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Mercure Valenciennes Centre Hotel

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232 Reviews from our TripAdvisor Community

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Showing 51: English reviews
Salt Lake City, Utah, United States
Reviewed October 8, 2016 via mobile

One of my favorite things about this hotel (and most of the hotels we stayed in) was that the windows in our rooms opened wide! That never happens in the states. This is a nice hotel and we had a gorgeous view of the cathedral. We parked on the street right across the way for free. The carpet was very...

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Helpful?
Thank Suzanne C
MERCURE V, Directeur général at Mercure Valenciennes Centre Hotel, responded to this review

Dear host, We are very pleased that your stay will be held in the best conditions and assure you of the pleasure of welcoming you to Mercure Valenciennes. We are at your disposal for organizing your next stay. Best Regards , Monique and her team

Edinburgh, United Kingdom
Reviewed September 29, 2016

We booked a prestige room for 1 night in early August. The room was great, really interesting design and we had a good view of the cathedral from our small balcony. Good walk-in shower and comfortable bed. Breakfast the next morning was excellent, lots of choice and all good. The hotel staff were all friendly and helpful too. Our only...

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Helpful?
Thank Chrissienich
MERCURE V, Directeur général at Mercure Valenciennes Centre Hotel, responded to this review

Hello Miss, Sir , A big thank you for your compliments, we hope to see you soon at MERCURY Valenciennes. Best regards , Monique and her team

uk
Reviewed September 16, 2016 via mobile

One of our favourite Mercure Hotels, good rooms and well run, 5th floor rooms have decent views and house keeping is good. Can be a problem to find as my Sat Nav goes into melt down in the narrow one way streets, however we always get there, the hotel does not have parking but there are enough places around. If...

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Helpful?
Thank cherryplumUk
MERCURE V, Directeur général at Mercure Valenciennes Centre Hotel, responded to this review

Hello Dear host, It is with great pleasure that we share your comments with our team and we will be happy to welcome you again during your next trip to Valenciennes. See you soon , Monique and her team

London, United Kingdom
Reviewed August 21, 2016 via mobile

It's central, it's modern, it's clean, it's professionally run so what could you ask more? Easier car park is the only answer but, again, you're in the city centre so you can't get everything. Staff is friendly and speaks good English. Close to some great restaurants with local specialties.

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Helpful?
Thank Tomlw
MERCURE V, Directeur général at Mercure Valenciennes Centre Hotel, responded to this review

Dear host, A big thank you for your compliments that reward the work of a team to answer to every wish of the customer. Soon, the pleasure to welcome you, Monique and her team

Reviewed August 3, 2016

We enjoyed our stay here but it is not a luxurious hotel. Parking is hit and miss but we did eventually find somewhere close to the hotel. Our room had a fabulous view of the church opposite and we were greeted with a stunning display of hot air balloons (by coincidence). However, the room was fairly basic - the promised...

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Helpful?
1Thank BanffDreaming
MERCURE V, Directeur général at Mercure Valenciennes Centre Hotel, responded to this review

Hello dear guest, We are sorry that our service was not up to your expectations and reiterate our apologies for these shortcomings and hope to have the pleasure of welcoming you and assure you reserve you the best reception. It's a pleasure to see you again , Monique and her team

Portadown, United Kingdom
Reviewed July 25, 2016 via mobile

This hotel is in central Valenciennes. We stayed for 5 days. Rooms are lovely and comfortable. Food delicious with large selection at breakfast. Staff are extremely helpful. Only breakfast is served. No food in evening or lunch. There is a great place for food next door which I would highly recommend. There is also a kebab shop up the street...

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Helpful?
1Thank dlkearney
MERCURE V, Gérant at Mercure Valenciennes Centre Hotel, responded to this review

Hello , Thanks a lot for your compliments, you are always welcome at Mercure Valenciennes. It's a pleasure to see you again , All the Mercure Valenciennes team Monique

Reviewed June 27, 2016

Valenciennes is a small an historic city. There is no big hotel. All hotels were also historic until Mercure hotel built a few years ago. Still not so big but new and modern hotel. Also it is just behind of shopping center and in the middle of city venter. You can reach city center only 2 or 3 minutes walk....

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Helpful?
Thank Kenan D
MERCURE V, Directeur général at Mercure Valenciennes Centre Hotel, responded to this review

Hello , Thank you for your compliments and assure you continue to do everything possible for your comfort. Looking forward to welcoming you soon, Monique and her team

Reviewed April 8, 2016 via mobile

This hotel is Right by the shopping area. The room was large enough and very well equiped (good curtains, reading light, seperate toilet, free coffee and tea, small fridge, safe, ...) No sound from hallway or other rooms. The staff was very friendly. Wifi worked well and is free.

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Helpful?
1Thank Sarah V
MERCURE V, Directeur général at Mercure Valenciennes Centre Hotel, responded to this review

Dear Customer , We are very happy, my team and myself have contributed to make your stay more enjoyable. Looking forward to welcoming you soon in Valenciennes, Monique DESSENIS

Bogota, Colombia
Reviewed March 25, 2016

I spent two nights in this hotel and was highly surprised for it is customer service. Friendly staff, large bright well decorated rooms. By far one of the most beautiful Mercure hotels I've ever stayed at. Congrats! The room service need to improve a little bit though. I waited ONE hour to get my order. That's way too long, in...

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Helpful?
1Thank Edmatogo
MERCURE V, Directeur général at Mercure Valenciennes Centre Hotel, responded to this review

Hello dear guest, A big thank you for your compliments are our best reward. I'll be sure to share your comments to the team room service to give you complete satisfaction. Looking forward to welcoming you soon, Monique and her team

Greenville, South Carolina, United States
Reviewed February 24, 2016

Stayed here for 3 weeks in Feb for work. Room was amazing and always taken care of, except for one day. the king bed was great, I slept well every night I was here. No road noise or outside disturbances could be heard. Staff was super friendly and helpful. Bar staff was great also! Only issue was the gentleman working...

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Helpful?
Thank Brandon K
MERCURE V, Directeur général at Mercure Valenciennes Centre Hotel, responded to this review

Dear Customer , We very much appreciate your comments regarding your stay at the Hôtel Mercure Valenciennes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Mercure Valenciennes Centre Hotel

Address: 5 rue du Saint Cordon, 59300, Valenciennes, France
Location: France > Hauts-de-France > Nord > Valenciennes
Price Range: $81 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Valenciennes Centre Hotel 4*
Number of rooms: 87
Reservation Options:
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Valenciennes Centre Hotel staff and other travelers.
3 questions
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Chorley, United Kingdom
London, United Kingdom
over a year ago

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Questions? Get answers from Mercure Valenciennes Centre Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“some rooms have balcony and cathedral view.”
 of 5 bubbles 271kenand, Jun 27, 2016 | Read review
“Floor 5 is great.”
 of 5 bubbles brandonk454, Feb 24, 2016 | Read review
“Ask for a higher floor with view of cathedral”
 of 5 bubbles MJN, Oct 30, 2015 | Read review
“Privilege rooms are worth the extra money.”
 of 5 bubbles cherryplumUk, Jul 8, 2015 | Read review
“To choose a room with balcony”
 of 5 bubbles PatrickDebus, Apr 28, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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