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Hotel Porte de Geneve

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Traveler (70)
Room & Suite (29)
Dining (5)
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Overview
  • Excellent12%
  • Very good40%
  • Average25%
  • Poor12%
  • Terrible11%
6 days ago
“Friendly clean hotel”
Jul 19, 2017
“Low cost option for Geneva”
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Restaurant
Family Rooms
Multilingual Staff
Pets Allowed
3 Star Hotel
All hotel details
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Reviews (298)
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1 - 5 of 42 reviews
Reviewed 6 days ago via mobile

This is a lovely clean hotel with extremely friendly and helpful staff. Breakfast was wonderful, and reception staff couldn’t have been more helpful. Gaillard is a gorgeous wee town with a wonderful restaurant (L’Arvi). Highly recommended.

Thank KirstenC_21
Response from laurence v, Directeur général at Hotel Porte de GeneveResponded 5 days ago

Dear Kirsten, We thank you for your wonderful comment that I will forward to my staff! We hope to see you again soon! Best regards, Laurence V

Reviewed August 13, 2017 via mobile

I made a reservation on the English version of the hotel's website more than a month before my intended stay. Nothing on the website - at least nothing on the English version of the website - disclosed that the reservation would be nonrefundable. The hotel's...More

Thank rickBatonRouge_La
Response from laurence v, Directeur général at Hotel Porte de GeneveResponded August 29, 2017

Dear sirs, When you book on any website you can choose between different rates which are refundable or not. It mentionned all the time whatever is french or english version. To be more confortable with your next bookings, choose a rate that can be modified...More

Reviewed July 19, 2017 via mobile

Check-in is friendly and can communicate in English. Room is a bit old and only 1 of the lights in the room is working. Breakfast is not worth the money. Still a good place if you want to stay somewhere near Geneva at a low...More

Thank Chiu Y
Response from laurence v, Directeur général at Hotel Porte de GeneveResponded August 29, 2017

Dear guest, Thank you for your comment. Sorry about the light, you could have asked the reception to replace it as a light can broke down anytime. Regarding the breakfast, it is a buffet that enjoys our guests which offers 2 kinds of cheese, dry...More

Reviewed July 14, 2017

After a reservation a month before our trip and mail contact two days before our arrival, we came to the reception of the hotel where a very unfriendly lady told us that the hotel is full and that she doesn't know anything about our reservation....More

Thank itaitaRijeka
Response from laurence v, Directeur général at Hotel Porte de GeneveResponded August 29, 2017

Dear sirs, Your booking was not guaranted as your credit card was not valid so we asked a nother credit card through the webside but got no answer. Then your booking was cancelled as we never received any return from your side. Regards, Laurence

Reviewed June 29, 2017

It's out of the way on in a shopping centre and so a bit out of the way if you want to go anywhere. We were unable to go into Geneva for the evening as the bus the receptionist told us we need to take...More

Thank Harry95
Response from laurence v, Directeur général at Hotel Porte de GeneveResponded July 15, 2017

Dear guest, We thank you for your nice comment about our hotel. Regarding the location, you can still take a taxi on sundays to bring you to the border where you can take the tramway or bus (1.6 km from the hotel). Otherwise buses (bus...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Meeting Rooms
Multilingual Staff
Things to do
Restaurant
Details
Price range
$64 - $118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms
Details
Price range
$64 - $118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms
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Traveler (70)
Room & Suite (29)
Dining (5)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"We had room 32. Second floor but the view of the mountains was really cool and the steps weren't hard to..."
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"Dont leave any thing valuable in the room"
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"If you have to go - avoid the lady on reception"
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"The closer too reception the room is the stronger the free wifi signal is"
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