We stayed in Terme Sveti Martin for a business conference, and enjoyed every minute of it. :) Staff is polite and friendly, the food is excellent and the resort (room) was very clean. Superb service overall. We look forward to returning for both, business and pleasure.
It was a very pleasant stay, room was nice and clean, pretty big. Staff was very helpfull and friendly, always at disposal. Overall the object lies far from main roads which is perfect for those looking for a relaxed stay.I paid for the Physical Therapy package snd it was more than satisfying. Hope I will be able to repeat it.
Looking forward to pleasant treatment, a week full of pampering as a birthday gift to myself, I booked 8 nights in this hotel, two 1-day packages and three 2-day packages, booked all at the same time, so one would expect some flexibility and creativity of those working at the booking office. Well no, it felt more like a military camp to me, it was that much rigid in what should and could happen per day. The welcome felt like a very cold shower with a male receptionist kind of barking orders at me, instead of thinking with me how to plan all the parts that were included in my booking. Arrogant, as if they did me a pleasure for letting me stay. Ehh.. with a bill of over 1,200 euros some friendliness and flexibility isn't too much asked, I'd think. Breakfast was good, though two times some plates were empty and not refilled within a reasonable - 15 minutes or so - time. Dinner was good too, IF it was a road restaurant next to a highway, but for a restaurant that claims to deliver four-star quality it's laughable bad. I have to admit that the size of the room, bathroom and terrace were very much OK, but that huge glass window between the bedroom and the bathroom felt pretty weird, if I hadn't travelled alone, it would feel as a peeping Tom experience. Then their spa. They boast about in on their website, but with the experience of spas in about a dozen countries in my pocket, I advice the managers to travel around themselves to find out what really a good spa is. This one is small, in one part they only have two Finnish saunas, a steam room, a caldarium, an ice-room, a relaxation room (just a few wooden flat beds in an alcove), wooden relax beds, a cold bath, and four footbaths so small that I needed two of them as both my feet didn't fit in one without hurting my toes of heels (and no, my feet aren't very large, I have the very common shoe size 39). In the other part is a jacuzzi and a small swimming pool that is partly inside, partly outside divided by a plastic curtain. Before noon bathing clothes were compulsory because this was 'family time', OK to me. After noon it is a nude area, which I like best, because I think that's more hygienic. But that outside part of the pool is suddenly clothed again. So I have to swim holding my bathing suit in my hand and put that on the moment I pass that plastic curtain? Crazy. Then some advice about what I missed in a spa that thinks it has 4-star quality. Where is an infrared sauna, a salt water bath, a herbal bath, waterbeds to dream on, a banja, a sauna with salt crystals, a mist shower, the possibility for löyly, rhassoul or hammam, and so on and on. A spa as limited as Sveti Martin can't possibly compete with many of the spas I've experienced in the past 40 years. So, knowing this wouldn't be the pleasant pampering week I was looking forward to, I cancelled everything as soon as possible, leaving this "resort" after three nights, and I headed to another city to make my vacation much more pleasant than Sveti Martin could have done. My advice to other travellers? Don't go, it's incredibly expensive, its spa is small, and service is a word that isn't in their dictionary.…
Very good food, we appreciate focus on hygienic measures which are on a high level. Awesome food, and fresh vegetables and fruit. Very good massages, and pools but when arrived "one day trip" BUS full of teenagers, they were out of control on swimming pools, running, jumping in pools, etc. Why do they have right to upset hotel guests, which payed much more?!
We visited the spa in mid-January. Quite solid service and offer. The apartments are equipped with everything you need. The food is very tasty and quality, staff is friendly and accommodating. I highly recommend
The food is very bad- 3 meager menus, appetizer dried bread with dried pate, some soft grapes, poorly served ... and that was supposed to be a gala dinner! As if none of them had ever seen what a hotel buffet looks like! It was a great disappointment
When we got there we were "welcomed" by very rude staff and very poor service. The pools could use some cleaning and repairs. Chairs around the pool are old and dirty. We were looking forward to this trip but unfortunatelly very dissapointed.
