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Souvenirs de Familles

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41 Reviews from our TripAdvisor Community

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Showing 7: English reviews
Level Contributor
5 reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

The hotel was easy to find and was very convenient for a planned trip to nearby Cognac (30 minutes by car) the host was a lovely lady who was extremely helpful when our chosen online booking app' accidentally cancelled our booking! The rooms were small but comfortable. The shower room was very small, but perfectly serviceable. There is no elevator... More 

Helpful?
Thank Janine B
Fleet, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 18, 2016

we stopped here on our way to Spain..looking forward to a drink and a meal..there is no bar and no restaurant..so if you are a weary traveller as we were and thirsty and hungry you will have to find somewhere to eat and drink..there are no tea and coffee making facilities but that is standard for france..the room was basic... More 

Helpful?
Thank anthony c
Middelburg, The Netherlands
Level Contributor
159 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed June 19, 2016 via mobile

Tripadvisor is missing a 'good' category. I was a bit concerned given a recent negative rating but felt that was highly exaggerated. The room is relative small as is the bed but manageable. The bathroom is really small. We are quite tall and the toilet space is really too small. The shower is manageable, what would help is a place... More 

Helpful?
Thank Bart M
Cagayan de Oro, Philippines
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed June 15, 2016 via mobile

My wife and I stayed at this terrible place for 8 nights while in Saintes for my nieces wedding. We were quoted £480 for the total trip for bed and breakfast. The room was supposed to be a double but turned out to be smaller than our box room at home, with a very small bed nearer a single than... More 

Helpful?
Thank Paulandmarivic
San Diego
Level Contributor
149 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed September 25, 2015

This is an old hotel recently remodeled and reopened. They are very nice people who try hard. The bed was excellent, the room and bathroom very clean. We had a midpriced room and it was pretty small. I cannot imagine how small the basic rooms are. It would have been rated higher but for a few rough edges. The room... More 

Helpful?
Thank Mike F
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed September 14, 2015 via mobile

I recently stayed here for a night to see a Friend whilst on holiday in Cravans.. We where warmly welcomed by a Lovely member of the family who owns the place and the Rooms are spacious and Very clean... In the morning we were shown in to the Salon de Thé for Breakfast which was Very tasty and Relaxing... I... More 

Helpful?
Thank paulfenney
East Lothian
Level Contributor
124 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed July 13, 2015

The hotel is near the train station with lots of parking nearby. Approx 15 mins walk to city centre. Lovely old building with big winding staircase on 3 floors. We had a privilege room (room 1) and it was spacious and modern. The bathroom overlooked the courtyard garden. Nice fluffy towels, complimentary toiletries and well styled room. Breakfast was buffet... More 

Helpful?
Thank Alison0706
Patrick F, Gérant at Souvenirs de Familles, responded to this review

Hi Alison! Thank you for all those compliments !!! Concerning the WiFi issue, we are fixing it... we apologize for it. We are glad you enjoyed your journey in our hotel and we hope to see you again in Saintes ! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
  • Room Service
  • Airport Transportation
Official Description (provided by the hotel)
This "guest hotel", renovated in 2015, is focused on a family house atmosphere, which is very important for its owners. Famous institution of Saintes, in front of the station, near to the center, it offers you its intimist garden, its charm turned in the past combined to its current comfort. ... more   less 

Additional Information about Souvenirs de Familles

Address: 2 rue Jean Moulin | Esplanade de la Gare, 17100 Saintes, France
Location: France > Poitou-Charentes > Charente-Maritime > Saintes
Price Range: $76 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Souvenirs de Familles 3*
Number of rooms: 30
Reservation Options:
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