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Altapura

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319 Reviews from our TripAdvisor Community

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Showing 135: English reviews
Taunton, United Kingdom
Level Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed over Easter and major thanks must go to Maxim the children's concierge who was quite amazing! The hotel is very comfortable. Lovely comfy bar. Lovely terrace although not enough seating on the sunny afternoons. The buffet took a bit of getting used to but the kids loved it. Not strictly ski in unless you ski down a red... More 

Helpful?
Thank jae39
E_Pajevic, Directeur général at Altapura, responded to this review

Dear Client, All the staff of ALTAPURA is delighted to read your feedback, we thank you for taking time to write it. We are looking foward to welcoming you next winter! Best Regards from high summits... Emilie PAJEVIC More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 17, 2016 via mobile

Great stay for both adults and children, enjoyed it very much. freindly and willing to help staff, exellent delicious food ,very clean and beautiful boutique hotel. Lovely atmosphere, unique desighn, nice spa wonderfull ski. Expensive but worth it. Looking forward to visit again.

Helpful?
1 Thank רונית ל
E_Pajevic, Directeur général at Altapura, responded to this review

Dear Client, All the staff and I are delighted to read that the experience at ALTAPURA was "excellent"! We are looking forward to welcoming back to our "skiers paradise"at 2300m... Best Regards Emilie PAJEVIC More 

Chichester, United Kingdom
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed April 26, 2016

Ski in and ski out was so convenient. The bar was very good fun, and they even had Monkey 47 behind the bar. Thank you for being such superb hosts and for making us feel so welcome. Definitely one to do again.

Helpful?
Thank Dick33
E_Pajevic, Directeur général at Altapura, responded to this review

Dear Client, We thank you for your great feedback onto your ALTAPURA experience. We are looking forward to welcoming you back for savouring a "Monkey 47" facing the slopes in the highest ski resort of Europe! Best Regards Emilie PAJEVIC More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 26, 2016

My family and I (2 adults, 2 kids 4 and 8) had a late Easter Ski break here, for 5 nights. We stayed in a mezzanine suite, adults upstairs, kids downstairs, bed and breakfast. Great room, excellent mountain views (though the picture window was cracked its full length, a small issue unless you are particular about such things). Nice touches... More 

Helpful?
Thank Paul S
E_Pajevic, Directeur général at Altapura, responded to this review

Dear Client, We are really delighted to read that you enjoyed your holidays at ALTAPURA. Concerning ski school, your feedback is very important, we take it in consideration for improving the organization. We are looking forward to welcoming you back for skiing and relaxing in our "skiers cocoon". Best Regards Emilie PAJEVIC More 

Gedney, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 25, 2016 via mobile

The hotel is modern clean in the best possible place for skiing. It's is easy to get back to at lunch time when you have a 4 year old in your group, have lunch and relax on the sun terrace watching the world ski by. Swimming pool open from 7 am to late is great. The room we had was... More 

Helpful?
Thank Tina G
E_Pajevic, Directeur général at Altapura, responded to this review

Dear Client, "Relaxing and skiing" are the leitmotiv of ALTAPURA! We are really happy to read your comment and we thank you for sharing it! We are already prepared to welcome back our lovely guests next winter... in the highest ski resort of Europe. Best regards Emilie PAJEVIC More 

Marlow, United Kingdom
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 20, 2016

Stayed over Easter 2nd to 9th April - Found ALL the staff in the hotel were polite, friendly and professional with a can do attitude. Made full use of the Pré arrivée email to book, lift passes, ski lessons, ski hire and a pick up from Moutier as we took the snow train. TOP TIP - all room temperatures are... More 

Helpful?
Thank Carol L
E_Pajevic, Directeur général at Altapura, responded to this review

Dear Client, We are delighted to read that you enjoyed your holidays at ALTAPURA, in our "family paradise"... we are so happy to share our happiness with our guests! We are looking forward to welcoming you back for skiing, relaxing and playing! Best Regards Emilie PAJEVIC More 

Studley, United Kingdom
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 16, 2016

Stayed April 2016, booking two rooms on the top floor - the hotel was great but the staff were even better - none of the normal French reluctance to be pleasant, or usual unhelpful attitude toward guests! Rooms were well appointed and decent sized (although perhaps standard or club rooms are smaller?) Restaurants are very good - the buffet breakfast... More 

Helpful?
Thank graham w
E_Pajevic, Directeur général at Altapura, responded to this review

Dear Client, We are really delighted to read your feeback, we are happy to share our hapiness! We are looking forward to welcoming you next winter for an other ALTAPURA experience. Best Regards Emilie PAJEVIC More 

London, GB
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 10, 2016

This is my first hotel review but I felt compelled to write. We could not fault this hotel, excellent location, true ski to door. Smart ski room/heated boot things etc and the guys in the ski shop were brilliant. True I think ski hire was expensive compared to the likes of SkiSet, but service and help made it worth every... More 

Helpful?
Thank Cracks
E_Pajevic, Directeur général at Altapura, responded to this review

Dear Client, We really thank you for your great feedback, we are delighted to learn that you had a fantastic stay at ALTAPURA. We are looking forward to welcoming you next winter! Best Regards More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 10, 2016

Wonderful hotel with comfortable rooms and perfect location with ski-in ski-out facilities. We arrived on time and were left waiting for 40 minutes for our shuttle to the hotel from Geneva. Tried to call the hotel 4 times without answer and when someone finally called instead of saying sorry I found myself arguing with a person as if it was... More 

Helpful?
Thank Peppe G
E_Pajevic, Directeur général at Altapura, responded to this review

Dear Client, You have taken the time to give us your opinion about your stay in our hotel, and we thank you. After reading your feedback, I noticed that the service did not meet your expectations, and I beg you to accept my apologies. Be assured that the necessary corrective measures have already been taken to ensure that the quality... More 

Milton Keynes, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 8, 2016 via mobile

Have to say this hotel is pretty near the best I have stayed in. Staff friendly and helpful, couldn't do enough to make sure you had a great time. Food was excellent, but there is only so much steak a man can eat! Try the Fondue - but it have to say it is 100% cheese. Maybe some chopped vegetables... More 

Helpful?
Thank Kath191919
E_Pajevic, Directeur général at Altapura, responded to this review

Dear Client, We are so delighted to read that you enjoyed your stay at ALTAPURA, all the staff and I thank you for you kind comment. We are looking forward to welcoming you next winter with sun & snow! Best Regards Emilie PAJEVIC More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Ski-In / Ski-Out
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Babysitting
Official Description (provided by the hotel)
Altapura, a hotel in Val Thorens, the highest resort in Europe in the heart of the 3 Valleys, the largest ski area in the world, delights all those who love the great outdoors, winter sports and a fine style of living. ... more   less 

Additional Information about Altapura

Address: Route du Soleil, 73440 Val Thorens, Saint-Martin-de-Belleville, France
Location: France > Rhone-Alpes > Savoie > Saint-Martin-de-Belleville > Val Thorens
Price Range: $337 - $680 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Altapura 5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Altapura Hotel Val Thorens
Hotel Style:
#1 Luxury Hotel in Val Thorens
#1 Romantic Hotel in Val Thorens
#1 Spa Hotel in Val Thorens
#2 Family Hotel in Val Thorens
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