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Club Med L 'Alpe d'Huez la Sarenne

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922 Reviews from our TripAdvisor Community

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Showing 117: English reviews
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Tel Aviv
Reviewed 1 week ago

I had an excellent vacation with the club med but the facility is very poor. The room is tiny even for Club Med and the overall facility is old and not welcoming. My little boy was left alone on the mountain on the first day of ski and the club finger pointed at the ski school and did not offer...

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Helpful?
Thank drord2017
ClubMedUK_official, Guest Relations Manager at Club Med L 'Alpe d'Huez la Sarenne, responded to this review

Dear drord2017, We are very sorry to learn that you were dissatisfied with some aspects of your holiday. I would like to thank you for your constructive criticism with regards to certain aspects of our L'Alpe d'Huez resort. I would like to assure you that your helpful comments will help us establish what improvements can be made to avoid that...

Middleton Cheney
Reviewed 1 week ago

The "Club Med" experience was frankly weird! The hotel itself is large, accomodating approx 800 people. The rooms are basic, but you cant fault the cleanliness and the room was left in great shape everyday. Ski in / Ski out facilities are excellent and you do literally ski right to the doorstep of the boot room. Ski school was also...

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Helpful?
Thank Lurfer1
ClubMedUK_official, Guest Relations Manager at Club Med L 'Alpe d'Huez la Sarenne, responded to this review

Dear Lurfer1, We are very sorry to learn that you were dissatisfied with some aspects of your holiday. We truly regret that your stay at Club Med L'Alpe d'Huez was not up to your previous experiences with us. I would like to thank you for your constructive criticism with regards to certain aspects of our Alpe d'Huez resort. I would...

IL
Reviewed 1 week ago

It has all clubmed characteristics - cheerful atmosphere, rich diverse food, very friendly staff. They have also a pool, gym and sauna to relax. The disadvantages are the very small, old fashion rooms, the fact that you will not get a discount for not using the ski school, and you will not get a refund for your ski pass and...

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Helpful?
Thank DBC53
ClubMedUK_official, Guest Relations Manager at Club Med L 'Alpe d'Huez la Sarenne, responded to this review

Hi DBC53, We are delighted to learn that you enjoyed your stay at Club Med L'Alpe d'Huez. Thank you for your constructive feedback. We will make sure to forward your comments to our resort team. Yours sincerely,

Liverpool, United Kingdom
Reviewed 2 weeks ago

Just had a really great time at Club Med. Alpe D'Huez This is not a posh hotel, but that suits me fine cos I can just relax and feel at home. Room was spacious for two. Food was really superb!! Ski lessons with Lolo of ESF were great , March/April snow is a bit iffy, but instructor knew where to...

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Helpful?
Thank darbysam
ClubMedUK_official, Guest Relations Manager at Club Med L 'Alpe d'Huez la Sarenne, responded to this review

Hi darbysam, We are delighted to learn that you enjoyed your stay at Club Med L'Alpe d'Huez. Thank you for your kind comments and recommendations! Yours sincerely,

Reviewed 4 weeks ago

Spent a week here when snow conditions were not particularly good so we were in the hotel quite a lot. Made to feel very welcome by coincidentally Kate Eyre and Kirsten again who looked after us through the week. Some fascinating entertainments in the evenings and by the end of the week mastered the Madison dance during Crazy time before...

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Helpful?
Thank Richard M
ClubMedUK_official, Guest Relations Manager at Club Med L 'Alpe d'Huez la Sarenne, responded to this review

Hi Richard, We are delighted to learn that you enjoyed your stay at Club Med L'Alpe d'Huez la Sarenne. Thank you for your kind comments! Yours sincerely,

Reviewed 4 weeks ago

The staff, especially the GO's Kate Eyre and Kirsten, were brilliant. Helpful friendly and professional. Great location for the hotel; ski in and ski out. Food, drink and entertainment were perfect. Hotel in need of a makeover as bedrooms showing signs of wear and tear.

