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Mercure Les Deux Alpes 1800 Hotel

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Mercure Les Deux Alpes 1800 Hotel
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368 Reviews from our TripAdvisor Community

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Showing 61: English reviews
Reviewed August 16, 2016

Well what about ... unsatisfactory kind but unprofessional staff prices are very high both in the bar and as fee for the stay in this hotel of four stars in name only, clean rooms but not year even a fridge for drinks are cheated by the mode of reservation after I pay at the hotel not having read the information...

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Helpful?
Thank 444xx
h2746_fo, Directeur général at Mercure Les Deux Alpes 1800 Hotel, responded to this review

Dear Mister Ciarlantini, Thanks for leaving your feedback after your stay in our hotel. I'm sorry if it didn't reach your expectations. Indeed you booked the flexible offer, cancellable free of charge until 15 days before your arrival and with cancellation fees for any cancellation after this date (as it was explained when you made your reservation on Booking.com). All...

Reviewed June 27, 2016 via mobile

Having started our three day break by booking the hotel from hell we fled after the first night to the Mercure that I'd also seen when looking to book. What a difference! A beautifully decorated, large room with huge bed plus two spare singles. Large flat screen TV. Great choice of complimentary drinks, fabulous bathroom and the nicest staff you've...

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Helpful?
Thank Louise G
h2746_fo, Directeur général at Mercure Les Deux Alpes 1800 Hotel, responded to this review

Dear Madam, Thank you for this really pleasant feedback. We are happy to see that you appreciated it. I will transmit your positive comments to all my team who works hard to provide the best services to our guests. We will welcome you for another stay with a great pleasure. Sincerely, Mathias TONIELLI, General Manager

Sint-Niklaas, Belgium
Reviewed June 15, 2016

I stayed in this hotel four nights. I was looking for the Mercure standards and honestly it took a while. This was due to the fact that this is 'iinter-season'. The hotel accommodates a number of ski-groups at this moment. This made things a bit more complicated for a 'longe ranger' as myself. First day I had to take breakfast...

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Helpful?
Thank Umberto-Huby
h2746_fo, Directeur général at Mercure Les Deux Alpes 1800 Hotel, responded to this review

Dear Sir, Thank you for leaving your feedback about your stay in our hotel. We are happy to learn you enjoyed the hotel location and the great views. We apologize if the beginning of your stay was not the best because of the skigroups. I will pass your compliments to my staff who do their best to satisfy our guests....

Doha, Qatar
Reviewed April 2, 2016

Very average, the bedding quality is below expectations and really needs to be replaced ; I assume the bathrooms were renovated recently, good point ; The breakfast variety is in ine with what you could expect for the price requested. Overall cleanliness is satisfactory. Don't fret to request your wifi passwod at front desk, it is complimetary for in-house guest,...

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Helpful?
Thank PhilippeAD
h2746_fo, Directeur général at Mercure Les Deux Alpes 1800 Hotel, responded to this review

Dear Sir, Thanks for leaving your feedback after your stay in our hotel. We are sorry if the bed quality was not good enough in your opinion. We are pleased to read that you enjoyed our breakfast, with plenty of choices. I apologize if we haven't given the wifipass to you during your check-in. We will welcome you with a...

Haacht, Belgium
Reviewed February 24, 2016 via mobile

The Mercure Hotel Les Deux Alpes 1800 is a little outdated, certainly in the rooms. However, it is very clean, has an excellent location next to a ski lift and slopes and has very good breakfast and dining in the restaurant. But what I liked most was the staff, who were super friendly and professional without exception. I can recommend...

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Helpful?
Thank johan_smeets
h2746_fo, Directeur général at Mercure Les Deux Alpes 1800 Hotel, responded to this review

Thanks for letting your feedback about our hotel. I am happy to learn you enjoyed your stay here and I will transmit your remarks to my entire staff. It encourages us to keep doing our best to welcome you in the optimal conditions. I hope to welcome you again for a new stay in France. Kind regards, Mathias TONIELLI General...

Warrington, United Kingdom
Reviewed February 11, 2016

I recently stayed here on a short ski week and was very happy with my choice of hotel. The hotel is modern although a little tired in some areas. The main bar area is very comfortable with an open fire, large flat screen TV and well stock bar - although the drinks are a little pricey! I stayed on a...

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Helpful?
Thank Chris M
h2746_fo, Directeur général at Mercure Les Deux Alpes 1800 Hotel, responded to this review

Thank you for taking the time to share a review on your stay at Mercure Les Deux Alpes. We were pleased to read that you really enjoyed your stay with us and I will make sure to share your kind words with our staff ! We are looking forward to welcoming you back for another memorable stay ! Kind regards,...

Paris, France
Reviewed January 29, 2016 via mobile

Large hotel at the edge of town with a nice view over the mountains. Built in the 1970s or late 80s, partially renovated. Convenient for large groups or business outings. Ski rentals and shops close by. Clean and basic, but no particular charm though.