My family visited the hotel for our summer vacation. We stayed in the hotel's suite, which is supposedly the most luxurious room. We are recurring guests and this is the fourth time that we were staying at the hotel. Sadly, it is also the last time due to the following reasons: 1. Long lunch lines at the pool (~40 people were ahead of us in the line) The hotel restaurant (Le Batat) was closed for lunch and we had to dine either at the Pool Lounge or restaurant Regina. Both restaurants offer fast food and Eastern European food (deep fried mostly). In addition, smoking is allowed in the pool lounge and the woman at the table in front of us was smoking the whole time. 2. No room service We tried to order the room service on multiple occasions. At first, no one answered the phone (I called the number that the receptionist gave me 4 times in a period of an hour at 4 PM). On the second occasion, the lady responded and said that they are short staffed and that there is no one to carry the food to our room. I proposed that we could come and dine at the restaurant, which she said that we cannot. 3. The hotel pool is open for nudists only We really enjoyed the peace and quiet of the hotel’s pool and other amenities. Nowadays, it is open only for nudists for an extra charge. So, if you want to use the pool, it's a 5-10-minute walk to the Temple of life public pools. My youngest son is 4 years old and it's quite difficult for him to walk back to the hotel after swimming. 4. The reception staff were not particularly friendly or interested to help us. The only bright spot of the hotel is the ION bar, where the staff was friendly and the drinks and desserts were delicious. Throughout the years, we really enjoyed our stay at the hotel and we have many happy memories of our stay there. I have also recommended the hotel to many of my colleagues and friends. Nowadays, I wouldn't recommend it to anyone, because mediocre food, long lines and unfriendly staff are not my idea of vacation (especially when the hotel is advertised as a 4-star hotel serving only the healthy food and promoting the healthy way of life).…
A short version first: - Web pages don't reflect current situation regarding restaurants nor healthy life style: there are not 7 restaurants any more for hotel guests, for lunch there is just a pool self-serving cuisine which serves terrible food resembling a Croatian student kitchen menu (deep fried foods, everything with a ton of oil and without much taste) - Breakfast/dinner have also gotten pretty bad and they are not an option for healthy minded individual (would also not recommend for a family with small kids) - in-Hotel pool has been converted into a nudist/SPA pool that's not included in the price even if you are in hotel suite, so you have to walk to adjacent public pools (not reserved for hotel guests in any way), - no room service to order food, - staff is unfriendly and disinterested at best, - the only positive thing here is that rooms are tidy and typically very clean. This is definitely not like the hotel we used to stay and definitely doesn't reflect 4-star rating (food issues, room service issues, hotel pool issues). We won't come back again. Long version: This is our fifth and last year visiting Spa Golfer Hotel / Terme Sveti Martin. Upon coming this summer to our reserved hotel suite, we were unpleasantly surprised to find our go-to lunch place Le Batat restaurant closed permanent. This hotel is typically only half-board and they have informed upon trying to visit the restaurant (not when doing reservation nor on their Web pages which aren't updated to reflect current situation) that ala carte restaurant is being closed and the only viable place to get a lunch is on public pools, in pool lunch bar Vuckovec. Which is another name for a public self-serving cuisine which has terrible food choices (mostly deep fried pork and fries, a food with a quality of a Croatian public university kitchen) and that's what you get in a 4-star hotel as a paying customer for a suite. What's even worse, from 12-14h there is always at least 30-40 people in front of you, all places to sit have already been taken and this has been a very unpleasant experience for our 3 small kids. We have also attempted to order any food through room service to be flatly denied with "We don't do it any more" and "There is not anyone to do it any more". Now you would think that at least there is a pension hotel restaurant Mira where you'll be able to get a decent breakfast and dinner -- but the overall quality is far from what it used to be, there is literally zero light / healthy food as an option (for instance, they were serving fried shark meat and incredibly oily looking spaghetti bolognese for dinner). Breakfast was semi-bad with the option of having muesli but there was no yoghurt and just a litre of milk for the whole morning shift. Final issue was that regular hotel pool that was available in SPA area for Hotel guests (and was always included in price) was converted into nudist/SPA area and off-limits to families, so we actually lost one of positive sides of suites that would come with the price. We have tried to address all of these with the staff, but we were been said that it's like that in a rather unfriendly way and staff was disinterested at best. To sum it up, we have left on our first morning, we have paid the penalty of +2 days for leaving and we have left to never return again.…
It was the first time I have stated in this hotel and I am pretty sure it will be the last. Thr hotel is good and well equipped but the stuff OMG!!! The people who work at the reception desk should at least be polite and helpful, instead they are annoyed by any question you ask. I don't know which experience was worse on tha main reception or the wellness. Other stuff was fine.