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Acueil 73570, 73570 Brides-les-Bains France
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Traveler (52)
Room & Suite (18)
Dining (2)

About

#5 of 17 Specialty lodging in Brides-les-Bains
Location
Cleanliness
Service
Value
Full view
Property amenities
Free parking
Wifi
Paid wifi
Pool
Tennis court
Pets Allowed ( Dog / Pet Friendly )
Spa
Room features
Kitchenette
Microwave
Good to know
Languages Spoken
English, French, Spanish, German

Location

Full view
39Car recommended
Grade: 39 out of 100
22Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
86Reviews6Q+A5Room tips
Traveler rating
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  • English
beth k wrote a review Mar 2020
1 contribution
To put it simply the rooms are unclean with many aspects broken. The staff are either rude or never there. THe swimming pool is broken and has been for two years. I have also not received my deposit ( I left four weeks ago) THIS IS A FRAUD.......
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Date of stay: February 2020Trip type: Traveled with friends
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mak b wrote a review Dec 2019
Bristol, United Kingdom42 contributions10 helpful votes
Unstaffed hotel. You run the risk of drunk yobs throwing a party and nothing will be done about it. False economy if you can't sleep as you'll be too tired to ski. Smelly corridors. Dogs and their excrement in abundance. But it's cheap if you want basic accommodation. Worth £40 a night, not much more. Be prepared for noise and no staff.
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Date of stay: December 2019Trip type: Traveled with family
1 Helpful vote
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Response from Lagrange_Vacances, Gérant at Residence Cybele
Responded Jan 6, 2020
Hello, We are sorry that your stay was not up to your expectations. We will take your comments into consideration to improve our services. Please send an email at the customer service, to tell them your experience : service.client@groupe-lagrange.com We hope, however, that you will renew your experience at Lagrange Vacances. Camille - Lagrange Vacances
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Mark Anderson wrote a review Mar 2019
1 contribution1 helpful vote
We booked The Cybelles Apartments with Cristal Ski Holidays under the impression that it would be perfect for a simple self catering option for a family holiday. Our room was filthy, the bedding and pillows we dirty, the kitchen was particularly awful with piles of greasy, smelly dishes in the sink and in the dishwasher. The TV didn't work, nor did the promised wifi. Cristal Ski agreed to refund us approx £1000.00 as we had to book alternative accommodation. No-one has been in contact despite several emails sent. One thing to be very aware of is that if Cristal Ski promise to reimburse you they have no intention of doing so.
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Date of stay: February 2019
Rooms
Service
Sleep Quality
Trip type: Traveled with family
Room Tip: Avoid booking with Cristal Ski Holidays.
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1 Helpful vote
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Isabelle Smith wrote a review Feb 2019
2 contributions1 helpful vote
We arrived at the Cybele on a Saturday evening in February 2019 for our family skiing holiday. We were greeted by two rude, unaccomodating women at the reception who spoke very little English and were very keen to take our deposit straight away, of 200 Euros. Once we got to our room we discovered 3 filthy beds, with no pillows and no bed sheets or duvets. We investigated this problem and eventually found an assortment of pillows, which were again dirty and included cigarette burns on them. We also found some thin blankets which were said to the be duvets. When we entered the bathroom, it was again filthy, and obviously had not been cleaned for many weeks. The toilet was not flushed or cleaned and the floor and bath was very dirty. The sink had dirty marks around it and a small space between the sink and shower was black with dirt. The shower, was almost non existent. The head of the shower was not even attached to the wall making it nearly impossible to stand and have a shower at the same time. Once one of us braved the bathroom and attempted to have a shower, it was soon revealed that after five minutes the hot water ran out and so the other two members of our party could not shower. The television and the wifi did not work and when we looked in the cupboards there were no plates, cups or bowls. They were all in the dishwasher, which once we opened, we found were all filthy, and stained. After putting the wash back on, all the utensils were just as filthy as before. Along with everything else the curtains were also hanging off their rails. Once we had discovered all of this we went back downstairs to the two ladies at reception. We asked for some bed sheets, duvets and towels, and begrudgingly we were given a couple of sheets and towels but still no duvets. By this time we had made it clear to our tour operator that we did not wish to stay in the Cybele for any more time than we had to, and we were quickly relocated to a much nicer accommodation just down the road. The next day after a day of skiing, we told the two women that we would be leaving, and wanted our deposit back immediately. The one woman at reception that we were speaking to, spoke such bad English that she made us to type into google translate on her computer what we were trying to say so that she could understand that we were leaving and wanted our money back. Overall we stayed at the Cybele for one night and were appalled at the state in which we found our room. We also did not receive our deposit back until nearly a week after we had left and this was prompted by a number of phone calls from our rep asking for our money back.
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Date of stay: February 2019
Value
Service
Sleep Quality
Trip type: Traveled with family
Room Tip: Be very wary of leaving a deposit.
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1 Helpful vote
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Mary S wrote a review Feb 2019
Carlow, Ireland65 contributions18 helpful votes
Cybele is basic & simple & tired looking however it does provide an ideal spot to stay if you are out skiing all day - Rooms were cosy & warm - small galley kitchen in the room but there are plenty of eating places near by so we never cooked in the room. A local baker sells fresh breads/pastries in the foyer every morning which is great. There is a pool but its quite dingy & tired & would not entice you to have a swim & is only open for 2 hours morning & evening The reception desk is only open a limited time each evening too
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Date of stay: February 2019
Location
Cleanliness
Service
Trip type: Traveled with family
1 Helpful vote
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Response from Lagrange_Vacances, Responsable relations clients at Residence Cybele
Responded Feb 18, 2019
Thank you to share your opinion ! We hope to see you again soon 😉
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PRICE RANGE
$42 - $97 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence cybele lagrange classic hotel brides-les-bains
FORMERLY KNOWN AS
Residence Cybele
LOCATION
FranceAuvergne-Rhône-AlpesSavoieBrides-les-Bains
NUMBER OF ROOMS
132
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Frequently Asked Questions about Residence Cybele
Which popular attractions are close to Residence Cybele?
Nearby attractions include Eglise Saint Etienne (0.2 miles), Au Petit Terroir (0.1 miles), and Cinéma Le DORON (0.3 miles).
What are some of the property amenities at Residence Cybele?
Some of the more popular amenities offered include a pool, a spa, and free parking.
Is parking available at Residence Cybele?
Yes, free parking is available to guests.
What are some restaurants close to Residence Cybele?
Conveniently located restaurants include Le "Bis"trop Savoyard, Restaurant Le Val Vert, and La Table Du Golf.
Are there opportunities to exercise at Residence Cybele?
Yes, guests have access to a pool during their stay.
Is Residence Cybele located near the city center?
Yes, it is 0.3 miles away from the center of Brides-les-Bains.
Are pets allowed at Residence Cybele?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Residence Cybele?
The staff speaks multiple languages, including English, Spanish, French, and German.
Are there any historical sites close to Residence Cybele?
Many travelers enjoy visiting Tour Montmayeur (8.3 miles), Basilique Saint Martin (8.3 miles), and Fortification Saint Sigismond (8.4 miles).