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Mercure Epinal Centre

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216 Reviews from our TripAdvisor Community

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Showing 37: English reviews
Mechelen, Belgium
Reviewed October 2, 2016

Was staying one night in this hotel, during business trip. Rooms are old and very small. Rooms at street side are very noisy ..... lot of traffic. Toilet and bathroom basic.Breakfast in the morning was very good.

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Helpful?
Thank Dave_2500
Sheffield, United Kingdom
Reviewed August 25, 2016

Easy to find by car and secure private parking. We had an excellent Superior Room which was very well equipped and spacious. Reception staff very helpful. We visited on a Sunday night and it would have been good to know from the website that the hotel restaurant is closed on Sundays. There are many restaurants within walking distance but as...

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Thank Steve O
Renton, Washington
Reviewed August 2, 2016

Lived 4 Nights without any A/C. I will never stay again. Restaurant was also serving the same food again and again. It was a painful experience and finally fall sick. If the A/C is not working in Summer, please shutdown the facility.

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Thank Jojymathew
Olomouc, Czech Republic
Reviewed July 13, 2016

Great hotel location with nice view to the city and river. Hotel has their parking lot, which is very convenient. Clean and quit rooms. Nice restaurant at hotel. I recommend the rooms with Windows to the river or inside building, not to the street, which is loud.

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Thank Aleš F
FRANCOISE R, Directeur général at Mercure Epinal Centre, responded to this review

Dear Ales F, We very much appreciate your comments regarding your stay at the Hôtel Mercure Epinal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Naples, FL
Reviewed May 30, 2016 via mobile

We used the Mercure as our base for a visit to the American Cemetery and WW2 Battlefields of the Vosges Mountains. We found the room clean, bed comfortable and the breakfast much more than adequate for our needs. It was a short walk to the restaurants in town. It was just what we wanted: clean, convenient and not expensive.

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Thank ohgeorge
FRANCOISE R, Directeur général at Mercure Epinal Centre, responded to this review

Thank you for choosing to trust us for your stay in Epinal. I am delighted to share with my team your positive feeling about the quality of our services. Your comments and feedback are very important for us, they help us in our quality approach to offer you the best! Kind regards,

Folkestone, United Kingdom
Reviewed July 26, 2015 via mobile

We had booked a superior room and we were upgraded to a more spacious priviledged room which was very comfortable with a nice large airy bathroom with bath and shower. The bed was very comfortable and we had as well as tea making facilities a very nice coffee machine a small settee and a table. We did not use the...

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Thank gardenofengland
FRANCOISE R, Directeur général at Mercure Epinal Centre, responded to this review

Dear guest, Thank you for sharing your feedback about your last stay at Mercure Epinal. It is a real pleasure for all my team and I to notice that all services fully meet your expectation. Next time, do not hesitate to test the Express breakfast priced to 8.00 €... Hope to see very soon in Epinal; Regards

Reviewed July 26, 2015 via mobile

I was in Epinal for a week - on a business trip - traveling alone - the hotel is very nice, clean, comfortable, simple, within easy stroll of train station and restaurants, cafes, riverfront, primary roads in and out. Desk and Restaurant Staff were very attentive and friendly - all were comfortable and tolerant of my "frenglish". Room had a...

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Thank Dick W
FRANCOISE R, Directeur général at Mercure Epinal Centre, responded to this review

Dear guest, Thank you very much for this pleasant feedback ! All the staff is working over and over again everyday in order to always offer you the best ! Hope to see very soon in Epinal; Best regards;

Cowes, United Kingdom
Reviewed July 22, 2015 via mobile

We have been using this hotel for many years and it is always a great experience for our family- Epinal is a beautiful city and the hotel is centrally located by the Mosel river. It has secure parking and is a short walk from restaurants. The rooms are great- The family room is perfect for 2 young children giving two...

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Thank Pete J
FRANCOISE R, Directeur général at Mercure Epinal Centre, responded to this review

Dear guest, Thank you very much for sharing your view regarding your last stay at MERCURE Epinal. It a real pleasure for us to read such good comments! Thank you again for your loyalty ! Hope to see you very soon in Epinal; Regards

Dilton Marsh, Wiltshire,
Reviewed July 9, 2015

A pretty good but standard Mercure-chain city (almost) centre hotel. Strange building layout but negotiable once you've had a wander around. Rooms are neatly and tidily decorated with comfortable beds. Everything is very clean. Staff is professional, polite and very helpful, especially the regular breakfast crew (merci, Mme Denese). Breakfast is Continental-style buffet, lots of it and very tasty. Evening...

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Helpful?
Thank DeeMarshian
FRANCOISE R, Directeur général at Mercure Epinal Centre, responded to this review

Dear guest, Thank you very much for having shared your view regarding your last stay to MERCURE Epinal. It is a real pleasure to reed such good remarks about staff and services; it help us to improve our quality process. Hope to see you very soon in Epinal; Regards.

Reviewed June 27, 2015 via mobile

In general not too bad, nice staff ( Stephanie and Isabelle) really helpful. Rooms need some refreshing which you've already started apparently. Parking way too expensive given the parking in addition i found the gardens parking within a 5 minute walk which is completely free Paying the swimming pool isn't a good idea especially that the facilities need some renovation.

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Thank Atatouille
FRANCOISE R, Directeur général at Mercure Epinal Centre, responded to this review

Dear Atatouille, Thank you very much for this new feedback regarding your stay to MERCURE Epinal. It is a real pleasure to read such good comments about staff and services. Our swimming pool is open for free from 10.00 am to 12.00 and from 14h00 to 16.00 pm. From 16.00 to 22.30 pm, access to swimming pool, hot tub, sauna...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
In the heart of the city right on the Moselle River, this hotel offers rooms with a personal touch. Ideal for both business and leisure travellers. Area for meetings and functions. Restaurant and terrace overlooking the kayaking course. Relax in our spaincluding swimming pool, Jacuzzi, sauna and Turkish baths. Be pampered in our beauty care and relaxation room. Parking available within the hotel. ... more   less 

Additional Information about Mercure Epinal Centre

Address: 13 Place Emile Stein | BP 242, 88007, Epinal, France
Location: France > Grand Est > Vosges > Epinal
Price Range: $106 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Epinal Centre 4*
Number of rooms: 60
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Questions & Answers

Questions? Get answers from Mercure Epinal Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Refurbished at rear”
 of 5 bubbles Lotuselanman, Mar 26, 2015 | Read review
“Ask for a river view”
 of 5 bubbles Red-Badger-22, Sep 2, 2014 | Read review
“Ask for a room facing Moselle river, it's the quiet side. ROAD SIDE can be noisy.”
 of 5 bubbles tultul, Jul 21, 2014 | Read review
“Street side rooms are very bright in the morning, and also rather noisy.”
 of 5 bubbles Novindcha, Jun 16, 2014 | Read review
“Since the aircon maybe in need of of some TLC, a room facing the river may be better since it would allow the windows to be opened without suffering excessive traffic noise.”
 of 5 bubbles PaulKStowmarket, Jul 10, 2012 | Read review
5 of 5
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