chicken place.
It's an OK place to stop if you have to but why stay here? It's not even close to the centre of Chinadega, much less to any place of interest.
Nice bar and the food in the restaurant was good. Service was not. While staff were very polite they had no concept of how to serve a meal and were surprised that serving the starter after the main course was considered odd. All food took over an hour and a half to arrive. Better to go to the nearby pizza/chicken place.
It's an OK place to stop if you have to but why stay here? It's not even close to the centre of Chinadega, much less to any place of interest.
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Date of stay: March 2015Trip type: Traveled solo
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Definitely a service experience both room service and in the organization and implementation of a corporate event. The constant demands were successfully met. Highlight the flexibility and availability of the hotel staff. Rest achieved compared to the best dreams of my home.
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Date of stay: April 2013Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Friendly staff and comfortable accommodation. The bedroom was of a good size and included all that I could want except a fridge. Which would be appreciated in such heat!
Breakfast is basic in an unprepossessing room.
Food in general was pretty good, although I only had either an evening snack in bar or meal as part of seminar, so can't judge the restaurant. However, they do serve plenty of ice cold Tona; the local beer - which is essential!
Breakfast is basic in an unprepossessing room.
Food in general was pretty good, although I only had either an evening snack in bar or meal as part of seminar, so can't judge the restaurant. However, they do serve plenty of ice cold Tona; the local beer - which is essential!
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Date of stay: November 2017Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Los Portales is probably the best option if you are visiting Chinandega Nicaragua. Clean, fresh, and with very good food. I only have one beef, and one suggestion. We arrived at the hotel after a long trip around 1:00pm and asked if we could check in. We were told not before 3:00 unless we were willing to pay extra. I'm quite sure the room was ready and empty so it served no one to make us wait and just got my stay off to a bad start. My suggestion is that a small refrigerator and a microwave would be very welcome additions to the suites.
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Review collected in partnership with this hotel
Date of stay: October 2016Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was a little nervous driving through the town approaching the hotel, but I was pleasantly surprised as I walked into the lobby. What a great place and helpful staff. I would definitely enjoy another stay here.
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Review collected in partnership with this hotel
Date of stay: November 2014Trip type: Traveled with friends
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed here with a group on a guided hunting trip. The outfitter picked the hotel. As Central American hotels go, this one was very good.
There is very little for an American tourist to do in this little town. There are tours of the rum factory and a tour of one of the many volcanoes. A casino is about 500 yds away. Other than that, I would not walk down the street after dark, as there are some sketchy areas nearby. However, there is an armed private security guard at the entrance, so I never worried about security at the hotel.
The rooms were clean, comfortable, and quiet. The beds were very nice. The room was cleaned every day by 9 am, and the floors mopped. We got up at 3:30 am, and returned about 9, so the heavy drapes were useful in taking a much needed siesta.
Service was good. I only had one issue while there--my in-room safe's battery ran down, and they promptly replaced it. My friend in the next room ordered several buckets of ice, and had room service one night, all to his satisfaction. The pool and common areas were impeccably clean.
Wifi worked good, but it did tend to disconnect after an hour or two. Cable tv service was spotty, which they blamed on the cable provider. Only 2 English channels--BBC and CNN. Tv's were 30 ish inch flat screens. All rooms had a/c. There is a little bar at the front of the hotel, but service there was iffy.
We ate the pre-arranged meal at the hotel restaurant in the courtyard for every meal but one. Breakfast was great. Bacon, eggs, pastries, fruit, pinto gallo, coffee/juice. For lunch and dinner, we had steak, salmon, roasted chicken. Everything was nicely prepared, with large portions. My friend had lobster via room service, and said it was excellent. There is a little pizza/roasted chicken restaurant in front of the hotel that was great.
I would definitely stay here again.
There is very little for an American tourist to do in this little town. There are tours of the rum factory and a tour of one of the many volcanoes. A casino is about 500 yds away. Other than that, I would not walk down the street after dark, as there are some sketchy areas nearby. However, there is an armed private security guard at the entrance, so I never worried about security at the hotel.
