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Mercure Val Thorens

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Mercure Val Thorens
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196 Reviews from our TripAdvisor Community

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Showing 45: English reviews
Salisbury, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 25, 2016 via mobile

Feedback. Just a quick thank you in reference to our recent stay at your hotel in Val Thorens we had an excellent weekend and could not fault the hotel reception staff were very welcoming and ensured our room was ready on arrival and facilities and location were excellent. The bar was great after a day's skiing and Naomi is a... More 

Helpful?
1 Thank MarkGuliver12
Audrey D, Responsable réception at Mercure Val Thorens, responded to this review

Thank you very much for your feedback. We are pleased to see that you enjoyed your stay and all our team (espacially Naomi). It will be a pleasure to welcome you again in our hotel for the next season. Kind Regards, More 

London
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed April 10, 2016 via mobile

The hotel is conveniently located and ski in/ski out, as well as being an easy walk to the shops and restaurants. As mentioned by other reviewers, the rooms are not brand new, however we didn't find this a problem as it was large, clean and comfortable. Breakfast was excellent with lots of choice and we also had half board and... More 

Helpful?
1 Thank delta004
Audrey D, Responsable réception at Mercure Val Thorens, responded to this review

Thank you for taking time to share your experience online. We do our best so that your stay can meet your expectations and your satisfaction is our best rewards. We hope to see you in our new hotel next winter ! Kind regards More 

Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 9, 2016 via mobile

Nice and clean, quite large rooms in need of some modernisation. Friendly and helpful staff, nice bar and good breakfast. Direct access to the ski system. Don't leave your skiboots in the skiroom-locker overnight - they won't dry there since the room is very humid and wet on the floor. But very practical to have skis and sticks there.

Helpful?
Thank Dette M
Audrey D, Responsable réception at Mercure Val Thorens, responded to this review

Thank you for your nice comment. We take note of your remarks regarding the room and the skiroom for the future renovation of the hotel. We are pleased that you enjoyed your stay with us and hope to see you soon in the hotel. Kind regards More 

Nairobi, Nairobi, Kenya
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 23, 2016

We stayed for ski holiday with children. Rooms were fine and had great views of the mountains. Bar/ lounge/ restaurant were decorated in a modern style and staff very friendly and helpful- allowing us to carry food to the room for someone that was unwell and offering advice and so on. Restaurant was good but menu a little limited in... More 

Helpful?
Thank Emma S
Audrey D, Responsable réception at Mercure Val Thorens, responded to this review

Thank you very much for taking time to share your experience at Mercure Val Thorens. The well-being of our customers is very important for us, and we are really pleased to see that you appreciated your stay. We hope to see soon again. Best Regards, More 

i
Level Contributor
213 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed March 14, 2016

This is our 4th visit in ski season. Great location as always. Have convenient underground parking - reserve in advance. Friendly staff. They did some improvements such as making the lobby larger, but had cheap outdoor furniture that made it unwelcoming to seat in. Also, they had problems with the chimney in the bar, that made it smoky and left... More 

Helpful?
Thank uri123
Audrey D, Responsable réception at Mercure Val Thorens, responded to this review

Thanks a lot for your feedback. It is a pleasure to see that you have enjoyed your 4th stay. We take into account your comment about the improvement for our future renovation. We look forward to welcome you again at Mercure Val Thorens. Best Regards, More 

Israel
Level Contributor
3 reviews
5 of 5 stars Reviewed March 9, 2016 via mobile

Great ski in ski out hotel for a fair price. Staff was very helpful and friendly. Hotel has a bar, a restaurant, spa, and ski rental shop - very convenient. Rooms are very nice, and it is located close to shopping center, nice restaurants and bars.

Helpful?
Thank INJRtraveling
Audrey D, Responsable réception at Mercure Val Thorens, responded to this review

Thank you very much for your comment. It is a pleasure for us to make pleased all our customers. We hope to see you again at Mercure Val Thorens. With our best regards, More 

Beersheba, Israel
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed February 8, 2016 via mobile

We visited the hotel on Jan 2016. The hotel room are big and there a lot of space. There are several kinds of rooms with balcony and without, make sure you chose a right one for you on reservation. The food is good The stuff is very helpful ans speaks english very well. The bar and lobe performances are adding... More 

Helpful?
Thank bzuna2
Sébastien P, Responsable réception at Mercure Val Thorens, responded to this review

Thank you for your comment. It is a pleasure to see that you enjoyed your stay, your satisfaction is our main goal. Waiting to see you again at Mercure Val Thorens. Kind Regards, More 

Blackpool, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed January 25, 2016 via mobile

We are in a party of 6 adults and 2 children. We stayed her from 26 December Boxing Day to 2 January 2016. After being moved to this hotel after the sale of mecure hotel in belle plagne. were we as a family have gone for the past few years and had exceptional stay, food and service, we are gold... More 

Helpful?
2 Thank Gemcot
Sébastien P, Responsable réception at Mercure Val Thorens, responded to this review

We are sorry that your experience at the hotel did not meet your expectations. We take your remarks into account in order to improve our services. Our team do his best so that you enjoy your stay in Mercure Val Thorens. Kind regards. More 

Travelers are raving about these Val Thorens hotels

Crawley
Level Contributor
42 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed January 16, 2016 via mobile

Only issue I found here was the bad wifi, (kicks you out regularly ) and that's pretty minor, so all in all a good hotel. Friendly reception staff, (except one surly man on the night shift the morning I checked out ) excellent restaurant staff, friendly all round. Breakfast is nice, eggs, breads, meats, cereals, yoghurts, fruit etc, dinner (if... More 

Helpful?
Thank jimbo1969crawley
Sébastien P, Responsable réception at Mercure Val Thorens, responded to this review

Many thanks for spending time to post your review. Your positive comment reward the ongoing work of our teams to maintain the level of service that you expect. It is a pleasure to know that you could fully appreciate our services. We look forward to seeing you for another stay in Mercure Val Thorens. Kind Regards, More 

1 review
3 of 5 stars Reviewed January 9, 2016 via mobile

Hotel is ok. The lounge, bar and restaurant are quite nice and cosy. The staff is friendly and helpful. Rooms on the other hand are quite simple and need refreshing. Bathroom was not quite clean and also need a good update. Otherwise the hotel has its ski rent shop. Slopes are so close, you put your skis and go.

Helpful?
Thank Karl W
Sébastien P, Responsable réception at Mercure Val Thorens, responded to this review

Thank you for this comment. We are pleased to see that you enjoyed your stay in Mercure Val Thorens. Concerning the room and the bathroom, we take note of your remarks to improve it in the case of a future renovation of the hotel. We hope to see you soon in Mercure Val Thorens. Kind regards. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
About the property
  • Ski-In / Ski-Out
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Babysitting

Additional Information about Mercure Val Thorens

Address: Place de la Lombarde, 73440 Val Thorens, Saint-Martin-de-Belleville, France
Location: France > Rhone-Alpes > Savoie > Saint-Martin-de-Belleville > Val Thorens
Price Range: $181 - $386 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Val Thorens 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Novotel Val-Thorens
Val-Thorens Novotel
Hotel Style:
#7 Ski-In / Ski-Out Hotel in Val Thorens
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