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Holiday Inn Express Arras

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Holiday Inn Express Arras
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458 Reviews from our TripAdvisor Community

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Showing 380: English reviews
Portadown, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed in this Hotel several times over the past 10 years and have found the accommodation quite good - rooms well appointed and staff very helpful. The Hotel is well situated to visit the sights of Arras and its numerous bars/restaurants.However last week while staying as part of a group from Ulster visiting WW1 sites on the Somme... More 

Helpful?
Thank Tom430
Ashford, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here for one night for the last night of our holiday before the catching the train home the next day. The hotel was not the easiest to get to from the A26 but once we arrived we were pleasantly surprised at what we found - the hotel is situated in the middle of the town in which we... More 

Helpful?
Thank chunkymunky74
Charles-Henry A, Directeur général at Holiday Inn Express Arras, responded to this review

Dear Sir, Many thanks for your review. All the staff is happy to read that you had a very pleasant stay in our hotel (even if a 3/5 does not reflect very well how satisfied you were ;) ) We hope to see you again soon, Very best regards, Charles Henry Ansart GM More 

Frimley, United Kingdom
Level Contributor
7 reviews
3 of 5 stars Reviewed 3 weeks ago

Booked this hotel as a convenient stopover on our way through France. Despite requesting 2 adjacent rooms, got given rooms on different floors. Asked if we could change a room, and got given one on the same floor, but still not adjacent. Woman on reception polite, but not friendly. Rooms and bathrooms adequate, but small. Double beds were lovely and... More 

Helpful?
Thank Helen W
Charles-Henry A, Directeur général at Holiday Inn Express Arras, responded to this review

Dear Helen, Thank you for your email. We have noticed the problems you had and we are going to investigate, because, that is not the standards and service our guests deserve. We hope you will spend a better stay in our hotel in the future, Feel free to contact me directly. Best regards, Charles Henry Ansart GM More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Lobby was the only decent area in this hotel. Stayed on 3Rd floor, room was dated but sheets and bathroom were clean, and it was quiet. Breakfast not great, there is choice, but it just didn't taste fresh. One night stop OK but wouldn't stay any longer

Helpful?
Thank Kathryn B
Charles-Henry A, Directeur général at Holiday Inn Express Arras, responded to this review

Dear Kathryn, Many thanks for your review. We are sad to read the hotel was not as good as expected. We will do the necessary to check breakfast quality. Do not hesitate to contact me directly. Best regards, Charles-Henry Ansart GM More 

Northwich, United Kingdom
Level Contributor
381 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 228 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

24 hours earlier we had stayed in the Holiday Inn Express in Canterbury and had exactly the same room!!! Again it did what we needed, the staff were very friendly and breakfast was good. Easy to find next to the railway station and a short walk to the historic centre squares with their bars and restaurants. Parking is under the... More 

Helpful?
Thank neddyb1
Rugby, England, United Kingdom
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for four nights whilst touring the area. Hotel was clean and pleasant and reasonably priced. Close to the station and ample parking, for free on the road or in the underground car park. Good selection of food for Continental breakfast, which we purchased as all inclusive. Staff were friendly and helpful. Only gripe was that the communal... More 

Helpful?
Thank James B
Shoreham-by-Sea, United Kingdom
Level Contributor
105 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed August 18, 2016 via mobile

We always use this hotel when stopping in Arras as there is a secure underground car park. The staff are always welcoming and helpful. However there are signs of 'wear and tear' in the rooms which need some TLC. For example the toilet roll holder was coming away from the wall, and the power point in the bathroom was not... More 

Helpful?
Thank Adrian B
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 8, 2016 via mobile

We've stayed here twice now, when heading back to the tunnel. It is very easy to find, has a great underground car park, check in is seamless, rooms are big enough for families and the breakfast is great, with a large selection. We will be staying here again in the future

Helpful?
1 Thank robin h
Hammersmith, London
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 7, 2016 via mobile

Stayed overnight with my friend whilst visiting Arras. We booked a hotel with an outside veranda. Hotel was very clean, great power shower, comfortable beds and great breakfast. Check out was faultless. This is a basic hotel but you get what you pay for. Close to town (I'd previously stayed in the Ibis) and close to the Carriere Wellington.

Helpful?
Thank janetdbarker
Chicago, Illinois
Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed July 31, 2016 via mobile

Not a typical holiday inn for sure. Old, stained carpets, terrible wifi. But staff is great, breakfast area, gym kept clean. Lady in Breakfast area works her tail off. Paid parking was a bit of pain. But other options in Arras I heard are worse.

Helpful?
Thank luv2trava
IHGService, Guest Relations Manager at Holiday Inn Express Arras, responded to this review

Dear luv2trava, Thank you for taking the time to leave us with your feedback. I appreciate your kind comments about our staff. On the other hand, I sincerely apologize for any inconvenience you may have experienced due to the WiFi service provided and parking. Rest assured that it is in our continued efforts to maintain and improve our amenities and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
98 large rooms, Free Wifi, recently renovated lounge bar (February 2012), Airconditioning, Continental buffet breakfast, meeting rooms, public car park with direct access to reception desk, and a friendly and helpful staff. ... more   less 

Additional Information about Holiday Inn Express Arras

Address: 3 rue du Docteur Brassart, 62000, Arras, France
Location: France > Nord-Pas-de-Calais > Pas-de-Calais > Arras
Price Range: $89 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Arras 3*
Number of rooms: 98
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Also Known As:
Holiday Inn Express Arras Hotel Arras
Arras Holiday Inn Express
Holiday Inn Arras
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