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Hotel Alpen Roc

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Hotel Alpen Roc
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416 Reviews from our TripAdvisor Community

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Showing 76: English reviews
1 review
4 of 5 stars Reviewed 3 weeks ago

We were a group of 6 adults and 4 children on a family holiday, looking for a change from the standard 'every sun and beach' holiday. Well, La Clusaz and Alpen Roc lived up to all we had hoped for. While this is a three star hotel, we found the accomodation more than met the expected standards, and the all-inclusive... More 

Helpful?
Thank Jack S
beauregard74, Hotel Managers at Hotel Alpen Roc, responded to this review

Dear Client, Thank you very much for this positive review on our recent stay. This summer, various activities and entertainment is offered for adults and children to spend a pleasant time with family… We are very delighted to welcome families at hotel Alpen Roc ! Looking forward welcoming you again with your children, Best Regards, Fanny KROMER & Elodie TERNISIEN... More 

Croydon, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Alpen Roc is a great hotel (and little brother to the Hotel Beauregard - see my review from September 2015) which is placed in the centre of the lovely alpine town of La Clusaz. Good food, amenities and service - with the most welcome addition, this year, of "all inclusive" in the hotel for your drinks and packed lunches. My... More 

Helpful?
1 Thank CroyLes
beauregard74, Hotel Managers at Hotel Alpen Roc, responded to this review

Dear Client, Thank you very much for this positive review on our site « Trip Advisor ». We have already shared these compliments with the team at the hotel Alpen Roc***, who have only one objective : to make you spend unforgettable stay ! We will have the pleasure to welcome you again with the tour Operator “Shearing Holidays”. Looking... More 

Reading, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 3, 2016

We stayed here winter 2016 with two children aged 10 and 12. Great family room which was a bit of a hike though the hotel but had everything we needed. Good breakfast and dinner buffet, helpful staff, car parking for 10 Euros in a covered car park. Nice pool and hot tub etc...Five minute walk to the main lifts...Would recommend... More 

Helpful?
Thank Matt W
beauregard74, Assistant Manager at Hotel Alpen Roc, responded to this review

Dear Customer, Thank you very much for this positive review on our site « Trip Advisor ». We have already shared these compliments with the team at the hotel Alpen Roc***, who have only one objective : to make you spend unforgettable holidays ! Looking forward welcoming you again, Best Regards, Emmanuelle VACHERAND DENAND Assistant Manager More 

Stavanger, Norway
Level Contributor
61 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed March 20, 2016

The nice thing with La Clusaz is that everything is within walking distance. Slopes, skishops, restaurants and hotels. It makes life very easy and comfortable once you are there. Hotel Alpen Roc is nice, clean and comfortable, but our family room was a little small and claustrophobic. So no reason to be there apart for sleeping. Breakfast here is very... More 

Helpful?
Thank Ingveig T
beauregard74, Assistant Manager at Hotel Alpen Roc, responded to this review

Dear Customer, Thank you very much for this positive review on our site « Trip Advisor ». We have already shared these compliments with the team at the hotel Alpen Roc***, who have only one objective : to make you spend unforgettable holidays ! It’s true that the hotel Alpen Roc is really well located to shops, the slopes, …... More 

Worcester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 11, 2016

Our family room was good - not big but comfortable with bunks by the door and a double for us. You can close the door between the areas which we liked. Our room was cleaned every day by very friendly ladies so I am surprised about some comments re clean rooms and of course it is not cheap - it... More 

Helpful?
Thank Neil C
beauregard74, Assistant Manager at Hotel Alpen Roc, responded to this review

Dear Customer, Thank you very much for this positive review on our site « Trip Advisor ». We have already shared these compliments with the team at the hotel Alpen Roc***, who have only one objective : to make you spend unforgettable holidays ! It’s true that it’s very nice to dinner at the restaurant of the hotel, thanks to... More 

london
Level Contributor
108 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
2 of 5 stars Reviewed February 29, 2016

We had the misfortune of having to visit during the half term holidays so were prey to the predatory pricing that happens at this time. I paid a huge amount of money for the room per night. The room itself was dirty and the toilet smelled (it was as if no-one had bothered to wipe the floor in the whole... More 

Helpful?
Thank Concernedmonkey
beauregard74, Assistant Manager at Hotel Alpen Roc, responded to this review

Dear Customer, We have read and understood your comment on our Trip Advisor. We are very sorry that your stay wasn’t up to your expectations. We inform you that each day the maids are in charge to cleaning all the rooms of our customers as well as public areas. Our general housekeeper checks all rooms and all public areas before... More 

2 reviews
5 of 5 stars Reviewed February 17, 2016

We were very pleased with our stay at the Alpen Roc hotel. Whilst the rooms are standard for a 3 stars hotel, the major plus of the hotel is the staff and the food. All employees are extremely friendly and were adorable with our young kids. They learned their names after one day and were asking how the skiing was... More 

Helpful?
Thank SimonCB78
beauregard74, Assistant Manager at Hotel Alpen Roc, responded to this review

Dear Guest, Thank you so much for this nice review about your recent stay. We are very delighted to welcome families at hotel Alpen Roc, our All Inclusive package is very suitable for them. Looking forward the pleasure to welcome you again in hotel Alpen Roc***, Best Regards, Emmanuelle VACHERAND DENAND Assistant Manager More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 15, 2016

We had a great time staying at Hotel Alpen Roc last week. Delighted! Everything met, or indeed exceeded, our expectations. Very comfortable and charming accommodation, SUPERB food and extremely hardworking and friendly staff. What a lovely idea to have the all inclusive arrangement. We appreciated an aperitif before dinner, and wine with our evening meals. Made use of the swimming... More 

Helpful?
Thank Fan248
Magor
Level Contributor
64 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed February 13, 2016 via mobile

Overall this is a decent ski hotel and I would have no hesitation recommending it to others, but do please read on. The best point about the hotel is the bar which is centred around an open log burning fire. The bar is well used and has a great atmosphere, probably because the drinks are "free" (included in the half... More 

Helpful?
Thank Nick B
Puurs, Belgium
1 review
5 of 5 stars Reviewed February 13, 2016

great service! very helpful staff and super value for money. All inclusive formula very suitable for families. We've stayed already several times at this hotel and we look forward to our next stay in march 2016.

Helpful?
Thank Sofie M
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hotel Alpen Roc

Address: Centre du Village 388 route des Grandes Alpes, 74220 La Clusaz, France (Formerly BEST WESTERN Alpen Roc)
Location: France > Rhone-Alpes > Haute-Savoie > La Clusaz
Price Range: $115 - $391 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Alpen Roc 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Best Western Alpen Roc Hotel La Clusaz
Best Western La Clusaz
La Clusaz Best Western
Hotel Style:
#4 Family Hotel in La Clusaz
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