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Holiday Inn Express Arras

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Holiday Inn Express Arras
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450 Reviews from our TripAdvisor Community

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Showing 374: English reviews
Shoreham-by-Sea, United Kingdom
Level Contributor
102 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We always use this hotel when stopping in Arras as there is a secure underground car park. The staff are always welcoming and helpful. However there are signs of 'wear and tear' in the rooms which need some TLC. For example the toilet roll holder was coming away from the wall, and the power point in the bathroom was not... More 

Helpful?
Thank Adrian B
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We've stayed here twice now, when heading back to the tunnel. It is very easy to find, has a great underground car park, check in is seamless, rooms are big enough for families and the breakfast is great, with a large selection. We will be staying here again in the future

Helpful?
1 Thank robin h
Hammersmith, London
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed overnight with my friend whilst visiting Arras. We booked a hotel with an outside veranda. Hotel was very clean, great power shower, comfortable beds and great breakfast. Check out was faultless. This is a basic hotel but you get what you pay for. Close to town (I'd previously stayed in the Ibis) and close to the Carriere Wellington.

Helpful?
Thank janetdbarker
Chicago, Illinois
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Not a typical holiday inn for sure. Old, stained carpets, terrible wifi. But staff is great, breakfast area, gym kept clean. Lady in Breakfast area works her tail off. Paid parking was a bit of pain. But other options in Arras I heard are worse.

Helpful?
Thank luv2trava
IHGService, Guest Relations Manager at Holiday Inn Express Arras, responded to this review

Dear luv2trava, Thank you for taking the time to leave us with your feedback. I appreciate your kind comments about our staff. On the other hand, I sincerely apologize for any inconvenience you may have experienced due to the WiFi service provided and parking. Rest assured that it is in our continued efforts to maintain and improve our amenities and... More 

chepstow
Level Contributor
124 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Overall ok no frills hotel. Location is good, room quite comfortable with tea and coffee facility. Bad points - rooms need updating, breakfast area can be very busy, seem to need more staff. I always seem to be given rooms next to the lifts - avoid this given the noise. Also rooms at the front of the hotel can be... More 

Helpful?
Thank fivesheds
IHGService, Guest Relations Manager at Holiday Inn Express Arras, responded to this review

Dear fivesheds, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and superior accommodation to all of our guests, and we appreciate your business with us. I am glad to read that the tea and coffee making facility is well to your liking, and found the location of the hotel good. However, it... More 

Waterford, Ireland
Level Contributor
99 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just off the main square this modern hotel allows easy pedestrian access to the main town square. Although part of a chain of hotels, it nevertheless is a friendly welcoming place thanks to the staff. The rooms are bright and a good size with large comfy beds. The decor is modern. Breakfast had the usual range of items. For dinner... More 

Helpful?
Thank belisaurius
Pietermaritzburg
Level Contributor
62 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Well positioned right across from the railway station. Hotel clean with all basic essentials.The staff were very helpful and went out of their way to help. Breakfast was adequate with everything one needed... you could even squeeze your own fresh orange juice. The little bar in the reception area was a pleasant meeting place for our tour group to get... More 

Helpful?
1 Thank 347WendyP
IHGService, Guest Relations Manager at Holiday Inn Express Arras, responded to this review

Dear 347WendyP, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the facilities, services and found the location convenient to your needs. It encourages our team members to work even harder and consistently delight our... More 

Chile
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Expensive. I don't know if it was the time of day, week or month but everything was expensive. We stayed here because as a family of four, for two nights the price was right with breakfast included. Parking was 12 € la nuit which was 1€ increase from the last review I read. The rooms were clean and the breakfast(eggs,... More 

Helpful?
Thank Patty C
Purley, United Kingdom
Level Contributor
71 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed July 20, 2016

Typical Holiday Inn Express. Stayed one night as part of touring area. Easy parking closeby in underground municipal car parking at 11 Euros for 1 night's stay. Not as competitively priced as similar Holiday Inn Express stayed in at Amiens as part of same trip. Breakfast & service generally OK.

Helpful?
Thank 123Cliff
IHGService, Guest Relations Manager at Holiday Inn Express Arras, responded to this review

Dear 123Cliff, Thank you so much for staying with us and for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating when one takes the time and trouble to acknowledge or give points for improvement. We hope to get the... More 

Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 8, 2016 via mobile

Stairs and ramp to hotel entrance were extremely dirty and covered in cigarette stubs. Reception rather dark (as seems to be the trend at the moment). Receptionist/Concierge was pleasant and helpful on our arrival. Room adequate but no safe or fridge. Curtain was hanging off the rail but was put right when reported to Reception. There was no handle on... More 

Helpful?
Thank Carol F
IHGService, Guest Relations Manager at Holiday Inn Express Arras, responded to this review

Dear Carol F, Thank you for staying with us and leaving us a review. It is regrettable you did not enjoy your stay at our property. I apologize you were not fully fully satisfied with your room accommodations and the breakfast program during your stay. We just want to assure you that our hotel is very proud of its level... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
98 large rooms, Free Wifi, recently renovated lounge bar (February 2012), Airconditioning, Continental buffet breakfast, meeting rooms, public car park with direct access to reception desk, and a friendly and helpful staff. ... more   less 

Additional Information about Holiday Inn Express Arras

Address: 3 rue du Docteur Brassart, 62000, Arras, France
Location: France > Nord-Pas-de-Calais > Pas-de-Calais > Arras
Price Range: $97 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Arras 3*
Number of rooms: 98
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Also Known As:
Holiday Inn Express Arras Hotel Arras
Arras Holiday Inn Express
Holiday Inn Arras
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