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Mercure Epinal Centre

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200 Reviews from our TripAdvisor Community

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Showing 34: English reviews
Olomouc, Czech Republic
Level Contributor
50 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great hotel location with nice view to the city and river. Hotel has their parking lot, which is very convenient. Clean and quit rooms. Nice restaurant at hotel. I recommend the rooms with Windows to the river or inside building, not to the street, which is loud.

Helpful?
Thank Aleš F
Naples, FL
Level Contributor
350 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
3 of 5 stars Reviewed May 30, 2016 via mobile

We used the Mercure as our base for a visit to the American Cemetery and WW2 Battlefields of the Vosges Mountains. We found the room clean, bed comfortable and the breakfast much more than adequate for our needs. It was a short walk to the restaurants in town. It was just what we wanted: clean, convenient and not expensive.

Helpful?
Thank ohgeorge
FRANCOISE R, Directeur général at Mercure Epinal Centre, responded to this review

Thank you for choosing to trust us for your stay in Epinal. I am delighted to share with my team your positive feeling about the quality of our services. Your comments and feedback are very important for us, they help us in our quality approach to offer you the best! Kind regards, More 

Folkestone, United Kingdom
Level Contributor
443 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 317 helpful votes
4 of 5 stars Reviewed July 26, 2015 via mobile

We had booked a superior room and we were upgraded to a more spacious priviledged room which was very comfortable with a nice large airy bathroom with bath and shower. The bed was very comfortable and we had as well as tea making facilities a very nice coffee machine a small settee and a table. We did not use the... More 

Helpful?
Thank gardenofengland
FRANCOISE R, Directeur général at Mercure Epinal Centre, responded to this review

Dear guest, Thank you for sharing your feedback about your last stay at Mercure Epinal. It is a real pleasure for all my team and I to notice that all services fully meet your expectation. Next time, do not hesitate to test the Express breakfast priced to 8.00 €... Hope to see very soon in Epinal; Regards More 

2 reviews
5 of 5 stars Reviewed July 26, 2015 via mobile

I was in Epinal for a week - on a business trip - traveling alone - the hotel is very nice, clean, comfortable, simple, within easy stroll of train station and restaurants, cafes, riverfront, primary roads in and out. Desk and Restaurant Staff were very attentive and friendly - all were comfortable and tolerant of my "frenglish". Room had a... More 

Helpful?
Thank Dick W
FRANCOISE R, Directeur général at Mercure Epinal Centre, responded to this review

Dear guest, Thank you very much for this pleasant feedback ! All the staff is working over and over again everyday in order to always offer you the best ! Hope to see very soon in Epinal; Best regards; More 

Cowes, United Kingdom
Level Contributor
122 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed July 22, 2015 via mobile

We have been using this hotel for many years and it is always a great experience for our family- Epinal is a beautiful city and the hotel is centrally located by the Mosel river. It has secure parking and is a short walk from restaurants. The rooms are great- The family room is perfect for 2 young children giving two... More 

Helpful?
Thank Pete J
FRANCOISE R, Directeur général at Mercure Epinal Centre, responded to this review

Dear guest, Thank you very much for sharing your view regarding your last stay at MERCURE Epinal. It a real pleasure for us to read such good comments! Thank you again for your loyalty ! Hope to see you very soon in Epinal; Regards More 

Dilton Marsh, Wiltshire,
Level Contributor
83 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed July 9, 2015

A pretty good but standard Mercure-chain city (almost) centre hotel. Strange building layout but negotiable once you've had a wander around. Rooms are neatly and tidily decorated with comfortable beds. Everything is very clean. Staff is professional, polite and very helpful, especially the regular breakfast crew (merci, Mme Denese). Breakfast is Continental-style buffet, lots of it and very tasty. Evening... More 

Helpful?
Thank DeeMarshian
FRANCOISE R, Directeur général at Mercure Epinal Centre, responded to this review

