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Ile Rousse Hotel Thalazur Bandol

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25 boulevard Louis Lumiere, 83150, Bandol France
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Traveler (991)
Room & Suite (195)
Dining (60)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#2 of 12 hotels in Bandol
Location
4.7
Cleanliness
4.4
Service
4.2
Value
3.7
Travelers' Choice
Facing Rènecros Bay, the waterfront Thalazur Thalassotherapy & Spa Ile Rousse ***** Hotel offers a magical environment in which to serve your body and your mind.Discover the outdoor infinity pool with sea water heated all year round, a solarium overlooking the clear waters of Rènecros Bay and two private beaches.In discrete luxury, the hotel, with direct access by elevator to the Institute, has 67 rooms including 12 spacious suites.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Business Center with Internet Access
Conference facilities
Secured parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Indoor pool
Outdoor pool
Heated pool
Fence around pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Massage
Salon
Solarium
Steam room
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun loungers / beach chairs
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Private beach
Housekeeping
Private balcony
Minibar
Flatscreen TV
Hair dryer
Room service
Safe
Refrigerator
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Business
Languages Spoken
English, French, Italian
1246Reviews17Q+A45Room tips
Traveler rating
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Bomber2711 wrote a review May 2022
Rome, Italy3 contributions4 helpful votes
We stayed at the hotel last week. make sure that when you book a room here it is with chance of cancellation prior. We asked to cancel the 3 rooms one week in advance (exactly 7 days) as we had an issue within our company, and the only chance we were given was that the hotel would try and sell the rooms and only in case they managed to sell them, we would get a voucher valid until December…We stayed in many 5 star hotels around the world and this has never happened to me. 0 tolerance if a guest has a severe problem. So basically we were forced to go to avoid loosing our money. Restaurant inside the hotel is a no go, very expensive and food isn’t great, and service is extremely slow. I suggest you eat elsewhere. Rooms are nice, view is nice, and beach is nice even though the beds were full and none of them are kept exclusively for the guests of the hotel! A family with kids were not given the chance to stay, and eat, even though they were staying at the hotel! We went for a swim at the beach at 18,00 and sat down on the beds, and the two guys working at the beach were already taking away the beds! We almost got kicked out 40 minutes before 19.00 which is the time the beach is closing!!!! Room service starts at 18.30, which is absurd. Spa is OK; nothing excellent.
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Date of stay: May 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nicolas Tricot, Directeur général at Ile Rousse Hotel Thalazur Bandol
Responded May 19, 2022
Hello Sir, We are sorry that you did not appreciate the quality of our services. We could also have simply refused your cancellation without offering you any alternative. You could have bought a flexible rate with no fee in case of cancellation… Best regard Nicolas TRICOT General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alan F wrote a review Apr 2022
Westfield, Massachusetts1670 contributions898 helpful votes
This hotel has so many things going for it, I would like to see it reach its fullest potential. The location is superb and the views from our Privilege Room were spectacular. The room itself was very comfortable and nearly all of my criticisms of other French hotels were resolved here: excellent lighting at the sink in the bathroom, fine rainwater shower, extremely comfortable beds, plenty of storage space Two English language news channels (BBC and CNN) The only design correction that would be helpful would be the addition of a rubber gasket under the moveable glass shower door. The current design means there will always be water splashing out of the shower. The extraordinarily courteous, caring and alert staff are a premium asset of the hotel. Not to slight others, we were especially fond of Gregory who showed a personal interest in us as guests. Two problems, one that can be corrected, the other I'm not sure. Using your restaurant for three levels of service at dinner, lunch and breakfast is an unusual solution. The Michelin Star Restaurant at night is outstanding and worth the steep tariffs. We did not visit at lunchtime. As to breakfast, it was adequate, but a mix of premium and standard products. (Breads and pastries were generic) The most annoying thing is the very awkward flow where the guests must access the buffet. We don't like buffets, but understand they are somewhat inevitable these days. But standing in line to have your room number checked, no orderly direction for picking up your food items, and the often long walk to your table is more a 3 star hotel routine. The biggest flaw, which is probably permanent, is the one main elevator for guests, staff and spa clients. Long waits, elevators filled with service carts and people standing in line does not evoke a five star experience. We did not use the spa, pool and many other amenities. They appeared to be first rate. I'm sure our room rate subsidizes them along with the cost of the premium location. We would stay here again. The staff, view and magical restaurant prevail over some annoyances.
