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Hotel Mercure Arras Centre Gare

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Hotel Mercure Arras Centre Gare
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689 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Mercure Arras Centre Gare
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Showing 376: English reviews
Reviewed December 1, 2013 via mobile

I've stayed in Lille many times for work but never stayed in arras (which is closer to my french office) and I was pleasantly surprised. Arras is very beautiful especially with the Christmas decorations up. The hotel is right in town so no long walks required to get to restaurants etc. As for hotel I am never disappointed with mecure...

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Helpful?
Thank Sarah C
c-longuet, Directeur général at Hotel Mercure Arras Centre Gare, responded to this review

Dear Guest, Thank you for taking the time to post this very nice comment. I am delighted to read that you had a pleasant stay in our hotel. I did not fail to share your thoughts with the rest of our teams. Your message has been received with great pride and is a real encouragement to us. I hope to...

St Cyprien
Reviewed November 15, 2013

Review collected in partnership with Accorhotels.com
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Thank etsac
c-longuet, Directeur général at Hotel Mercure Arras Centre Gare, responded to this review

Brussels, Belgium
Reviewed November 14, 2013

Stayed 2 nights. Food at restaurant was very good. Hotel and rooms are overdue for a freshening up. Carpets need to be replace everywhere! Rooms were clean, but basic. Not enough outlets to plug in electronics (like next to the bed). Nowhere to hang a towel in the bathroom. Not enough hangers. I could never figure out how to connect...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Andy G
c-longuet, Directeur général at Hotel Mercure Arras Centre Gare, responded to this review

Dear Guest, You have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. We are currently doing work to improve the comfort of our rooms. I hope to welcome you again...

Reading, United Kingdom
Reviewed November 10, 2013

A decent Mercure, not a lot of frills but pleasant. Check-in was good but the reception ship lost the gift voucher tendered at check-in which made check-out more troublesome. Rooms are average, more 3 star than 4. No room safes in the standard rooms. Lifts a bit slow but clean. Parking underneath is 10 Euros per day, good car park....

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1Thank Donald M
c-longuet, Directeur général at Hotel Mercure Arras Centre Gare, responded to this review

Thank you for taking time to leave a comment about your stay in our hotel. I am sorry that you met some problems on your check out. We will make every effort to ensure this does not happen again. I hope to welcome you again in Arras. Best regards.

Windsor, United Kingdom
Reviewed November 6, 2013

Nice modern hotel close to the Railway station, City bars and restaurants. Hotel food very good except, breakfast tables likely to be setting up when you are eating Dinner after 2100. Reception Staff very professional and friendly. The very safe reduced rate underground Public Car Park for hotel guests, is also used by the town police station located very near....

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Helpful?
Thank guy_suitcase
c-longuet, Directeur général at Hotel Mercure Arras Centre Gare, responded to this review

Dear guest, Thank you for the comment that encourages us to continue to work for your everyday comfort! Look forward to welcome you again in our hotel. Sincerely.

Sutton, United Kingdom
Reviewed November 3, 2013

Review collected in partnership with Accorhotels.com
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Thank jcmelton44
c-longuet, Directeur général at Hotel Mercure Arras Centre Gare, responded to this review

Wetherby
Reviewed October 23, 2013

Review collected in partnership with Accorhotels.com
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Thank KENGORD
c-longuet, Directeur général at Hotel Mercure Arras Centre Gare, responded to this review

Swaffham, United Kingdom
Reviewed September 29, 2013

Nice hotel, good location and helpful staff. Nothing else to say. Only complaint is having to to use 200 characters in this review so I am just waffleing on here. Is that how you spell waffleing.......

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Carol T
c-longuet, Directeur général at Hotel Mercure Arras Centre Gare, responded to this review

Dear guest, Thank you very much for this nice comment. I am happy to read that you enjoyed your stay in our hotel. Comments like your is our best reward. I look forward to welcome you again in Mercure Arras Regards

Reviewed September 29, 2013

We had a little trouble navigating in the car to stop outside this hotel initially, but this was soon forgotten as we put our car in the (slightly too expensive at 12€) underground car park and settled in for a rest in our very comfortable and clean room. The position was central to shops, restaurants and sights, and we left...

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Thank Mel B
c-longuet, Directeur général at Hotel Mercure Arras Centre Gare, responded to this review

Thank you for taking the time to give us your opinion about your stay in our hotel. My team and I are very grateful for your remarks, they encourage us to maintain our efforts so that the services we bring you meet your expectations We look forward to walcome you again in Mercure Arras Regards

yorkshire
Reviewed September 22, 2013

Really lovely hotel well equiped rooms and very modern and clean and everything felt new the bathrooms are excellent the shower is huge ! and plenty of towels too which is a nice change for France ! and underground car parking is also great

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1Thank yorkie8626
c-longuet, Directeur général at Hotel Mercure Arras Centre Gare, responded to this review

Dear guest Thank you for taking the time to post this great comment. I am delighted to read that you had a pleasant stay in our hotel. I did not fail to share your thoughts with all of our teams. Your message has been received with great pride and is a real encouragement to us. I hope to have the...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Across the street from Arras TGV station, the Mercure Atria is just moments away from pedestrian streets, the historic centre and city squares featuring the belfry classified as a world heritage site by UNESCO. 30 minutes from Lille and Lesquin Airport,the hotel is ideally located 50 minutes by TGV train from the Gare du Nord in Paris. The hotel features 80 rooms including 38 refurbished superior rooms. Our conference facilities include a 300 seat auditorium and meeting rooms for up to 400 people. ... more   less 

Additional Information about Hotel Mercure Arras Centre Gare

Address: 58 boulevard Carnot, 62000, Arras, France
Location: France > Hauts-de-France > Pas-de-Calais > Arras
Price Range: $86 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Mercure Arras Centre Gare 4*
Number of rooms: 80
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Also Known As:
Mercure Atria Arras Centre Hotel Arras
Accor Atria Arras Centre
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Mercure Arras Centre Gare staff and other travelers.
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Questions? Get answers from Hotel Mercure Arras Centre Gare staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Views are limited.”
 of 5 bubbles Bluenose-on-tour, 4 weeks ago | Read review
“Go for a Privilege Room”
 of 5 bubbles foxesforever, Nov 26, 2016 | Read review
“I was on the fourth floor and it was OK but not completely soundproof”
 of 5 bubbles diannem161, Oct 26, 2016 | Read review
“All rooms much same”
 of 5 bubbles 632hazelc, Oct 23, 2016 | Read review
“Close to other ameneties, especially the train station”
 of 5 bubbles JaneBev1224, Sep 14, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question