Dear guest, Thank you very much for having shared your view regarding your last stay to MERCURE Epinal. It is a real pleasure to reed such good remarks about staff and services; it help us to improve our quality process. Hope to see you very soon in Epinal; Regards. More 

Level Contributor
158 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed June 27, 2015 via mobile

In general not too bad, nice staff ( Stephanie and Isabelle) really helpful. Rooms need some refreshing which you've already started apparently. Parking way too expensive given the parking in addition i found the gardens parking within a 5 minute walk which is completely free Paying the swimming pool isn't a good idea especially that the facilities need some renovation.

Helpful?
Thank Atatouille
FRANCOISE R, Directeur général at Mercure Epinal Centre, responded to this review

Dear Atatouille, Thank you very much for this new feedback regarding your stay to MERCURE Epinal. It is a real pleasure to read such good comments about staff and services. Our swimming pool is open for free from 10.00 am to 12.00 and from 14h00 to 16.00 pm. From 16.00 to 22.30 pm, access to swimming pool, hot tub, sauna... More 

England, United Kingdom
Level Contributor
98 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed April 16, 2015

Upon arrival we managed to find a parking space over the road from the hotel - which if you can find one is a lot cheaper than staying in the hotel car park! The reception lady was friendly & explained everything well. My room, 230, was right at the other end of the hotel form the lift, which I was... More 

Helpful?
Thank Dyetiz
FRANCOISE R, Directeur général at Mercure Epinal Centre, responded to this review

Dear Ms TISO, Thank you very much for this pleasant remarks regarding your last stay at Mercure Epinal. It is a pleasure to read such good comments about staff and welcome. It help us to improve our quality process in order to always provide you the best. Regarding our WIFI connexion, we just made the required corrections. Hope to see... More 

Chester, United Kingdom
Level Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed March 26, 2015

Well positioned with easy walk to center of town. Had good size refurbished room with large HD TV and kettle etc with good large bed. Complementary (warm) water first night only. Some rooms are small and try for rear of hotel as some traffic noise at front. Restaurant breakfast is good and has fresh orange juice (Couple of times not... More 

Helpful?
Thank Lotuselanman
FRANCOISE R, Directeur général at Mercure Epinal Centre, responded to this review

Dear Lotuselanman, Thank you very much for having shared your view regarding your stay at MERCURE Epinal. It is a pleasure to notice that most part of our services pleased you. Your remarks help us to improve our quality process. Hope to see you soon for a next trip to Epinal; Best regards, More 

Pune, India
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed January 27, 2015

Can't do much about it as no good choice in vicinity. This is just average property. Bare minimum facility. Rooms vary in size.. no consistent. Restaurant (does not serve all days) has limited meal options. Even breakfast menu is static weeks after weeks (I stayed for 3 weeks). Poor wifi - depends on your room location. Overall not a value... More 

Helpful?
Thank SandyG9
FRANCOISE R, Directeur général at Mercure Epinal Centre, responded to this review

Dear SandyG9, Thank you for having share your view regarding your last stay to MERCURE Epinal. Your remarks help us to improve our quality process. Our restaurant is open from Monday to Friday; and the room service is available 24h/24. As you mentioned in you remark, we have different kind of room which explain the difference of sizes : Standard,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
In the heart of the city right on the Moselle River, this hotel offers rooms with a personal touch. Ideal for both business and leisure travellers. Area for meetings and functions. Restaurant and terrace overlooking the kayaking course. Relax in our spaincluding swimming pool, Jacuzzi, sauna and Turkish baths. Be pampered in our beauty care and relaxation room. Parking available within the hotel. ... more   less 

Additional Information about Mercure Epinal Centre

Address: 13 place Emile Stein | BP 242, 88007, Epinal, France
Location: France > Lorraine > Vosges > Epinal
Price Range: $97 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Epinal Centre 4*
Number of rooms: 60
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