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Date of stay: April 2022
Location
Cleanliness
Service
Room Tip: Rooms overlooking the Infinity Pool and beach are highly desirable and at a premium.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nicolas Tricot, General Manager at Ile Rousse Hotel Thalazur Bandol
Responded Apr 29, 2022
Hello Sir, Thank you for the great review of our hotel Ile Rousse Thalazur BANDOL and you for taking the time to share your feedback at 2 problems. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas TRICOT Directeur - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jean-Christophe G wrote a review Sep 2020
Canton of Geneva, Switzerland38 contributions31 helpful votes
I did go to this place several times in the past years, but this time it was total failure, a few examples: - I had to call several times before receiving a confirmation by mail - cleaning lady opening the door at 8.30 the first morning to clean up the room - had to pay the transat on the beach because there was no transats left at the pool (1/2 of the transats were free but people leave their towels on them to make sure it is busy and they come back a couple of hours later) - I asked for some newspapers and got them 2 hours later -....... ..... I told the reception about this and I had to come back in order to make sure that my claims were taken serioulsy. The responsible of the reception did not even say we are sorry..... Last time I will go in this places, there is no profesionalism, we talked ot others at the pool and the service was not good at all for them either. Other Hotels have a very good view on the riviera.....
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Date of stay: August 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Nicolas Tricot, General Manager at Ile Rousse Hotel Thalazur Bandol
Responded Sep 8, 2020
Dear Sir, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Nicolas TRICOT General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MTFK1968 wrote a review Aug 2020
Luxembourg City, Luxembourg19 contributions3 helpful votes
The hotel delivers its promise on: A) location, with a beautiful affinity pool overlooking a beautiful bay and public beach B) quality of rooms/facilities (clean, well maintained) C) a decent yet coldish service (great bar service, cold front-desk personnel) Prices are on the high end which comes with the hotel rating I assume. My worst surprise came when we checked out and got our car delivered by the valet, realizing it got deep scratches on the front (small yet visible). I called the hotel to report this incident, and was promised someone will call me back. But nobody did. The person I spoke to did not seem to care about the situation (when I asked if i should give her my phone number, she responded ‘if you want’!). This is a very poor customer service !
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Date of stay: August 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nicolas Tricot, Directeur général at Ile Rousse Hotel Thalazur Bandol
Responded Sep 2, 2020
Hello sir Thank you for the great review of our hotel. I just asked my colleague Florian to call you in order to deal with the problem with your Car. Best Regard, Nicolas TRICOT General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
panatlantic wrote a review Oct 2019
London, United Kingdom55 contributions34 helpful votes
We have stayed in this hotel a number of times in recent years. The restaurant, always nice, has been recognised with a Michelin star. We also enjoyed the beach restaurant open only in July and August in the evening I think. Lovely views from the rooms. Very pleasant staff. Not cheap but a great hotel.
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Date of stay: July 2019
Value
Rooms
Service
Room Tip: Higher floors have best views
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ntricot, Directeur général at Ile Rousse Hotel Thalazur Bandol
Responded Nov 7, 2019
Hello Madam and Sir, Thank you for your comment, we hope to see you next time. Best regards. Nicolas TRICOT General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Richardshappyfamily wrote a review Sep 2019
Greater London, United Kingdom3 contributions
We are still smarting from the extortionate €30 pp/day for sun beds which spoilt our last visit in Sept 2017. We would so love to return. I think if they just incorporated in the bill without mentioning the charge it wouldn’t be so bad. We are still angry and upset.
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Date of stay: September 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ntricot, Directeur général at Ile Rousse Hotel Thalazur Bandol
Responded Oct 2, 2019
Hello Madam and Sir, Thank you for your comment, we hope to see you next time. Best regards. Nicolas TRICOT General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lizzie wrote a review May 2019
1 contribution1 helpful vote
My husband, who suffers with pulmonary fibrosis, and I were treated to a four night break at the Ile Rousse by our dear daughter. My husband’s disability means that he is on almost full time oxygen therapy and is unable to walk more than a short distance, because of this his time at the hotel was spent mainly in the bedroom, the restaurant, lounge area, or by the pool. The arrangements for our visit, handled by Amandine in liaison with our daughter, were carried out with great efficiency and to the very last detail. The view from the room was stunning so time spent there always a pleasure. If around the hotel we found the staff couldn’t do enough to help in anyway they could. I was able to visit the spa or find a quiet place to sit and enjoy the view or read, walk safely around the lovely adjoining beach, town or marina whilst my husband rested. I can’t recommend this hotel highly enough and send my heartfelt thanks to the staff, especially Amandine, for our lovely spent time there.
