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Ibis Alencon

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Ibis Alencon
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204 Reviews from our TripAdvisor Community

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Showing 91: English reviews
Cuxham
Reviewed 1 week ago

Overnight stop to break a long journey. Decent size room but, as it was a disabled room, the ensuite was a "wet room". Everything got wet. Not enough towels. No staff to serve us food or a drink. Could be better.

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Thank OzexpatF1
St Jean D'angely
Reviewed 1 week ago

New owners learning their way. Doing well but hotel needs a bit of a lift.Heating didn't work in our room,paint work needed a refresh but charming staff.Rooms at back we have found to be bigger and quieter

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Thank CelticDragon2013
London
Reviewed October 24, 2016

This is a good place for an overnight stop. If you arrive after 17.00 the street parking is free, which would have been good to know in advance. A nice town to walk around after a long day's drive - get a map from the Tourist Bureau if you get there in time. The hotel does not offer complementary tea/coffee...

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Thank GreyPoundLondon
H0982, Responsable réception at Ibis Alencon, responded to this review

Dear Guests, We are delighted to read that you had a nice stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We hope to welcome you once again. Do not hesitate. Sincerely, Lucie, Head Reception.

Bordeaux, France
Reviewed October 22, 2016

On a journey from the SW of France to UK we over-nighted in Alencon. The Ibis is very close to the centre of Alencon, 5 mins walk. The hotel has no parking but on-street parking was easy and cheap, The reception was welcoming and the room was OK a little small but clean and adequately furnished. We did not eat...

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Thank Green-David-Green
H0982, Responsable réception at Ibis Alencon, responded to this review

Dear David, Thank you for taking time to leave your feellings regarding your last stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and...

Stafford, United Kingdom
Reviewed October 3, 2016

We arrived after a long long drive down from the chunnel on our way to the Vendee. We arrived on the evening before a public holiday which meant that the town was quiet (deserted) but also meant that parking (normally a problem) was easy - right outside the front door and free!!! Reception was welcoming and efficient and our room...

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Thank 509Martin
H0982, Responsable réception at Ibis Alencon, responded to this review

Dear Guests, We just read your review and would like to thank you for your kind words. It's always a pleasure to receive positive feedback. In fact our ibis hotels does not have any tea/coffee maker but our reception is still available 24 hours to propose you some drinks. We are looking forward to welcoming you once again. Sincerely, Lucie,...

Reviewed September 27, 2016 via mobile

Absolutely delighted with this hotel. From the excellent reception staff who speak perfect English and are exceptionally helpful with great advice on what to do and where to eat to the comfortable rooms. Really happy with this selection. Also cheap parking right outside. Easily found when driving excellent signage.

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1Thank Carolyn M
H0982, Responsable réception at Ibis Alencon, responded to this review

Dear Carolyn M., Thank you so much for your very nice review regarding your stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. We hope your next visit will be as pleasant as the previous one. Best regards, Lucie, Head Reception.

Sandwich, United Kingdom
Reviewed September 26, 2016 via mobile

A night's rest required on our way home. Easy booking via Trip Advisor and the destination was perfect for us. Ample free parking at the rear of the hotel. Unfailingly friendly and efficient staff, bar food delivered hot and although not large, more than adequate. We had a room designed for wheelchair use (we didn't request or need it) and...

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1Thank Janet G
H0982, Responsable réception at Ibis Alencon, responded to this review

Dear Janet G., All of our team would like to really thank you for your very kind word. It's always a pleasure to receive positive feedback. We are glad to see you enjoyed your stay with us. We are looking forward to welcoming you once again. Sincerely, Lucie, Head Reception.

Broadstairs, United Kingdom
Reviewed September 14, 2016 via mobile

Good efficient Reception. English spoken. Friendly and helpful Staff. Average size rooms with the usual quality of Ibis. Comfy beds with extra pillows. Good shower with lots of hot water. Nice comfortable bar area in hotel. Continental Breakfast was good with fresh produce and good choices. Central location. Pay parking outside the hotel but free from 5pm to 9 am....

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Thank Patricia B
H0982, Responsable réception at Ibis Alencon, responded to this review

Dear Patricia B., Thank you for taking time to leave your feelings regarding your recent stay with us. It's always a pleasure to receive positive feedback because our team is doing its best to provide the best service ever. We are looking forward to welcome you once again, Lucie, Head Reception.

Paris, France
Reviewed September 14, 2016

Arriving late and tired, we were given a room directly above the car park entrance with an uncomfortable bathroom furnished with only two tiny towels. OK, it's an Ibis and you can't expect too much but the room was sweltering and the supplied fan (no AC) was loud and didn't work properly. We awoke to a view of the rubbish...

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1Thank 11gdn
H0982, Responsable réception at Ibis Alencon, responded to this review

Dear guests, We just read your review regarding your stay with us. We are sorry that your experience did not meet your expectations. Best regards, Lucie, Head Reception.

Sydney, Australia
Reviewed September 13, 2016

This was my third stay at this hotel and I maintain my assessment that Ibis Alencon offers good value for money. Well located a short walk from the city centre. Staff are friendly and helpful. It was very hot during my stay and there is no aircon, but the room fan made it possible to sleep well.

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Thank wcraft
H0982, Responsable réception at Ibis Alencon, responded to this review

Dear wcraft, All of our team would like to thank you for your very kind review regarding your last stay with us. We are looking forward to welcoming you once again. Sincerely, Lucie, Head Reception.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
The Ibis Alencon hotel is located in the city centre, 10 min from the railway station. Book one of our 52 rooms and benefit from use of the amenities we offer, a meeting room, a 24hr bar and WiFi Internet access to cater for business guests. There is a restaurant close to the hotel and public outdoor parking is also available. Not far from the quaint village of Saint Ceneri Le Gerei (15 km away), the hotel is 2 km from the Parc Elan Exhibition Centre and 15 km from the Alpes Mancelles nature reserve. ... more   less 

Additional Information about Ibis Alencon

Address: 13 Place Auguste Poulet Malassis, 61000, Alencon, France
Location: France > Normandy > Basse-Normandie > Orne > Alencon
Price Range: $63 - $88 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Alencon 3*
Number of rooms: 52
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Also Known As:
Ibis Hotel Alencon
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Questions & Answers

Here's what travelers have asked, with answers from Ibis Alencon staff and other travelers.
2 questions
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Questions? Get answers from Ibis Alencon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Odd numbered rooms are away from the street but there is little noise”
 of 5 bubbles Green-David-Green, Oct 22, 2016 | Read review
“Insist on a room at the front of the hotel.”
 of 5 bubbles 11gdn, Sep 14, 2016 | Read review
“Use booking.com before you get there. We couldn't get on line while we were waiting to check in and could have saved 30euro”
 of 5 bubbles Krikarva, Aug 11, 2016 | Read review
“none, I did not explore and neither inquire”
 of 5 bubbles 252ellym, Mar 31, 2016 | Read review
“no specific rooms, as the centre is very quit during the night (and day as well!!! :))”
 of 5 bubbles erikv567, Dec 14, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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