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Helpful?
Thank Stephen W
ClubMedUK_official, Guest Relations Manager at Club Med L 'Alpe d'Huez la Sarenne, responded to this review

Hi Stephen, We are delighted to learn that you enjoyed your stay at Club Med L'Alpe d'Huez la Sarenne. Thank you for your kind comments! Yours sincerely,

London, United Kingdom
Reviewed 4 weeks ago

Excellent facilities which included fine food at all the meal times. The ski lessons were very good.and location by the piste was excellent, Entertainment was cheezy but excellent for the family environment. If you want a great winter holiday

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Helpful?
Thank cdelima2017
ClubMedUK_official, Guest Relations Manager at Club Med L 'Alpe d'Huez la Sarenne, responded to this review

Hi cdelima2017, We are delighted to learn that you enjoyed your stay at Club Med L'Alpe d'Huez la Sarenne. Thank you for your kind comments! Yours sincerely,

London, United Kingdom
Reviewed 5 weeks ago

I came here with a party of 10 friends. Airport pick-up was straight forwards and check-in unremarkable. The rooms were large enough but budget and in need of modernising. Our view was of other apartments with mountain background. The bathroom was small with a very small separate toilet. The hotel had a great selection of food for breakfast, lunch &...

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Helpful?
Thank Cynthia A
ClubMedUK_official, Guest Relations Manager at Club Med L 'Alpe d'Huez la Sarenne, responded to this review

Hi Cynthia, Thank you for your kind comments. It is wonderful to learn that you enjoyed your stay at Alpe d'Huez la Sarenne resort. We hope to see you soon! Yours sincerely,

worcester
Reviewed March 19, 2017

I would say that this hotel is great if you are a family. Lots of buffet choice, free ski lessons (with ESF, a disaster for one of our party), kids clubs and entertainment in the evenings. However, for a group of 6 adults, it was quite frankly, weird. The food is good, all buffet style and plenty of choice however,...

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Helpful?
1Thank ljfWorcester
ClubMedUK_official, Guest Relations Manager at Club Med L 'Alpe d'Huez la Sarenne, responded to this review

Hello ljfWorcester, Thank you for your constructive feedback I would like to assure you that your helpful comments will help us establish what improvements can be made to avoid that matters such as the ones you experienced occur in future. Above all, I would like to thank you for taking the time to put your comments in writing to us....

bristol
Reviewed March 14, 2017

We travelled as a mixed group of 14 with an average age in the mid fifties . We are a reasonably experienced group of fairly well travelled skiers so we have tried many different ways to have a ski holiday . Its fair to say however that some of the group have never been on an all inclusive holiday of...

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Helpful?
Thank ricky123Bristol
ClubMedUK_official, Guest Relations Manager at Club Med L 'Alpe d'Huez la Sarenne, responded to this review

Hi ricky123Bristol, We are delighted to learn that you enjoyed your stay at Club Med Alpe d'Huez. Thank you for your kind comments and constructive feedback. Yours sincerely,

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
At the meeting point of the six valleys of the Oisans, the resort of Alpe-d'Huez stretches out surrounded by the former alpine pastures of a mountain village. Dominating this suntrap spot and well placed on its sunny slope, this Club Med Village invites guests to launch out and revel in the thrill of the longest black run in Europe, while those who prefer to take it easy enjoy the panoramic view. Parents and children share the joy of new sensations as they zigzag around the skating rink. ... more   less 

Additional Information about Club Med L 'Alpe d'Huez la Sarenne

Address: Club Med L Alpe d Huez la Sarenne, 38750 L'Alpe-d'Huez, France
Location: France > Auvergne-Rhone-Alpes > Isere > L'Alpe-d'Huez
Price Range: $370 - $537 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Club Med L 'Alpe d'Huez la Sarenne 3*
Number of rooms: 364
Reservation Options:
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Also Known As:
Club Med l `Alpe d`Huez La Sarenne Hotel l`Alpe-d`Huez
L'alpe-D'huez Club Med
Club Med L 'Alpe D'Huez La Sarenne France/Rhone-Alpes
Hotel Style:
#3 Family Hotel in L'Alpe-d'Huez
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Questions & Answers

Here's what travelers have asked, with answers from Club Med L 'Alpe d'Huez la Sarenne staff and other travelers.
12 questions
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Questions? Get answers from Club Med L 'Alpe d'Huez la Sarenne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try to ask for a room with a view or in the new section”
drord2017, 1 week ago | Read review
“Rooms on the higher floors avoid the noise, but you may have a small wait for lifts in busy periods”
Lurfer1, 1 week ago | Read review
“Ask for either a view of town or mountain”
A2372RTstephenw, 4 weeks ago | Read review
“If possible ask for the rooms facing the sun and a balcony if they do it.”
lindawM7137XQ, Jan 17, 2017 | Read review
“The higher the better with shows on until 11. Couldn't hear the nightclub from the 2nd floor though.”
lukej148, Dec 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question