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Date of stay: May 2019
Location
Cleanliness
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from ntricot, Directeur général at Ile Rousse Hotel Thalazur Bandol
Responded May 26, 2019
Hello, Thank you for the great review of our hotel. We congratulated Amandine for his professionalism We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas TRICOT Directeur - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
B C wrote a review Apr 2019
Lancashire, United Kingdom4 contributions1 helpful vote
We had a 3 day spa break at this hotel, chosen because of the location, lovely photographs, the spa treatments on offer and the (mostly) positive reviews. We couldn't fault the spa treatments, but one thing after another went wrong and annoyed us. Where to start... We had booked lunch before our treatments which didn't materialise despite us chasing it up, meaning we had five minutes to rush it (worse than the average lunch break). Breakfast was disorganised and hectic, and when we dared asked for a second cup of coffee the very grumpy waiter disappeared, shaking his head disapprovingly, only to reappear with refilled and dirty cups. We simply hoped they were ours because it's not a British thing to complain. Rooms didn't get cleaned until evening and housekeeping staff were all over the corridors and lifts all day, making it difficult to relax or get changed in the room at any given time. The cherry on the cake was our last day. We had finished our treatments and decided to treat ourselves to lunch at the pool restaurant before heading home. My daughter ordered a chicken caesar salad and the chicken was basically still flapping. Needless to say she didn't eat any of it. Had we wanted food poisoning, we would have headed to a burger van on the beach and saved ourselves 20 Euros. Staff and management probably don't realise that some people are in desperate need of a break and some pampering and have worked hard all year to be able to afford a few days of luxury. I don't spend 12 hours a day at work to be sneered at by a waiter who considers his clients to be overindulged and lazy. I have been reading TripAdvisor reviews hoping the hotel had improved, but sadly it doesn't seem to have done and we won't be coming back.
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Date of stay: May 2018
Location
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ntricot, Directeur général at Ile Rousse Hotel Thalazur Bandol
Responded Apr 24, 2019
Dear Madam, Sir, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short and precisely at the restaurant for your breakfast and lunch. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely Nicolas TRICOT GENERAL MANAGER
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stephyj wrote a review Feb 2019
Nice, France77 contributions53 helpful votes
We had the pleasure to be upgraded in a privilege room with both swimming pool and see view. The sink was blocked water was very slowly draining. All material on the wall where probably put by a drunk plumber! Waiters are very nice but very few are professional in this hotel business. Restaurant is fabulous but I was so frustrated with the wine waiter who came to serve cheese plate and gave me cheese rinds for 26€/plate 😝 My conclusion is despite a wonderful spot for this hotel and a fabulous chef, the hotel doesn’t worse 5 stars
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Date of stay: February 2019Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from ntricot, Directeur général at Ile Rousse Hotel Thalazur Bandol
Responded Mar 2, 2019
Hello Madam, Thank you for taking the time to share your feedback. We informed the waiter of the restaurant of this incident, we are sorry and we apologize We hope to welcome you back to our hotel very soon Sincerely, Nicolas TRICOT Directeur - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Timsfoodandwinetravels wrote a review Dec 2018
London, United Kingdom201 contributions40 helpful votes
+1
We’ve just spent a wonderful 3 nights at the Ile de Rousse on winter mini break. We were lucky to get an upgrade to a stunning sea view room. Spotless and one of the most comfortable beds I’ve slept in, in a long while. Staff super friendly and helpful. Well stocked bar with a lovely 20 year Tawny Port, a great nightcap! A real treat to wake up to stunning views across one of the most beautiful bays/ beaches in the Bandol area. Yet just 5 minutes walk from the buzzy little town which out of season is charming with an abundance of Christmas decorations. We’ll definitely be back in the warmer weather!
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Date of stay: December 2018Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ntricot, Directeur général at Ile Rousse Hotel Thalazur Bandol
Responded Dec 20, 2018
Hello Madam and Sir, Thank you for your comment, we hope to see you next time. Best regards. Nicolas TRICOT General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$206 - $354 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ile rousse bandol, hotel ile rousse
LOCATION
FranceProvence-Alpes-Cote d'AzurFrench Riviera - Cote d'AzurBandol
NUMBER OF ROOMS
67
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Frequently Asked Questions about Ile Rousse Hotel Thalazur Bandol
Which popular attractions are close to Ile Rousse Hotel Thalazur Bandol?
Nearby attractions include Plage de Renecros (0.1 miles), Bar le Winny (0.2 miles), and Les Caves de la Poste (0.3 miles).
What are some of the property amenities at Ile Rousse Hotel Thalazur Bandol?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Ile Rousse Hotel Thalazur Bandol?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Ile Rousse Hotel Thalazur Bandol?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Ile Rousse Hotel Thalazur Bandol?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to Ile Rousse Hotel Thalazur Bandol?
Conveniently located restaurants include Le Shardana, Le Yakka, and Cécibon.
Are there opportunities to exercise at Ile Rousse Hotel Thalazur Bandol?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Ile Rousse Hotel Thalazur Bandol located near the city center?
Yes, it is 0.2 miles away from the center of Bandol.
Are any cleaning services offered at Ile Rousse Hotel Thalazur Bandol?
Yes, dry cleaning and laundry service are offered to guests.
Does Ile Rousse Hotel Thalazur Bandol offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Ile Rousse Hotel Thalazur Bandol?
The staff speaks multiple languages, including English, French, and Italian.