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Helpful?
Thank GlobetrottingSwede
h2746_fo, Directeur général at Mercure Les Deux Alpes 1800 Hotel, responded to this review

Dear Madame, dear sir, We thank you for letting a feedback about your stay in our hotel. We will be pleased to welcome you again for a new holiday in France. Kind regards, Mathias Tonielli General Manager

Reviewed December 27, 2015 via mobile

Let's get the good points out of the way. Fantastic views of the mountains. Sunrise is wonderful, breathtaking colours in the morning sky. Staff spoke English and were very friendly and polite. Breakfast was pretty fresh and the hotel is well heated. Bad points. The hotel is more 3 star than a 4 star. Rooms are a little tired, in...

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Helpful?
Thank Shaz M
h2746_fo, Directeur général at Mercure Les Deux Alpes 1800 Hotel, responded to this review

Dear, We thank you for your comment. We are really glad you appreciated the staff and the breakfast. The swimming pool and the sauna are not belonging to the hotel. We are sorry you did'nt appreciate it. Renovation of the hotel is planned for spring. We really hope to welcome you next year to make you discover our new bar...

Reviewed July 26, 2015 via mobile

We stayed at the Mercure during a visit to watch the Tour de France. Excellent, roomy accommodation with stunning views. Very clean, spacious hotel with a cosy bar. Breakfast provided great variety with hot food on offer too. Polite, helpful staff, a great experience!

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Thank CK1974oct
h2746_fo, Directeur général at Mercure Les Deux Alpes 1800 Hotel, responded to this review

Dear Sir/Madam, Thanks for leaving your feedback. We're glad to see that you appreciated your stay in our hotel. We hope to welcome you again really soon. Kind regards. Mathias TONIELLI, General Manager.

London, United Kingdom
Reviewed July 22, 2015

And if you want to do anything else, or stay longer than a couple of days, think twice. Les deux Alpes has a great choice of hotels. Advantage of Mercure L2A is its location and it was one of the places we were able to book for a couple of nights only in the middle of French school holidays, as...

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Thank b0bnw8
h2746_fo, Directeur général at Mercure Les Deux Alpes 1800 Hotel, responded to this review

Dear Sir/Madam, Thanks for leaving your feedback after your stay in our hotel. We’re pleased to learn you enjoyed it. Indeed, our location, on the top of the resort, offers a privileged access to ski area and plenty of hikes and a superb overview. Les Deux Alpes resort provides a wide range of activities (skiing, kayaking, visiting, mountainbiking, family activities,...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Ski-In / Ski-Out
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
  • Meeting Rooms
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Mercure Les Deux-Alpes 1800 is set at the top of the Deux Alpes resort and offers views of the resort and the surrounding mountains. A chair lift, at the foot of the hotel, enables you to reach quickly and easily les Deux Alpes Ski Area. Rooms feature a private bathroom with bathtub or shower and hairdryer. A satellite TV, free Wi-Fi and a safe are also provided. Superior rooms also have a balcony. A wide-range of cuisine, including themed buffets, is available at the hotel's restaurant, Les Ecrins. Picnic baskets can be arranged at reception. Guests can enjoy crepes in the bar, Le K2, while admiring the view from the sunny terrace. In the summer, you can relax on the deck chairs provided. The resort's exceptionally high glacier allows guests to ski even in the summer. Other activities offered includes mountain biking, hiking, paragliding, watersports, ... Our young, dynamic and professional team make every efforts in order to provide you the best service. A friendly and relaxing atmsphere is all you need during your holidays ! We will share with you our best picks and best deals ! ... more   less 

Additional Information about Mercure Les Deux Alpes 1800 Hotel

Address: 1 Promenade des Ecrins | Le Village, 38860 Les Deux-Alpes, France
Location: France > Auvergne-Rhone-Alpes > Isere > Les Deux-Alpes
Price Range: $107 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Les Deux Alpes 1800 Hotel 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Mercure Les Deux-Alpes 1800 3m Hotel Les Deux-Alpes
Hotel Style:
#1 Ski-In / Ski-Out Hotel in Les Deux-Alpes
#2 Luxury Hotel in Les Deux-Alpes
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Les Deux Alpes 1800 Hotel staff and other travelers.
4 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room with a new bathroom. Ours was excellent.”
 of 5 bubbles JoolszSandygate, Mar 15, 2014 | Read review
“take a 4 bed room with view on the ski runs”
 of 5 bubbles danb808, Mar 6, 2014 | Read review
“I stayed on the 6th floor with views of the Alps and the village.”
 of 5 bubbles dutchman1011, Aug 7, 2013 | Read review
“Try and get a room on a higher floor for a better view of the mountain and village.”
  • View of Les Deux Alps from our room
  • View of Les Deux Alps from our room
  • View of the mountain from our room
 of 5 bubbles turnleftisbest, Feb 25, 2013 | Read review
“Ensure no room next to elevator.”
 of 5 bubbles vanderwallus, Jan 4, 2013 | Read review
5 of 5
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