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Campanile Saint Germain En Laye

Traveler (62)
Room & Suite (34)
Dining (29)

About

#5 of 6 hotels in Saint-Germain-en-Laye
Location
Cleanliness
Service
Value
See why so many travelers make Campanile Saint Germain En Laye their hotel of choice when visiting Saint-Germain-en-Laye. Providing an ideal mix of value, comfort and convenience, it offers an array of amenities designed for travelers like you. Given the close proximity of popular landmarks, such as Chapelle Saint-Louis (1.4 mi) and Eglise Saint-Germain (1.8 mi), guests of Campanile Saint Germain En Laye can easily experience some of Saint-Germain-en-Laye's most well known attractions. Free wifi is offered to guests, and rooms at Campanile Saint Germain En Laye offer air conditioning. During your stay, take advantage of some of the amenities offered, including a 24 hour front desk and newspaper. Guests of Campanile Saint Germain En Laye are also welcome to enjoy a lounge, located on site. For travelers arriving by car, free parking is available. While in Saint-Germain-en-Laye be sure to experience local oyster favorites at Brasserie du Theatre. Should time allow, Chateau de St-Germain is a popular castle that is relatively easy to get to. At Campanile Saint Germain En Laye, your comfort and satisfaction come first, and they look forward to welcoming you to Saint-Germain-en-Laye.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Fax / photocopying
Newspaper
Non-smoking hotel
Parking
Free internet
Wifi
Internet
Restaurant
Breakfast buffet
24-hour front desk
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Room features
Non-smoking rooms
Air conditioning
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, French, German
222Reviews
1Q+A
5Room tips
Traveler rating
  • 28
  • 79
  • 64
  • 34
  • 17
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Popular mentions
I had to stay for 5 night for work. My room smelled damp, probably because the air conditioning unit dripped water all the time, which has caused the wooden surround to rot. Also carpets stained. Avoid!
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Response from dscaroline, Directeur général at Campanile Saint Germain En Laye
Responded 2 weeks ago
Dear Customer, In this situation, you have to come to the front desk so that we can find a solution, to solve this problem, already changed room and then we need to solve the problem in the room. Regards,
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It's a run down motel in terrible condition: skip it. The rooms are tiny, old and dirty with uncomfortable beds. Breakfast was said to be included when we booked, but we were charged for it upon departure. The overall price should be that of a one star hostel, not what's being charged at present.
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Review collected in partnership with Campanile.com - Louvre Hotels Group
Response from dscaroline, Directeur général at Campanile Saint Germain En Laye
Responded 4 weeks ago
Dear Customer, We thank you for sharing your opinion on Trip Advisor, however we explained during your departure that breakfast was not included in the room rate, showing you what was written on the booking confirmation. I hope to see you again soon and thus regain your confidence, Regards,
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Just awfull...... Arrived to rude staff, asked a question about dinner, got a one word answer then a back turned to me. Room was filthy, stains everywhere, most things in the room are broken or make funny noises - the lights actually hum worryingly loud!! - the pictures you see must be from somewhere else as the rooms look nothing like them!!! Although the front looks accurate, 20 years ago. The area is a bit of a dive - wouldn't recommend going out after dark its essentially one massive industrial estate. Within 2 minutes of walking in the door a cockroach was found running across the room (sorry to the whoever cleans the room it got stamped on but its not my responsibility to move its corpse) The “restaurant” i got told to sit wherever you want, and told its a buffet only (all you can eat is absolutely fine with me!!) the meat (if you can call it that) looked like roadkill, the fish stank of rotting fish, and the rest (including meat and fish) must have been out all day long, it was completely dry throughout - and the mash was somehow rock hard.... and this is coming from someone who will eat whatever is put in-front of them! If you can find it cheap enough and don't mind cockroaches! Then its ideal to just sleep, for food, over the road is a amazing restaurant!! I cant remember the name but it was next to the “rock and roll bar”? The one that had 4 police vans outside as I left the nice restaurant next to it, Only reason I would return would be for that restaurant - it literally was that good! Ill bring my own bleach though.
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Response from dscaroline, Directeur général at Campanile Saint Germain En Laye
Responded Jun 1, 2019
Dear Customer, I have taken into account your remarks. Know that we are sorry to read the incidents that you encountered during your stay. Concerning the reception, a reminder to the teams will be made. However, what you call cockroaches is the first time we read such comments. We will inform the company we work with who deals with this type of insects. During your next stay, you can contact the reception of the hotel to express your complaints and so that we can find a solution immediately. Hoping to see you again during your next stay and regain your confidence. Regards,
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I got the room under the roof, looked nothing like the picture, maybe I just was not lucky to get renovated one. One window in the roof - does not open, so no fresh air. Carpet is stained and dirty, wardrobe broken, no elevator (can’t imagine people with heavy suitcases climbing up on narrow staircases), all tv channels French ( hotel by the essence of it presupposes guests from different locations so why not have 1-2 channels in other languages), shower uncomfortable, magnet key keeps breaking, so have to run backwards and forwards to the reception to get into the room, breakfast basic, shower gel and shampoo 2 in 1 and almost empty. And this is for 80 euro per night? Definitely would not recommend.
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Response from Caroline D, Directeur général at Campanile Saint Germain En Laye
Responded Sep 7, 2018
Dear Customer, Thank you for sharing your customer experience on Trip Advisor. Being in a process of constant improvement, the customer reviews are very important for us. Following your comment we made the necessary to use the technique. A reminder to the room teams was also made on the change of source for the treatment of customers. Regarding breakfast, we offer a sweet and a salty part to offer a wide choice to our customers. Hoping to see you again to regain your trust, See you soon,
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The hotel is good located: close to A13/A14 (but you need navigation to find due to 'spagetti' of roads) & close to RER A that brings you in no-time every 15' safely to center of Paris. Don't expect too much for € 65,- a night but if you want just a place to sleep it's OK: typical 'Campanile'.
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Response from Caroline D, Directeur général at Campanile Saint Germain En Laye
Responded Mar 5, 2018
Dear Elmer G, We thank you for your opinion, and hope to see you again here.
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PRICE RANGE
$49 - $152 (Based on Average Rates for a Standard Room)
LOCATION
FranceIle-de-FranceYvelinesSaint-Germain-en-Laye
NUMBER OF ROOMS
62
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