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07/09/2017 07/10/2017
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    Residence Le Surf des Neiges

    Rue de l'Irarde, 38860 Les Deux-Alpes, France
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    07/09/2017 07/10/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Traveler (10)
          Dining (3)
          Room & Suite (2)
          Goleon Val Ecrin
          25 reviews
          #5 of 13 B&Bs / Inns in Les Deux-Alpes
           
          Le Souleil'Or
          174 reviews
          #6 of 44 hotels in Les Deux-Alpes
           
          Residence Club Odalys Le Prince des Ecrins
          19 reviews
          #27 of 30 Specialty lodging in Les Deux-Alpes
           
          Hotel le Chalet
          15 reviews
          #22 of 44 hotels in Les Deux-Alpes
           
          Overview
          • Excellent0%
          • Very good17%
          • Average23%
          • Poor17%
          • Terrible43%
          Dec 28, 2016
          “Does its job!”
          Dec 27, 2016
          “Not luxury but Not Horrific!”
          Wifi
          Kitchenette
          Pets Allowed
          Wheelchair access
          Free Parking
          Breakfast included
          Pool
          Restaurant
          4.0 Star Hotel
          All hotel details
          Goleon Val Ecrin
          25 reviews
          #5 of 13 B&Bs / Inns in Les Deux-Alpes
           
          Le Souleil'Or
          174 reviews
          #6 of 44 hotels in Les Deux-Alpes
           
          Residence Club Odalys Le Prince des Ecrins
          19 reviews
          #27 of 30 Specialty lodging in Les Deux-Alpes
           
          Hotel le Chalet
          15 reviews
          #22 of 44 hotels in Les Deux-Alpes
           
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          Rooms
          Jul 9Jul 10
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          1 room, 2 adults, 0 children
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          Standard Room

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          Reviews (17)
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          1 - 5 of 8 reviews

          Reviewed December 28, 2016

          This accommodation suited our massive university group really well, though there were a few issues. For the price, I'd say it was averagely competetive, though not spectacular value. The location was decent, and the views were actually stunning in some of the higher up rooms...More

          Thank Tristan D
          Reviewed December 27, 2016

          Was obviously dreading staying here after the reviews but my friends and I were optimistic upon arrival. Our apartment was clean and showed no visual signs of wear apart from the shower head was broken and we had to hold it for the whole week....More

          Thank Ashleigh C
          Reviewed December 17, 2016 via mobile

          Initially we were not happy as no check on desk and had to trek around the resort to find out how to get into our room. We were provided with unclean bedding and no towels. The staff were extremely rude and were no help to...More

          Thank issy527
          Response from OdalysVacances, Gérant at Residence Le Surf des NeigesResponded December 26, 2016

          Dear Client, We are sorry to hear your opinions about our residence. It is essential for Odalys to offer its clients a quality service with pleasant, efficient, responsive and available staff. We regret that this is not the impression you have and assure you that...More

          Reviewed December 17, 2016 via mobile

          Upon arrival, the first issue we noticed with the apartment was that the balcony door didn't lock which was a major issue as we had hundreds of pounds worth of ski equipment with us. We asked the hotel staff if they could resolve the issue...More

          Thank Shannon Carroll
          Response from OdalysVacances, Gérant at Residence Le Surf des NeigesResponded December 26, 2016

          Dear Client, We are sorry for the incidents that you descibe in your comment. Indeed, the organizers of the Wasteland festival did not provide the right keys to customers. We attach great importance to correcting the issues so that you could have a pleasant stay...More

          Reviewed December 17, 2016 via mobile

          What a joke. I can see from the reviews that I am not the only one who has been scammed by this terrible place. Went with friends to this hotel. The place is a wreck and not clean at all. They take a huge 'cleaning'...More

          Thank Luke C
          Response from OdalysVacances, Gérant at Residence Le Surf des NeigesResponded December 26, 2016

          Dear Client, We thank you for your feedback and are sorry to hear of your disappointment concerning your accommodation. We advise holidaymakers to inform the residence of any inconvenience in order to sort out the situation as quickly as possible. We will not fail to...More

          Goleon Val Ecrin
          25 reviews
          #5 of 13 B&amp;Bs / Inns in Les Deux-Alpes
           
          Le Souleil'Or
          174 reviews
          #6 of 44 hotels in Les Deux-Alpes
           
          Residence Club Odalys Le Prince des Ecrins
          19 reviews
          #27 of 30 Specialty lodging in Les Deux-Alpes
           
          Hotel le Chalet
          15 reviews
          #22 of 44 hotels in Les Deux-Alpes
           
          About
          Amenities
          • Room amenities
          • Refrigerator in room
          Details
          • Price range
          • $44 - $244 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #4 Luxury Hotel in Les Deux-Alpes
          • Room types
          • Kitchenette
          • Number of rooms
          • 276
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Hotels.com, TripOnline SA, Cancelon and Priceline so you can book your Residence Le Surf des Neiges reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
          • Location
          • France >
          • Auvergne-Rhone-Alpes >
          • Isere >
          • Les Deux-Alpes
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          Traveler (10)
          Dining (3)
          Room & Suite (2)
          Hotel & Grounds (8)
          Bathroom (2)
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          Questions & Answers
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          Room Tips
          "mountain facing room!"
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