The rooms were clean, comfortable, and quiet. The beds were very nice. The room was cleaned every day by 9 am, and the floors mopped. We got up at 3:30 am, and returned about 9, so the heavy drapes were useful in taking a much needed siesta.
Service was good. I only had one issue while there--my in-room safe's battery ran down, and they promptly replaced it. My friend in the next room ordered several buckets of ice, and had room service one night, all to his satisfaction. The pool and common areas were impeccably clean.
Wifi worked good, but it did tend to disconnect after an hour or two. Cable tv service was spotty, which they blamed on the cable provider. Only 2 English channels--BBC and CNN. Tv's were 30 ish inch flat screens. All rooms had a/c. There is a little bar at the front of the hotel, but service there was iffy.
We ate the pre-arranged meal at the hotel restaurant in the courtyard for every meal but one. Breakfast was great. Bacon, eggs, pastries, fruit, pinto gallo, coffee/juice. For lunch and dinner, we had steak, salmon, roasted chicken. Everything was nicely prepared, with large portions. My friend had lobster via room service, and said it was excellent. There is a little pizza/roasted chicken restaurant in front of the hotel that was great.
I would definitely stay here again.
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Date of stay: November 2014Trip type: Traveled with friends
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed with a mission group of 36 people for 6 days. The service was outstanding as were the rooms. We ate in the hotel most evenings and the food was excellent. The arrangement of the breakfast buffet could have been better. The staff went out of there way to make our stay pleasant and efficient. We look forward to staying there again in the future.
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Date of stay: July 2013Trip type: Traveled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: I don't think there are any bad rooms. Both the suites and single rooms were wonderful.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Teodoro P, General Manager at Hotel Los Portales
Responded Sep 11, 2013
Dear Mr. Richard, Kindest regards from Hotel Los Portales. Thank you very much for staying with us when you travel to Chinandega. I´m glad to hear that you enjoyed our food, service and rooms. Similarly we welcome your comments on our breakfast buffet set up. We hope you visit us soon. Best regards, Teodoro P.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hi Pam, we have a secured parking on our property.
Hello Wahoo, thank you for contacting us. We do provide transportation from Managua. The cost is $115 dollar taxes included. We send a private driver to pick you up. The car that we use is a 2012 Toyota RAV4. It takes approximaltely 2 hours from the airport to Chinandega depending on traffic. A total of 115km to Chinandega.
If you have any question please don't hesitate to contact us at gerencia@hotelosportales com
Hope to see you soon.
Teodoro P.
General M.
Buenas tardes Sra. Celeste R,
La playa se encuentra a 23 min (19.8 km) de nuestro Hotel.
Saludos cordiales.
Buenos días mi estimado Huesped,
Reciba un cordial saludo de su Hotel Los Portales.
Todas nuestras habitaciones y apartamentos cuentan con aire acondicionado en buenas condiciones.
Ademas contamos con otros servicios que pueden agradarle, tales como:
- Piscina.
- Gimnasio.
- WIFI.
- Parqueo....
Saludos cordiales.
"There is no elevator, so the first floor is a lot easier, especially if you have luggage."Read full review
PRICE RANGE
$90 - $114 (Based on Average Rates for a Standard Room)
LOCATION
NicaraguaChinandega DepartmentChinandega
NUMBER OF ROOMS
30
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Hotel Los Portales
Which popular attractions are close to Hotel Los Portales?
Nearby attractions include Bicicletas Chinandega (0.9 miles), Parroquia Santa Ana (1.2 miles), and Plaza Santa Ana (1.0 miles).
What are some of the property amenities at Hotel Los Portales?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hotel Los Portales?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Los Portales?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Los Portales?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Hotel Los Portales?
Conveniently located restaurants include Buenos Aires Restaurante, El Nogal Restaurante & Buffet, and Donde Nando Grill.
Are there opportunities to exercise at Hotel Los Portales?
Yes, guests have access to a pool and a fitness center during their stay.
Does Hotel Los Portales have airport transportation?
Yes, Hotel Los Portales offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Los Portales located near the city center?
Yes, it is 0.7 miles away from the center of Chinandega.
Are any cleaning services offered at Hotel Los Portales?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Los Portales offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.